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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36360 Views

40 replies

10 likes

  • 36360 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101619 Views

115 replies

12 likes

Other
  • 101619 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1262 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298494 Views

61 replies

16 likes

  • 298494 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125534 Views

19 replies

38 likes

  • 125534 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Facebook stops music. How to avoid volume drop when I got new messages

PlanPremiumCountryRussiaDeviceiPhone 12 pro maxOperating System(iOS 15.2.1 My Question or Issue1) if I listen to any facebook video facebook starts to stop spotify music. I have to swipe out fb app and open it again (and avoid listening to any fb vid...

Casual Listener

  Plan Premium Country Russia Device iPhone 12 pro max Operating System (iOS 15.2.1   My Question or Issue 1) if I listen to any facebook video facebook starts to stop spotify mu...

Jeremy

Spotify Legend

17586 Views

7 replies

0 likes

  • 17586 Views
  • 7 replies
  • 0 likes

Superuser Contribution Shuffle all Playlists but One Doesn't

PlanPremiumCountryARDeviceiPhone XSOperating SystemiOS 13 My Question or IssueHello. I'm having the following problem: I have the shuffle option enabled for all my playlists like this (please see the green dot at the left bottom): And if I choose ano...

Casual Listener

Plan Premium Country AR Device iPhone XS Operating System iOS 13   My Question or Issue Hello. I'm having the following problem: I have the shuffle option enabled for all my playlists ...

BR39a

Visitor

4005 Views

13 replies

0 likes

Account
  • 4005 Views
  • 13 replies
  • 0 likes

Premium member - NO repeat playlist on my Apple iPad

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jvc stereo no control with app

PlanPremiumCountry SwedenDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue When I plug in the USB cable to the phone on my JVC kd-x352bt, the stereo automatically changes the source to the Spotify app. I can’t change the song or playlist ...

Casual Listener

Plan Premium Country  Sweden Device iPhone 8 Operating System iOS 11.4.1   My Question or Issue  When I plug in the USB cable to the phone on my JVC kd-x352bt, the stere...

akemmer

Music Fan

7575 Views

22 replies

1 likes

  • 7575 Views
  • 22 replies
  • 1 likes

I don't want my daily mix affected by *everything* I play

I just started using Spotify on my iphone. I asked my kids which playlist to listen to, and they wanted to listen to Rock Anthems. After listening to said anthems for the hour commute home (all songs I've heard a million times), my Daily Mixes are af...

Casual Listener

I just started using Spotify on my iphone.  I asked my kids which playlist to listen to, and they wanted to listen to Rock Anthems.  After listening to said anthems for the hour commute hom...

Hand3

Regular

4149 Views

4 replies

0 likes

  • 4149 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution No sound while playing favourites

PlanPremiumCountryRussiaDeviceiPhone XSOperating SystemiOS 15.1My Question or IssueSome songs now cannot play any sound, however 1 week ago they played normally. They are not banned for any reasons and can be played normally on my laptop. Every time ...

Casual Listener

Plan Premium Country Russia Device iPhone XS Operating System iOS 15.1 My Question or Issue Some songs now cannot play any sound, however 1 week ago they played normally. They are not bann...

MafeG

Spotify Legend

1513 Views

3 replies

0 likes

  • 1513 Views
  • 3 replies
  • 0 likes

Superuser Contribution Browse downloaded content by artist

PlanFree/PremiumCountry Device(iPhone 12) i just want to be able to browse all my downloaded content, by artist. I think this is a basic feature every music app should have. Spotfy had this a while back but for somereason it was taken out. Now there’...

Casual Listener

Plan Free/Premium Country   Device (iPhone 12)   i just want to be able to browse all my downloaded content, by artist. I think this is a basic feature every music app should have. S...

Eni

Moderator

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution New features like lyrics, blends are not available

PlanPremiumCountryRussiaDevice IPhone 13Operating SystemiOS 15.3 I have the latest (updated) version of the app and I still can’t see lyrics texts and use blends. All my friends can use these features.I tried logging out, reinstalling the app, nothin...

Newbie

Plan Premium Country Russia Device  IPhone 13 Operating System iOS 15.3   I have the latest (updated) version of the app and I still can’t see lyrics texts and use blends. All my f...

Alex

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Solved!! DO SOMETHING ABOUT UNSTAR / REMOVE FROM PLAYLIST!!!!!!!!!!!!!!

FIRST, I USED STAR/UNSTAR ALL THE TIME SO THANKS FOR REMOVING THAT.IF I AM LISTENING TO A SHUFFLED PLAYLIST OF 8,000 SONGS ON MY IPHONE AND I HEAR ONE I DONT WANT, HOW AM I SUPPOSED TO CONVENIENTLY REMOVE IT FROM THE PLAYLIST SINCE YOU'VE REMOVED THA...

Music Fan

FIRST, I USED STAR/UNSTAR ALL THE TIME SO THANKS FOR REMOVING THAT. IF I AM LISTENING TO A SHUFFLED PLAYLIST OF 8,000 SONGS ON MY IPHONE AND I HEAR ONE I DONT WANT, HOW AM I SUPPOSED TO CONVENIENT...

jmv_colorado

Regular

6297 Views

14 replies

16 likes

  • 6297 Views
  • 14 replies
  • 16 likes

Superuser Contribution Where do I find my downloaded songs?

