Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47602 Views
15 replies
36 likes

47602 Views
15 replies
36 likes

Superuser Contribution Custom order of podcasts on iOs

PlanPremiumCountryUSADeviceiPhone 12, Windows 10, Firestick2016)Operating SystemiOS 14.7 Windows 10 My Question or IssueWhen I create a playlist of podcasts using either the Windows 10 desktop app or the iOS mobile app I have to go to the Windows 10 ...

hdb4720
Casual Listener
Plan Premium Country USA Device iPhone 12, Windows 10, Firestick2016) Operating System iOS 14.7 Windows 10 My Question or Issue When I create a playlist of podcasts using either the ...
2021-07-24 2:54:50 PM
2021-07-25 10:14:15 PM
CarlosE
Moderator
693 Views
3 replies
0 likes

693 Views
3 replies
0 likes

[iOS] Can I sync local files from two laptops to one phone?

I just got a new laptop and have set up local files on that laptop and see my local files from my old laptop showing up in my playlists on my desktop. However my local files on my new laptop haven't been syncing to my phone yet. How do I get this syn...

AliciaTsai
Visitor
I just got a new laptop and have set up local files on that laptop and see my local files from my old laptop showing up in my playlists on my desktop. However my local files on my new laptop haven't ...
2021-06-17 12:43:42 PM
2021-07-25 9:42:36 PM
silas21
Music Fan
193 Views
1 replies
0 likes
iOS

193 Views
1 replies
0 likes

Superuser Contribution Lock screen ios system

https://easyupload.io/yca6e9 Hi, when you listening to a music and open the hamburger menu you have 2 choices: like or dislike with the symbols but when the song is already a liked song it’s write: remove this from your library but the symbol is stil...

Bobymarley
Visitor
https://easyupload.io/yca6e9 Hi, when you listening to a music and open the hamburger menu you have 2 choices: like or dislike with the symbols but when the song is already a liked song it’s wri...
2021-05-25 10:15:52 PM
2021-07-25 9:37:29 PM
Novy
Moderator
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

Superuser Contribution [iOS][Your Library] New Playlist Order

Please consider including an ‘As Made’ option under my library playlists - with the new update, the four options are; Recently Played/Added, Alphabetical, and Creator. I would love to be able to access my playlists in the order that I made them again...

Jessicataylorc
Visitor
Please consider including an ‘As Made’ option under my library playlists - with the new update, the four options are; Recently Played/Added, Alphabetical, and Creator. I would love to be able to acce...
2021-05-23 8:06:43 AM
2021-07-25 8:53:58 PM
Eni
Moderator
367 Views
2 replies
5 likes
iOS
Your Library

367 Views
2 replies
5 likes

Superuser Contribution “Hey Spotify” feature causes Spotify audio to play as a phone call

Plan: PremiumCountry: United States Device: iPhone 11Operating System: iOS 14.6 I believe there is a bug with the “Hey Spotify” feature and Apple CarPlay that causes the audio to play as a phone call when I connect my phone and the music starts playi...

marcus00
Roadie
Plan: Premium Country: United States Device: iPhone 11 Operating System: iOS 14.6 I believe there is a bug with the “Hey Spotify” feature and Apple CarPlay that causes t...
2021-07-24 5:48:30 AM
2021-07-25 10:08:56 AM
Ver
Spotify Legend
596 Views
1 replies
0 likes
Apple CarPlay
Hey Spotify

596 Views
1 replies
0 likes

Superuser Contribution Keeps stopping play after 2-3 songs on an album or radio

I'm in the U.S., on the Premium Individual plan, and don't play it on any device besides my iPhone 8 Plus. I've tried deleting/reinstalling the program, didn't work. I used to have no problem playing an entire album or playing all of the (almost) end...

