Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2025-04-12 6:43:03 PM
Rastereyes
Casual Listener
85635 Views
19 replies
37 likes

85635 Views
19 replies
37 likes

Superuser Contribution App not completely removed iphone

Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i removed it, but it is still coming back. In the iphone ...

Marksterdam
Casual Listener
Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i remo...
2021-07-17 11:50:00 PM
2021-07-20 11:13:02 PM
Julian
Moderator
2068 Views
5 replies
0 likes

2068 Views
5 replies
0 likes

Superuser Contribution Chinese Translation Incorrect

PlanPremiumCountryCNDeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in Chinese should be "从照片库中选择"/"从相册中选择" not "从音乐库中选择"

dingdangnao
Casual Listener
Plan Premium Country CN Device iPhone 12 Operating System iOS 15 My Question or Issue On “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in...
2021-07-18 1:49:00 PM
2021-07-20 9:01:28 PM
Eni
Moderator
543 Views
4 replies
0 likes

543 Views
4 replies
0 likes

Apple CarPlay not showing full track list

Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it completely bricks the app and songs will not play. In ...

PicklesDominic
Casual Listener
Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it com...
2021-07-20 8:53:55 PM
1106 Views
0 replies
0 likes
App & Features

1106 Views
0 replies
0 likes

Superuser Contribution iPad app is too limited, not what you would expect from a word class provider

I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with it, yes. You can find music, yes. BUT UI is not ev...

twingocerise
Regular
I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with...
2021-07-16 9:19:44 PM
2021-07-20 1:00:53 PM
twingocerise
Regular
1597 Views
3 replies
1 likes
folders
iOS
web

1597 Views
3 replies
1 likes

Superuser Contribution Not syncing local files

Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (although it's mostly just spotify devs repeating the same s...

OmoD
Casual Listener
Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (...
2021-05-30 12:46:54 AM
2021-07-20 2:00:11 AM
Eni
Moderator
468 Views
3 replies
0 likes

468 Views
3 replies
0 likes

Superuser Contribution [iOS][Browse] I want to see artists in my library not only albums..

Urgent

Reijerevanm
Visitor
Urgent
2021-05-28 10:02:26 PM
2021-07-18 7:16:04 PM
Eni
Moderator
366 Views
1 replies
0 likes
Browse
iOS

366 Views
1 replies
0 likes

Superuser Contribution 3-Dot Menu Button Gone

PremiumiPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlists has disappeared. The button strangely remains for albums (see screenshot 3). I'...

HurryPlz
Visitor
Premium iPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlist...
2020-04-17 5:21:35 PM
2021-07-17 5:28:05 PM
CarlosE
Moderator
9603 Views
3 replies
0 likes

9603 Views
3 replies
0 likes

Solved!!Superuser Contribution Told that Apple Watch offline is just for premium users.

PlanPremiumCountryUSADeviceiPhone SEOperating System(iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is that still the plan or is Spotify considering deploying it to all users?

irish8377
Regular
Plan Premium Country USA Device iPhone SE Operating System (iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is ...
2021-07-15 6:00:36 PM
2021-07-16 6:51:54 PM
Julian
Moderator
567 Views
1 replies
0 likes

567 Views
1 replies
0 likes

Superuser Contribution Shuffle is still horrible in playlists

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 14.6 My Question or IssueIt’s 2021 and the shuffling option is still horrible. Why in a playlist having many of my liked songs, those songs keep repeating over and over?!if I were to listen t...

jonask6
Newbie
Plan Free/Premium Country Device iPhone 6s Operating System iOS 14.6 My Question or Issue It’s 2021 and the shuffling option is still horrible. Why in a playlist having many o...
2021-07-15 9:24:44 AM
2021-07-16 11:22:44 AM
Jeremy
Spotify Legend
687 Views
1 replies
0 likes
Shuffle Algorithm
Shuffle Function

687 Views
1 replies
0 likes

Superuser Contribution Songs will not play (typically uncommon music or music I don't have in a playlist)

PlanPremiumCountryUSADeviceiphone 11proOperating SystemiOS 14.6 My Question or IssueWhenever I search for music, if it is not a popular song or something I have on one of my playlists, it is common for the song to just never play.Examples:Lady Gaga -...

BrettP
Casual Listener
Plan Premium Country USA Device iphone 11pro Operating System iOS 14.6 My Question or Issue Whenever I search for music, if it is not a popular song or something I have on on...
2021-07-14 1:37:52 AM
2021-07-15 10:28:02 PM
Novy
Moderator
489 Views
3 replies
1 likes

489 Views
3 replies
1 likes

Superuser Contribution [iOS] app crashes after a few songs play, crashes again after starting from where it left off

PlanFree (had premium before)CountryU.S.DeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueThis has been happening for a few weeks now, maybe a month or longer. A few songs will play and the app crashes suddenly, I try to re-open the app an...

