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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 49744 Views
  • 15 replies
  • 36 likes
  • 49744 Views
  • 15 replies
  • 36 likes

Superuser Contribution JRE video on mobile

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Novy
  • Moderator
  • 2921 Views
  • 12 replies
  • 9 likes
  • 2921 Views
  • 12 replies
  • 9 likes

Superuser Contribution I can’t see lyrics

PlanPremium CountryArgentina DeviceIPhone 8 Plus Operating SystemiOS 14.1.4 My Question or IssueI don’t have the lyrics only in my phone and I have never seen it. I tried to remove app and download again several times. My operating system’s phone is ...

  • Newbie
  • Plan Premium  Country Argentina  Device IPhone 8 Plus  Operating System iOS 14.1.4   My Question or Issue I don’t have the lyrics only in my phone and I have never seen ...
  • Alex
  • Spotify Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Settings - Audio Quality - can't change Streaming settings

FamilyPremiumUSA Device(iPad Pro 11-inch)Operating System(iOS 14.3)latest version of Spotify app My Question or IssueWhen I go to Settings in the app on my iPad, I cannot change any of the Streaming settings, they are greyed-out. I am listening on th...

  • Visitor
  • Family Premium USA   Device (iPad Pro 11-inch) Operating System (iOS 14.3) latest version of Spotify app   My Question or Issue When I go to Settings in the app on my iPad,&...
  • beatrice05
  • Newbie
  • 13052 Views
  • 8 replies
  • 0 likes
  • 13052 Views
  • 8 replies
  • 0 likes

Superuser Contribution CarPlay music playing as phone call

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the only app that does this. When I use other audio ap...

  • Regular
  • When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the...
  • CarlosE
  • Moderator
  • 6168 Views
  • 6 replies
  • 1 likes
  • Carplay
    Connect
    phone
    quality
  • 6168 Views
  • 6 replies
  • 1 likes

Superuser Contribution Last song in my queue disappears

My Question or Issuewhen I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it won’t show up unless I add yet another song to the qu...

  • Visitor
  • My Question or Issue when I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it ...
  • dcttn
  • Casual Listener
  • 979 Views
  • 10 replies
  • 1 likes
  • 979 Views
  • 10 replies
  • 1 likes

Superuser Contribution Queued music crashes Spotify

PlanPremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS 14 My Question or IssueJust recently bought a new device and am still encountering this issue: when I queue up music on iOS, it will stop Spotify altogether once it reaches that song, forci...

  • Regular
  • Plan Premium Country USA Device iPhone 12 Mini Operating System iOS 14   My Question or Issue Just recently bought a new device and am still encountering this issue: when I queue up mu...
  • Jeremy
  • Spotify Legend
  • 3266 Views
  • 24 replies
  • 3 likes
  • 3266 Views
  • 24 replies
  • 3 likes

Superuser Contribution Music stopping randomly when listening offline on iPod

Similar issue. I listen to my music offline. Between a hour and 2 hours of listening the song will stop. I then have to load Spotify up again find the song which as mentioned has restarted. Then the next song will be the start of a random album on my...

  • Regular
  • Similar issue.   I listen to my music offline. Between a hour and 2 hours of listening the song will stop.   I then have to load Spotify up again find the song which as mentioned ha...
  • Jeremy
  • Spotify Legend
  • 374 Views
  • 5 replies
  • 0 likes
  • 374 Views
  • 5 replies
  • 0 likes

CarPlay Audio quality is forced to low - why?

PlanPremiumDeviceiPhone 12Operating SystemiOS 14 My Question or IssueWhen I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low, and it's is impossible to change back to Very High, which I normally us...

  • Newbie
  • Plan Premium Device iPhone 12 Operating System iOS 14   My Question or Issue When I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low,...
  • user-removed
  • Not applicable
  • 2179 Views
  • 1 replies
  • 0 likes
  • Carplay
  • 2179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Added Song Disappears

PremiumUS Device(iPhone 7)Operating System(iOS 14.1) I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that whatever reshuffling I did was not registered. Now I've lost some cool songs I've...

  • Newbie
  • Premium US   Device (iPhone 7) Operating System (iOS 14.1)   I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that what...
  • Ivan
  • Spotify Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • Playlists
    songs
  • 461 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Searching and trying to play a song in my playlists when connected to Amazon Echo Show 5

PlanPremiumCountryUKDeviceiPhone XS Max Operating SystemiOS 14.2 My Question or Issue After searching for a song in my playlists, when connected to my Amazon echo devices using the “Listening On” feature, if and when I try to select that song to play...

  • Regular
  • Plan Premium Country UK Device iPhone XS Max  Operating System iOS 14.2   My Question or Issue   After searching for a song in my playlists, when connected to my Amazon echo...
  • Jeremy
  • Spotify Legend
  • 2029 Views
  • 23 replies
  • 0 likes
  • 2029 Views
  • 23 replies
  • 0 likes

Superuser Contribution Spotify freezing when connecting to Airpods

Hi all,I recently purchased some Airpods, and have run into some trouble when using them with Spotify. Whenever I start Spotify and connect the Airpods (taking them out the case) the App freezes for up to 10 seconds and I cannot play any music and ha...

