Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

231985 Views

27 replies

5 likes

  • 231985 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113422 Views

116 replies

13 likes

Other
  • 113422 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2213 Views

0 replies

0 likes

iOS
  • 2213 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303662 Views

61 replies

16 likes

  • 303662 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129461 Views

19 replies

38 likes

  • 129461 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Shuffle always shows same 8-10 songs in different order

PlanPremiumUnited States DeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI have read lots of other posts related to this issue, but no available solutions seem to work. I am not using Spotify Connect (ie I am playing music locally on my...

Casual Listener

Plan Premium United States   Device iPhone 11 Operating System iOS 14.7.1   My Question or Issue I have read lots of other posts related to this issue, but no available solutions ...

Elena

Moderator

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't sync local files from computer to iphone x

PlanPremiumCountry USA DeviceiPhone XOperating System14.7.1 My Question or IssueI'm trying to sync local files from my laptop to my iphone X right now. I managed to get the local files to download to my Pixel 4A5G but it just refuses to work on my ip...

Casual Listener

Plan Premium Country USA   Device iPhone X Operating System 14.7.1   My Question or Issue I'm trying to sync local files from my laptop to my iphone X right now. I managed to ge...

Elena

Moderator

810 Views

1 replies

0 likes

iOS
local files
  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notifications os iOS not working

PlanPremiumSpotify Version8.6.62CountryBrazilDeviceiPhone XOperating SystemiOS 14.8 My Question or IssueHi! All of my push notifications are on, both in iOS settings and in Spotify settings, but I'm not getting any. I've tried turning all of them off...

Casual Listener

Plan Premium Spotify Version 8.6.62 Country Brazil Device iPhone X Operating System iOS 14.8   My Question or Issue Hi!   All of my push notifications are on, both in iOS sett...

Alex

Spotify Legend

1319 Views

1 replies

0 likes

iOS
iphone
Push Notifications
  • 1319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working in 2021

PlanPremiumCountryBrazilDeviceiPhone XOperating SystemiOS 14.7.1 My question or issueHey, folks! So, here's the issue plain and simple: the Autoplay feature is not working*. I'll search for a song**, play it and no similar songs start playing when it...

Casual Listener

Plan Premium Country Brazil Device iPhone X Operating System iOS 14.7.1   My question or issue Hey, folks! So, here's the issue plain and simple: the Autoplay feature is not working*. ...

Alex

Spotify Legend

855 Views

3 replies

0 likes

  • 855 Views
  • 3 replies
  • 0 likes

Superuser Contribution Theres a ghost song in my playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is the thing, I have a public playlist. In my computer it says that I have 77 songs (the...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This is...

behtjes

Casual Listener

2593 Views

4 replies

0 likes

ghost
iOS
Playlists
Spotify
  • 2593 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist by others are empty on all devices

PlanFree/PremiumCountryMalaysiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlaylists by others are empty when it was working before. Eg. All Harry Potter books, ...

Casual Listener

Plan Free/Premium Country Malaysia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Playl...

Elena

Moderator

1071 Views

3 replies

1 likes

  • 1071 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Browse] Playlist presentation in ios

Keep the last used setting instead of resetting it every time… seems super obvious to me but it’s really annoying that i keep having to set it to my playlist order rather than recently played. Yes i like having that option, no i do not want it by def...

Roadie

Keep the last used setting instead of resetting it every time… seems super obvious to me but it’s really annoying that i keep having to set it to my playlist order rather than recently played. Yes i ...

Alex

Spotify Legend

2380 Views

13 replies

0 likes

Browse
  • 2380 Views
  • 13 replies
  • 0 likes

Superuser Contribution [iOS][Search] Fix playlist search delay iOS

when i search for a specific song on a playlist, i already know where to tap and can do it very fast. Playlist > scroll up > search. The problem is the responsiveness in these actions. when i tap the search bar… nothing happens. So i tap again- but w...

Roadie

when i search for a specific song on a playlist, i already know where to tap and can do it very fast. Playlist > scroll up > search. The problem is the responsiveness in these actions. when i t...

Alex

Spotify Legend

1818 Views

11 replies

0 likes

iOS
Search
  • 1818 Views
  • 11 replies
  • 0 likes

Superuser Contribution Certain open.spotify.com links break the app semi-permanently

Plan: PremiumDevice: iPhone 12Operating System: iOS 14.x I've noticed that whenever someone sends me an open.spotify.com link to an album that is not available for streaming in my country and I open the app via the link, the app ends up in a very bro...

Casual Listener

Plan: Premium Device: iPhone 12 Operating System: iOS 14.x   I've noticed that whenever someone sends me an open.spotify.com link to an album that is not available for streaming in my countr...

Alex

Spotify Legend

1304 Views

3 replies

0 likes

  • 1304 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing about 10 seconds into a song after pairing AirPods

After pairing my AirPods, and pressing play (Spotify is already open) a song will start and then immediately stop again. Nothing has been touched - not the AirPods, not the iPhone. I do have Spotify open on my Mac as well, but the primary device for ...

Regular

After  pairing my AirPods, and pressing play (Spotify is already open) a song will start and then immediately stop again.  Nothing has been touched - not the AirPods, not the iPhone.  ...

Jeremy

Spotify Legend

17259 Views

9 replies

5 likes

  • 17259 Views
  • 9 replies
  • 5 likes

Solved!!Superuser Contribution Local files on mobile

PlanPremiumCountryU.S.DeviceiPhone X My Question or IssueHey,so some how I added a local file to my liked songs while it wasn’t on my phone, and now it won’t show up. What can I do to resolve this?

