Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62393 Views
16 replies
37 likes

62393 Views
16 replies
37 likes

Superuser Contribution Offline not working

PremiumCountryUSADeviceiPhone 8 I have the premium account but ever since the app updated I can’t listen to offline. I listen to it at work for 10 hours a day on wifi and it works fine but as soon as I’m on offline mode it won’t let me listen to down...

user-removed
Visitor
Premium Country USA Device iPhone 8 I have the premium account but ever since the app updated I can’t listen to offline. I listen to it at work for 10 hours a day on wifi and it ...
2021-08-27 4:11:01 AM
2021-08-28 2:05:51 PM
Jeremy
Spotify Legend
459 Views
1 replies
1 likes

459 Views
1 replies
1 likes

Superuser Contribution Queue not functioning for podcasts

Plan: Premium DuoCountry: USA Device: iPhone 12 miniOperating System: iOS 14.7.1 My Question or Issue: Queue isn't functioning with podcast episodes only. Songs queue up just fine. Behavior: Will allow podcast episodes to be added, but player simply ...

benschicago
Casual Listener
Plan: Premium Duo Country: USA Device: iPhone 12 mini Operating System: iOS 14.7.1 My Question or Issue: Queue isn't functioning with podcast episodes o...
2021-08-13 7:21:43 PM
2021-08-28 11:11:09 AM
Elena
Moderator
1851 Views
3 replies
0 likes

1851 Views
3 replies
0 likes

Superuser Contribution Spotify shuts down a few minutes after pausing music on Lock Screen

PlanPremiumCountryUSA DeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueIn the past months, I would be able to pause my music from the Lock Screen and after some time I would still be able to play the song from the Lock Screen. Now I paus...

Andylemp
Newbie
Plan Premium Country USA Device iPhone 11 Operating System iOS 14.7.1 My Question or Issue In the past months, I would be able to pause my music from the Lock Screen an...
2021-08-26 4:26:09 PM
2021-08-27 9:46:13 PM
MafeG
Spotify Legend
686 Views
1 replies
0 likes

686 Views
1 replies
0 likes

Superuser Contribution iOS app crashes after update to 8.6.54

PlanPremiumCountryGermany DeviceiPhone SE 2020Operating SystemiOS 14.7.1 My Question or IssueMy Spotify app crashes after playing music for roughly 50 (?) seconds. It only occurs if the screen is locked and always after the same amount of seconds.Aft...

MarketingMan
Casual Listener
Plan Premium Country Germany Device iPhone SE 2020 Operating System iOS 14.7.1 My Question or Issue My Spotify app crashes after playing music for roughly 50 (?) seconds. It ...
2021-08-24 9:34:57 PM
2021-08-25 9:52:47 PM
Eni
Moderator
666 Views
1 replies
0 likes

666 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify stops working with 9 seconds on Iphone

My Spotify keeps stopping after 9 seconds. I have a premium account in the IPhone 11.It started over 3 weeks ago and keeps going. I have to close the app and Open it again to listen to rest of the song. However, when I do this without having an inter...

Ramoa
Casual Listener
My Spotify keeps stopping after 9 seconds. I have a premium account in the IPhone 11. It started over 3 weeks ago and keeps going. I have to close the app and Open it again to listen to rest of th...
2021-04-28 1:05:17 AM
2021-08-25 7:31:02 PM
1171459390
Visitor
17068 Views
4 replies
0 likes

17068 Views
4 replies
0 likes

Solved!!Superuser Contribution No artist and albums pictures

PlanPremiumCountryPolandDeviceiPhone XSOperating SystemiOS 14.7.1 Hi, pictures of artist and albums doesn’t show in my Library View. I reinstalled app on my phone but it doesn’t help. Even today’s update of app doesn’t fixed this.

kpicard
Newbie
Plan Premium Country Poland Device iPhone XS Operating System iOS 14.7.1 Hi, pictures of artist and albums doesn’t show in my Library View. I reinstalled app on my phone but it doesn’...
2021-08-23 2:20:17 PM
2021-08-25 11:59:01 AM
Elena
Moderator
754 Views
5 replies
2 likes

754 Views
5 replies
2 likes

Download songs to Apple Watch

Good morning everyone, I wanted to find out if it was possible to download my favorite songs placed on my Spotify account to my Apple Watch as well so I could listen to them offline without having my iPhone all the time. I have seen that it is possib...

stano_vittorio
Casual Listener
Good morning everyone, I wanted to find out if it was possible to download my favorite songs placed on my Spotify account to my Apple Watch as well so I could listen to them offline without having my...
2021-08-21 2:34:04 PM
2021-08-25 10:02:39 AM
stano_vittorio
Casual Listener
918 Views
2 replies
1 likes

918 Views
2 replies
1 likes

Superuser Contribution [Mobile][Your Library] Album art not showing up.

