Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69246 Views
16 replies
37 likes

69246 Views
16 replies
37 likes

Superuser Contribution Ugly version of playlist or artist station pages in iPad app

I used to press the song cover on lower left, then it would become a fullscreen and on the top there shows the name of this playlist or station, when I pressed the name on the top I could go back to the full-fuctional page of the playlist or station....

jc3113
Music Fan
I used to press the song cover on lower left, then it would become a fullscreen and on the top there shows the name of this playlist or station, when I pressed the name on the top I could go back to ...
2021-09-10 5:56:18 PM
2021-09-15 9:34:46 PM
Novy
Moderator
579 Views
5 replies
0 likes

579 Views
5 replies
0 likes

[iOS] Can not sign in on my iPad IOS 10.3.3.

Will not let me sign in. Email and password correct and all othe devices seem to work just my iPad IOS 10.3.3. Will not even recognize my email address when I try sign in without a password.

Paul9901
Newbie
Will not let me sign in. Email and password correct and all othe devices seem to work just my iPad IOS 10.3.3. Will not even recognize my email address when I try sign in without a password.
2021-08-12 5:23:29 AM
2021-09-15 9:57:02 AM
Maxim
Spotify Star
612 Views
1 replies
1 likes
iOS

612 Views
1 replies
1 likes

Superuser Contribution Spotify crashes intermittently after 1 minute

PlanPremiumCountryNorway DeviceIphone 12 My Question or Issue Spotify closes down after +/- 1 minute if I put the screen to rest. Does not matter if the song is online or offline. If I keep the screen awake the issue goes away.

Tharayman
Music Fan
Plan Premium Country Norway Device Iphone 12 My Question or Issue Spotify closes down after +/- 1 minute if I put the screen to rest. Does not matter if the song is onl...
2021-09-06 1:06:43 PM
2021-09-15 9:09:36 AM
Alex
Spotify Legend
795 Views
3 replies
0 likes

795 Views
3 replies
0 likes

Superuser Contribution Songs stuck at 0:00 , not playing

Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). My phone says the song is playing even though there’...

emmanuexl
Newbie
Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). M...
2021-02-10 3:13:32 AM
2021-09-14 10:26:30 PM
MafeG
Spotify Legend
19822 Views
39 replies
3 likes
Songs not playing
stuck track

19822 Views
39 replies
3 likes

Spotify is Slow on iPhone 11 Pro

Plan: Family PremiumCountry: USA Device: iPhone 11 ProOperating System: ios 14.7.1 My Question or Issue:Spotify has been extremely slow for at least the last 3 days on my iPhone 11 Pro. And oftentimes, will randomly stop playing and the app will shut...

duraace2
Casual Listener
Plan: Family Premium Country: USA Device: iPhone 11 Pro Operating System: ios 14.7.1 My Question or Issue: Spotify has been extremely slow for at least the last 3 day...
2021-09-13 10:27:27 PM
2021-09-14 9:27:28 PM
Loxer
Community Legend
627 Views
1 replies
0 likes

627 Views
1 replies
0 likes

Superuser Contribution Option to disable recommended songs in Playlists

PlanPremiumCountryGermany DeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueIs there any way to disable the suggested songs in a playlist? In earlier versions the recommendations were behind a dropbox menu and could be hidden. Now the rec...

prmftw
Casual Listener
Plan Premium Country Germany Device iPhone 6S Operating System iOS 12.1.4 My Question or Issue Is there any way to disable the suggested songs in a playlist? In earlier versi...
2019-03-29 3:42:40 PM
2021-09-14 3:47:01 PM
Xenia
Moderator
12611 Views
12 replies
34 likes
Recommendations

12611 Views
12 replies
34 likes

Superuser Contribution Spotify Opening Safari

PlanPremiumCountry DeviceiPhone XsOperating SystemiOS 14 My Question or IssueRecently when I have been playing music the app keeps opening a page on safari. Safari prompts "Open this page in Spotify?" When I tap "open", Spotify opens and then sends m...

vickycerrillos
Casual Listener
Plan Premium Country Device iPhone Xs Operating System iOS 14 My Question or Issue Recently when I have been playing music the app keeps opening a page on safari. Safa...
2021-09-04 2:26:47 AM
2021-09-13 11:11:13 PM
MafeG
Spotify Legend
3259 Views
3 replies
0 likes

3259 Views
3 replies
0 likes

Superuser Contribution Recently Played playlists in Library incorrect order

PlanPremiumCountryUSDevice(iPhone 12 mini)Operating System(iOS 14.4) My Question or IssueContext: I like to see which playlists I haven’t played in a while.issue: when I sort my playlists in the library by Recently Played, I like to scroll to the end...

