Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36923 Views

41 replies

10 likes

  • 36923 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102400 Views

115 replies

12 likes

Other
  • 102400 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
  • 1295 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299039 Views

61 replies

16 likes

  • 299039 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125735 Views

19 replies

38 likes

  • 125735 Views
  • 19 replies
  • 38 likes

Superuser Contribution App crashing

My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed fine. How do I fix this?

Newbie

My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed f...

Eni

Moderator

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain local files won't sync to new phone

PlanPremiumCountryUSDeviceiPhone SE 2nd genOperating SystemMost recent iOS My Question or IssueRecently got a new phone and obviously had to redownload my library. I have a lot of local files and most of them transferred but some of them refuse to. T...

Casual Listener

Plan Premium Country US Device iPhone SE 2nd gen Operating System Most recent iOS   My Question or Issue Recently got a new phone and obviously had to redownload my library. I have a l...

MafeG

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Lyrics on Mobile

When will Lyrics be available on IOS/Android?I know Apple Music has this feature for a while now and I’ve been waiting for it to come to Spotify as well.I’m still stuck with the Musixmatch App, which is buggy and scams your credits when you submit Ly...

Music Fan

When will Lyrics be available on IOS/Android? I know Apple Music has this feature for a while now and I’ve been waiting for it to come to Spotify as well. I’m still stuck with the Musixmatch App, w...

Teknevra

Roadie

866 Views

2 replies

0 likes

  • 866 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Other] Improved Offline Playback

When I travel, I download music to reduce data usage and also because I go in and out of service (when driving). The offline interaction is missing key elements. For example, when in offline mode I should not see things that have not been download (a...

Casual Listener

When I travel, I download music to reduce data usage and also because I go in and out of service (when driving). The offline interaction is missing key elements. For example, when in offline mode I s...

Novy

Moderator

622 Views

1 replies

0 likes

iOS
Other
  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Blend is inaccessible on iPhone 5/SE

The Blend CTA is covered up by the audio controls at the bottom of the screen, and the content behind the controls is not scrollable. This makes the Blend functionality inaccessible for small phones like my iPhone SE. Huge bummer because this seems l...

Visitor

The Blend CTA is covered up by the audio controls at the bottom of the screen, and the content behind the controls is not scrollable. This makes the Blend functionality  inaccessible for small p...

Novy

Moderator

1206 Views

1 replies

0 likes

iOS
  • 1206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last.FM Scrobbling not working if listening on Apple Watch

Free/Premium DeviceiPhone 12 Pro Max + Apple Watch Series 3Operating SystemiOS 15 My Question or IssueLast.FM Scrobbling not working if listening on Apple Watch.I have downloaded a few playlists to Apple Watch, but when I listen to the musics on the ...

Regular

  Free/Premium     Device iPhone 12 Pro Max + Apple Watch Series 3 Operating System iOS 15   My Question or Issue Last.FM Scrobbling not working if listening on Apple Wa...

MafeG

Spotify Legend

1734 Views

1 replies

2 likes

applewatch latfm scrobbling
  • 1734 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution I used to be able to change my playlist thumbnails and descriptions but now I can’t.

I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyone have any idea why it’s like this?? DeviceiPhone 8...

Regular

I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyon...

Jeremy

Spotify Legend

1407 Views

9 replies

0 likes

  • 1407 Views
  • 9 replies
  • 0 likes

count up, count down

Hi! Can I make a voice count up and count down intervals of 60 sec work out, 30 sec breake, whilst playing a playlist? I want to support customers doing intervals during a workout... Thanks!

Newbie

Hi! Can I make a voice count up and count down intervals of 60 sec work out, 30 sec breake, whilst playing a playlist? I want to support customers doing intervals during a workout... Thanks!

519 Views

0 replies

0 likes

App & Features
  • 519 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot find and install Spotify app in App Store

I have a Premium account on IOS 12, iphone SE. I wanted to reinstall the app as it would not load so when I tried to search for the app in the App Store the app is not there. I tried to access it via web site but when I get redirected to the App Stor...

Newbie

  I have a Premium account on IOS 12, iphone SE.    I wanted to reinstall the app as it would not load so when I tried to search for the app in the App Store the app is not there. I...

Alex

Spotify Legend

32587 Views

3 replies

2 likes

  • 32587 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify fast scrolling bug (again)

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0Spotify version: 8.6.62.1035My Question or IssueWhen i’m in a big playlist and want to fast scrolling to the bottom/top, the scrolling is very laggy (this bug was already fixed...

Roadie

Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 Spotify version: 8.6.62.1035 My Question or Issue When i’m in a big playlist and want to fast scrollin...

Alex

Spotify Legend

3987 Views

5 replies

1 likes

  • 3987 Views
  • 5 replies
  • 1 likes

Superuser Contribution Albums on CarPlay only show from letter A to E

PlanPremiumCountryFrance DeviceIphone 13 Pro MaxOperating SystemiOS 15 Hello So the problem is that CarPlay only show album from A to E , although I have a lot of albums between E and Z.The funny thing is if I log in with another free account I have ...

Music Fan

  Plan Premium Country France   Device Iphone 13 Pro Max Operating System iOS 15   Hello    So the problem is that CarPlay only show album from A to E , although...

Ver

Spotify Legend

2247 Views

5 replies

1 likes

  • 2247 Views
  • 5 replies
  • 1 likes

Superuser Contribution "Go to queue" from the widget crashes

1- Open the App from the widget on the home screen.2- Go to a playlist.3- Play a song.4- Go to “Go to queue”.5- Return to the home screen, then enter the App again from the widget… crashes! It is impossible to access "go to queue", just by restarting...

Casual Listener

1- Open the App from the widget on the home screen. 2- Go to a playlist. 3- Play a song. 4- Go to “Go to queue”. 5- Return to the home screen, then enter the App again from the widget… crashes! ...

CarlosE

Spotify Legend

1090 Views

5 replies

0 likes

bug Report issue report to Spotify
  • 1090 Views
  • 5 replies
  • 0 likes

Superuser Contribution Volkswagen - Car play back issue

PlanPremiumCountryUK DeviceiPhone XS MaxOperating SystemiOS 13 My Question or IssueSo for over a week now I have been having issues playing Spotify in my car - I plug it in via USB and listen to Spotify via my media but for some reason it plays the f...

Newbie

Plan Premium Country UK   Device iPhone XS Max Operating System iOS 13   My Question or Issue So for over a week now I have been having issues playing Spotify in my car - I plug ...

Eni

Moderator

1975 Views

1 replies

0 likes

  • 1975 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to view albums of all followed artists sorted by release date?

On iOS, premium I've followed all my favourite artists. I'd like to listen to new releases from them, so I want to view albums of all followed artists sorted by release date. For me it's the easiest way to know if there are new releases from all the ...

Casual Listener

On iOS, premium   I've followed all my favourite artists. I'd like to listen to new releases from them, so I want to view albums of all followed artists sorted by release date. For me it's the...

Mihail

Spotify Legend

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Discover] Notification on Albums from Artists you follow

Why isn't this standard out of the box? Idea is that everytime an Artist that you follow makes a new EP/Album or so then you get notified? I follow a lot of artists and it's not always easy to keep of with them releasing a new album, so if would be g...

Visitor

Why isn't this standard out of the box? 🙂   Idea is that everytime an Artist that you follow makes a new EP/Album or so then you get notified? I follow a lot of artists and it's not always ea...

Jeremy

Spotify Legend

1081 Views

3 replies

4 likes

iOS
  • 1081 Views
  • 3 replies
  • 4 likes

Superuser Contribution Devices not connecting using iOS

I have one account - 2 phones! I like one phone to be the controller whilst other listens. since weekend Spotify won’t allow to do it. So I can use be account on two different devices under premium

Regular

I have one account - 2 phones!   I like one phone to be the controller whilst other listens.  since weekend Spotify won’t allow to do it. So I can use be account on two different dev...

Mihail

Spotify Legend

1198 Views

5 replies

0 likes

App & Features
  • 1198 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Mobile][Developer] enhance feature queue issue

after you enhance a playlist, it wont allow us to add songs to the queue by swiping. I think this was not intentional because we can still do it by clicking on the three dots. It would be cool if this was fixed. Thanks a bunch

Casual Listener

after you enhance a playlist, it wont allow us to add songs to the queue by swiping. I think this was not intentional because we can still do it by clicking on the three dots.   It would be co...

Jeremy

Spotify Legend

852 Views

3 replies

0 likes

Developer
Mobile
  • 852 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files Not Playing

Hey guys, I've been using Spotify for many years now and I haven't ran into many issues that bugged me as bad as this one. Just recently, maybe a year ago, I didn't realize the app had a feature to import MP3 files and play them offline. The feature ...

Casual Listener

Hey guys,  I've been using Spotify for many years now and I haven't ran into many issues that bugged me as bad as this one. Just recently, maybe a year ago, I didn't realize the app had a featu...

Eni

Moderator

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing covers and photos for albums and artists on iPhone 13 Pro Max with Spotify 8.6.66.1248

PlanPremium CountrySweden DeviceiPhone 13 Pro Max Operating SystemiOS 15.0.1 My Question or IssueAs in the title; Missing covers and photos for albums and artists in "my library list" on iPhone 13 Pro Max with Spotify 8.6.66.1248. If I open an album ...

Visitor

Plan Premium   Country Sweden   Device iPhone 13 Pro Max   Operating System iOS 15.0.1   My Question or Issue As in the title; Missing covers and photos for albu...

MafeG

Spotify Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Play on Computer, but not on iPhone

PlanPremiumCountryUnited StatesDeviceiPhone SE 2020, HP Pavilion 15Operating SystemiOS 10, Windows 10 I have followed all the steps to add and play local files on my iPhone, all the songs are downloaded and available to play. The problem is, whenever...

Newbie

  Plan Premium Country United States Device iPhone SE 2020, HP Pavilion 15 Operating System iOS 10, Windows 10   I have followed all the steps to add and play local files on my iP...

MafeG

Spotify Legend

4049 Views

1 replies

0 likes

  • 4049 Views
  • 1 replies
  • 0 likes