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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30092 Views

40 replies

9 likes

  • 30092 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94765 Views

115 replies

12 likes

Other
  • 94765 Views
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

979 Views

0 replies

0 likes

iOS
  • 979 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293674 Views

60 replies

15 likes

  • 293674 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123672 Views

19 replies

38 likes

  • 123672 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify crashing on iphone

My Spotify app keeps crashing on my iPhone after 2-3 minutes of playing.

Casual Listener

My Spotify app keeps crashing on my iPhone after 2-3 minutes of playing. 

Jeremy

Spotify Legend

607 Views

3 replies

1 likes

  • 607 Views
  • 3 replies
  • 1 likes

Superuser Contribution Incorrect Like Status on Player

PlanPremiumCountryUSDeviceiPhone 12 ProOperating SystemiOS 14.8 My Question or IssueDuring playback, songs in the player will not display the likes status if I navigate away from and back to the player page. If I’m listening to the playlist and minim...

Newbie

Plan Premium Country US Device iPhone 12 Pro Operating System iOS 14.8   My Question or Issue During playback, songs in the player will not display the likes status if I navigate away ...

MafeG

Spotify Legend

417 Views

1 replies

0 likes

bug report
  • 417 Views
  • 1 replies
  • 0 likes

Sign in problem

I am having a problem... I cant change the country of my account neither I can sign in from windows app and IOS app . it is stuck at Australia. What can I do to change it back? I wish to get this fixed soon. Greetings,

Newbie

I am having a problem... I cant change the country of my account neither I can sign in from windows app and IOS app . it is stuck at Australia. What can I do to change it back?  I wish to get t...

Maxim

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hearts are inaccurate

PlanPremiumUSA DeviceiPhone 11Operating SystemiOS 14.71 My Question or IssueI am coming across songs that have the heart filled in that i haven't liked yet, and then when i click the heart it becomes unfilled and i get an "added to liked songs" notif...

Casual Listener

Plan Premium USA   Device iPhone 11 Operating System iOS 14.71   My Question or Issue I am coming across songs that have the heart filled in that i haven't liked yet, and then whe...

lnqkl-0mzj_d

Casual Listener

1081 Views

5 replies

1 likes

  • 1081 Views
  • 5 replies
  • 1 likes

Superuser Contribution Siri announce texts

Hey! I have Spotify premium on an iPhone 12 Pro & regular AirPods. When I am listening to podcasts, and Siri announces a text, Spotify does not automatically resume the podcast. Is there a workaround? iOS 14.8spotify version 8.6.62.1035

Newbie

Hey! I have Spotify premium on an iPhone 12 Pro & regular AirPods. When I am listening to podcasts, and Siri announces a text, Spotify does not automatically resume the podcast. Is there a workar...

MafeG

Spotify Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Search] Audio books not working ( Harry Potter specifically)

I’ve been listening to the Harry Potter audio books for several months now. Recently it’s been several times a day that I turn them on and listen to them whilst going about my day. last night however ( Sept 16/21) the audio books stopped working. it ...

Casual Listener

I’ve been listening to the Harry Potter audio books for several months now. Recently it’s been several times a day that I turn them on and listen to them whilst going about my day.  last night ...

Novy

Moderator

1584 Views

1 replies

1 likes

iOS
Search
  • 1584 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Shuffle always shows same 8-10 songs in different order

PlanPremiumUnited States DeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI have read lots of other posts related to this issue, but no available solutions seem to work. I am not using Spotify Connect (ie I am playing music locally on my...

Casual Listener

Plan Premium United States   Device iPhone 11 Operating System iOS 14.7.1   My Question or Issue I have read lots of other posts related to this issue, but no available solutions ...

Elena

Moderator

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't sync local files from computer to iphone x

PlanPremiumCountry USA DeviceiPhone XOperating System14.7.1 My Question or IssueI'm trying to sync local files from my laptop to my iphone X right now. I managed to get the local files to download to my Pixel 4A5G but it just refuses to work on my ip...

Casual Listener

Plan Premium Country USA   Device iPhone X Operating System 14.7.1   My Question or Issue I'm trying to sync local files from my laptop to my iphone X right now. I managed to ge...

Elena

Moderator

775 Views

1 replies

0 likes

iOS
local files
  • 775 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notifications os iOS not working

PlanPremiumSpotify Version8.6.62CountryBrazilDeviceiPhone XOperating SystemiOS 14.8 My Question or IssueHi! All of my push notifications are on, both in iOS settings and in Spotify settings, but I'm not getting any. I've tried turning all of them off...

Casual Listener

Plan Premium Spotify Version 8.6.62 Country Brazil Device iPhone X Operating System iOS 14.8   My Question or Issue Hi!   All of my push notifications are on, both in iOS sett...

Alex

Spotify Legend

1249 Views

1 replies

0 likes

iOS
iphone
Push Notifications
  • 1249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working in 2021

PlanPremiumCountryBrazilDeviceiPhone XOperating SystemiOS 14.7.1 My question or issueHey, folks! So, here's the issue plain and simple: the Autoplay feature is not working*. I'll search for a song**, play it and no similar songs start playing when it...