AbundantlyYours
Casual Listener
I'm in the U.S., on the Premium Individual plan, and don't play it on any device besides my iPhone 8 Plus. I've tried deleting/reinstalling the program, didn't work. ...
2021-07-23 11:09:04 PM
2021-07-25 8:33:54 AM
Alex
Spotify Legend
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Superuser Contribution duo mix playlist doesn’t show up

PlanPremium DuoCountry Device(iPhone SE)Operating System(iOS 14.7) My Question or Issueduo mix playlist doesnt show up to me, but shows up to my partner

filicuk05
Visitor
Plan Premium Duo Country Device (iPhone SE) Operating System (iOS 14.7) My Question or Issue duo mix playlist doesnt show up to me, but shows up to my partner
2021-07-23 6:40:36 PM
2021-07-24 7:24:53 PM
Eni
Moderator
1657 Views
1 replies
0 likes

1657 Views
1 replies
0 likes

Solved!! Music not playing

PlanPremiumCountryUnited StatesDeviceiphone X, Macbook Air My Question or IssueMy music often won’t play - it happens with different songs at different times. It’s similar to having connectivity issues, but it happens all the time - while I’m connect...

Ellcie
Casual Listener
Plan Premium Country United States Device iphone X, Macbook Air My Question or Issue My music often won’t play - it happens with different songs at different times. It’...
2021-07-16 5:30:36 AM
2021-07-24 4:25:16 AM
Ellcie
Casual Listener
519 Views
2 replies
0 likes

519 Views
2 replies
0 likes

Superuser Contribution Apple Watch SE cellular bug?

PlanPremiumCountryUSA Washington Device Apple Watch SE Model A2354Operating System(iOS 7.2 version My Question or IssueEquipment: Apple Watch SE Cellular version and Bose Bluetooth Sport headphones. The app keeps freezing when I use the watch on a ru...

ModestRunner
Regular
Plan Premium Country USA Washington Device Apple Watch SE Model A2354 Operating System (iOS 7.2 version My Question or Issue Equipment: Apple Watch SE Cellular version and Bos...
2021-01-14 3:02:41 AM
2021-07-24 1:54:27 AM
Julian
Moderator
6086 Views
25 replies
3 likes

6086 Views
25 replies
3 likes

Superuser Contribution Offline not working/10 s stop

Not sure why this is happening but I have been unable to stream my downloaded music consistently whether I have service or not and a more frustrating and increasing issue, is the song will stop playing at 9-10 seconds. I followed a lot of the guideli...

Duradura
Newbie
Not sure why this is happening but I have been unable to stream my downloaded music consistently whether I have service or not and a more frustrating and increasing issue, is the song will stop playi...
2021-07-18 3:10:20 PM
2021-07-23 9:16:41 PM
CarlosE
Moderator
426 Views
3 replies
0 likes

426 Views
3 replies
0 likes

Superuser Contribution Syncing between two iPhones

PlanPremiumCountryUSDevice(iPhone 7, iPhone XS)Operating System(iOS 14) My Question or IssueIs there any way to sync local files between two iPhones? I’m away from my PC but I just got a new phone and I want to sync all my local files from my old pho...

hyuh
Visitor
Plan Premium Country US Device (iPhone 7, iPhone XS) Operating System (iOS 14) My Question or Issue Is there any way to sync local files between two iPhones? I’m away from my...
2021-07-22 4:39:23 PM
2021-07-23 7:01:56 PM
Julian
Moderator
1250 Views
1 replies
0 likes

1250 Views
1 replies
0 likes

Superuser Contribution Gear Fit2 App Not Working

PlanFree CountryUSA DeviceiPhone Xr (issue is with Gear Fit2) Operating SystemPhone: iOS 15 Beta 2 (this was an issue on iOS 14 as well)Watch:R360XXU1ERC7 (Latest version of Tizen for the watch) My Question or IssueThe Spotify app on my Gear Fit2 doe...

F8Solo
Casual Listener
Plan Free Country USA Device iPhone Xr (issue is with Gear Fit2) Operating System Phone: iOS 15 Beta 2 (this was an issue on iOS 14 as well) Watch:R360XXU1ERC7 (Latest...
2021-07-15 5:13:07 PM
2021-07-23 8:55:00 AM
Jeremy
Spotify Legend
663 Views
7 replies
0 likes

663 Views
7 replies
0 likes

Superuser Contribution Apple Watch downloaded podcast stops and resets to beginning

