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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408535 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279818 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178944 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryRussiaDeviceiPhone 7 plusOperating System14.7.1IssueTrack plays until 1:15, then it breaks and no sound goes on, but time decreases and play button is active.Broken track
Plan Premium Country Russia Device iPhone 7 plus Operating System 14.7.1 Issue Track plays until 1:15, then it breaks and no sound goes on, but time decreases and play button is active. Bro...
Community Legend
410 Views
1 replies
0 likes
When I’m listening to Spotify on my iPhone, certain songs will stop after 5 seconds or just flat out not play at all. It’s always songs that I have downloaded.
When I’m listening to Spotify on my iPhone, certain songs will stop after 5 seconds or just flat out not play at all. It’s always songs that I have downloaded.
Spotify Star
476 Views
1 replies
2 likes
Plan: PremiumCountry: United States Device: Apple TV HD 4th generationOperating SystemtvOS 14.3 My Question or Issue:Multiple audio output stopped working on tvOS 14 of the Apple TV. This issue was originally posted here and declared fixed by Spotify...
Plan: Premium Country: United States Device: Apple TV HD 4th generation Operating System tvOS 14.3 My Question or Issue: Multiple audio output stopped working on tvOS 14...
Music Fan
704 Views
2 replies
0 likes
I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening consistently for a couple of days now. I am using ...
I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening...
Spotify Legend
423 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone XSOperating SystemiOS 14 My Question or IssueMy LG TV won't sign in using Spotify Connect on my iPhone. The app opens on the TV, but doesnt progress any further, stuck at login screen using iOS. The Spotify connec...
Plan Premium Country Poland Device iPhone XS Operating System iOS 14 My Question or Issue My LG TV won't sign in using Spotify Connect on my iPhone. The app opens on the TV, but does...
Spotify Legend
423 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating SystemLatest iOS as of date of this post My Question or Issue Does the Spotify app on the iPhone have to be open while songs download to the Apple Watch? The process seems to take ...
Plan Premium Country USA Device iPhone 12 Pro, Apple Watch 6 LTE Operating System Latest iOS as of date of this post My Question or Issue Does the Spotify app on the ...
Moderator
886 Views
1 replies
0 likes
PlanPremiumCountry: USA DeviceIphone 8, Mac Pro (desktop computer)Operating SystemMac OS Sierra My Question or IssueSpotify on my computer has playlists entirely made up of songs from my local files. These playlists used to play fine on my iPhone. Su...
Plan Premium Country: USA Device Iphone 8, Mac Pro (desktop computer) Operating System Mac OS Sierra My Question or Issue Spotify on my computer has playlists entirely made up...
Visitor
9708 Views
5 replies
2 likes
Hi!I am updated to the most recent app on my iPhone 8. I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be fixed in the next release. Generally the screen is off at the time...
Hi! I am updated to the most recent app on my iPhone 8. I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be f...
Moderator
1829 Views
5 replies
0 likes
Plan: PremiumCountry: US Device: Apple WatchOperating System: 7.6.1 My Question or Issue:I added a playlist to Apple Watch, and then I must have removed that playlist from my iPhone before removing it from my Watch because now I cannot remove it from...
Plan: Premium Country: US Device: Apple Watch Operating System: 7.6.1 My Question or Issue: I added a playlist to Apple Watch, and then I must have removed that playlist fro...
Music Fan
4680 Views
1 replies
0 likes
Plan: PremiumCountry: Nigeria Device: Samsung S21Operating System: Android 11 My Question or Issue: The option to display lyrics is not on my Spotify at all both via browser or Spotify app
Plan: Premium Country: Nigeria Device: Samsung S21 Operating System: Android 11 My Question or Issue: The option to display lyrics is not on my Spotify at all both...
Spotify Legend
1733 Views
5 replies
2 likes
We are increasingly having issues where 'something went wrong', and Spotify doesn't work (on recent model iPhones and MacBooks that we keep updated), and now this is the third time I have had Spotify become useless on a device for a prolonged period ...
We are increasingly having issues where 'something went wrong', and Spotify doesn't work (on recent model iPhones and MacBooks that we keep updated), and now this is the third time I have had Spotify...
Spotify Legend
587 Views
1 replies
0 likes
Hi so I am trying to make a shortcut with ios 12 and I was looking into uri's and i have a question that i havent been able to find the answer to anywhere on the web. Is there a URI or a deep link to your "favorite songs"? I'd call it your music libr...
Hi so I am trying to make a shortcut with ios 12 and I was looking into uri's and i have a question that i havent been able to find the answer to anywhere on the web. Is there a URI ...
Visitor
6487 Views
3 replies
0 likes
PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueHi, i noticed a few months ago there is a wrong translation of spotify app in italian.The correct translation of text in the screenshot is: “Radio sulla ba...
Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 My Question or Issue Hi, i noticed a few months ago there is a wrong translation of spotify app in i...
Spotify Legend
595 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceiPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted a playlist out of resentment and it's been more than 90 days. Is there a backend employee who can work some magic to recover it? I...
Plan Premium Country USA Device iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I deleted a playlist out of resentment and it'...
Spotify Star
638 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating System Android My Question or IssueThis is my second post on this issue.My previous was beginning of last year. Spotify has removed the Radio algorithms from their platform it seems. There is no w...
Plan Premium Country US Device Samsung Galaxy S10 Operating System Android My Question or Issue This is my second post on this issue. My previous was beginning o...
Casual Listener
4928 Views
8 replies
9 likes
PlanPremiumCountryUSADeviceiPhone 8+Operating SystemiOS 14.4.2 My Question or Issuei love the Daily Mixes and i use all 6 often. but lately, they have been disappearing. sometimes i can only see 2 or 3 of them on the Home screen of the Spotify app. s...
Plan Premium Country USA Device iPhone 8+ Operating System iOS 14.4.2 My Question or Issue i love the Daily Mixes and i use all 6 often. but lately, they have been disappearing...
Spotify Legend
1068 Views
3 replies
0 likes
My Spotify app has stopped playing songs from my playlists in the order I arranged them. Switching the automix option off in settings does not help.Support tells me to reinstall the app, but admits I would lose my music libraries, which I would have ...
My Spotify app has stopped playing songs from my playlists in the order I arranged them. Switching the automix option off in settings does not help. Support tells me to reinstall the app, but admits...
Moderator
483 Views
1 replies
0 likes
when i open spotify and hit play music, almost everytime, at least twice a song, the app closes/crashes, and the song that was playing starts from the beggining.
when i open spotify and hit play music, almost everytime, at least twice a song, the app closes/crashes, and the song that was playing starts from the beggining.
364 Views
0 replies
1 likes
PlanPremiumCountryAustralia DeviceiPad Pro 12.9 (2nd generation)Operating SystemiPadOS 14.7.1 My Question or IssueI would like to subscribe to a number of podcasts that have recently moved host to Parcast. But I do not want to listen to them using th...
Plan Premium Country Australia Device iPad Pro 12.9 (2nd generation) Operating System iPadOS 14.7.1 My Question or Issue I would like to subscribe to a number of podcasts tha...
Regular
761 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceWatch series 6Operating Systemwatchos 7 My Question or IssueWhen listening to music through a device being controlled by spotify connect, my apple watch can pause, play, skip and select a different album. But when i turn th...
Plan Premium Country USA Device Watch series 6 Operating System watchos 7 My Question or Issue When listening to music through a device being controlled by spotify connect, my apple ...
Music Fan
2445 Views
2 replies
0 likes