Regular

  Plan Premium Country U.S. Device iPhone X   My Question or Issue Hey, so some how I added a local file to my liked songs while it wasn’t on my phone, and now it won’t show up. W...

MafeG

Spotify Legend

1395 Views

5 replies

0 likes

  • 1395 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Daily mixes only one visible on mobile

The home page used to show all daily mixes and multiple recommendations per category of recommendation, and now it only shows one at a time. This is a shame as available music options have been reduced about 10-fold. I hope this will be changed back.

Music Fan

The home page used to show all daily mixes and multiple recommendations per category of recommendation, and now it only shows one at a time. This is a shame as available music options have been reduc...

MateusM

Spotify Star

1321 Views

5 replies

1 likes

  • 1321 Views
  • 5 replies
  • 1 likes

Superuser Contribution Shuffle play all downloaded songs

Plan: PremiumCountry: USA Device: iPhone 8Operating System: iOS 12.3.2 My Question or Issue: Prior to the latest update, I could play or shuffle-play all downloaded songs. The new Liked Songs category does not have a filter for dowloaded songs only. ...

Newbie

Plan: Premium Country: USA   Device: iPhone 8 Operating System: iOS 12.3.2   My Question or Issue:  Prior to the latest update, I could play or shuffle-play all downloaded ...

user-removed

Not applicable

5410 Views

13 replies

24 likes

  • 5410 Views
  • 13 replies
  • 24 likes

Superuser Contribution Ugly version of playlist or artist station pages in iPad app

I used to press the song cover on lower left, then it would become a fullscreen and on the top there shows the name of this playlist or station, when I pressed the name on the top I could go back to the full-fuctional page of the playlist or station....

Music Fan

I used to press the song cover on lower left, then it would become a fullscreen and on the top there shows the name of this playlist or station, when I pressed the name on the top I could go back to ...

Novy

Moderator

1037 Views

5 replies

0 likes

  • 1037 Views
  • 5 replies
  • 0 likes

[iOS] Can not sign in on my iPad IOS 10.3.3.

Will not let me sign in. Email and password correct and all othe devices seem to work just my iPad IOS 10.3.3. Will not even recognize my email address when I try sign in without a password.

Newbie

Will not let me sign in. Email and password correct and all othe devices seem to work just my iPad IOS 10.3.3. Will not even recognize my email address when I try sign in without a password.

Maxim

Spotify Star

950 Views

1 replies

1 likes

iOS
  • 950 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify crashes intermittently after 1 minute

PlanPremiumCountryNorway DeviceIphone 12 My Question or Issue Spotify closes down after +/- 1 minute if I put the screen to rest. Does not matter if the song is online or offline. If I keep the screen awake the issue goes away.

Music Fan

Plan Premium Country Norway   Device Iphone 12   My Question or Issue   Spotify closes down after +/- 1 minute if I put the screen to rest. Does not matter if the song is onl...

Alex

Spotify Legend

1175 Views

3 replies

0 likes

  • 1175 Views
  • 3 replies
  • 0 likes

Spotify is Slow on iPhone 11 Pro

Plan: Family PremiumCountry: USA Device: iPhone 11 ProOperating System: ios 14.7.1 My Question or Issue:Spotify has been extremely slow for at least the last 3 days on my iPhone 11 Pro. And oftentimes, will randomly stop playing and the app will shut...

Casual Listener

Plan:  Family Premium Country: USA   Device: iPhone 11 Pro Operating System: ios 14.7.1   My Question or Issue: Spotify has been extremely slow for at least the last 3 day...

Loxer

Community Legend

912 Views

1 replies

0 likes

  • 912 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option to disable recommended songs in Playlists

PlanPremiumCountryGermany DeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueIs there any way to disable the suggested songs in a playlist? In earlier versions the recommendations were behind a dropbox menu and could be hidden. Now the rec...

Casual Listener

Plan Premium Country Germany   Device iPhone 6S Operating System iOS 12.1.4   My Question or Issue Is there any way to disable the suggested songs in a playlist? In earlier versi...

Xenia

Spotify Legend

14195 Views

12 replies

34 likes

Recommendations
  • 14195 Views
  • 12 replies
  • 34 likes

Superuser Contribution Spotify Opening Safari

PlanPremiumCountry DeviceiPhone XsOperating SystemiOS 14 My Question or IssueRecently when I have been playing music the app keeps opening a page on safari. Safari prompts "Open this page in Spotify?" When I tap "open", Spotify opens and then sends m...

Casual Listener

  Plan Premium Country   Device iPhone Xs Operating System iOS 14   My Question or Issue Recently when I have been playing music the app keeps opening a page on safari. Safa...

MafeG

Spotify Legend

4115 Views

3 replies

0 likes

  • 4115 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently Played playlists in Library incorrect order

PlanPremiumCountryUSDevice(iPhone 12 mini)Operating System(iOS 14.4) My Question or IssueContext: I like to see which playlists I haven’t played in a while.issue: when I sort my playlists in the library by Recently Played, I like to scroll to the end...

Music Fan

  Plan Premium Country US Device (iPhone 12 mini) Operating System (iOS 14.4)   My Question or Issue Context: I like to see which playlists I haven’t played in a while. issue: w...

Elena

Moderator

1615 Views

9 replies

0 likes

  • 1615 Views
  • 9 replies
  • 0 likes