Announcements

Local files cant play on my iphone

Local files cant play on my iphone

Angusbeef09

Plan

Premium

Country

Singapore

Device

iphone 13 pro max

Operating System

ios 15.1.1

 

My Question or Issue

Ive imported my local files onto my laptop, added them to a playlist and am able to listen to the songs on my laptop. However, when i use my iphone to try and listen to the same playlist, it just skips through all the songs. Ive synced both devices and downloaded the playlist on both devices. Ive checked many forum posts and tried multiple solutions but none has worked.

Reply
1 Reply

Yordan

Hey @Angusbeef09,

 

Welcome to the Community and thanks for reaching out to us!

 

Could you let us know the version of the Spotify app on your phone? You can check it in the app, under Settings > About.

 

Make sure also that Local audio files is turned on. You can do that by going to Settings  > Local Files and switching on Local audio files.

 

If you're still unable to play your local files, try clearing the app's cache:

  1. Open the Spotify app and tap Home > Settings.
  2. Tap Storage > Clear Cache.

Keep us posted on this.

 

Cheers!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Env: prod