Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30417 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94964 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424522 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293751 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
after you enhance a playlist, it wont allow us to add songs to the queue by swiping. I think this was not intentional because we can still do it by clicking on the three dots. It would be cool if this was fixed. Thanks a bunch
after you enhance a playlist, it wont allow us to add songs to the queue by swiping. I think this was not intentional because we can still do it by clicking on the three dots. It would be co...
Spotify Legend
808 Views
3 replies
0 likes
Hey guys, I've been using Spotify for many years now and I haven't ran into many issues that bugged me as bad as this one. Just recently, maybe a year ago, I didn't realize the app had a feature to import MP3 files and play them offline. The feature ...
Hey guys, I've been using Spotify for many years now and I haven't ran into many issues that bugged me as bad as this one. Just recently, maybe a year ago, I didn't realize the app had a featu...
Moderator
557 Views
1 replies
0 likes
PlanPremium CountrySweden DeviceiPhone 13 Pro Max Operating SystemiOS 15.0.1 My Question or IssueAs in the title; Missing covers and photos for albums and artists in "my library list" on iPhone 13 Pro Max with Spotify 8.6.66.1248. If I open an album ...
Plan Premium Country Sweden Device iPhone 13 Pro Max Operating System iOS 15.0.1 My Question or Issue As in the title; Missing covers and photos for albu...
Spotify Legend
574 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone SE 2020, HP Pavilion 15Operating SystemiOS 10, Windows 10 I have followed all the steps to add and play local files on my iPhone, all the songs are downloaded and available to play. The problem is, whenever...
Plan Premium Country United States Device iPhone SE 2020, HP Pavilion 15 Operating System iOS 10, Windows 10 I have followed all the steps to add and play local files on my iP...
Spotify Legend
4006 Views
1 replies
0 likes
Phone: iPhone 13 proIOS software: 15.1 latestCar: Honda and latest softwareSpotify: latest update CarPlay works with no issues as long as I don’t use Spotify. As soon as I open Spotify, CarPlay crashes and shows that I have no phone connected. If I u...
Phone: iPhone 13 pro IOS software: 15.1 latest Car: Honda and latest software Spotify: latest update CarPlay works with no issues as long as I don’t use Spotify. As soon as I open Spotify...
Moderator
15151 Views
10 replies
1 likes
The progress indicator for downloading songs or podcasts to apple watch is seriously bad! Just greyed out sitting there waiting. I can tap on it to see how much has been downloaded or if there is a problem. Please improve!
The progress indicator for downloading songs or podcasts to apple watch is seriously bad! Just greyed out sitting there waiting. I can tap on it to see how much has been downloaded or if there is a p...
Moderator
1385 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(iPhone XR)Operating System(iOS 14.8) My Question or IssueI’ve noticed over the past week or so that love hearts are appearing green next to new music even though I’ve not liked them but songs i have liked are not syncing wi...
Plan Premium Country UK Device (iPhone XR) Operating System (iOS 14.8) My Question or Issue I’ve noticed over the past week or so that love hearts are appearing green n...
Music Fan
1714 Views
2 replies
0 likes
PlanFree/PremiumCountryU.K. Device(iPad)Operating System(iOS 10.) My Question or IssueUsing ipad the edit button on each playlist is missing not displaying checked iPhone and it shows and works normally.
Plan Free/Premium Country U.K. Device (iPad) Operating System (iOS 10.) My Question or Issue Using ipad the edit button on each playlist is missing not displaying checked iPhon...
Community Legend
457 Views
1 replies
0 likes
When using Spotify on an Iphone 8+, when in a playlist the refresh button at the bottom of the recommended songs is hidden behind the song currently playing.
When using Spotify on an Iphone 8+, when in a playlist the refresh button at the bottom of the recommended songs is hidden behind the song currently playing.
Community Legend
706 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone SE (iPhone 5 form factor)Operating SystemiOS My Question or IssueWhen I click the new "Create a Blend" button, on the next screen the Invite button at the bottom is hidden by the bar that shows the currently playing ...
Plan Premium Country USA Device iPhone SE (iPhone 5 form factor) Operating System iOS My Question or Issue When I click the new "Create a Blend" button, on the next screen the In...
Spotify Legend
2806 Views
10 replies
3 likes
Plan = PremiumCountry = USA Device = iPhone XsOperating System = iOS 14.7.1 My Question or Issue = I have the ability to heart songs but the app is functioning in reverse. Meaning, when I heart a song it gets removed from my liked songs. And when I u...
