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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

231974 Views

27 replies

5 likes

  • 231974 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113415 Views

116 replies

13 likes

Other
  • 113415 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2213 Views

0 replies

0 likes

iOS
  • 2213 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303660 Views

61 replies

16 likes

  • 303660 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129459 Views

19 replies

38 likes

  • 129459 Views
  • 19 replies
  • 38 likes

Can’t find spotify kids in app store

Hi i have a iphone 12, all updates are done, have space, checked location but still when i search spotify kids in app store won’t show up pls advice thanks in advane kat

Newbie

Hi i have a iphone 12, all updates are done, have space, checked location but still when i search spotify kids in app store won’t show up   pls advice   thanks in advane kat

702 Views

0 replies

0 likes

  • 702 Views
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Superuser Contribution [iOS] app shows my username instead of displayname inside homescreen

PlanPremiumCountryNetherlandsDeviceiPhone XROperating SystemiOS15 My Question or IssueInstead of showing my display name, the app shows my username which it has chosen itself and I cannot change it.See attachment. The name shown in the screenshot is ...

Gig Goer

Plan Premium Country Netherlands Device iPhone XR Operating System iOS15   My Question or Issue Instead of showing my display name, the app shows my username which it has chosen itself...

Jeremy

Spotify Legend

833 Views

3 replies

0 likes

  • 833 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Browse] UI Update Improvements

I've begun to wonder if Spotify put me into a beta test group since I can't find anyone else who's seen this update. If this is the case, I'd love to be removed from the beta group. Otherwise, here's my feedback on the update and how to improve it. S...

Casual Listener

I've begun to wonder if Spotify put me into a beta test group since I can't find anyone else who's seen this update. If this is the case, I'd love to be removed from the beta group. Otherwise, here's...

MafeG

Spotify Legend

602 Views

1 replies

1 likes

Browse
iOS
  • 602 Views
  • 1 replies
  • 1 likes

Superuser Contribution In car (connected by usb) only playing one song

PlanPremiumCountryUK DeviceiPhone12/Citroen DS3Operating SystemiOS 14.7.1 My Question or IssueAfter the last update when playing Spotify in the car stops after one song and reverts to Apple Music. I have tried to do a clean reinstall, changed streami...

Newbie

Plan Premium Country UK   Device iPhone12/Citroen DS3 Operating System iOS 14.7.1   My Question or Issue After the last update when playing Spotify in the car stops after one...

MafeG

Spotify Legend

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liking song displays next played song as liked (UI break)

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS14.7.1 My Question or IssueI was going through my discover weekly and was liking songs from it and when I would like a song while it was playing and let it play through the next song would still ...

Newbie

Plan Premium Country USA Device iPhone 11 Operating System iOS14.7.1   My Question or Issue I was going through my discover weekly and was liking songs from it and when I would like a ...

MafeG

Spotify Legend

610 Views

1 replies

0 likes

display
liked songs
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Player playlist name text is too high

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueWhen i listen to a song, the playlist text at the top of the player is too high. It only fixes restarting the app.Demo link: https://drive.google.com/file/...

Roadie

Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue When i listen to a song, the playlist text at the top of the player is too high...

Jeremy

Spotify Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Fix AirPlay playing in mono instead of stereo

If I start AirPlay when a song is already playing on my iPhone, the sound outputs in mono instead of stereo on my loudspeakers. If I force shutdown the Spotify app and reopen it, the sound is now correctly in stereo. This can be easily checked by pla...

Regular

If I start AirPlay when a song is already playing on my iPhone, the sound outputs in mono instead of stereo on my loudspeakers.   If I force shutdown the Spotify app and reopen it, the sound i...

Onewave

Roadie

4980 Views

4 replies

0 likes

iOS
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  • 4 replies
  • 0 likes

Superuser Contribution Why does music stop playing when scrolling past ads or videos while browsing the web or instagram?

When I scroll past an ad or video (without stopping or clicking on it) while Spotify is playing, the music stops and doesn’t restart on its own once I've scrolled past it. iPhone 11, Safari, everything up to date. Premium family plan. Tried restartin...

Casual Listener

When I scroll past an ad or video (without stopping or clicking on it) while Spotify is playing, the music stops and doesn’t restart on its own once I've scrolled past it.   iPhone 11, Safari,...

Lovemonsoonrain

Visitor

32190 Views

6 replies

0 likes

iphone 11
  • 32190 Views
  • 6 replies
  • 0 likes

Superuser Contribution Timestamps missing on iPad player

PlanPremiumCountryUS DeviceiPad Pro 2018 11”Operating SystemiPadOS 15 My Question or IssueWhen using the Spotify iPad app (2018 11” iPad Pro in my case) the Timestamps do not show on the player in the bottom left hand corner. This is especially annoy...

Casual Listener

Plan Premium Country US   Device iPad Pro 2018 11” Operating System iPadOS 15   My Question or Issue When using the Spotify iPad app (2018 11” iPad Pro in my case) the Timestamps...