PlanPremiumCountryUSA DeviceApple Watch Series 6, cellular/WiFi Operating System7.5 My Question or IssueAs a jogger, I Want the single (long) podcast episode I listen to on my run to start where I left off on my last run, In Order To listen to an epi...

jvaleski
Casual Listener
Plan Premium Country USA Device Apple Watch Series 6, cellular/WiFi Operating System 7.5 My Question or Issue As a jogger, I Want the single (long) podcast episode I li...
2021-07-15 2:13:15 AM
2021-07-23 2:17:08 AM
jvaleski
Casual Listener
807 Views
2 replies
1 likes
Apple Watch

807 Views
2 replies
1 likes

song won’t play will skip 5 songs then only plays for 10 seconds

PlanPremiumCountryEnglandDeviceiPhone 7 plusOperating SystemiOS 12.2when I click to play a song doesn’t matter if it’s in my playlist of just charts etc it won’t play the song I’ve clicked on, you can visibly see it skip 5 or more songs and it won’t ...

xmelibux
Newbie
Plan Premium Country England Device iPhone 7 plus Operating System iOS 12.2 when I click to play a song doesn’t matter if it’s in my playlist of just charts etc it won’t play the song I’ve cl...
2019-04-07 1:25:16 PM
2021-07-22 8:42:49 AM
bisgarik
Newbie
4033 Views
4 replies
2 likes

4033 Views
4 replies
2 likes

Superuser Contribution I cant access podcast on iPhone 8

PremiumUSA Device iPhone 8Operating System iOS 10 I can't access podcast on my iphone 8 I tried deleting the app and re-installing it. That did not work. What is strange is that I can access the podcasts on my MacBook fine just not my phone. Thanks f...

1249414321
Newbie
Premium USA Device iPhone 8 Operating System iOS 10 I can't access podcast on my iphone 8 I tried deleting the app and re-installing it. That did not work. What is stran...
2021-07-21 4:14:30 AM
2021-07-22 7:40:06 AM
Mihail
Spotify Legend
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Add To Playlist glitch

WHEN: Only with certain tracks, not all the time. Has been happening for approx 2 months by now.WHERE: While listening to a track on iOS. Press the ... button and choose Add to PlaylistWHAT: Scroll to the desired playlist and press on it. Playlist ti...

team-players
Newbie
WHEN: Only with certain tracks, not all the time. Has been happening for approx 2 months by now. WHERE: While listening to a track on iOS. Press the ... button and choose Add to Playlist WHAT: Scro...
2018-03-01 6:40:21 PM
2021-07-21 1:34:09 PM
Josianne
Visitor
441 Views
1 replies
1 likes

441 Views
1 replies
1 likes

Music stuck at 0:00 and won’t play

PlanPremiumCountryCanada DeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueAs of literally right now none of my msuic will play. I have my whole main playlist saved for offline and online I’ve tried insta...

joshyB
Casual Listener
Plan Premium Country Canada Device iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue As of literally right now none of my msu...
2021-07-20 12:47:17 PM
2021-07-21 6:56:25 AM
MattSuda
Spotify Star
1941 Views
2 replies
9 likes

1941 Views
2 replies
9 likes

Superuser Contribution App not completely removed iphone

Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i removed it, but it is still coming back. In the iphone ...

Marksterdam
Casual Listener
Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i remo...
2021-07-17 11:50:00 PM
2021-07-20 11:13:02 PM
Julian
Moderator
1435 Views
5 replies
0 likes

1435 Views
5 replies
0 likes

Superuser Contribution Chinese Translation Incorrect

PlanPremiumCountryCNDeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in Chinese should be "从照片库中选择"/"从相册中选择" not "从音乐库中选择"

dingdangnao
Casual Listener
Plan Premium Country CN Device iPhone 12 Operating System iOS 15 My Question or Issue On “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in...
2021-07-18 1:49:00 PM
2021-07-20 9:01:28 PM
Eni
Moderator
464 Views
4 replies
0 likes

464 Views
4 replies
0 likes

Apple CarPlay not showing full track list

Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it completely bricks the app and songs will not play. In ...

PicklesDominic
Casual Listener
Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it com...
2021-07-20 8:53:55 PM
1011 Views
0 replies
0 likes
App & Features

1011 Views
0 replies
0 likes

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