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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 44645 Views
  • 15 replies
  • 36 likes
  • 44645 Views
  • 15 replies
  • 36 likes

Lyrics on Mobile

PlanPremiumLocationHong Kong DeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueI thought lyrics is available in Hong Kong since mid last year but I cannot use the lyrics function on my app. Interesting that when I am using the web version u...

  • Newbie
  • Plan Premium Location Hong Kong   Device iPhone 11 Operating System iOS 14.4   My Question or Issue I thought lyrics is available in Hong Kong since mid last year but I cannot us...
  • Billy-J
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Newly added songs in a playlist don’t play in a group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.4 My Question or IssueA slightly obscure one… The scenario: I have a playlist which I’ve made public, and a friend of mine has followedI enter a group session with that same friend,...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.4   My Question or Issue A slightly obscure one… The scenario:   I have a playlist which I’ve made public...
  • CarlosE
  • Moderator
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

My Spotify Stops Playing Everytime I Get a Snapchat Notification

This Just Started Happening this Morning But Everytime My Phone Receives A SnapChat Notification But Music Stops Playing I Am Running iOS 11 On A iPhone 7 Plus And The SnapChat Is Up To Date I Am Also A Premium Customer My First Thought was That Some...

  • Newbie
  • This Just Started Happening this Morning But Everytime My Phone Receives A SnapChat Notification But Music Stops Playing I Am Running iOS 11 On A iPhone 7 Plus And The SnapChat Is Up To Date I Am Als...
  • daljordk9
  • Casual Listener
  • 249602 Views
  • 125 replies
  • 28 likes
  • iphone
    iPhone 7 Plus
    Spotify
  • 249602 Views
  • 125 replies
  • 28 likes

Superuser Contribution Errors reporting bugs

I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted. There’s almost always an “invalid HTML”error message (even though I haven’t used any HTML, I’ve only entered...

  • Visitor
  • I’ve been reporting bugs for over 12 months, and EVERY TIME I attempt to do so, it makes multiple attempts before the submission is accepted.   There’s almost always an “invalid HTML” error m...
  • user-removed
  • Not applicable
  • 669 Views
  • 7 replies
  • 0 likes
  • 669 Views
  • 7 replies
  • 0 likes

Superuser Contribution Unable to access drop down menu from search page when offline

Plan: PremiumCountryUSADeviceiPhone XROperating SystemiOS 14.4My Question or IssueI have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I have no problems, but for some reason when I am in offline mode and ...

  • Newbie
  • Plan: Premium Country USA Device iPhone XR Operating System iOS 14.4 My Question or Issue I have a premium account and have a few playlists downloaded. When I am connected to WiFi or data I...
  • Ver
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Are Not Saving To Artist Profile

Plan- PREMIUMCountry - CANADA DeviceiPhone 11, Macbook ProOperating SystemiOS and Mac I am having lots of issues saving my playlists to my Spotify artist account. I previously had no issues but then two days ago a lot of my artist playlists disappear...

  • Gig Goer
  • Plan- PREMIUM Country - CANADA   Device iPhone 11, Macbook Pro Operating System iOS and Mac    I am having lots of issues saving my playlists to my Spotify artist account....
  • Alex
  • Spotify Legend
  • 350 Views
  • 2 replies
  • 3 likes
  • 350 Views
  • 2 replies
  • 3 likes

Solved!! I want to shuffle all playlists on my iPhone , like I can do on the desktop app.

PlanPremiumCountryUSADeviceiPhone 12Operating SystemLatest iOS My Question or Issue I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all of my playlists together. Why can I not seem to do the same on the iPhone app? Thi...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 Operating System Latest iOS   My Question or Issue   I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all...
  • OneByBoo
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Tracks in album hidden

PlanPremiumCountryThailandDeviceiPhone 11Operating SystemiOS 14.6 My Question or IssueThe album was NOT removed for licensing reason, but the track listing was hidden/invisible, and can only play via shuffle green button.

  • Regular
  • Plan Premium Country Thailand Device iPhone 11 Operating System iOS 14.6   My Question or Issue The album was NOT removed for licensing reason, but the track listing was hidden/invisib...
  • pnr8555
  • Regular
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bugs IOS

PlanPremiumCountry Netherlands Device(iPhone 8 )Operating System(iOS 14.4) My Question or IssueMultiple different bugs in the app.1. Not able to play NOT-downloaded songs with strong wifi (you just tap the song and nothing happens)note: some NOT-down...

  • Newbie
  •   Plan Premium Country  Netherlands   Device (iPhone 8 ) Operating System (iOS 14.4)   My Question or Issue Multiple different bugs in the app. 1. Not able to play NO...
  • Jeremy
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with liked playlist

using iphone xs max. I have gone through and setup a liked playlist and when i get on my app the playlist isnt updated as it is on the computer. Any help or suggestions?

  • Casual Listener
  • using iphone xs max. I have gone through and setup a liked playlist and when i get on my app the playlist isnt updated as it is on the computer. Any help or suggestions?
  • Jeremy
  • Spotify Legend
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

Superuser Contribution No lyrics for a Hong Kong user

I'm a Hong Kong Premium user, but there's no lyrics for my iOS devices. However, the Spotify on my Macbook can look up the lyrics which makes me confused. Also, the users in my family all have lyrics, why????? Why can't I enjoy the lyrics on my iPhon...

