Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36356 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101616 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430321 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298492 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountrySwedenDeviceiPhone 11Operating SystemiOS 15.3 My Question or IssueHi im trying to listen too one of my favorite podcasts but when I click play, it plays for 1 or 2 seconds and then it stops and disappears from the bottom of the scre...
Plan Premium Country Sweden Device iPhone 11 Operating System iOS 15.3 My Question or Issue Hi im trying to listen too one of my favorite podcasts but when I click play, it p...
Regular
837 Views
2 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 12 pro maxOperating System15.1 Updated the app restarted the phone still no lyrics on none of my devices.
Plan Free/Premium Country Device iPhone 12 pro max Operating System 15.1 Updated the app restarted the phone still no lyrics on none of my devices.
Casual Listener
2369 Views
12 replies
9 likes
There is many times when I am with friends or at a party and want to play some songs or vice versa and they want to play songs on my phone. Although, I have to constantly take the other persons phone just to queue a songs and sometimes I just do not ...
There is many times when I am with friends or at a party and want to play some songs or vice versa and they want to play songs on my phone. Although, I have to constantly take the other persons phone...
Spotify Legend
5291 Views
3 replies
0 likes
PlanPremiumCountryUkraine Device(Xiaomi Redmi Note 8 Pro, iPhone 11, MBA M1 2020, Windows PC)Operating System(Android 11, iOS 14, MacOS 11.6, Windows 10 21H1)Spotify versionThe most recent on all devices. My Question or IssueHopefully it's not only m...
Plan Premium Country Ukraine Device (Xiaomi Redmi Note 8 Pro, iPhone 11, MBA M1 2020, Windows PC) Operating System (Android 11, iOS 14, MacOS 11.6, Windows 10 21H1) Spotify version T...
Moderator
7904 Views
18 replies
8 likes
PlanPremiumCountryUkraineDeviceiPhone 11Operating SystemiOS 15.1 My Question or IssueFor some reason, activity in the discord manifests itself when playing music on the phone, and not on the computer.The spotify connect also does not work, I am using...
Plan Premium Country Ukraine Device iPhone 11 Operating System iOS 15.1 My Question or Issue For some reason, activity in the discord manifests itself when playing music on the ph...
Spotify Star
606 Views
1 replies
0 likes
DeviceiPhone 13Operating SystemiOS 15.0Spotify Version8.6.72.1009 (I have tried to send feedbacks through TestFlight but I'm not sure it's sent successfully. And the both issues below happens in the latest public version of Spotify iOS) My Question o...
Device iPhone 13 Operating System iOS 15.0 Spotify Version 8.6.72.1009 (I have tried to send feedbacks through TestFlight but I'm not sure it's sent successfully. And the both issues below happe...
Spotify Legend
17245 Views
63 replies
30 likes
I'm using iPhone 11 with the latest 15.3 updates OS. My plan is Premium and the country is Turkey. The app UI is different than everyone I know. It doesn't get any update on the UI doesn't change. It's been the same since 2019. Why?
I'm using iPhone 11 with the latest 15.3 updates OS. My plan is Premium and the country is Turkey. The app UI is different than everyone I know. It doesn't get any update on the UI doesn't change. It...
Spotify Legend
1270 Views
5 replies
0 likes
PlanPremiumCountry BangladeshDeviceiPhone XS Max, iPhone 13 Pro Max, iPad Pro 2nd genOperating SystemiOS 15.2.1 I’m using premium with the same account.Yet my iPhones doesn’t show the songs in my playlist but my iPad does. Also, I paid for Premium Du...
Plan Premium Country Bangladesh Device iPhone XS Max, iPhone 13 Pro Max, iPad Pro 2nd gen Operating System iOS 15.2.1 I’m using premium with the same account.Yet my iPhones doesn’t s...
Moderator
1439 Views
3 replies
0 likes
PlanPremiumCountrydenmarkDeviceiPhone XS MaxOperating system iOS 15.2My Question or IssueWhen I am playing a song there goes about 29 seconds and I automatically pause the song and I have tried changing password on Spotify and Facebook I didn’t help....
Plan Premium Country denmark Device iPhone XS Max Operating system iOS 15.2 My Question or Issue When I am playing a song there goes about 29 seconds and I automatically pause the song...
Moderator
1504 Views
6 replies
0 likes
Plan: Premium / NZDevice: iPhone 12 mini (iOS 15.2.1 With my Skullcandy Bluetooth headphones connected, if I pause music, and leave it paused for more than a few minutes, only with Spotify (no other music app) the sound often (not always) resets a lo...