My album art is not showing up on my iPhone. When I click on an album, the art finally shows up, but when I just sort by albums, they all have the blank album art template. At first, this didn't bother me so much, but it is starting to frustrate me. ...

c3fg-xg_oh1dp
Newbie
My album art is not showing up on my iPhone. When I click on an album, the art finally shows up, but when I just sort by albums, they all have the blank album art template. At first, this di...
2021-08-24 4:06:21 PM
2021-08-24 10:37:45 PM
Novy
Moderator
697 Views
1 replies
0 likes
Mobile
Your Library

697 Views
1 replies
0 likes

Superuser Contribution Local Files not downloading on iPhone

PlanPremiumCountryUSDeviceiPhone 12 Pro, Windows 10 laptopOperating SystemiOS 14.4.2, Windows 10 My Question or IssueI have a new iPhone and a new laptop. I have sync'd my local files to my Spotify account on the desktop app and have added them to a ...

sbamberger81
Regular
Plan Premium Country US Device iPhone 12 Pro, Windows 10 laptop Operating System iOS 14.4.2, Windows 10 My Question or Issue I have a new iPhone and a new laptop. I have sync'd my lo...
2021-04-24 12:38:02 AM
2021-08-24 9:46:59 PM
MafeG
Spotify Legend
900 Views
5 replies
0 likes

900 Views
5 replies
0 likes

Solved!!Superuser Contribution [iOS] Now Playing UI no longer changes color for local files.

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.7.1 My Question or IssueWhen playing a song, the UI picks a color from the album art and makes that the background. This still works for normal Spotify songs but has recently stopped wor...

kyleseven
Casual Listener
Plan Premium Country USA Device iPhone 12 mini Operating System iOS 14.7.1 My Question or Issue When playing a song, the UI picks a color from the album art and makes that the backgr...
2021-08-05 9:58:07 PM
2021-08-24 5:48:08 PM
RafalR
Music Fan
1817 Views
9 replies
1 likes

1817 Views
9 replies
1 likes

Superuser Contribution Spotify can’t even get through 10 seconds of a song before stopping

PlanPremiumCountryUsaDevice(iPhone 11)Operating System(iOS 14) My Question or IssueSpotify stops after 6-10 seconds of a song. The music and slider bar stop but the button doesn’t change. This app doesn’t work and is completely unusable since last ni...

Danielreich33
Newbie
Plan Premium Country Usa Device (iPhone 11) Operating System (iOS 14) My Question or Issue Spotify stops after 6-10 seconds of a song. The music and slider bar stop but the button do...
2021-08-22 10:01:13 PM
2021-08-23 12:07:47 AM
CarlosE
Moderator
427 Views
1 replies
0 likes

427 Views
1 replies
0 likes

Superuser Contribution [iOS][Your Library] Downloaded Songs Not Playing Offline

Hello, I was wanting to report an issue on mobile for iPhone. I used to not have any issues, but as of last night, when I try to play certain downloaded albums offline the songs will just stay at 0:00 despite being checked off as downloaded and ready...

SunlessS
Casual Listener
Hello, I was wanting to report an issue on mobile for iPhone. I used to not have any issues, but as of last night, when I try to play certain downloaded albums offline the songs will just stay at 0:0...
2021-08-21 11:11:52 PM
2021-08-23 11:01:18 PM
MafeG
Spotify Legend
495 Views
3 replies
0 likes
iOS
Your Library

495 Views
3 replies
0 likes

Superuser Contribution Most songs stop at 10 seconds

PlanPremiumCountryCzech republicDeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueWhile using the spotify app on my phone most songs keep stopping at either 9, 10 or 11 seconds (very rarely stoping before it gets to 9 seconds) and they won’t...

terry_liomveed
Newbie
Plan Premium Country Czech republic Device iPhone 8 Operating System iOS 14.6 My Question or Issue While using the spotify app on my phone most songs keep stopping at either ...
2021-08-16 4:00:28 PM
2021-08-21 7:05:28 PM
Eni
Moderator
1448 Views
8 replies
0 likes

1448 Views
8 replies
0 likes

Solved!! Spotify playback for downloaded songs stops after 0-10 seconds on iPhone (no solution in forms)

PlanPremiumCountryCanadaDeviceiPhone 11Operating System(Latest iOS version and Spotify version) My Question or IssueFor the past week and a half spotify has been unable to play songs on my mobile phone past at the most 10 seconds, it just stops. It d...