Casual Listener

Plan Premium Country Brazil Device iPhone X Operating System iOS 14.7.1   My question or issue Hey, folks! So, here's the issue plain and simple: the Autoplay feature is not working*. ...

Alex

Spotify Legend

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
  • 0 likes

Superuser Contribution Theres a ghost song in my playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is the thing, I have a public playlist. In my computer it says that I have 77 songs (the...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This is...

behtjes

Casual Listener

2431 Views

4 replies

0 likes

ghost
iOS
Playlists
Spotify
  • 2431 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist by others are empty on all devices

PlanFree/PremiumCountryMalaysiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlaylists by others are empty when it was working before. Eg. All Harry Potter books, ...

Casual Listener

Plan Free/Premium Country Malaysia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Playl...

Elena

Moderator

1023 Views

3 replies

1 likes

  • 1023 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Browse] Playlist presentation in ios

Keep the last used setting instead of resetting it every time… seems super obvious to me but it’s really annoying that i keep having to set it to my playlist order rather than recently played. Yes i like having that option, no i do not want it by def...

Roadie

Keep the last used setting instead of resetting it every time… seems super obvious to me but it’s really annoying that i keep having to set it to my playlist order rather than recently played. Yes i ...

Alex

Spotify Legend

2218 Views

13 replies

0 likes

Browse
  • 2218 Views
  • 13 replies
  • 0 likes

Superuser Contribution [iOS][Search] Fix playlist search delay iOS

when i search for a specific song on a playlist, i already know where to tap and can do it very fast. Playlist > scroll up > search. The problem is the responsiveness in these actions. when i tap the search bar… nothing happens. So i tap again- but w...

Roadie

when i search for a specific song on a playlist, i already know where to tap and can do it very fast. Playlist > scroll up > search. The problem is the responsiveness in these actions. when i t...

Alex

Spotify Legend

1640 Views

11 replies

0 likes

iOS
Search
  • 1640 Views
  • 11 replies
  • 0 likes

Superuser Contribution Certain open.spotify.com links break the app semi-permanently

Plan: PremiumDevice: iPhone 12Operating System: iOS 14.x I've noticed that whenever someone sends me an open.spotify.com link to an album that is not available for streaming in my country and I open the app via the link, the app ends up in a very bro...

Casual Listener

Plan: Premium Device: iPhone 12 Operating System: iOS 14.x   I've noticed that whenever someone sends me an open.spotify.com link to an album that is not available for streaming in my countr...

Alex

Spotify Legend

1103 Views

3 replies

0 likes

  • 1103 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing about 10 seconds into a song after pairing AirPods

After pairing my AirPods, and pressing play (Spotify is already open) a song will start and then immediately stop again. Nothing has been touched - not the AirPods, not the iPhone. I do have Spotify open on my Mac as well, but the primary device for ...

Regular

After  pairing my AirPods, and pressing play (Spotify is already open) a song will start and then immediately stop again.  Nothing has been touched - not the AirPods, not the iPhone.  ...

Jeremy

Spotify Legend

16979 Views

9 replies

5 likes

  • 16979 Views
  • 9 replies
  • 5 likes

Solved!!Superuser Contribution Local files on mobile

PlanPremiumCountryU.S.DeviceiPhone X My Question or IssueHey,so some how I added a local file to my liked songs while it wasn’t on my phone, and now it won’t show up. What can I do to resolve this?

Regular

  Plan Premium Country U.S. Device iPhone X   My Question or Issue Hey, so some how I added a local file to my liked songs while it wasn’t on my phone, and now it won’t show up. W...

MafeG

Spotify Legend

1287 Views

5 replies

0 likes

  • 1287 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Daily mixes only one visible on mobile

The home page used to show all daily mixes and multiple recommendations per category of recommendation, and now it only shows one at a time. This is a shame as available music options have been reduced about 10-fold. I hope this will be changed back.

Music Fan

The home page used to show all daily mixes and multiple recommendations per category of recommendation, and now it only shows one at a time. This is a shame as available music options have been reduc...

MateusM

Spotify Star

1236 Views

5 replies

1 likes

  • 1236 Views
  • 5 replies
  • 1 likes

Superuser Contribution Shuffle play all downloaded songs

Plan: PremiumCountry: USA Device: iPhone 8Operating System: iOS 12.3.2 My Question or Issue: Prior to the latest update, I could play or shuffle-play all downloaded songs. The new Liked Songs category does not have a filter for dowloaded songs only. ...

Newbie

Plan: Premium Country: USA   Device: iPhone 8 Operating System: iOS 12.3.2   My Question or Issue:  Prior to the latest update, I could play or shuffle-play all downloaded ...

user-removed

Not applicable

5157 Views

13 replies

24 likes

  • 5157 Views
  • 13 replies
  • 24 likes