Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237128 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118422 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446941 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305361 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey,I'm playing music on my SONOS speakers using Spotify Connect and I found an issue with newer hardware versions of SONOS One SL speakers.My system has 8 SONOS One SL speakers,5 are running hardware version 10.28.1.6-2.13 are running hardware versi...
Hey, I'm playing music on my SONOS speakers using Spotify Connect and I found an issue with newer hardware versions of SONOS One SL speakers. My system has 8 SONOS One SL speakers, 5 are running h...
Music Fan
2724 Views
7 replies
0 likes
IOS - Iphone, latest version of all. Within the Sonos S2 app, I have created groups of speakers.I can select Spotify as a source within the S2 app, and I can play to a group directly. If I start from Spotify, I can only see individual devices, NOT th...
IOS - Iphone, latest version of all. Within the Sonos S2 app, I have created groups of speakers. I can select Spotify as a source within the S2 app, and I can play to a group directly...
Casual Listener
6269 Views
3 replies
2 likes
I absolutely hate having to scroll through some of my playlists that are hundreds of songs and hours long to see if I've already added a certain song that I want to add to my playlist. On P.C. it asks: "Pst! You've already added this song to this pla...
I absolutely hate having to scroll through some of my playlists that are hundreds of songs and hours long to see if I've already added a certain song that I want to add to my playlist. On P.C. it ask...
Spotify Legend
685 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 8Operating SystemiOS 15.3.1 My Question or IssueWhen I am playing a song on the Spotify app and I add a song to a different playlist (by navigating to that playlist, selecting the 3 dots, and selecting “Ad...
Plan Premium Country United Kingdom Device iPhone 8 Operating System iOS 15.3.1 My Question or Issue When I am playing a song on the Spotify app and I add a song to a different playl...
Moderator
591 Views
1 replies
0 likes
Hi there, need your help as im unable to login in my iphone 5c. Latest compatible version was 8.7.16 but when i enter user and pass gives the following error "An error ocurred. try again later" and when i choose start whitout password option it said ...
Hi there, need your help as im unable to login in my iphone 5c. Latest compatible version was 8.7.16 but when i enter user and pass gives the following error "An error ocurred. try again later...
Spotify Legend
771 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 15 My Question or IssueThe animation for opening and closing the fullscreen player is extremely laggy and unsatisfying. The second I installed spotify on my new phone it had this issue o...
Plan Premium Country USA Device iPhone 13 Pro Max Operating System iOS 15 My Question or Issue The animation for opening and closing the fullscreen player is extremely laggy and unsa...
Casual Listener
6085 Views
7 replies
3 likes
PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 14.6 My Question or IssueHello,I have noticed that certain artists and songs are unable to start radios based off of them. I receive an error message saying "This playlist isn't available, The ow...
Plan Premium Country US Device iPhone XR Operating System iOS 14.6 My Question or Issue Hello, I have noticed that certain artists and songs are unable to start radios based off of ...
Moderator
8391 Views
8 replies
0 likes
Hey, I am a longtime premium customer, Now that Im logged in other devices like my laptop and second phone, all is well, I baught a new Iphone 13 and cant log in using google, or facebook or anything! I get a error or get a notification to change cou...
Hey, I am a longtime premium customer, Now that Im logged in other devices like my laptop and second phone, all is well, I baught a new Iphone 13 and cant log in using google, or facebook or anything...
Moderator
384 Views
1 replies
0 likes
PlanPremium FamilyCountryUKDeviceiPhone 12Operating SystemiOS 15.3.1 My Question or Issue Hi guys, I’m having an issue with downloaded content becoming unplayable in offline mode, and was hoping somebody here might have some suggestions as to how I m...
Plan Premium Family Country UK Device iPhone 12 Operating System iOS 15.3.1 My Question or Issue Hi guys, I’m having an issue with downloaded content becoming unplay...
