Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
Rastereyes
Casual Listener
80052 Views
19 replies
37 likes

80052 Views
19 replies
37 likes

Superuser Contribution Can't log in on the app.

PlanFreeCountryUnited KingdomDeviceiPhone 5cOperating SystemiOS 10.3.3 My Question or IssueMy Spotify started playing random songs in the middle of my playlist, and when i searched why it said I'd probably been hacked, so I changed the password and c...

mbonsall
Casual Listener
Plan Free Country United Kingdom Device iPhone 5c Operating System iOS 10.3.3 My Question or Issue My Spotify started playing random songs in the middle of my playlist, and when i se...
2021-06-11 5:16:36 PM
2021-06-13 2:12:29 PM
Alex
Spotify Legend
1054 Views
6 replies
0 likes

1054 Views
6 replies
0 likes

Solved!! What is this icon?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

mojodrone
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2021-06-05 8:59:16 PM
2021-06-13 9:24:58 AM
mojodrone
Casual Listener
4174 Views
3 replies
0 likes

4174 Views
3 replies
0 likes

Superuser Contribution Spotify randomly playing

PlanPremiumCountryAmericaDeviceiPhone XROperating SystemiOS 14 My Question or IssueLately, my Spotify playlists have been playing randomly even when I have the app closed. When I try to pause it, it just keeps playing after a brief pause. Thank you f...

ClaireVoyance
Visitor
Plan Premium Country America Device iPhone XR Operating System iOS 14 My Question or Issue Lately, my Spotify playlists have been playing randomly even when I have the app cl...
2021-06-12 2:48:23 AM
2021-06-13 9:05:39 AM
Ver
Spotify Legend
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

How can I ensure Premium is accessible across all our devices including iPhones and Mac ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Simbo2016
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2021-05-19 9:52:27 AM
2021-06-11 12:22:45 AM
Simbo2016
Casual Listener
443 Views
2 replies
0 likes

443 Views
2 replies
0 likes

Superuser Contribution Impossible to connect to Spotify

Hello, I've a Premium account and try to connect to Spotify on an iPhone 5c (iOS 10.3.3). When I try to log in I get an error message : "An error happend. try again later".I've tried multiple times, same message.I tried to connect on other devices, t...

jlesca
Visitor
Hello, I've a Premium account and try to connect to Spotify on an iPhone 5c (iOS 10.3.3). When I try to log in I get an error message : "An error happend. try again later". I've tr...
2021-06-10 3:00:49 PM
2021-06-11 7:52:48 PM
CarlosE
Moderator
428 Views
1 replies
2 likes

428 Views
1 replies
2 likes

Superuser Contribution Adding/removing artists on Stations app

PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueIs there really a limit to the number of artists you can add to an individual station on the Spotify Stations ap? And how can I delete an artist from a station?

musicfan3
Regular
Plan Free Country United States Device iPhone 8 Operating System iOS 14.6 My Question or Issue Is there really a limit to the number of artists you can add to an individual station o...
2021-06-05 12:00:18 AM
2021-06-11 8:01:44 AM
Ivan
Spotify Legend
679 Views
4 replies
0 likes

679 Views
4 replies
0 likes

Superuser Contribution Playlist not saving added songs

PlanPremiumCountryMéxicoDeviceiPhone 8Operating SystemiOS 14.6 So, I created a new playlist with the songs that I previously downloaded and I was not connected to wifi and spotify was not using cellular data. Later I turned data on for spotify to add...

alxflores
Visitor
Plan Premium Country México Device iPhone 8 Operating System iOS 14.6 So, I created a new playlist with the songs that I previously downloaded and I was not connected to wifi ...
2021-06-09 4:08:20 PM
2021-06-10 4:37:25 PM
Novy
Moderator
1810 Views
1 replies
0 likes

1810 Views
1 replies
0 likes

Superuser Contribution Landscape orientation bug on iPhone 12 mini

PlanPremium FamilyCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.6 My Question or IssueGoing from any app (or the homescreen) in landscape orientation and then switching back to spotify messes up the view by adding vertical black bars on both ...

chaosthunda5
Visitor
Plan Premium Family Country USA Device iPhone 12 mini Operating System iOS 14.6 My Question or Issue Going from any app (or the homescreen) in landscape orientation and then switc...
2021-06-09 4:37:27 AM
2021-06-10 9:16:49 AM
Jeremy
Spotify Legend
623 Views
1 replies
0 likes

623 Views
1 replies
0 likes

Superuser Contribution Volume Spotify Connect iOS

IPhone 12 Pro14.6Spotify Premium When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I want to turn the volume down, it goes all the way down at once. So ther...

bart1981
Casual Listener
IPhone 12 Pro 14.6 Spotify Premium When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I w...
2021-06-07 9:32:17 PM
2021-06-09 10:51:34 AM
Alex
Spotify Legend
597 Views
3 replies
0 likes

597 Views
3 replies
0 likes

Superuser Contribution I'm trying to download my local tracks from my computer to my phone

PlanPremiumCountryUSADeviceiPhone 11Operating Systemios 14.6 My Question or IssueHi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to get them onto my phone. I turned on local audio files on my phone, so it can...