  • Newbie
  • I'm a Hong Kong Premium user, but there's no lyrics for my iOS devices. However, the Spotify on my Macbook can look up the lyrics which makes me confused. Also, the users in my family all have lyrics...
  • theretherethere
  • Newbie
  • 863 Views
  • 2 replies
  • 1 likes
  • 863 Views
  • 2 replies
  • 1 likes

Superuser Contribution The UI update is hurting our feelings - this is why

I'm using spotify for over 5 years now. I was loyal all the time, except that one time when I tried to switch to Apple Music for better phone integration - but your interface was better. Now - If this UI stays as it is - I will finally make the switc...

baduiux.png
  • Music Fan
  •   I'm using spotify for over 5 years now. I was loyal all the time, except that one time when I tried to switch to Apple Music for better phone integration - but your interface was better. Now ...
  • eglinski
  • Music Fan
  • 3407 Views
  • 10 replies
  • 23 likes
  • 3407 Views
  • 10 replies
  • 23 likes

Superuser Contribution Can’t play “Liked songs” via group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueWhen connected to a group session (where I’m using my device to control/play songs on a different device), playing playlists works fine, but when I try play my...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue When connected to a group session (where I’m using my device to control/play songs ...
  • user-removed
  • Not applicable
  • 476 Views
  • 2 replies
  • 0 likes
  • 476 Views
  • 2 replies
  • 0 likes

Superuser Contribution Made for you disappeared

PlanPremiumCountryUSADeviceiphone xOperating Systemios12.2 My Question or Issue About two weeks ago my Made For You deleted from the home page. It is now under the Library tab. Can't seems to get it back. Had Premium for years. Deleted and re-added a...

  • Casual Listener
  • Plan Premium Country USA Device iphone x Operating System ios12.2   My Question or Issue   About two weeks ago my Made For You deleted from the home page. It is now under the Lib...
  • Alex
  • Spotify Legend
  • 5434 Views
  • 18 replies
  • 0 likes
  • 5434 Views
  • 18 replies
  • 0 likes

Superuser Contribution local files on iPhone

So i want to play songs that are on my laptop(itunes, local files on spotify) on my phone(through spotify). Following intructions given to me from my iphone, i put the songs on a playlist and marked it for a so callled "offline sync" but on my phone,...

  • Newbie
  • So i want to play songs that are on my laptop(itunes, local files on spotify) on my phone(through spotify). Following intructions given to me from my iphone, i put the songs on a playlist and marked ...
  • Ivan
  • Spotify Legend
  • 923 Views
  • 5 replies
  • 0 likes
  • 923 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can’t filter by downloaded songs in “Liked songs”

PlanPremiumCountryArgentinaDeviceiPhone 7Operating SystemiOS 14.4Hi all! Several years ago there was a filter available in the liked songs section that enabled me to filter by downloaded songs in both online and offline mode, avoiding a long list of ...

  • Regular
  • Plan Premium Country Argentina Device iPhone 7 Operating System iOS 14.4 Hi all!   Several years ago there was a filter available in the liked songs section that enabled me to filter...
  • Novy
  • Moderator
  • 792 Views
  • 3 replies
  • 0 likes
  • 792 Views
  • 3 replies
  • 0 likes

[iOS][Your Library] Why does Spotify keep crashing/closing?

Whenever I open Spotify and play a song, Spotify crashes at least 30 seconds into the song. It’s annoying because I try to listen to music but it keeps closing. Can anyone help me?

  • Visitor
  • Whenever I open Spotify and play a song, Spotify crashes at least 30 seconds into the song. It’s annoying because I try to listen to music but it keeps closing. Can anyone help me?
  • Billy-J
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • iOS
    Your Library
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t close “Invite friends to group session” screen

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueWhen you click “Invite friends” on the group session screen, the “x” is pushed way up to the top of the screen behind the iPhone clock/time, and so you can’t c...

CFB8D5FD-6164-4915-9097-9E66C97FB66D.png
  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue When you click “Invite friends” on the group session screen, the “x” is pushed way ...
  • Alex
  • Spotify Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song Request

Hey y’all, At some point can you please add Place Pigalle by Elliott Smith? Spotify’s done an amazing job adding his obscure content but it’s a beautiful song and more people deserve to hear it. -TristanPremiumUSA

  • Casual Listener
  • Hey y’all,  At some point can you please add Place Pigalle by Elliott Smith? Spotify’s done an amazing job adding his obscure content but it’s a beautiful song and more people deserve to hear i...
  • Alex
  • Spotify Legend
  • 352 Views
  • 1 replies
  • 1 likes
  • 352 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Crashing Iphone 11

PlanFreeCountryUSADevice(iPhone 11)Operating System(iOS 14.4) My Question or IssueSpotify keeps crashing on my after roughly 45 minutes. I have wiped the cache and completed a re-install but it is continuing to happen.

  • Casual Listener
  • Plan Free Country USA Device (iPhone 11) Operating System (iOS 14.4)   My Question or Issue Spotify keeps crashing on my after roughly 45 minutes. I have wiped the cache and completed ...
  • Alex
  • Spotify Legend
  • 395 Views
  • 4 replies
  • 0 likes
  • 395 Views
  • 4 replies
  • 0 likes