I download playlists but Idk where my songs go. I know they’re in my playlist folder. But when I go to the songs folder I can’t find any of the downloaded songs..

Casual Listener

I download playlists but Idk where my songs go. I know they’re in my playlist folder. But when I go to the songs folder I can’t find any of the downloaded songs..

Doty48

Regular

21927 Views

7 replies

1 likes

  • 21927 Views
  • 7 replies
  • 1 likes

Superuser Contribution Rewind 15s button jumps to the end of podcast

I'm having the problem that often, not always, when I want to rewind a podcast 15s or more by hitting the back 15s button once or more, the podcast jumps to the end. If the podcast is a 3+ hour Joe Rogan, finding the right spot again can be a real pa...

Newbie

I'm having the problem that often, not always, when I want to rewind a podcast 15s or more by hitting the back 15s button once or more, the podcast jumps to the end.   If the podcast is a 3+ h...

Eni

Moderator

2280 Views

2 replies

2 likes

  • 2280 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

Newbie

  Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3   My Question or Issue I have just start using Spotify and I realise my interface in arti...

n0hero

Casual Listener

25255 Views

8 replies

0 likes

  • 25255 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can not sort playlist on Ipad

PlanPremiumCountryusaDeviceIpadOperating System(iOS 10When I click on a playlist, on the Ipad, there is no way to sort the song order! Why can't I see the "title" "album" or "date added" tabs that are shown on desktop version? I have seen other post ...

Casual Listener

Plan Premium Country usa Device Ipad Operating System (iOS 10 When I click on a playlist, on the Ipad, there is no way to sort the song order! Why can't I see the "title" "album" or "date add...

Eni

Moderator

3324 Views

3 replies

0 likes

  • 3324 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Play Queue number of songs is gone

Plan: Premium DeviceiPhone 8 PlusOperating SystemiOS 12 Hi,I remember that 2 years ago there was a number of songs remaining indicator in the play queue. It was really useful and comfortable to use. I’ve Attached a photo from 2018 iOS Spotify with th...

Regular

  Plan: Premium   Device iPhone 8 Plus Operating System iOS 12   Hi, I remember that 2 years ago there was a number of songs remaining indicator in the play queue. It was...

Alex

Spotify Legend

1108 Views

4 replies

0 likes

  • 1108 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t open Spotify Links in Facebook app

PlanPremiumCountrySwedenDeviceiPhone XrOperating SystemiOS 15.1 (19B74)When I klick on a Spotifty link open.spotify.something (See attachment SafariError.jpg) in the Facebok app it opens Safari and gives an error "safari can't open the page because s...

Casual Listener

Plan Premium Country Sweden Device iPhone Xr Operating System iOS 15.1 (19B74) When I klick on a Spotifty link open.spotify.something (See attachment SafariError.jpg) in the Facebok app ...

Pickelhaupt

Newbie

4288 Views

2 replies

0 likes

  • 4288 Views
  • 2 replies
  • 0 likes

No lyrics on iPhone 12 pro

PlanPremiumCountryGermanyDeviceiPhone 12 proOperating SystemiOS 15.2.1Spotify 8.6.98.1447 My Question or IssueApparently everyone in germany, including my husband and my sons got the lyrics with the app -Expect me. How do I fix this ?

Newbie

Plan Premium Country Germany Device iPhone 12 pro Operating System iOS 15.2.1 Spotify 8.6.98.1447   My Question or Issue Apparently everyone in germany, including my husband and my so...

MateusM

Spotify Star

852 Views

1 replies

0 likes

App & Features
  • 852 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when playing yet great internet performance/no traffic blocked on firewall

Plan: Premium - Family PlanCountry: United StatesDevice: (multiple) iPhone 13 Pro, iPhone 12, Sonos, Macbook Air 2021Operating System (iOS 15, macOS Monterey) My Question or Issue:In the last few days, I have been unable to use Spotify on any of my d...

Regular

Plan: Premium - Family Plan Country: United States Device: (multiple) iPhone 13 Pro, iPhone 12, Sonos, Macbook Air 2021 Operating System (iOS 15, macOS Monterey)   My Qu...

Elena

Moderator

575 Views

1 replies

0 likes

Premium
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete Cache button (iOS) has no apparent effect

Plan Premium/familyFree/PremiumCountry USA Device iPhone 6s(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 12.4.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGo to the Settings->Storage page and click on the "De...

Visitor

Plan Premium/family Free/Premium Country USA   Device iPhone 6s (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 12.4.1 (iOS 10, Android Oreo, Windows 10,etc....

Kiril

Moderator

9803 Views

2 replies

1 likes

  • 9803 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution (APPLE TV!) Spotify Streaming Mutes at the End of Songs

Hi, y'all! I'm based in the US. I have a Premium Spotify Duo plan. I have an iPhone XR and my Apple TV I'm having a minor problem when I'm streaming Spotify through my Apple TV or through my iPhone's Airplay. This has just started happening; never ha...

Casual Listener

Hi, y'all!    I'm based in the US. I have a Premium Spotify Duo plan. I have an iPhone XR and my Apple TV    I'm having a minor problem when I'm streaming Spotify through my A...

Jeremy

Spotify Legend

1507 Views

5 replies

0 likes

  • 1507 Views
  • 5 replies
  • 0 likes