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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

142794 Views

503 replies

108 likes

  • 142794 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99716 Views

19 replies

38 likes

  • 99716 Views
  • 19 replies
  • 38 likes

Add To Playlist glitch

WHEN: Only with certain tracks, not all the time. Has been happening for approx 2 months by now.WHERE: While listening to a track on iOS. Press the ... button and choose Add to PlaylistWHAT: Scroll to the desired playlist and press on it. Playlist ti...

Newbie

WHEN: Only with certain tracks, not all the time. Has been happening for approx 2 months by now. WHERE: While listening to a track on iOS. Press the ... button and choose Add to Playlist WHAT: Scro...

Josianne

Visitor

532 Views

1 replies

1 likes

  • 532 Views
  • 1 replies
  • 1 likes

Music stuck at 0:00 and won’t play

PlanPremiumCountryCanada DeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueAs of literally right now none of my msuic will play. I have my whole main playlist saved for offline and online I’ve tried insta...

Casual Listener

  Plan Premium Country Canada  Device iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue As of literally right now none of my msu...

MattSuda

Spotify Star

2201 Views

2 replies

9 likes

  • 2201 Views
  • 2 replies
  • 9 likes

Superuser Contribution App not completely removed iphone

Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i removed it, but it is still coming back. In the iphone ...

Casual Listener

Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i remo...

Julian

Moderator

2140 Views

5 replies

0 likes

  • 2140 Views
  • 5 replies
  • 0 likes

Superuser Contribution Chinese Translation Incorrect

PlanPremiumCountryCNDeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in Chinese should be "从照片库中选择"/"从相册中选择" not "从音乐库中选择" 

Casual Listener

Plan Premium Country CN Device iPhone 12 Operating System iOS 15   My Question or Issue On “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in...

Eni

Moderator

557 Views

4 replies

0 likes

  • 557 Views
  • 4 replies
  • 0 likes

Apple CarPlay not showing full track list

Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it completely bricks the app and songs will not play. In ...

Casual Listener

Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it com...

1137 Views

0 replies

0 likes

App & Features
  • 1137 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPad app is too limited, not what you would expect from a word class provider

I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with it, yes. You can find music, yes. BUT UI is not ev...

Regular

I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with...

twingocerise

Regular

1680 Views

3 replies

1 likes

folders
iOS
web
  • 1680 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not syncing local files

Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (although it's mostly just spotify devs repeating the same s...

Casual Listener

  Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (...

Eni

Moderator

504 Views

3 replies

0 likes

  • 504 Views
  • 3 replies
  • 0 likes

Superuser Contribution 3-Dot Menu Button Gone

PremiumiPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlists has disappeared. The button strangely remains for albums (see screenshot 3). I'...

Visitor

Premium iPhone SE (2016)  iOS 13.4.1    For the past full month now, the 3-dot menu button (which should be located in the  top right of screenshots 1 and 2) for only playlist...

CarlosE

Spotify Legend

9799 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Told that Apple Watch offline is just for premium users.

PlanPremiumCountryUSADeviceiPhone SEOperating System(iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is that still the plan or is Spotify considering deploying it to all users?

Regular

Plan Premium Country USA Device iPhone SE Operating System (iOS 14.6    My Question or Issue  I remember reading that Apple Watch offline mode was just for premium users. Is ...

Julian

Moderator

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is still horrible in playlists

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 14.6 My Question or IssueIt’s 2021 and the shuffling option is still horrible. Why in a playlist having many of my liked songs, those songs keep repeating over and over?!if I were to listen t...

Newbie

Plan Free/Premium Country   Device iPhone 6s Operating System iOS 14.6   My Question or Issue It’s 2021 and the shuffling option is still horrible. Why in a playlist having many o...

