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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29603 Views

40 replies

9 likes

  • 29603 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94317 Views

115 replies

12 likes

Other
  • 94317 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

966 Views

0 replies

0 likes

iOS
  • 966 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293538 Views

60 replies

15 likes

  • 293538 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123590 Views

19 replies

38 likes

  • 123590 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't rearrange songs in playlist on Spotify Plus

PlanPlusCountryU.S.A Device(iPhone XR)Operating System(iOS 14.7.1) My Question or IssueI recently switched to Spotify Plus from free. As of right now I'm unable to rearrange the songs I've put into a playlist, I have to go to my desktop in order to d...

Newbie

Plan Plus Country U.S.A   Device (iPhone XR) Operating System (iOS 14.7.1)   My Question or Issue I recently switched to Spotify Plus from free. As of right now I'm unable to rea...

MafeG

Spotify Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Playback stops after 10 seconds

PlanPremium FamilyCountryUSADeviceiPhone 12 ProOperating SystemiOS 14.7.1 My Question or IssueSpotify Stations 2.0.38I don't listen to Spotify much on my drive, just Stations, but I've never experienced this issue in Spotify, only Stations. I don't r...

Casual Listener

Plan Premium Family Country USA Device iPhone 12 Pro Operating System iOS 14.7.1   My Question or Issue Spotify Stations 2.0.38 I don't listen to Spotify much on my drive, just Statio...

MafeG

Spotify Legend

1245 Views

3 replies

1 likes

  • 1245 Views
  • 3 replies
  • 1 likes

Superuser Contribution After Update Download to Apple Watch NO LONGER AVAILABLE?

PlanPremiumCountryTaiwanDeviceiPhone/AW 6 My Question or IssueSpotify automatically updated on my iPhone. Suddenly, the "Download to Apple Watch" menu item is GONE. What's going on?

Regular

Plan Premium Country Taiwan Device iPhone/AW 6   My Question or Issue Spotify automatically updated on my iPhone. Suddenly, the "Download to Apple Watch" menu item is GONE. What's going ...

MafeG

Spotify Legend

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Downloaded songs will not play offline despite Premium membership

Hi,For the last few months I have noticed that my songs downloaded on my phone will not play when Spotify is offline. Sometimes the downloaded songs will not even play when Spotify is online, but songs I haven't downloaded do. I have an iPhone 7 that...

Newbie

Hi, For the last few months I have noticed that my songs downloaded on my phone will not play when Spotify is offline. Sometimes the downloaded songs will not even play when Spotify is online, but s...

MafeG

Spotify Legend

420 Views

1 replies

0 likes

iOS
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Repeatedly Crashing while Listening

PlanPremiumCountryUnited States of AmericaDeviceiPhone Xr and iPad Pro (3rd Generation)Operating System iOS 14 My Question or IssueThe Spotify app repeatedly crashes while listening to music. The only solution I have found so far for this issue is to...

Casual Listener

Plan Premium Country United States of America Device iPhone Xr and iPad Pro (3rd Generation) Operating System  iOS 14   My Question or Issue The Spotify app repeatedly crashes whi...

Alex

Spotify Legend

1155 Views

3 replies

1 likes

  • 1155 Views
  • 3 replies
  • 1 likes

Superuser Contribution Stuck in "Open in Spotify" loop

Plan: Premium FamilyCountry: USA Device: iPhone 11 MaxOperating System: 14.4 I cannot open the Spotify app. I swiped up on someone's instagram story to see their playlist. It opened a safari window with a pop up that says "Open in Spotify." When I cl...

Visitor

Plan: Premium Family Country: USA   Device: iPhone 11 Max Operating System: 14.4   I cannot open the Spotify app. I swiped up on someone's instagram story to see their playlist. It op...

MafeG

Spotify Legend

2041 Views

4 replies

0 likes

iOS
iphone
  • 2041 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Show adult inappropriate information on panel

show inappropriate information on Panel, not suitable for young people. Please well management and control contents.None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumTaiwa...

Regular

show inappropriate information on Panel, not suitable for young people. Please well management and control contents. None of the below information is required. However, the more you provide t...

Alex

Spotify Legend

1156 Views

1 replies

0 likes

  • 1156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Manage folders

Hi folks, still waiting for the possibility to organise folders on iOS. Move them, change them, sort them... anything. It’s almost 2020 by now and I still need an old school desktop computer to do so. Are you serious? That’s kind of embarrassing imho...

Casual Listener

Hi folks, still waiting for the possibility to organise folders on iOS. Move them, change them, sort them... anything.  It’s almost 2020 by now and I still need an old school desktop computer t...

trax1

Casual Listener

1990 Views

4 replies

6 likes

  • 1990 Views
  • 4 replies
  • 6 likes

Superuser Contribution Desktop wont show up in iOS local files sync

PlanPremiumCountryUSADeviceiPhone X, HP SpectreOperating SystemWin 10, iOS 14.7.1 My Question or IssueWhen enabling local files on iOS, laptop does not show up for sync. Devices are connected to the same network.

