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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241645 Views

27 replies

5 likes

  • 241645 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124427 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
  • 2948 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307556 Views

62 replies

16 likes

  • 307556 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131878 Views

19 replies

38 likes

  • 131878 Views
  • 19 replies
  • 38 likes

Superuser Contribution Certain Local Songs do not play on mobile devices

PlanPremiumCountrydo not want to share Device(iPad Mini 2, iPhone 10)Operating System(iOS 12) My Question or IssueI have some local songs that do not play in my mobile devices, but they do play on my PC. Only certain songs do this, I have other local...

Regular

Plan Premium Country do not want to share   Device (iPad Mini 2, iPhone 10) Operating System (iOS 12)   My Question or Issue I have some local songs that do not play in my mobile...

Alex

Spotify Legend

2321 Views

13 replies

1 likes

  • 2321 Views
  • 13 replies
  • 1 likes

Superuser Contribution Recommended song cover art flashing when skipping through track

This is a very minor issue but the cover art for recommended songs appears to reload every time you change the play position of the playing song.Just felt like I could report it even though it is practically a non issue. PlanPremiumCountryNetherlands...

Regular

This is a very minor issue but the cover art for recommended songs appears to reload every time you change the play position of the playing song. Just felt like I could report it even though it is p...

Alex

Spotify Legend

862 Views

1 replies

0 likes

UI
  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mini player not updating (mobile)

The mini player on my Spotify is the old one that’s just grey when others have a better color version, also they updated the bottom bar to look better with the new mini player, but I still have the old one and the black bar so it looks worse! And it ...

Casual Listener

The mini player on my Spotify is the old one that’s just grey when others have a better color version, also they updated the bottom bar to look better with the new mini player, but I still have the o...

Alex

Spotify Legend

1256 Views

3 replies

1 likes

  • 1256 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can’t play a new song after a day

Plan: Family Free/Premium: PremiumCountry: US Device: iPhone XS MaxOperating System: iOS 14.7.1 Problem: I playing the newly released song: Sugar Rush, artist: Mei. It came out on 10/15. I couldn’t play it anymore since 10/16. When I clicked on the “...

Newbie

Plan: Family  Free/Premium: Premium Country: US   Device: iPhone XS Max Operating System: iOS 14.7.1   Problem: I playing the newly released song: Sugar Rush, artist: Mei...

MafeG

Spotify Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping with Bluetooth headset skips back to last time I skipped

PlanPremiumCountryGermanyDevice(iPhone 12 Pro)Operating System(iOS 15.0.2) My Question or IssueWhen using my bluetooth headset (Boltune BT-BH020) skipping doesn’t work right. Instead of skipping back or forth 15 sec, it skips in the following way:for...

Newbie

Plan Premium Country Germany Device (iPhone 12 Pro) Operating System (iOS 15.0.2)   My Question or Issue When using my bluetooth headset (Boltune BT-BH020) skipping doesn’t work right....

Eni

Moderator

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Arrow] UI Problem

PlanPremiumCountryThailandDeviceiPhone 12 Operating SystemiOS 14.8 IssueArrow sign was placed in the wrong position which it make me cannot press itI have already attached bug issue image.

Casual Listener

Plan Premium Country Thailand Device iPhone 12   Operating System iOS 14.8   Issue Arrow sign was placed in the wrong position which it make me cannot press it I have al...

sarin_beam30

Casual Listener

1140 Views

2 replies

0 likes

  • 1140 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [iOS][Playlists] Add an option for what to do with filtered results on a playlist

Today when I was about to take a shower I felt like listening to the Kendrick Lamar songs in my main playlist with all my songs, obviously, I don't like ALL the songs from Kendrick, that's why I have a playlist with a lot of songs from him but not ev...

Regular

Today when I was about to take a shower I felt like listening to the Kendrick Lamar songs in my main playlist with all my songs, obviously, I don't like ALL the songs from Kendrick, that's why I have...

carlhr93

Regular

2292 Views

9 replies

1 likes

iOS
Playlists
  • 2292 Views
  • 9 replies
  • 1 likes

Superuser Contribution App crashing

My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed fine. How do I fix this?

Newbie

My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed f...

Eni

Moderator

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain local files won't sync to new phone

PlanPremiumCountryUSDeviceiPhone SE 2nd genOperating SystemMost recent iOS My Question or IssueRecently got a new phone and obviously had to redownload my library. I have a lot of local files and most of them transferred but some of them refuse to. T...

Casual Listener

Plan Premium Country US Device iPhone SE 2nd gen Operating System Most recent iOS   My Question or Issue Recently got a new phone and obviously had to redownload my library. I have a l...

MafeG

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Lyrics on Mobile

When will Lyrics be available on IOS/Android?I know Apple Music has this feature for a while now and I’ve been waiting for it to come to Spotify as well.I’m still stuck with the Musixmatch App, which is buggy and scams your credits when you submit Ly...

Music Fan

When will Lyrics be available on IOS/Android? I know Apple Music has this feature for a while now and I’ve been waiting for it to come to Spotify as well. I’m still stuck with the Musixmatch App, w...

