Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
48206 Views
15 replies
36 likes

48206 Views
15 replies
36 likes

Superuser Contribution Local files are not searchable in my playlists

So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way for the local files to show up in the search functi...

sean42
Newbie
So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way ...
2021-03-09 9:56:39 PM
2021-03-10 10:47:05 PM
Novy
Moderator
402 Views
1 replies
1 likes
Local files for Spotify Mobile
local files issues
Playlist search
Search

402 Views
1 replies
1 likes

Superuser Contribution Playlist Grid Not Updating When Sharing to Instagram Story

When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current feature. I just want the Instagram story graphic to re...

wesdavenport
Casual Listener
When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current fea...
2021-03-09 2:46:48 PM
2021-03-10 3:56:24 PM
CarlosE
Moderator
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

Solved!!Superuser Contribution Issue with saved music not displaying as saved outside of my library

I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it shows as not saved. I have brought this issue up with ...

domo95
Regular
I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it sho...
2021-03-08 1:20:11 PM
2021-03-10 11:51:43 AM
domo95
Regular
567 Views
4 replies
0 likes
liked songs
UI Bug
UI Issue

567 Views
4 replies
0 likes

Superuser Contribution Reproducción automática en Me gusta

Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir dos canciones seguidas, es muy frustrante y últimam...

MarianSilvestro
Newbie
Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir ...
2021-03-08 8:19:27 PM
2021-03-09 9:02:01 PM
CarlosE
Moderator
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Superuser Contribution Autoplay stops working

PlanPremiumCountryINDIADeviceiphone xs My Question or IssueMy Spotify Autoplay only works for a couple of searches and then i need to toggle Autoplay on and off again for it to work. And even then it only works for a couple of searches again. I have ...

-1igdr_6xc058
Casual Listener
Plan Premium Country INDIA Device iphone xs My Question or Issue My Spotify Autoplay only works for a couple of searches and then i need to toggle Autoplay on and off aga...
2021-03-07 8:57:42 AM
2021-03-09 7:43:20 PM
CarlosE
Moderator
326 Views
3 replies
0 likes

326 Views
3 replies
0 likes

Solved!!Superuser Contribution Can't see artists I've saved music from in my artists page

I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my account or is this intentional? The artist page only sho...

domo95
Regular
I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my accou...
2021-03-08 1:05:45 PM
2021-03-09 1:35:29 PM
Alex
Spotify Legend
506 Views
3 replies
1 likes
artist page
UI Issue

506 Views
3 replies
1 likes

JRE Video not available

PlanFreeCountryFijiDeviceiphone XS maxOperating SystemiOS 14.4 My Question or IssueThe video format of the JRE podcast is not available on my iphone nor on my windows PC. I have tried “clean reinstalling” the Spotify app several times but it hasn’t w...

the_nickoftime
Regular
Plan Free Country Fiji Device iphone XS max Operating System iOS 14.4 My Question or Issue The video format of the JRE podcast is not available on my iphone nor on my windows P...
2021-02-28 2:53:01 AM
2021-03-09 9:42:11 AM
the_nickoftime
Regular
698 Views
4 replies
2 likes

698 Views
4 replies
2 likes

Solved!!Superuser Contribution Local File cover art won't show

PlanPremiumCountrySpainDeviceiPhone 11Operating System(iOS 13.4 My Question or IssueI uploaded 300x300 artwork but it won't show on mobile even i can see them on my computer clearly

CodeineSprite
Newbie
Plan Premium Country Spain Device iPhone 11 Operating System (iOS 13.4 My Question or Issue I uploaded 300x300 artwork but it won't show on mobile even i can see them on my computer ...
2021-03-07 12:21:21 PM
2021-03-08 12:33:47 PM
Mihail
Spotify Legend
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

Superuser Contribution Spotify on Carplay enters speech mode

Plan: PremiumCountry: USA Device: iPhone11 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) So I have been using carplay with spotify on my BMW 330e for a couple months now, and out of nowhere today, music playback turns into speech mode, w...

adsehgal
Casual Listener
Plan: Premium Country: USA Device: iPhone11 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) So I have been using carplay with spotify on my BMW 330e for a coupl...
2021-03-06 3:23:10 AM
2021-03-07 11:10:49 AM
Ver
Spotify Legend
2863 Views
3 replies
0 likes

2863 Views
3 replies
0 likes

Solved!! Help needed Urgent Iphon 5

I was in the US and now i am outside US in a place where there is no Spotify but i want to have my premium activated. i tried using my American debit card to buy the premium but its not working. can someone tell me a best solution on how to activate ...

Riksel
Casual Listener
I was in the US and now i am outside US in a place where there is no Spotify but i want to have my premium activated. i tried using my American debit card to buy the premium but its not working. can ...
2014-02-13 5:40:51 AM
2021-03-07 11:10:06 AM
MattSuda
Spotify Star
596 Views
5 replies
0 likes

596 Views
5 replies
0 likes

Superuser Contribution Randomize Playlist Order On Mobile

When making a playlist, I usually add by artist. So, then the order the playlist goes in off shuffle, is just a group of songs from one artist. It would be nicer if they were all jumbled and randomized so the listening experience/aesthetic would be v...

simonplant15
Casual Listener
When making a playlist, I usually add by artist. So, then the order the playlist goes in off shuffle, is just a group of songs from one artist. It would be nicer if they were all jumbled and randomiz...
2021-03-06 2:48:26 AM
2021-03-07 9:28:24 AM
Alex
Spotify Legend
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Superuser Contribution Turn off podcast pop up ads