  • Casual Listener
  •   Hi all, I recently purchased some Airpods, and have run into some trouble when using them with Spotify. Whenever I start Spotify and connect the Airpods (taking them out the case) the App fr...
  • BruceSangster
  • Casual Listener
  • 35608 Views
  • 9 replies
  • 4 likes
  • 35608 Views
  • 9 replies
  • 4 likes

Superuser Contribution Spotify not scrobbling to last.fm

PlanPremium Family (I'm the family 'Owner')CountryUnited KingdomDeviceiPhone 11 Pro, MacBook Air 2018SIM ProviderThree UKOperating SystemiOS 14.4, MacOS 11.2 My Question or IssueSo I have what I believe is a super weird issue. I noticed a few months ...

  • Casual Listener
  • Plan Premium Family (I'm the family 'Owner') Country United Kingdom Device iPhone 11 Pro, MacBook Air 2018 SIM Provider Three UK Operating System iOS 14.4, MacOS 11.2   My Question or...
  • CarlosE
  • Moderator
  • 5785 Views
  • 3 replies
  • 1 likes
  • 5785 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Your Library] Bring back Artist page that Contains Saved Songs

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueAfter the new mobile app UI update, I can no longer click the artist in "Your Library" to find all my saved songs from that artist. It will go the Search artist page wh...

  • Newbie
  • Plan Premium Country USA Device iPhone X Operating System iOS 13.5.1   My Question or Issue After the new mobile app UI update, I can no longer click the artist in "Your Library" to fi...
  • horekuk
  • Music Fan
  • 2488 Views
  • 13 replies
  • 37 likes
  • 2488 Views
  • 13 replies
  • 37 likes

Listening History On Mobile Devices

Is there any way to see my history of what I've played on iOS? Here's the dealio -- I'm in the car, listening, and a song comes up that I'd like to either thumbs up or down but, of course, I'm driving and can't do it (I'm a responsible driver). But w...

  • Regular
  • Is there any way to see my history of what I've played on iOS?  Here's the dealio -- I'm in the car, listening, and a song comes up that I'd like to either thumbs up or down but, of course, I'm ...
  • MattSuda
  • Spotify Star
  • 1419 Views
  • 2 replies
  • 0 likes
  • 1419 Views
  • 2 replies
  • 0 likes

Iphone/Mobile History

PlanPremium StudentCountry CanadaDeviceiPhone 6 My Question or Issue Previously i had access to my history on mobile only when using spotify premium, now after resubscribing i dont see the option to view the history. My history does not sync between ...

  • Regular
  •   Plan Premium Student Country  Canada Device iPhone 6  My Question or Issue   Previously i had access to my history on mobile only when using spotify premium, now a...
  • MattSuda
  • Spotify Star
  • 1120 Views
  • 3 replies
  • 0 likes
  • 1120 Views
  • 3 replies
  • 0 likes

How can you view play history?

PlanPremium DeviceIpad My Question or IssueHow can you view play history on an Ipad? And why does the back button often just repeat the last song? So annoying.

  • Regular
  •   Plan Premium   Device Ipad   My Question or Issue How can you view play history on an Ipad? And why does the back button often just repeat the last song? So annoying. 
  • MattSuda
  • Spotify Star
  • 1985 Views
  • 4 replies
  • 0 likes
  • 1985 Views
  • 4 replies
  • 0 likes

[iOS] Earing Premium Spotify on Speakers with amplifier

HiHow can i ear Premium Spotify in a amplifier like Yamaha. What i saw it´s that top quality it´s not available, only in the phone or PC, Tablet.What can i do to ear a good quality sound with an apmlifier

  • Newbie
  • Hi How can i ear Premium Spotify in a amplifier like Yamaha. What i saw it´s that top quality it´s not available, only in the phone or PC, Tablet. What can i do to ear a good quality sound with an ...
  • 258 Views
  • 0 replies
  • 0 likes
  • iOS
  • 258 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How to view song history on iOS mobile devices

Plan: PremiumCountry: USADevice: iPhone 7Operating System: latest iOS 14.2Spotify Version: 8.5.86 My Question or IssuePlease bring back the clock icon that was removed from the upper right corner of the home screen so we can easily access our history...

  • Casual Listener
  • Plan: Premium Country: USA Device: iPhone 7 Operating System: latest iOS 14.2 Spotify Version: 8.5.86   My Question or Issue Please bring back the clock icon that...
  • MattSuda
  • Spotify Star
  • 4192 Views
  • 2 replies
  • 1 likes
  • 4192 Views
  • 2 replies
  • 1 likes

Syncing history between phone and desktop

I have Spotify Premium. And this past weekend I played a bunch of music from my iPhone while I was out of town. Now I'm back, and I'm on my computer, and I can't figure out what it is that I played. My "History" under "Play Queue" only shows tracks t...

  • Newbie
  • I have Spotify Premium. And this past weekend I played a bunch of music from my iPhone while I was out of town. Now I'm back, and I'm on my computer, and I can't figure out what it is that I played. ...
  • MattSuda
  • Spotify Star
  • 1784 Views
  • 1 replies
  • 9 likes
  • 1784 Views
  • 1 replies
  • 9 likes

Solved!!Superuser Contribution Stuck on "Waiting to download"

Plan PremiumCountry USADevice iPhone XrOperating System 12.3.1 My Question or IssueI have a large-ish playlist that I have set on download on the phone app... so when I add new songs to it on the desktop app or on my iPad, it's supposed to automatica...

  • Casual Listener
  • Plan  Premium Country  USA Device  iPhone Xr Operating System  12.3.1   My Question or Issue I have a large-ish playlist that I have set on download on the phone ap...
  • CarlosE
  • Moderator
  • 88552 Views
  • 33 replies
  • 0 likes
  • 88552 Views
  • 33 replies
  • 0 likes