Plan: Premium / NZ Device: iPhone 12 mini (iOS 15.2.1 With my Skullcandy Bluetooth headphones connected, if I pause music, and leave it paused for more than a few minutes, only...
Spotify Legend
1253 Views
3 replies
0 likes
Hi alli have been having an issue with podcast past few weeks. It won’t play the next episode. Yes I have it on auto play. With music it works fine. I have been onto to support and after some who disappear and don’t replay after a while. One suggeste...
Hi all i have been having an issue with podcast past few weeks. It won’t play the next episode. Yes I have it on auto play. With music it works fine. I have been onto to support and after some who d...
Moderator
3946 Views
6 replies
1 likes
As there is no option to save only certain songs of an album, we should be able to like the songs of an album and have the option to only play those liked songs, like a button inside the album.
As there is no option to save only certain songs of an album, we should be able to like the songs of an album and have the option to only play those liked songs, like a button inside the album.
Regular
1461 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11/Macbook Pro early 2015Operating SystemiOS 15.2.1/Big Sur 11.6 My Question or IssueI've had this problem before but now it's even weirder. I solved this issue a while ago but wanted to add some songs to m...
Plan Premium Country United States Device iPhone 11/Macbook Pro early 2015 Operating System iOS 15.2.1/Big Sur 11.6 My Question or Issue I've had this problem before but now it's eve...
Spotify Legend
1025 Views
6 replies
0 likes
Hey Community,The Devices lock screen option when toggled off, shouldn't let me control the now playing music, even show me that wizard on the lock screen. I've been experiencing this issue for 2 or 3 months ago already and I don't see any fix for th...
Hey Community, The Devices lock screen option when toggled off, shouldn't let me control the now playing music, even show me that wizard on the lock screen. I've been experiencing this issue for 2...
551 Views
0 replies
0 likes
PlanPremiumCountrythe NetherlandsDeviceiPhone 11 and Naim MuSo 2nd generationOperating SystemiOS 15.2.1 My Question or IssueAutoplay is disabled when connecting with Spotify Connect to my Naim MuSo 2. Playing a song through search results in only pla...
Plan Premium Country the Netherlands Device iPhone 11 and Naim MuSo 2nd generation Operating System iOS 15.2.1 My Question or Issue Autoplay is disabled when connecting with Spotify ...
Spotify Star
1506 Views
8 replies
0 likes
Plan Premium FamilyCountry US Device(iPhone 13Operating System IOS 15.1 My wife’s phone shows lyrics. None of the fixes listed have worked, though I haven’t tried clean install. Will I lose my music if I do that. I shouldn’t right if I log back into ...
Plan Premium Family Country US Device (iPhone 13 Operating System IOS 15.1 My wife’s phone shows lyrics. None of the fixes listed have worked, though I haven’t tried clean instal...
Spotify Star
603 Views
1 replies
0 likes
My old iPad crashed so I have got another one. I logged into my old Spotify account which is great but I can’t get the lyrics feature. Nowhere to scroll up from. Clicked the right hand side many times and it only comes up with the following list: Lik...
My old iPad crashed so I have got another one. I logged into my old Spotify account which is great but I can’t get the lyrics feature. Nowhere to scroll up from. Clicked the right hand side many time...
Spotify Star
1033 Views
1 replies
0 likes
I currently have my podcasts as downloading audio only on my phone. I tried redownloading an episode with audio-only turned off because I wanted to see the video, but after downloading, the podcast did not display video. It took much longer to downlo...
I currently have my podcasts as downloading audio only on my phone. I tried redownloading an episode with audio-only turned off because I wanted to see the video, but after downloading, the podcast d...
Newbie
990 Views
1 replies
0 likes
Plan: FreeCountry U.S.ADevice(IPhone X) Operating System (iOS 15) My Question or Issue My issue is that a certain podcast I listen to called RSlash plays and then stops after half a second I press play and it loads the task bar pauses, then takes off...
Plan: Free Country U.S.A Device(IPhone X) Operating System (iOS 15) My Question or Issue My issue is that a certain podcast I listen to called RSlash plays and then stops after half a second I ...
Spotify Legend
508 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 13Operating SystemiOS 15.2.1 My Question or IssueFor 2 weeks now my Spotify app has not been working on my phone but it does work on my computer. When I try to log in it says "Something went wrong. Try again."When I...
Plan Premium Country USA Device iPhone 13 Operating System iOS 15.2.1 My Question or Issue For 2 weeks now my Spotify app has not been working on my phone but it does work on...
Moderator
1926 Views
7 replies
0 likes