CarlosE

Spotify Legend

1184 Views

3 replies

0 likes

  • 1184 Views
  • 3 replies
  • 0 likes

Solved!! Siri not Providing Voice Directions while Streaming Spotify

Hey, everyone!About a week ago, Siri stopped providing me with voice directions while driving. I still get a little jingle when I need to make a change, but I much prefer Siri telling me what to do. The issue occurs through Bluetooth and AUX and only...

Casual Listener

Hey, everyone! About a week ago, Siri stopped providing me with voice directions while driving. I still get a little jingle when I need to make a change, but I much prefer Siri telling me what to ...

greendayfan

Casual Listener

44672 Views

6 replies

2 likes

  • 44672 Views
  • 6 replies
  • 2 likes

Superuser Contribution Battery Drain IOS 14.6

PlanPremiumCountryUSA Device(iPhone 11)Operating System(iOS 14.6) My Question or IssueIs it normal using 20% background activity in 2 hours and a half? I've tried reinstalling the app, and background refresh is disabled already

Casual Listener

Plan Premium Country USA   Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue Is it normal using 20% background activity in 2 hours and a half?  I've tri...

CarlosE

Spotify Legend

1387 Views

5 replies

1 likes

  • 1387 Views
  • 5 replies
  • 1 likes

Superuser Contribution Audio not working

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueWhen i play a song, the audio doesn’t work, i already tried to reboot the iPhone, but the problem persistsDemo video: https://drive.google.com/file/d/1Bjf7...

Roadie

Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue When i play a song, the audio doesn’t work, i already tried to reboot the iPhon...

Jeremy

Spotify Legend

648 Views

3 replies

0 likes

  • 648 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading Error

Hi, I can't download music when connected to Wifi network even though the iOS device has storage space. The error I get is as in the screenshot. Thank you in advance for your help... Device: iPhone Xr 64gb

Regular

Hi, I can't download music when connected to Wifi network even though the iOS device has storage space. The error I get is as in the screenshot. Thank you in advance for your help...   Device:...

CarlosE

Spotify Legend

4124 Views

29 replies

0 likes

App & Features
  • 4124 Views
  • 29 replies
  • 0 likes

Superuser Contribution Spotify crashing on iphone

My Spotify app keeps crashing on my iPhone after 2-3 minutes of playing.

Casual Listener

My Spotify app keeps crashing on my iPhone after 2-3 minutes of playing. 

Jeremy

Spotify Legend

653 Views

3 replies

1 likes

  • 653 Views
  • 3 replies
  • 1 likes

Superuser Contribution Incorrect Like Status on Player

PlanPremiumCountryUSDeviceiPhone 12 ProOperating SystemiOS 14.8 My Question or IssueDuring playback, songs in the player will not display the likes status if I navigate away from and back to the player page. If I’m listening to the playlist and minim...

Newbie

Plan Premium Country US Device iPhone 12 Pro Operating System iOS 14.8   My Question or Issue During playback, songs in the player will not display the likes status if I navigate away ...

MafeG

Spotify Legend

446 Views

1 replies

0 likes

bug report
  • 446 Views
  • 1 replies
  • 0 likes

Sign in problem

I am having a problem... I cant change the country of my account neither I can sign in from windows app and IOS app . it is stuck at Australia. What can I do to change it back? I wish to get this fixed soon. Greetings,

Newbie

I am having a problem... I cant change the country of my account neither I can sign in from windows app and IOS app . it is stuck at Australia. What can I do to change it back?  I wish to get t...

Maxim

Spotify Star

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hearts are inaccurate

PlanPremiumUSA DeviceiPhone 11Operating SystemiOS 14.71 My Question or IssueI am coming across songs that have the heart filled in that i haven't liked yet, and then when i click the heart it becomes unfilled and i get an "added to liked songs" notif...

Casual Listener

Plan Premium USA   Device iPhone 11 Operating System iOS 14.71   My Question or Issue I am coming across songs that have the heart filled in that i haven't liked yet, and then whe...

lnqkl-0mzj_d

Casual Listener

1169 Views

5 replies

1 likes

  • 1169 Views
  • 5 replies
  • 1 likes

Superuser Contribution Siri announce texts

Hey! I have Spotify premium on an iPhone 12 Pro & regular AirPods. When I am listening to podcasts, and Siri announces a text, Spotify does not automatically resume the podcast. Is there a workaround? iOS 14.8spotify version 8.6.62.1035

Newbie

Hey! I have Spotify premium on an iPhone 12 Pro & regular AirPods. When I am listening to podcasts, and Siri announces a text, Spotify does not automatically resume the podcast. Is there a workar...

MafeG

Spotify Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Search] Audio books not working ( Harry Potter specifically)

I’ve been listening to the Harry Potter audio books for several months now. Recently it’s been several times a day that I turn them on and listen to them whilst going about my day. last night however ( Sept 16/21) the audio books stopped working. it ...

Casual Listener

I’ve been listening to the Harry Potter audio books for several months now. Recently it’s been several times a day that I turn them on and listen to them whilst going about my day.  last night ...

Novy

Moderator

1657 Views

1 replies

1 likes

iOS
Search
  • 1657 Views
  • 1 replies
  • 1 likes