Bsh
Music Fan
Plan Premium Country US Device (iPhone 12 mini) Operating System (iOS 14.4) My Question or Issue Context: I like to see which playlists I haven’t played in a while. issue: w...
2021-07-08 1:49:58 PM
2021-09-13 4:43:26 PM
Elena
Moderator
783 Views
9 replies
0 likes

783 Views
9 replies
0 likes

Superuser Contribution Remove last played song before closing

Is there a way to open Spotify and NOT have the last played song be on the queue? When I close the app on my iphone12, and don’t open again for at least a week, the song/playlist I last listened to is still there. Is there a way to delete the song be...

leafeknight7
Casual Listener
Is there a way to open Spotify and NOT have the last played song be on the queue? When I close the app on my iphone12, and don’t open again for at least a week, the song/playlist I last listened to i...
2021-09-11 8:29:18 AM
2021-09-13 3:10:09 PM
Mario
Spotify Legend
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Superuser Contribution Hiding a Song in Playlist?

PlanPremium family planCountryUSDeviceiPhone 7 PlusOperating SystemiOS 14.7.1 Hey y’all! I’m trying to figure out if there’s a way to hide a song from just one playlist. I already tried hiding the song itself within the album/single it’s listed under...

Ashley_L
Casual Listener
Plan Premium family plan Country US Device iPhone 7 Plus Operating System iOS 14.7.1 Hey y’all! I’m trying to figure out if there’s a way to hide a song from just one p...
2021-09-11 10:52:31 AM
2021-09-13 2:46:01 PM
Mario
Spotify Legend
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Superuser Contribution Random No Sound Issues with Amazon Echo Dot

I am playing music on my Amazon Echo Dot from my iPhone running IOS 14.x Issue:Randomly the music stops streaming though the scrub indicator shows the music actually playing How to ReproduceStream from Spotify to ECHODuring play (when a song is playi...

afunnynut
Regular
I am playing music on my Amazon Echo Dot from my iPhone running IOS 14.x Issue: Randomly the music stops streaming though the scrub indicator shows the music actually playing How t...
2021-09-06 6:35:45 AM
2021-09-13 1:46:42 PM
Ver
Spotify Legend
2065 Views
9 replies
0 likes

2065 Views
9 replies
0 likes

Solved!!Superuser Contribution [Mobile][Playlists] Filter Playlist By Date Added

Similar to the Desktop client, you have the ability to filter songs by the Dated Added. On mobile, it seems the playlist begins with oldest song added. Could we change or add the option to begin the playlist with newest songs added rather than scroll...

j0shbl0ck
Casual Listener
Similar to the Desktop client, you have the ability to filter songs by the Dated Added. On mobile, it seems the playlist begins with oldest song added. Could we change or add the option to begin the ...
2021-09-09 6:47:37 PM
2021-09-13 9:13:15 AM
Ver
Spotify Legend
1443 Views
3 replies
0 likes
Mobile
Playlists

1443 Views
3 replies
0 likes

No Podcasts showing up

PlanPremiumCountrySaudi ArabiaDeviceiphone 8, and pc.Operating Systemios 14. My Question or Issuethere is no podcasts appearing in the spotify app, or the spotify website.

jelllo___0
Casual Listener
Plan Premium Country Saudi Arabia Device iphone 8, and pc. Operating System ios 14. My Question or Issue there is no podcasts appearing in the spotify app, or the spotify website.
2020-08-10 3:29:13 PM
2021-09-11 6:20:05 PM
SaadTaifun
Newbie
5565 Views
11 replies
1 likes
Podcasts