drandledorf
Casual Listener
Plan Premium Country USA Device iPhone 11 Operating System ios 14.6 My Question or Issue Hi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to ...
2021-06-08 3:47:01 AM
2021-06-09 9:24:07 AM
Ver
Spotify Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Superuser Contribution Spotify Premium not playing on my iPod Touch

PlanPremiumCountryUnited StatesDevice7th Generation iPod TouchOperating SystemiOS 14.6 My Question or IssueI've been using my iPod touch for at least a year to play music through Spotify and I haven't had any problems until recently. A couple of week...

ryohasson
Newbie
Plan Premium Country United States Device 7th Generation iPod Touch Operating System iOS 14.6 My Question or Issue I've been using my iPod touch for at least a year to play music thr...
2021-06-08 1:03:46 AM
2021-06-09 9:00:38 AM
Alex
Spotify Legend
2876 Views
1 replies
0 likes
7th generation iPod Touch
doesn't play
doesn't work
ipod
ipod touch
Seventh Generation iPod Touch
Spotify on iPod Touch
Spotify Premium
Spotify Premium doesn't work
won't play
Won't work

2876 Views
1 replies
0 likes

[iOS] Listen Offline On watchOS Not Working

We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watch running the latest watchOS 7.5 paired with the latest Appl...

belcanto
Casual Listener
We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watc...
2021-06-03 9:40:16 PM
2021-06-07 10:58:14 PM
coleman99ph
Visitor
1331 Views
6 replies
12 likes
iOS

1331 Views
6 replies
12 likes

Superuser Contribution Jump backward 15 seconds on lock screen

On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can access it. When I miss an important part and want to replay it I attempt to use th...

aloharosee
Casual Listener
On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can ...
2021-06-05 10:01:17 PM
2021-06-07 6:37:25 PM
Eni
Moderator
833 Views
3 replies
0 likes

833 Views
3 replies
0 likes

Superuser Contribution Local File Syncing Problem

PlanPremium (United States)United States Device2019 Macbook Pro to iPhone SEMacbook: Big Sur 11.4, iPhone IOS 14.6(iOS 10, Android Oreo, Windows 10,etc.) I am trying to move local files I have on my computer to my phone but under the local files part...

gsr2134
Casual Listener
Plan Premium (United States) United States Device 2019 Macbook Pro to iPhone SE Macbook: Big Sur 11.4, iPhone IOS 14.6 (iOS 10, Android Oreo, Windows 10,etc.) I am trying ...
2021-06-03 7:19:38 PM
2021-06-07 6:00:14 AM
delixir
Newbie
460 Views
3 replies
0 likes

460 Views
3 replies
0 likes

Solved!!Superuser Contribution Where is music from one artist?

PlanPremiumCountryMother Russia DeviceiPhone 6Operating SystemiOS 14.2 My Question or IssueI can’t find where I can listen all music from one performer. I go to the artist's page, and there popular tracks, realises, albums, similar artists and other,...

Irochka
Casual Listener
Plan Premium Country Mother Russia Device iPhone 6 Operating System iOS 14.2 My Question or Issue I can’t find where I can listen all music from one performer. I go t...
2021-01-07 5:14:51 AM
2021-06-06 3:16:28 PM
Mario
Spotify Legend
1033 Views
7 replies
0 likes

1033 Views
7 replies
0 likes

Superuser Contribution As a premium user, how do i download music to an iWatch?

I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or download music to it to use while out and specifically not...

Leigh89
Regular
I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or d...
2021-02-24 2:06:43 PM
2021-06-06 2:51:44 PM
Mario
Spotify Legend
560 Views
3 replies
0 likes

560 Views
3 replies
0 likes

Superuser Contribution Do you hate Spotify too?

I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architecture that is much more efficient six months ago. All compani...

F4ckSp0tify
Casual Listener
I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architec...
2021-06-04 10:33:23 PM
2021-06-06 9:22:37 AM
Alex
Spotify Legend
613 Views
1 replies
1 likes

613 Views
1 replies
1 likes

Superuser Contribution autoplay

Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts back to the start of the same song. Autoplay is selected fr...

Conormccormick
Visitor
Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts b...
2021-06-04 10:27:55 AM
2021-06-05 2:10:01 PM
Jeremy
Spotify Legend
435 Views
1 replies
0 likes
autoplay not working

435 Views
1 replies
0 likes

Superuser Contribution Custom playlist artwork doesn’t appear on social media

When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?

jacksoncarney
Casual Listener
When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?
2021-06-03 9:43:35 PM
2021-06-05 10:57:04 AM
Elena
Moderator
397 Views
2 replies
0 likes

397 Views
2 replies
0 likes

Superuser Contribution Only You not working

Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. PlanPremiumCountry UK Device(iPhone 11proOperating SystemiOS 14.6 My Question or Issue

Division41
Newbie
Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. Plan Premium Country UK Device (iPh...
2021-06-03 4:50:42 PM
2021-06-05 9:31:06 AM
Jeremy
Spotify Legend
381 Views
1 replies
0 likes

381 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts