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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7746 Views
  • 9 replies
  • 21 likes
  • 7746 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17284 Views
  • 1 replies
  • 2 likes
  • 17284 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 92043 Views
  • 125 replies
  • 34 likes
  • 92043 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 22004 Views
  • 8 replies
  • 0 likes
  • 22004 Views
  • 8 replies
  • 0 likes

Superuser Contribution Liked Songs Library long loading time

PlanPremiumCountryUSDeviceiPhone 6S PlusOperating SystemiOS 13.4.1 My Question or IssueAfter first launching the app, the Liked Songs library takes what seems to be an excessive amount of time to load. My library contains ~1,800 songs, and it’s seeme...

  • Casual Listener
  • Plan Premium Country US Device iPhone 6S Plus Operating System iOS 13.4.1   My Question or Issue After first launching the app, the Liked Songs library takes what seems to be an excess...
  • Mihail
  • Spotify Legend
  • 1236 Views
  • 3 replies
  • 1 likes
  • 1236 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify lyrics unavailable on app

PlanPremiumCountryMalaysiaDeviceiPhone 7 PlusSoftwareiOS 13.7 My Question or IssueI have been waiting for an update but I still have not gotten the Spotify lyrics feature on my Spotify app. My family members within the same premium plan have received...

  • Visitor
  • Plan Premium Country Malaysia Device iPhone 7 Plus Software iOS 13.7     My Question or Issue I have been waiting for an update but I still have not gotten the Spotify lyrics fea...
  • Mihail
  • Spotify Legend
  • 1966 Views
  • 6 replies
  • 1 likes
  • App problem
    lyrics
    Spotify
    unavailable
    unavailable lyrics
    Update
    UPDATE MALFUNCTION
  • 1966 Views
  • 6 replies
  • 1 likes

Solved!! Trouble accessing the iOS14 widget

Hi! I keep seeing articles about there finally being a Spotify iOS 14 widget!! That's super exciting!!However, I can't access this widget. My spotify app hasn't updated since October 10th, and there are no new updates available. I'm using iOS14 on an...

  • Casual Listener
  • Hi! I keep seeing articles about there finally being a Spotify iOS 14 widget!! That's super exciting!! However, I can't access this widget. My spotify app hasn't updated since October 10th, and ther...
  • Billy-J
  • Spotify Star
  • 10411 Views
  • 3 replies
  • 0 likes
  • 10411 Views
  • 3 replies
  • 0 likes

All of my album downloads have been removed

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.0.1 My Question or Issue Today, when I first opened the app on my phone, everything was working fine and I had all my albums downloaded like always, but a few hours later, when I opened th...

  • Visitor
  • Plan Premium Country Brazil Device iPhone 11 Operating System iOS 14.0.1   My Question or Issue   Today, when I first opened the app on my phone, everything was working fine and ...
  • 414 Views
  • 0 replies
  • 1 likes
  • 414 Views
  • 0 replies
  • 1 likes

Superuser Contribution Daily Drive-NPR not Updating@ correct time

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.4 My Question or IssueI am really enjoying the Daily Drive playlist. My issue is that the NPR news brief at the start of the playlist is not updating at 7:00am ET. I leave the h...

  • Newbie
  • Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.4   My Question or Issue I am really enjoying the Daily Drive playlist. My issue is that the NPR news br...
  • Xenia
  • Moderator
  • 1192 Views
  • 3 replies
  • 5 likes
  • 1192 Views
  • 3 replies
  • 5 likes

Superuser Contribution RESOLVED: Display of track titles and cover art on BMW F10 (2014)

RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015) == Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing through Bluetooth or the USB interface in the center console. Symptom: Musi...

  • Regular
  • RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015)   ==   Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing th...
  • Mihail
  • Spotify Legend
  • 64348 Views
  • 22 replies
  • 4 likes
  • 64348 Views
  • 22 replies
  • 4 likes

Superuser Contribution deleting song from playlist

Why is it so hard to delete a song from a playlist? I'm on a windows 10 pc, listening on the web. My playlist is thousands of songs. The three dot menu next to the song does not have a 'remove song from playlist' option. So i try to scroll down the t...