Jeremy

Spotify Legend

713 Views

1 replies

0 likes

Shuffle Algorithm
Shuffle Function
  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs will not play (typically uncommon music or music I don't have in a playlist)

PlanPremiumCountryUSADeviceiphone 11proOperating SystemiOS 14.6 My Question or IssueWhenever I search for music, if it is not a popular song or something I have on one of my playlists, it is common for the song to just never play.Examples:Lady Gaga -...

Casual Listener

  Plan Premium Country USA Device iphone 11pro Operating System iOS 14.6   My Question or Issue Whenever I search for music, if it is not a popular song or something I have on on...

Novy

Moderator

540 Views

3 replies

1 likes

  • 540 Views
  • 3 replies
  • 1 likes

Superuser Contribution [iOS] app crashes after a few songs play, crashes again after starting from where it left off

PlanFree (had premium before)CountryU.S.DeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueThis has been happening for a few weeks now, maybe a month or longer. A few songs will play and the app crashes suddenly, I try to re-open the app an...

Casual Listener

Plan Free (had premium before) Country U.S. Device iPhone X Operating System iOS 14.5.1   My Question or Issue This has been happening for a few weeks now, maybe a month or longer. A f...

Novy

Moderator

2665 Views

30 replies

4 likes

  • 2665 Views
  • 30 replies
  • 4 likes

Amazon alexa

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting really sick of trying to fix it now! I could spend hours and hours asking alexa to pl...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Getting...

Mom_2_Many

Regular

677 Views

1 replies

2 likes

  • 677 Views
  • 1 replies
  • 2 likes

Solved!! iOS Beta Issue

PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 14.6) My IssueThe iOS app beta (version 8.6.42.182) is closing when I try to change any song.

Gig Goer

Plan Premium Device (iPhone 8 Plus) Operating System (iOS 14.6)   My Issue The iOS app beta (version 8.6.42.182) is closing when I try to change any song.      ...

MateusM

Spotify Star

1098 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution EQ works and can’t be turned off on Airplay

PlanPremiumCountryUS, RussiaDevice(Suspected any combination of an iOS device and an Apple TV, regardless the OS versions) Steps to reproduce:1) In the Spotify app switch on any EQ preset or make a manual EQ setting2) Start an Airplay stream to an Ap...

Newbie

Plan Premium Country US, Russia Device (Suspected any combination of an iOS device and an Apple TV, regardless the OS versions)   Steps to reproduce: 1) In the Spotify app switch on any ...

Jeremy

Spotify Legend

1754 Views

2 replies

0 likes

Airplay
apple TV
iOS
  • 1754 Views
  • 2 replies
  • 0 likes

Solved!! Music won't play on my iPhone

PlanPremiumCountryCzech RepublicDevice(iPhone Xs Max, iPad Pro 11" 2020)Operating System(iOS 14.6, iPadOS 14.6) My Question or IssueHi, I have a problem with my Spotify Premium. Since last week I am unable to play any music in my app on my iPhone Xs ...

Casual Listener

Plan Premium Country Czech Republic Device (iPhone Xs Max, iPad Pro 11" 2020) Operating System (iOS 14.6, iPadOS 14.6)   My Question or Issue Hi, I have a problem with my Spotify Premi...

MateusM

Spotify Star

1387 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Using a secondary (old) device to Spotify Connect-enable my stereo

Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streamer-gizmo, and to upgrade from my constant AirPlay batt...

Newbie

Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streame...

MattSuda

Spotify Star

5085 Views

4 replies

0 likes

  • 5085 Views
  • 4 replies
  • 0 likes

Spotify picture code

  Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t directly play the song what am I doing wrong?

Visitor

    Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t di...

Billy-J

Spotify Star

2407 Views

1 replies

0 likes

  • 2407 Views
  • 1 replies
  • 0 likes

iOS Autoplay not working

Hey, i got an Issue since im using Spotify. Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spotify every second day, id like to get this problem fixed.

Casual Listener

Hey,   i got an Issue since im using Spotify.    Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spo...

Billy-J

Spotify Star

256 Views

1 replies

1 likes

  • 256 Views
  • 1 replies
  • 1 likes