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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136338 Views
  • 503 replies
  • 108 likes
  • 136338 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94578 Views
  • 19 replies
  • 38 likes
  • 94578 Views
  • 19 replies
  • 38 likes

Superuser Contribution 3-Dot Menu Button Gone

PremiumiPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlists has disappeared. The button strangely remains for albums (see screenshot 3). I'...

  • Visitor
  • Premium iPhone SE (2016)  iOS 13.4.1    For the past full month now, the 3-dot menu button (which should be located in the  top right of screenshots 1 and 2) for only playlist...
  • CarlosE
  • Moderator
  • 9722 Views
  • 3 replies
  • 0 likes
  • 9722 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Told that Apple Watch offline is just for premium users.

PlanPremiumCountryUSADeviceiPhone SEOperating System(iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is that still the plan or is Spotify considering deploying it to all users?

  • Regular
  • Plan Premium Country USA Device iPhone SE Operating System (iOS 14.6    My Question or Issue  I remember reading that Apple Watch offline mode was just for premium users. Is ...
  • Julian
  • Moderator
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is still horrible in playlists

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 14.6 My Question or IssueIt’s 2021 and the shuffling option is still horrible. Why in a playlist having many of my liked songs, those songs keep repeating over and over?!if I were to listen t...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 6s Operating System iOS 14.6   My Question or Issue It’s 2021 and the shuffling option is still horrible. Why in a playlist having many o...
  • Jeremy
  • Spotify Legend
  • 700 Views
  • 1 replies
  • 0 likes
  • Shuffle Algorithm
    Shuffle Function
  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs will not play (typically uncommon music or music I don't have in a playlist)

PlanPremiumCountryUSADeviceiphone 11proOperating SystemiOS 14.6 My Question or IssueWhenever I search for music, if it is not a popular song or something I have on one of my playlists, it is common for the song to just never play.Examples:Lady Gaga -...

  • Casual Listener
  •   Plan Premium Country USA Device iphone 11pro Operating System iOS 14.6   My Question or Issue Whenever I search for music, if it is not a popular song or something I have on on...
  • Novy
  • Moderator
  • 511 Views
  • 3 replies
  • 1 likes
  • 511 Views
  • 3 replies
  • 1 likes

Superuser Contribution [iOS] app crashes after a few songs play, crashes again after starting from where it left off

PlanFree (had premium before)CountryU.S.DeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueThis has been happening for a few weeks now, maybe a month or longer. A few songs will play and the app crashes suddenly, I try to re-open the app an...

  • Casual Listener
  • Plan Free (had premium before) Country U.S. Device iPhone X Operating System iOS 14.5.1   My Question or Issue This has been happening for a few weeks now, maybe a month or longer. A f...
  • Novy
  • Moderator
  • 2563 Views
  • 30 replies
  • 4 likes
  • 2563 Views
  • 30 replies
  • 4 likes

Amazon alexa

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting really sick of trying to fix it now! I could spend hours and hours asking alexa to pl...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Getting...
  • Mom_2_Many
  • Regular
  • 646 Views
  • 1 replies
  • 2 likes
  • 646 Views
  • 1 replies
  • 2 likes

Solved!! iOS Beta Issue

PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 14.6) My IssueThe iOS app beta (version 8.6.42.182) is closing when I try to change any song.

  • Gig Goer
  • Plan Premium Device (iPhone 8 Plus) Operating System (iOS 14.6)   My Issue The iOS app beta (version 8.6.42.182) is closing when I try to change any song.      ...
  • MateusM
  • Spotify Star
  • 1059 Views
  • 3 replies
  • 0 likes
  • 1059 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution EQ works and can’t be turned off on Airplay

PlanPremiumCountryUS, RussiaDevice(Suspected any combination of an iOS device and an Apple TV, regardless the OS versions) Steps to reproduce:1) In the Spotify app switch on any EQ preset or make a manual EQ setting2) Start an Airplay stream to an Ap...

  • Newbie
  • Plan Premium Country US, Russia Device (Suspected any combination of an iOS device and an Apple TV, regardless the OS versions)   Steps to reproduce: 1) In the Spotify app switch on any ...
  • Jeremy
  • Spotify Legend
  • 1726 Views
  • 2 replies
  • 0 likes
  • Airplay
    apple TV
    iOS
  • 1726 Views
  • 2 replies
  • 0 likes

Solved!! Music won't play on my iPhone

PlanPremiumCountryCzech RepublicDevice(iPhone Xs Max, iPad Pro 11" 2020)Operating System(iOS 14.6, iPadOS 14.6) My Question or IssueHi, I have a problem with my Spotify Premium. Since last week I am unable to play any music in my app on my iPhone Xs ...

  • Casual Listener
  • Plan Premium Country Czech Republic Device (iPhone Xs Max, iPad Pro 11" 2020) Operating System (iOS 14.6, iPadOS 14.6)   My Question or Issue Hi, I have a problem with my Spotify Premi...
  • MateusM
  • Spotify Star
  • 1356 Views
  • 3 replies
  • 0 likes
  • 1356 Views
  • 3 replies
  • 0 likes

Solved!! Using a secondary (old) device to Spotify Connect-enable my stereo

Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streamer-gizmo, and to upgrade from my constant AirPlay batt...