  • Regular
  • Why is it so hard to delete a song from a playlist?  I'm on a windows 10 pc, listening on the web.  My playlist is thousands of songs.  The three dot menu next to the song does not hav...
  • Mihail
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Position is not accurate when resuming a podcast episode

PlanPremiumCountryCanadaDeviceiPhone 11 ProOperating SystemiOS 13.7 My Question or IssueFor some reason, the iPhone app is not reliable in resuming podcast episodes at the exact position I paused listening. It's usually several minutes behind at leas...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 11 Pro Operating System iOS 13.7   My Question or Issue For some reason, the iPhone app is not reliable in resuming podcast episodes at the ex...
  • Alex
  • Spotify Legend
  • 404 Views
  • 1 replies
  • 1 likes
  • 404 Views
  • 1 replies
  • 1 likes

Spotify nightmare

Alexa and Spotify is a nightmare, despite repeated messages sayings problems are fixed. THEY ARE NOT.Sometimes it says Spotify is playing when it’s clearly not.Shuffle never works until the playlist is playing and you THEN ask for it.Sometimes it won...

  • Newbie
  •  Alexa and Spotify is a nightmare, despite repeated messages sayings problems are fixed. THEY ARE NOT. Sometimes it says Spotify is playing when it’s clearly not. Shuffle never works until the...
  • 367 Views
  • 0 replies
  • 1 likes
  • 367 Views
  • 0 replies
  • 1 likes

Superuser Contribution Local Files not appearing on mobile

What I have:Windows 10 desktop, Iphone 6s, Premium (family) Spotify accountWhat I have done so far:-Ensured I have updated software and firmware on both devices.-Pointed the desktop app to a folder of mp3 files and put them into a playlist. I am able...

  • Visitor
  • ...nsured my Spotify desktop app has access through my firewall (both instances with public and private networks) and I have also attempted this with my desktop firewalls turned off. I am able to "play on t...
  • Mihail
  • Spotify Legend
  • 938 Views
  • 2 replies
  • 1 likes
  • local files
    Mobile
    Offline download
  • 938 Views
  • 2 replies
  • 1 likes

Superuser Contribution Search results are unclickable, I can't play them

Plan: PremiumCountry: Finland Device: MacBook Pro 2019 & iPad 2019 operating system: recent enough Issue:Search results (songs, albums) are UNCLICKABLE. I try to play them, nothing happens. I right-click the song and try to put in in the queue - the ...

  • Visitor
  • Plan: Premium Country: Finland   Device: MacBook Pro 2019 & iPad 2019  operating system: recent enough   Issue: Search results (songs, albums) are UNCLICKABLE. I try to play...
  • Ivan
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Stops playing after a few seconds

Plan: PremiumCountry: Germany Device: iPhone X Operating System(iOS 14.0.1) The music stops playing after just a few seconds (varies between 5sec-1min) of playtime. This happens while the app is open, while using social media (or any other app) and a...

  • Visitor
  •   Plan: Premium Country: Germany   Device: iPhone X   Operating System (iOS 14.0.1)   The music stops playing after just a few seconds (varies between 5sec-1min) of ...
  • Ivan
  • Spotify Legend
  • 10559 Views
  • 1 replies
  • 0 likes
  • 10559 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files disappearing and not downloading correctly

PlanPremiumCountryBrazilDeviceiPhone 7 PlusOperating SystemiOS 13.7 My Question or Issuehi,I've been using Local Files for a while now and never had any problems when I downloaded some songs into my playlists. However, I was going to do the exact sam...

  • Casual Listener
  • Plan Premium Country Brazil Device iPhone 7 Plus Operating System iOS 13.7   My Question or Issue hi, I've been using Local Files for a while now and never had any problems when I d...
  • Elena
  • Moderator
  • 501 Views
  • 3 replies
  • 1 likes
  • 501 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music pausing at the beginning of a song.