Teknevra

Roadie

922 Views

2 replies

0 likes

  • 922 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Other] Improved Offline Playback

When I travel, I download music to reduce data usage and also because I go in and out of service (when driving). The offline interaction is missing key elements. For example, when in offline mode I should not see things that have not been download (a...

Casual Listener

When I travel, I download music to reduce data usage and also because I go in and out of service (when driving). The offline interaction is missing key elements. For example, when in offline mode I s...

Novy

Moderator

656 Views

1 replies

0 likes

iOS
Other
  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Blend is inaccessible on iPhone 5/SE

The Blend CTA is covered up by the audio controls at the bottom of the screen, and the content behind the controls is not scrollable. This makes the Blend functionality inaccessible for small phones like my iPhone SE. Huge bummer because this seems l...

Visitor

The Blend CTA is covered up by the audio controls at the bottom of the screen, and the content behind the controls is not scrollable. This makes the Blend functionality  inaccessible for small p...

Novy

Moderator

1221 Views

1 replies

0 likes

iOS
  • 1221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last.FM Scrobbling not working if listening on Apple Watch

Free/Premium DeviceiPhone 12 Pro Max + Apple Watch Series 3Operating SystemiOS 15 My Question or IssueLast.FM Scrobbling not working if listening on Apple Watch.I have downloaded a few playlists to Apple Watch, but when I listen to the musics on the ...

Regular

  Free/Premium     Device iPhone 12 Pro Max + Apple Watch Series 3 Operating System iOS 15   My Question or Issue Last.FM Scrobbling not working if listening on Apple Wa...

MafeG

Spotify Legend

1788 Views

1 replies

2 likes

applewatch latfm scrobbling
  • 1788 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution I used to be able to change my playlist thumbnails and descriptions but now I can’t.

I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyone have any idea why it’s like this?? DeviceiPhone 8...

Regular

I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyon...

Jeremy

Spotify Legend

1476 Views

9 replies

0 likes

  • 1476 Views
  • 9 replies
  • 0 likes

count up, count down

Hi! Can I make a voice count up and count down intervals of 60 sec work out, 30 sec breake, whilst playing a playlist? I want to support customers doing intervals during a workout... Thanks!

Newbie

Hi! Can I make a voice count up and count down intervals of 60 sec work out, 30 sec breake, whilst playing a playlist? I want to support customers doing intervals during a workout... Thanks!

557 Views

0 replies

0 likes

App & Features
  • 557 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot find and install Spotify app in App Store

I have a Premium account on IOS 12, iphone SE. I wanted to reinstall the app as it would not load so when I tried to search for the app in the App Store the app is not there. I tried to access it via web site but when I get redirected to the App Stor...

Newbie

  I have a Premium account on IOS 12, iphone SE.    I wanted to reinstall the app as it would not load so when I tried to search for the app in the App Store the app is not there. I...

Alex

Spotify Legend

32877 Views

3 replies

2 likes

  • 32877 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify fast scrolling bug (again)

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0Spotify version: 8.6.62.1035My Question or IssueWhen i’m in a big playlist and want to fast scrolling to the bottom/top, the scrolling is very laggy (this bug was already fixed...

Roadie

Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 Spotify version: 8.6.62.1035 My Question or Issue When i’m in a big playlist and want to fast scrollin...

Alex

Spotify Legend

4158 Views

5 replies

1 likes

  • 4158 Views
  • 5 replies
  • 1 likes

Superuser Contribution Albums on CarPlay only show from letter A to E

PlanPremiumCountryFrance DeviceIphone 13 Pro MaxOperating SystemiOS 15 Hello So the problem is that CarPlay only show album from A to E , although I have a lot of albums between E and Z.The funny thing is if I log in with another free account I have ...

Music Fan

  Plan Premium Country France   Device Iphone 13 Pro Max Operating System iOS 15   Hello    So the problem is that CarPlay only show album from A to E , although...

Ver

Spotify Legend

2376 Views

5 replies

2 likes

  • 2376 Views
  • 5 replies
  • 2 likes

Superuser Contribution "Go to queue" from the widget crashes

1- Open the App from the widget on the home screen.2- Go to a playlist.3- Play a song.4- Go to “Go to queue”.5- Return to the home screen, then enter the App again from the widget… crashes! It is impossible to access "go to queue", just by restarting...

Casual Listener

1- Open the App from the widget on the home screen. 2- Go to a playlist. 3- Play a song. 4- Go to “Go to queue”. 5- Return to the home screen, then enter the App again from the widget… crashes! ...

CarlosE

Spotify Legend

1138 Views

5 replies

0 likes

bug Report issue report to Spotify
  • 1138 Views
  • 5 replies
  • 0 likes

Superuser Contribution Volkswagen - Car play back issue

PlanPremiumCountryUK DeviceiPhone XS MaxOperating SystemiOS 13 My Question or IssueSo for over a week now I have been having issues playing Spotify in my car - I plug it in via USB and listen to Spotify via my media but for some reason it plays the f...

Newbie

Plan Premium Country UK   Device iPhone XS Max Operating System iOS 13   My Question or Issue So for over a week now I have been having issues playing Spotify in my car - I plug ...

Eni

Moderator

2032 Views

1 replies

0 likes

  • 2032 Views
  • 1 replies
  • 0 likes