5565 Views
11 replies
1 likes

Playback issues on search page

To whom it may concern, Now I do not know if I am the only one experiencing this or if others have as well but this is what I’ve been dealing with for the past month or two. So I go to search for a song and the exact song I’m looking for pops up but ...

zf-_xrgl7uubf
Regular
To whom it may concern, Now I do not know if I am the only one experiencing this or if others have as well but this is what I’ve been dealing with for the past month or two. So I go to searc...
2021-08-31 8:52:21 PM
2021-09-11 6:06:56 PM
Loxer
Community Legend
400 Views
1 replies
0 likes
App & Features

400 Views
1 replies
0 likes

App crashing instantly

every couple of months there’s a bug that will cause my app to crash after playing music for like 20 seconds and restarting, closing redos loading everything doesn’t help and then there’s a bug update fixes it a little bit goes backs to crashing then...

evamandell1234
Regular
every couple of months there’s a bug that will cause my app to crash after playing music for like 20 seconds and restarting, closing redos loading everything doesn’t help and then there’s a bug updat...
2021-09-10 2:53:25 AM
2021-09-11 4:09:03 PM
Loxer
Community Legend
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

App

I can’t scroll play or do anything once I access the app on my iPhone is it just stay still and I’m not able to scroll down or play anything or click out some thing like I want I even tried uninstalling and installing the app twice logging out and lo...

Dmelen20
Newbie
I can’t scroll play or do anything once I access the app on my iPhone is it just stay still and I’m not able to scroll down or play anything or click out some thing like I want I even tried uninstall...
2021-08-18 7:53:03 AM
2021-09-11 3:13:12 PM
Loxer
Community Legend
438 Views
1 replies
0 likes
App & Features

438 Views
1 replies
0 likes

Spotify not working on iPhone 6s Plus

I don’t know how it happened but Spotify has stopped responding. I cannot navigate anywhere, pressing any icon is of no use. The screen just remains halted.

SAcz
Casual Listener
I don’t know how it happened but Spotify has stopped responding. I cannot navigate anywhere, pressing any icon is of no use. The screen just remains halted.
2021-08-16 7:44:35 AM
2021-09-11 3:07:19 PM
Loxer
Community Legend
517 Views
1 replies
0 likes

517 Views
1 replies
0 likes

Superuser Contribution Spotify on iPhone 5

PlanPremiumCountrySwitzerlandOperating SystemiOS 10.3.4My Question or IssueWe were using an old iPod touch (Model A1421, October 2012) to play music in our restaurant. Now that this device is totally broken, we had to change to an iPhone 5 (Model A14...

wirzhaus
Newbie
Plan Premium Country Switzerland Operating System iOS 10.3.4 My Question or Issue We were using an old iPod touch (Model A1421, October 2012) to play music in our restaurant. Now that this dev...
2021-08-16 11:56:36 AM
2021-09-11 3:06:04 PM
Loxer
Community Legend
536 Views
2 replies
0 likes

536 Views
2 replies
0 likes

Superuser Contribution App crashing after few seconds of playing

When I connect with Bluetooth to my car the app completely closes itself out after playing a song for about 50 seconds. This happens every day at the same time. I’m not sure if it has to do with the area I’m in (poor cell reception), but the playlist...

kealia
Visitor
When I connect with Bluetooth to my car the app completely closes itself out after playing a song for about 50 seconds. This happens every day at the same time. I’m not sure if it has to do with the ...
2021-09-09 8:54:16 PM
2021-09-11 2:54:33 PM
Alex
Spotify Legend
324 Views
1 replies
0 likes

324 Views
1 replies
0 likes

[iOS] Storylines not functioning correctly

Currently, they’ll only show the first image of a storyline and won’t go any further. I hope this will be fixed in a future update, it ruins a very useful section.Video proof: https://youtu.be/G8zkFuSoZ-U

TapLover
Casual Listener
Currently, they’ll only show the first image of a storyline and won’t go any further. I hope this will be fixed in a future update, it ruins a very useful section. Video proof: https://youtu.be/G8zk...
2021-09-06 12:55:31 AM
2021-09-11 2:44:43 PM
Loxer
Community Legend
682 Views
1 replies
0 likes
App & Features

682 Views
1 replies
0 likes

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