Spotify Legend
1581 Views
1 replies
0 likes
PlanPremiumCountryRomania DeviceiPhone 12Operating SystemiOS 15.3.1 - Spotify version 8.7.12.1688 I've recently swapped to an iphone 12 from my iphone SE 2020, on that device I did not notice this kind of an issue, but on this device, spotify is heav...
Plan Premium Country Romania Device iPhone 12 Operating System iOS 15.3.1 - Spotify version 8.7.12.1688 I've recently swapped to an iphone 12 from my iphone SE 2020, on that d...
Spotify Legend
2293 Views
6 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 15.4 My Question or IssueI cannot control my volume on Spotify, every other app is fine with controlling audio but I can have my actual phone volume on 0% and Spotify can be blasting mus...
Plan Premium Country USA Device iPhone 13 Pro Max Operating System iOS 15.4 My Question or Issue I cannot control my volume on Spotify, every other app is fine with controlli...
Moderator
1617 Views
1 replies
0 likes
How do I do this? On Android there was a song code I could scan, now the only option is to share a URL. I'm fine with that but the main problem is that before when someone joined there was an option to either play through just the host's device, or p...
How do I do this? On Android there was a song code I could scan, now the only option is to share a URL. I'm fine with that but the main problem is that before when someone joined there was an option ...
Moderator
1062 Views
1 replies
0 likes
The animation when you close (swipe down) the music player, with the new UI, is glitched. While the opening animation has a smooth fade of the mini-player on the bottom, during the closing animation there is no fade, and the mini-player appears all o...
The animation when you close (swipe down) the music player, with the new UI, is glitched. While the opening animation has a smooth fade of the mini-player on the bottom, during the closing animation ...
Spotify Legend
3589 Views
10 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating Systemlatest iOS as of today’s date My Question or Issue For a playlist that has previously been downloaded to my Apple Watch, adding a new song to that playlist on my iPhone does ...
Plan Premium Country USA Device iPhone 12 Pro, Apple Watch 6 LTE Operating System latest iOS as of today’s date My Question or Issue For a playlist that has pre...
Casual Listener
2759 Views
2 replies
0 likes
Hi! I have an issue with the “time bar” or what its called. Sometimes its freezing in one position. Switching song is solve the problem for a while. However, after a while I will encounter the problem again. *************PlanPremiumCountryHungary Dev...
Hi! I have an issue with the “time bar” or what its called. Sometimes its freezing in one position. Switching song is solve the problem for a while. However, after a while I will encounter t...
Moderator
2085 Views
1 replies
0 likes
The main edge Spotify has on Apple Music now appears to have been removed - the “Discover” section no longer lists “similar to” artist + albums…As a Spotify user for 10 years, this has me reconsidering my alliance. Please fix this by adding back (and...
The main edge Spotify has on Apple Music now appears to have been removed - the “Discover” section no longer lists “similar to” artist + albums… As a Spotify user for 10 years, this has me reconside...
Newbie
1479 Views
4 replies
1 likes
Plan PremiumCountry USDevice iPhone 12Operating System iOS 15.3.1 I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram story it plays a looping video in the background and I can’t get rid of it. It’s not all...
Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1 I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram...
Moderator
3273 Views
2 replies
1 likes
NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather. When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify Connect device (Audiocast dongle), at some point, the apps (p...
NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather. When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify C...
Visitor
24424 Views
22 replies
6 likes
PlanPremium StudentCountryUSADeviceIphone XSOperating SystemIOS 13.3 My Question or IssueIve enabled local files on spotify on my computer. Ive added them to a playlist. Im on the same local internet.I have also tried connecting to my phones hotspot....
Plan Premium Student Country USA Device Iphone XS Operating System IOS 13.3 My Question or Issue Ive enabled local files on spotify on my computer. Ive added them to a playlist. Im o...
Casual Listener
29411 Views
53 replies
0 likes
Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso?PlanPremiumCountryBrasilDeviceiPhone 8 PlusOperating SystemiOS 1...
Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso? Plan Premi...
Moderator
1357 Views
3 replies
0 likes