Plan = Premium Country = USA Device = iPhone Xs Operating System = iOS 14.7.1 My Question or Issue = I have the ability to heart songs but the app is functioning...
Spotify Legend
1712 Views
8 replies
1 likes
Spotify app updated on iPod 4 days ago (9-16-21). During playback, Spotify app will stop whenever the screen is not actively showing Spotify, ie, when screen in power save, when viewing other apps, when on home screen. I have tried restarting iPod, r...
Spotify app updated on iPod 4 days ago (9-16-21). During playback, Spotify app will stop whenever the screen is not actively showing Spotify, ie, when screen in power save, when viewing other a...
Spotify Legend
2216 Views
13 replies
0 likes
i have often bugs when the song cover doesn’t change from previous one until i swipe it down and then up again, also some songs are signed as liked when in reality i never pressed heart button and they aren’t even in liked songs playlist. these thing...
i have often bugs when the song cover doesn’t change from previous one until i swipe it down and then up again, also some songs are signed as liked when in reality i never pressed heart button and th...
Community Legend
442 Views
1 replies
0 likes
On IOS (iPhone, iPad, iPod) the "Album Cover for each song in playlist" feature has already been included some time ago, but Spotify for Mac OS X still doesn't have it. Idea: Show the Album Cover of each Song in a Playlist, even before listening to t...
On IOS (iPhone, iPad, iPod) the "Album Cover for each song in playlist" feature has already been included some time ago, but Spotify for Mac OS X still doesn't have it. Idea: Show the ...
Community Legend
774 Views
1 replies
0 likes
So when i check the battery in the setting on my phone it says that spotify have run for a minute or two when i sleeping (I dont use it on any other platform that having my account on it)Anyone know the reason?Thank for reading
So when i check the battery in the setting on my phone it says that spotify have run for a minute or two when i sleeping (I dont use it on any other platform that having my account on it) Anyone kno...
Community Legend
620 Views
1 replies
0 likes
Premium account iPhone 8 iOS 14.7.1 In the last month I’ve started having problems with playing songs on my phone. At the beginning it usually played one song, stopped and then I had to manually press play for the next song to play. During the last w...
Premium account iPhone 8 iOS 14.7.1 In the last month I’ve started having problems with playing songs on my phone. At the beginning it usually played one song, stopped and ...
Spotify Legend
614 Views
1 replies
0 likes
PlanPremiumCountryHong KongDeviceiPhone 11 ProOperating SystemiOS 14.7.1 My Question or IssueTrack progress bar showing -:— while the song is playing on another device. I cannot adjust or fast forward the song remotely while using Spotify connect.
Plan Premium Country Hong Kong Device iPhone 11 Pro Operating System iOS 14.7.1 My Question or Issue Track progress bar showing -:— while the song is playing on another device. I can...
Moderator
3204 Views
3 replies
0 likes
Hopefully the title is enough but I’ve been listening to the “New Core” playlist over the past couple of days on my iPhone 11 (latest iOS version) and noticed that the liked song icon (the heart) has been highlighted green on a lot of songs but it tu...
Hopefully the title is enough but I’ve been listening to the “New Core” playlist over the past couple of days on my iPhone 11 (latest iOS version) and noticed that the liked song icon (the heart) has...
Spotify Legend
1711 Views
5 replies
0 likes
PlanPremiumCountrySwedenDeviceIphone 7Operating SystemiOS 13.3.1 My Question or IssueI know Spotify doesn’t like to give it’s users options, but please make it possible to disable album art in playlists. You should consider options when you make chan...
Plan Premium Country Sweden Device Iphone 7 Operating System iOS 13.3.1 My Question or Issue I know Spotify doesn’t like to give it’s users options, but please make it possib...
Newbie
2925 Views
2 replies
12 likes
PlanPremiumCountryUnited States DeviceiPhone 13 Pro and iPhone SEOperating SystemIOS 15 and 14.8 respectively My Question or IssueIf I am playing music through the Spotify IOS app and switch to a different app or go to my home screen, the song stops ...
Plan Premium Country United States Device iPhone 13 Pro and iPhone SE Operating System IOS 15 and 14.8 respectively My Question or Issue If I am playing music through t...
Spotify Legend
1183 Views
1 replies
0 likes