How do I turn off ads for podcasts. Ads like these pop up at least four or five times a day and are very annoying. Not sure how Spotify justifies these as part of a premium subscription. PlanPremiumCountryUSDevice(iPhone 11)Operating SystemiOS 14

C1L0
Regular
How do I turn off ads for podcasts. Ads like these pop up at least four or five times a day and are very annoying. Not sure how Spotify justifies these as part of a premium subscription. ...
2021-03-05 11:37:33 PM
2021-03-06 12:28:15 AM
Eni
Moderator
1050 Views
1 replies
0 likes
Mobile
podcast
Premium

1050 Views
1 replies
0 likes

Superuser Contribution Two premium accounts, not the same devices

Hey, we have a family subscription and an Amazon Echo Dot. My husband can connect via the Spotify iOS app to the Echo Dot but I can't - the device is simply not showing up in the devices menu. Any help?Thanks!

criuz
Newbie
Hey, we have a family subscription and an Amazon Echo Dot. My husband can connect via the Spotify iOS app to the Echo Dot but I can't - the device is simply not showing up in the devices menu. &nbsp...
2017-04-17 1:42:56 PM
2021-03-06 4:21:31 PM
Jeremy
Spotify Legend
403 Views
2 replies
0 likes

403 Views
2 replies
0 likes

Where is my queue?

iPhone XSIOS version 14.4 I can’t find/access my queue from anywhere in my app. I opened the three dots section in my now playing and there is nothing there. I even tried downloading the most recent update.

SamAnthaIng
Casual Listener
iPhone XS IOS version 14.4 I can’t find/access my queue from anywhere in my app. I opened the three dots section in my now playing and there is nothing there. I even tried downloading the m...
2021-03-06 7:59:46 AM
2021-03-06 11:07:23 AM
AdamDamon
Spotify Star
530 Views
3 replies
0 likes

530 Views
3 replies
0 likes

Losing streams and frozen streams

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy streams on my song have stopped going up even when I have listeners, and I lost streams wi...

DezzyH
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my stre...
2021-03-05 1:49:39 PM
2021-03-05 5:10:35 PM
Billy-J
Spotify Star
777 Views
1 replies
0 likes

777 Views
1 replies
0 likes

Superuser Contribution New UI is terrible and confusing. Spotify is going downhill.

I’ve had Spotify for a couple of years and have never had any major issues I felt needed to be addressed until January of this year. Since then each update has brought nothing but frustration, and this latest update takes the cake. My first guess is ...

ChristianaGrace
Casual Listener
I’ve had Spotify for a couple of years and have never had any major issues I felt needed to be addressed until January of this year. Since then each update has brought nothing but frustration, and th...
2019-06-13 12:25:45 AM
2021-03-05 4:31:48 PM
Katerina
Spotify Legend
27422 Views
50 replies
212 likes

27422 Views
50 replies
212 likes

Superuser Contribution App is redownloading same playlists everyday

Premium account, Canada, iPhone 12 proios 14.2.1It seems every day when i relaunch the app in my phone I see the download bar at the top pop up and start downloading hundreds of songs for playlists that I’ve already downloaded the previous day. The p...

alexmeursault1
Casual Listener
Premium account, Canada, iPhone 12 pro ios 14.2.1 It seems every day when i relaunch the app in my phone I see the download bar at the top pop up and start downloading hundreds of songs for...
2021-03-04 3:46:17 PM
2021-03-05 4:31:07 PM
Xenia
Moderator
399 Views
3 replies
0 likes

399 Views
3 replies
0 likes

Superuser Contribution Unable to turn off shuffle (iPad, premium account)

PlanPremiumCountryUKDeviceiPad ProOperating SystemiPadOS 13.6.1 According to my iPad, the Spotify app hasn’t updated recently; however, the iPad itself did update last night to version iPadOS 13.6.1.Trying to use Spotify today, the layout of the app ...

Qulen
Visitor
Plan Premium Country UK Device iPad Pro Operating System iPadOS 13.6.1 According to my iPad, the Spotify app hasn’t updated recently; however, the iPad itself did update last night to...
2020-08-31 7:25:53 PM
2021-03-04 4:03:50 PM
Novy
Moderator
1494 Views
5 replies
0 likes

1494 Views
5 replies
0 likes

Superuser Contribution Volume Problem

PlanPremiumCountry DeviceiPhone 12Operating SystemIOS 14 and Win10 My Question or IssueWhile I listen music on pc , the volume of my iPhone will become as loud as pc automatically just become I didn't kill spotify on iPhone by myself.And if I want to...

Yinnn
Newbie
Plan Premium Country Device iPhone 12 Operating System IOS 14 and Win10 My Question or Issue While I listen music on pc , the volume of my iPhone will become as loud as pc aut...
2021-03-03 12:04:30 PM
2021-03-04 12:56:26 PM
Jeremy
Spotify Legend
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Superuser Contribution Local file crossfade- glitched as of latest update?

Operating SystemiOS 12.5.1App Version8.6.2.1041 My Question or IssueI've been using crossfade with local files for some time and had no issues with it. The recent update to the iOS app has had the unfortunate side effect that now when the local files...

daoneandonly747
Casual Listener
Operating System iOS 12.5.1 App Version 8.6.2.1041 My Question or Issue I've been using crossfade with local files for some time and had no issues with it. The recent update to the iOS a...
2021-02-20 6:43:41 PM
2021-03-04 11:54:02 AM
SixOClockBoos
Regular
1936 Views
19 replies
6 likes

1936 Views
19 replies
6 likes

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