Newbie

Plan Premium Country USA Device iPhone X, HP Spectre Operating System Win 10, iOS 14.7.1   My Question or Issue When enabling local files on iOS, laptop does not show up for sync. Devi...

CarlosE

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Progress bar not moving

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12 My Question or IssueWhen playing music in spotify, the progress bar doesn't move when playing music unless you pause and unpause the music. Even so, it works half the time. The same thing c...

Casual Listener

  Plan Premium Country Canada Device iPhone 8 Operating System iOS 12   My Question or Issue When playing music in spotify, the progress bar doesn't move when playing music unles...

MafeG

Spotify Legend

11541 Views

4 replies

3 likes

iOS 12
playback
  • 11541 Views
  • 4 replies
  • 3 likes

Superuser Contribution Will I get logged out everywhere if I change my password on my account?

Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks

Casual Listener

Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks   &nbs...

MafeG

Spotify Legend

20739 Views

5 replies

2 likes

  • 20739 Views
  • 5 replies
  • 2 likes

Superuser Contribution How do I view podcasts I've downloaded for a specific podcast series?

I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession- It's useful to unable me to quickly delete them later on instead of trawling through them, deleting ...

Casual Listener

I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons:   - I want them all ready to play in succession - It's useful to unable me to quickly de...

Alex

Spotify Legend

1189 Views

3 replies

0 likes

  • 1189 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Bug: Three dots menu is hidden by Play button on iPhone SE (2016)

PlanPremiumCountryUkraineDeviceiPhone SE (2016)Operating SystemiOS 14.7App Version8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it's kinda possible, but tricky.

Regular

Plan Premium Country Ukraine Device iPhone SE (2016) Operating System iOS 14.7 App Version 8.6.46.1081   Can't access three dots menu on playlists with Russian locale. With English it...

Stranger451

Regular

5809 Views

19 replies

0 likes

  • 5809 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Blend: display bug when sharing

Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges.  

Composer

Hello team, really love today’s update on the Blend feature.  Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges.  ...

Eni

Moderator

1049 Views

3 replies

0 likes

  • 1049 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local files not playing

Hey so I’ve been trying for the longest time to sync files to my IPhone XR, I finally did it after changing some settings on my pc, it showed up on my phone and I downloaded the songs, the problem is they don’t play at all, it seems like it tries to ...

Newbie

Hey so I’ve been trying for the longest time to sync files to my IPhone XR, I finally did it after changing some settings on my pc, it showed up on my phone and I downloaded the songs, the probl...

CarlosE

Spotify Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to invite to blend on iPhone 7

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.7.1 My Question or IssueI can’t create a blend or accept an invite because the currently playing song thingy covers the invite button.

Newbie

Plan Premium Country United States Device iPhone 7 Operating System iOS 14.7.1   My Question or Issue I can’t create a blend or accept an invite because the currently playing song thin...

CarlosE

Spotify Legend

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution (iPhone X) Crashing Offline

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14.7.1 My Question or IssueLast week I hiked into the mountains to backpack with my dog. When I reached our campsite, I tried to spend the day listening to a playlist and some podcasts ...

Newbie

Plan Premium Country United States Device iPhone X Operating System iOS 14.7.1   My Question or Issue Last week I hiked into the mountains to backpack with my dog. When I reached our c...

Alex

Spotify Legend

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
  • 0 likes

[iOS][Connect] Podcasts cast to speakers or devices don’t have the option to adjust speed

When I play a podcast on my phone at a different speed to default I have no problems however when I cast it to my google home it defaults back to 1x. I don’t have this issue connecting via bluetooth instead however it’s a bit annoying. Any workaround...

Newbie

When I play a podcast on my phone at a different speed to default I have no problems however when I cast it to my google home it defaults back to 1x. I don’t have this issue connecting via bluetooth ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Only You features are not working on my app

The Only You features (Dinner guests, Birth Chart) are not included on my appPlanPremiumCountryUSA DevicePhone 12Operating SystemiOS

Casual Listener

The Only You features (Dinner guests, Birth Chart) are not included on my app Plan Premium Country USA   Device Phone 12 Operating System iOS 

CarlosE

Spotify Legend

2573 Views

7 replies

4 likes

  • 2573 Views
  • 7 replies
  • 4 likes

Superuser Contribution Songs auto-playing from link received in a message.

I am having an issue where anytime I click on a song that somebody has sent me via messages on an iPhone, Facebook Messenger, etc., the song automatically plays after following the hyperlink. Is there a way to just open a song in messages and NOT hav...

Casual Listener

I am having an issue where anytime I click on a song that somebody has sent me via messages on an iPhone, Facebook Messenger, etc., the song automatically plays after following the hyperlink. &n...

CarlosE

Spotify Legend

1425 Views

3 replies

0 likes

iOS
Social
  • 1425 Views
  • 3 replies
  • 0 likes