LRM31
Casual Listener
Plan Free (had premium before) Country U.S. Device iPhone X Operating System iOS 14.5.1 My Question or Issue This has been happening for a few weeks now, maybe a month or longer. A f...
2021-06-08 5:29:50 AM
2021-07-15 8:41:48 PM
Novy
Moderator
2447 Views
30 replies
4 likes

2447 Views
30 replies
4 likes

Amazon alexa

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting really sick of trying to fix it now! I could spend hours and hours asking alexa to pl...

CatherineMary4
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Getting...
2020-04-17 7:34:21 AM
2021-07-15 7:58:18 PM
Mom_2_Many
Regular
623 Views
1 replies
2 likes

623 Views
1 replies
2 likes

Solved!! iOS Beta Issue

PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 14.6) My IssueThe iOS app beta (version 8.6.42.182) is closing when I try to change any song.

LulaMarques
Gig Goer
Plan Premium Device (iPhone 8 Plus) Operating System (iOS 14.6) My Issue The iOS app beta (version 8.6.42.182) is closing when I try to change any song. ...
2021-06-29 11:45:39 PM
2021-07-14 4:41:23 PM
MateusM
Spotify Star
1013 Views
3 replies
0 likes

1013 Views
3 replies
0 likes

Solved!!Superuser Contribution EQ works and can’t be turned off on Airplay

PlanPremiumCountryUS, RussiaDevice(Suspected any combination of an iOS device and an Apple TV, regardless the OS versions) Steps to reproduce:1) In the Spotify app switch on any EQ preset or make a manual EQ setting2) Start an Airplay stream to an Ap...

spotefator
Newbie
Plan Premium Country US, Russia Device (Suspected any combination of an iOS device and an Apple TV, regardless the OS versions) Steps to reproduce: 1) In the Spotify app switch on any ...
2021-07-04 12:12:49 AM
2021-07-14 8:16:29 AM
Jeremy
Spotify Legend
1684 Views
2 replies
0 likes
Airplay
apple TV
iOS

1684 Views
2 replies
0 likes

Solved!! Music won't play on my iPhone

PlanPremiumCountryCzech RepublicDevice(iPhone Xs Max, iPad Pro 11" 2020)Operating System(iOS 14.6, iPadOS 14.6) My Question or IssueHi, I have a problem with my Spotify Premium. Since last week I am unable to play any music in my app on my iPhone Xs ...

Venca_CZ
Casual Listener
Plan Premium Country Czech Republic Device (iPhone Xs Max, iPad Pro 11" 2020) Operating System (iOS 14.6, iPadOS 14.6) My Question or Issue Hi, I have a problem with my Spotify Premi...
2021-07-13 11:23:09 AM
2021-07-13 11:02:46 PM
MateusM
Spotify Star
1332 Views
3 replies
0 likes

1332 Views
3 replies
0 likes

Solved!! Using a secondary (old) device to Spotify Connect-enable my stereo

Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streamer-gizmo, and to upgrade from my constant AirPlay batt...

pelle-pelle
Newbie
Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streame...
2015-02-06 2:11:18 AM
2021-07-13 12:06:41 PM
MattSuda
Spotify Star
4965 Views
4 replies
0 likes

4965 Views
4 replies
0 likes

Spotify picture code

Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t directly play the song what am I doing wrong?

Sarashark7
Visitor
Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t di...
2021-07-13 4:08:59 AM
2021-07-13 6:03:03 AM
Billy-J
Spotify Star
2327 Views
1 replies
0 likes

2327 Views
1 replies
0 likes

iOS Autoplay not working

Hey, i got an Issue since im using Spotify. Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spotify every second day, id like to get this problem fixed.

OnlyHans
Casual Listener
Hey, i got an Issue since im using Spotify. Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spo...
2021-06-08 10:22:03 PM
2021-07-13 6:01:01 AM
Billy-J
Spotify Star
238 Views
1 replies
1 likes

238 Views
1 replies
1 likes

Solved!! Feature request

Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you could take this into consideration it would be great...

0k6da0zb5tysdu0
Visitor
Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you c...
2021-07-10 11:32:57 PM
2021-07-12 6:50:55 PM
MateusM
Spotify Star
1087 Views
1 replies
0 likes

1087 Views
1 replies
0 likes

Listening History

HelloMy Listening History on my Apple iOS devices hasn’t been updating since last Saturdayl logged out and back in againStill not updatedl went to the App Store and found a update I updated all my devices and now the clock symbol has gone What have y...

Stevie_Wonder
Music Fan
Hello My Listening History on my Apple iOS devices hasn’t been updating since last Saturday l logged out and back in again Still not updated l went to the App Store and found a update I ...
2021-07-12 11:37:11 AM
2021-07-12 6:37:01 PM
MateusM
Spotify Star
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

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