Patrickjelon
Regular
Plan Premium Country Canada Device iPhone 11 Operating System (Latest iOS version and Spotify version) My Question or Issue For the past week and a half spotify has been unable to pl...
2021-08-20 5:08:15 AM
2021-08-20 5:38:41 PM
Luke
Spotify Star
675 Views
1 replies
0 likes

675 Views
1 replies
0 likes

Solved!!Superuser Contribution Missing the new “what’s new” feature

PlanPremiumCountryIreland DeviceiPhone 11Operating SystemiOS14 My Question or IssueI had the “what’s new” feature show up on my phone about a month ago for like a week before it disappeared. I had just assumed Spotify had removed it since I had not d...

em_ma1
Newbie
Plan Premium Country Ireland Device iPhone 11 Operating System iOS14 My Question or Issue I had the “what’s new” feature show up on my phone about a month ago for like a week b...
2021-08-19 3:17:41 AM
2021-08-20 1:44:32 PM
Jeremy
Spotify Legend
2195 Views
1 replies
0 likes

2195 Views
1 replies
0 likes

Superuser Contribution Can't play local files on iPhone XR?

Hey I have downloaded music onto my Windows laptop and set them up in a folder and put it into Spotify via the Local Files feature. However when I go into the playlist on my iPhone (I downloaded the playlist on my iPhone too) and try and play the mus...

billysicecream
Casual Listener
Hey I have downloaded music onto my Windows laptop and set them up in a folder and put it into Spotify via the Local Files feature. However when I go into the playlist on my iPhone (I downloaded the ...
2021-08-08 4:38:01 PM
2021-08-19 10:26:35 PM
Eni
Moderator
620 Views
3 replies
0 likes

620 Views
3 replies
0 likes

Superuser Contribution iOS App Freezing, crashing and lagging

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS 12.1 My Question or IssueThe past couple of months (4-5) I have been experiencing issues with the mobile app. It is constantly crashing, lagging and freezing. For example, I will press a song an...

mitchellpageee
Newbie
Plan Premium Country USA Device iPhone 7 Operating System iOS 12.1 My Question or Issue The past couple of months (4-5) I have been experiencing issues with the mobile app. It ...
2019-01-30 7:50:19 PM
2021-08-19 9:21:53 PM
ParentalControl
Composer
7590 Views
13 replies
15 likes
frozen
iOS

7590 Views
13 replies
15 likes

Superuser Contribution Cant listen music from local files

I have spotify Premium, version 8.6.52.1200Country: LatviaIphone12As everyone else I cant listen music from my local files. I have reinstalled app on pc and iphone. I have plenty of space on phone. Dont have any cache cleaners. I downloaded music fr...

niksrimsans
Casual Listener
I have spotify Premium, version 8.6.52.1200 Country: Latvia Iphone12 As everyone else I cant listen music from my local files. I have reinstalled app on pc and iphone. I have plenty of ...
2021-08-16 4:11:50 PM
2021-08-18 6:03:12 PM
MafeG
Spotify Legend
4374 Views
3 replies
0 likes
Desktop
Download Playlists
iOS
Local Source

4374 Views
3 replies
0 likes

Superuser Contribution [iOS] iPhone: Songs won’t start

Plan: PremiumCountry: USADevice: (iPhone Xs)Operating System(iOS 14.6) For several months now I’ve been running into this issue where I’ll select a song or playlist (either downloaded or not) and the song just won’t play. It will open to the song, bu...

trevgills
Casual Listener
Plan: Premium Country: USA Device: (iPhone Xs) Operating System (iOS 14.6) For several months now I’ve been running into this issue where I’ll select a song or playlist (eit...
2021-08-15 1:58:27 AM
2021-08-17 7:50:00 PM
MafeG
Spotify Legend
501 Views
3 replies
0 likes

501 Views
3 replies
0 likes

Now Playing widget not appearing every time on iOS 15

PlanFamilyCountrySpainDeviceiPhone 12 ProOperating SystemiOS 15 Beta 19A5307g My Question or IssueI have noticed that not always I play music on my iPhone with iOS 15 Beta the Now Playing Widget appears, both on Notification Center and Control Center...

ManuMateos
Gig Goer
Plan Family Country Spain Device iPhone 12 Pro Operating System iOS 15 Beta 19A5307g My Question or Issue I have noticed that not always I play music on my iPhone with iOS 15 Beta th...
2021-08-09 12:08:13 PM
2021-08-17 3:27:50 PM
MateusM
Spotify Star
2964 Views
3 replies
0 likes

2964 Views
3 replies
0 likes

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