  • Newbie
  • Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streame...
  • MattSuda
  • Spotify Star
  • 5025 Views
  • 4 replies
  • 0 likes
  • 5025 Views
  • 4 replies
  • 0 likes

Spotify picture code

  Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t directly play the song what am I doing wrong?

7D348870-5292-4A65-B00F-B66CE968065F.jpeg 6DA782B3-ADE5-4925-95C7-B68FBC13A160.png
  • Visitor
  •     Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t di...
  • Billy-J
  • Spotify Star
  • 2370 Views
  • 1 replies
  • 0 likes
  • 2370 Views
  • 1 replies
  • 0 likes

iOS Autoplay not working

Hey, i got an Issue since im using Spotify. Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spotify every second day, id like to get this problem fixed.

  • Casual Listener
  • Hey,   i got an Issue since im using Spotify.    Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spo...
  • Billy-J
  • Spotify Star
  • 249 Views
  • 1 replies
  • 1 likes
  • 249 Views
  • 1 replies
  • 1 likes

Solved!! Feature request

Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you could take this into consideration it would be great...

  • Visitor
  • Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you c...
  • MateusM
  • Spotify Star
  • 1113 Views
  • 1 replies
  • 1 likes
  • 1113 Views
  • 1 replies
  • 1 likes

Listening History

HelloMy Listening History on my Apple iOS devices hasn’t been updating since last Saturdayl logged out and back in againStill not updatedl went to the App Store and found a update I updated all my devices and now the clock symbol has gone What have y...

  • Music Fan
  • Hello My Listening History on my Apple iOS devices hasn’t been updating since last Saturday l logged out and back in again Still not updated l went to the App Store and found a update   I ...
  • MateusM
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio Books destroy my recommendations

PlanPremium AccountCountryGermany DeviceiPhone 7PlusOperating SystemiOS 10My Question or IssueHi, in advance excuse my bad english. I don`t like to hear audio books anymore, because i only get a more proposals for Audio-Books and less for music. Also...

  • Visitor
  • Plan Premium Account Country Germany   Device iPhone 7Plus Operating System iOS 10 My Question or Issue Hi, in advance excuse my bad english. I don`t like to hear audio books anymore, ...
  • balatschaka
  • Casual Listener
  • 3966 Views
  • 8 replies
  • 17 likes
  • Audio books
    avoid proposals
  • 3966 Views
  • 8 replies
  • 17 likes

Superuser Contribution Birth Chart not included in Only You

PlanPremiumCountryAustraliaDeviceiPhone 12Operating SystemiOS 14 My Question or IssueMy Only You includes everything except for the Audio Birth Chart. I have tried logging out and back in, uninstalling the app and logging in on different devices but ...

  • Visitor
  • Plan Premium Country Australia Device iPhone 12 Operating System iOS 14   My Question or Issue My Only You includes everything except for the Audio Birth Chart. I have tried logging ou...
  • Alex
  • Spotify Legend
  • 6561 Views
  • 20 replies
  • 14 likes
  • 6561 Views
  • 20 replies
  • 14 likes

Superuser Contribution Spotify Apple Watch not interfacing with wireless headphones (Jaybird Vista)

PlanPremiumCountryUSADeviceApple Watch SE, Jaybird Vista 1Operating SystemWatchOS 7.5 My Question or IssueMy headphones won't interface with the Spotify for Apple Watch app. I firmly believe this is an issue with Spotifys software because I have alre...

  • Visitor
  • Plan Premium Country USA Device Apple Watch SE, Jaybird Vista 1 Operating System WatchOS 7.5   My Question or Issue My headphones won't interface with the Spotify for Apple Watch app. ...
  • Alex
  • Spotify Legend
  • 512 Views
  • 1 replies
  • 1 likes
  • 512 Views
  • 1 replies
  • 1 likes

RECENTLY PLAYED ARTIST NOT UPDATING

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, My recently played artist is not updating for almost two days now. Same thing with my followers. Despite of listening ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,    My recently played artis...
  • MattSuda
  • Spotify Star
  • 837 Views
  • 4 replies
  • 2 likes
  • 837 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify change de musique tout seul

Bonjour, je suis nouveau dans l’utilisation de Spotify. Depuis quelques temps, quand je lance ma playlist, au bout d’une ou deux chansons, Spotify change tout seul de musique et me mets un titre que je ne connais et que je n’ai pas demandé......un pe...

  • Visitor
  • Bonjour, je suis nouveau dans l’utilisation de Spotify. Depuis quelques temps, quand je lance ma playlist, au bout d’une ou deux chansons, Spotify change tout seul de musique et me mets un titre que ...
  • Alex
  • Spotify Legend
  • 38202 Views
  • 48 replies
  • 3 likes
  • 38202 Views
  • 48 replies
  • 3 likes

[iOS][Other] Only you slide show not available

The slide show feature (just like the wrapped one) is not showing up. i get the playlists, but i don't get any of the fun facts or the little slide show.

  • Visitor
  • The slide show feature (just like the wrapped one) is not showing up. i get the playlists, but i don't get any of the fun facts or the little slide show.
  • MateusM
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 498 Views
  • 1 replies
  • 0 likes