PlanFamily premiumCountryUSADeviceiPhone SE space gray 32GB apple refurbishedOperating SystemiOS 13.5.1 Spotify is up to date (8.5.60) Ever since the 8.5.60 update I’ve been having a problem where exactly 1, 2, or 10 seconds into a song the song will...

  • Regular
  • Plan Family premium Country USA Device iPhone SE space gray 32GB apple refurbished Operating System iOS 13.5.1   Spotify is up to date (8.5.60)    Ever since the 8.5.60 upda...
  • JohnnyERussell
  • Regular
  • 2072 Views
  • 4 replies
  • 1 likes
  • 2072 Views
  • 4 replies
  • 1 likes

Shortcuts on iOS 14

PlanPremiumCountryUSADevice(iPhone 8, iPad Air 3, Macbook Pro late 2016)Operating System(iOS 14, ipadOS 14, macOS Catalina .) My Question or IssueHi, I just updated the software on my iPhone to iOS 14 and I wanted to see if there are any plans to add...

  • Newbie
  • Plan Premium Country USA Device (iPhone 8, iPad Air 3, Macbook Pro late 2016) Operating System (iOS 14, ipadOS 14, macOS Catalina .)   My Question or Issue Hi, I just updated the softw...
  • Hubo
  • Community Legend
  • 14384 Views
  • 3 replies
  • 18 likes
  • Discussion
  • 14384 Views
  • 3 replies
  • 18 likes

Superuser Contribution How to shuffle your playlists?

i have a trouble with my spoty playlists. Can’t find the shuffle button nowhere. Here for example screenshots where I can play shuffle and where it seems to be impossible. What should I do to play music randomly?

  • Visitor
  • i have a trouble with my spoty playlists. Can’t find the shuffle button nowhere. Here for example screenshots where I can play shuffle and where it seems to be impossible. What should I do to play mu...
  • Elena
  • Moderator
  • 370 Views
  • 2 replies
  • 2 likes
  • 370 Views
  • 2 replies
  • 2 likes

Superuser Contribution Bluesound Pulse 2i cannot connect to Spotify

PlanPremiumCountryCzech republicDeviceiPhone 5sOperating System(iOS 12.4.8, Windows 10 64-bit My Question or IssueHi,I cannot connect Bluesound Pulse 2i via Spotify app using either iPhone 5s with iOS 12.4.8 or PC running Windows 10 64 bit. All other...

  • Newbie
  • Plan Premium Country Czech republic Device iPhone 5s Operating System (iOS 12.4.8, Windows 10 64-bit   My Question or Issue Hi, I cannot connect Bluesound Pulse 2i via Spotify app usi...
  • Elena
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Album artwork

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone XR, Macbook Air)Operating System(iOS 14, etc.) My Question or IssueSome songs have video clips...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone XR, Macbook Air) Operati...
  • Billy-J
  • Spotify Star
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

iOS 9 Spotify App

PlanPremiumCountryGermanyDeviceiPhone 4sOperating SystemiOS 9.3.6 My Question or IssueWhere can I find a compatible app for my old iPhone 4s with iOS 9.3.6?

  • Newbie
  • Plan Premium Country Germany Device iPhone 4s Operating System iOS 9.3.6   My Question or Issue Where can I find a compatible app for my old iPhone 4s with iOS 9.3.6?  
  • Billy-J
  • Spotify Star
  • 9888 Views
  • 1 replies
  • 0 likes
  • 9888 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist redirects to playlist radio after ads

PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSorry to bother you but I couldn't find anything online talking about this. I was listening to one of my playlists (which is about 32 hours long) and when the ads co...

  • Casual Listener
  • Plan Free Country United States Device iPhone 6 Operating System iOS 12   My Question or Issue Sorry to bother you but I couldn't find anything online talking about this. I was listeni...
  • Elena
  • Moderator
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes