App crashing

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App crashing

dgub
Newbie

My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed fine. How do I fix this?

1 Reply

Eni
Moderator
Moderator

Hey there @dgub

 

Thanks for reaching out about this here in the Community. 

 

Could you let us know if this started happening after a specific event such as an update?

 

On another note, would you mind trying a different internet connection to check if that makes the difference?

 

Lastly, we'd like to know if this only happens on mobile devices or if it occurs on other ones like computers as well. 

 

We'll be on the lookout for your reply.

EniModerator
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