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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85635 Views
  • 19 replies
  • 37 likes
  • 85635 Views
  • 19 replies
  • 37 likes

Superuser Contribution App not completely removed iphone

Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i removed it, but it is still coming back. In the iphone ...

  • Casual Listener
  • Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i remo...
  • Julian
  • Moderator
  • 2068 Views
  • 5 replies
  • 0 likes
  • 2068 Views
  • 5 replies
  • 0 likes

Superuser Contribution Chinese Translation Incorrect

PlanPremiumCountryCNDeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in Chinese should be "从照片库中选择"/"从相册中选择" not "从音乐库中选择" 

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  • Casual Listener
  • Plan Premium Country CN Device iPhone 12 Operating System iOS 15   My Question or Issue On “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in...
  • Eni
  • Moderator
  • 543 Views
  • 4 replies
  • 0 likes
  • 543 Views
  • 4 replies
  • 0 likes

Apple CarPlay not showing full track list

Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it completely bricks the app and songs will not play. In ...

  • Casual Listener
  • Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it com...
  • 1106 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 1106 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPad app is too limited, not what you would expect from a word class provider

I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with it, yes. You can find music, yes. BUT UI is not ev...

  • Regular
  • I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with...
  • twingocerise
  • Regular
  • 1597 Views
  • 3 replies
  • 1 likes
  • folders
    iOS
    web
  • 1597 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not syncing local files

Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (although it's mostly just spotify devs repeating the same s...

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  • Casual Listener
  •   Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (...
  • Eni
  • Moderator
  • 468 Views
  • 3 replies
  • 0 likes
  • 468 Views
  • 3 replies
  • 0 likes

Superuser Contribution 3-Dot Menu Button Gone

PremiumiPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlists has disappeared. The button strangely remains for albums (see screenshot 3). I'...

  • Visitor
  • Premium iPhone SE (2016)  iOS 13.4.1    For the past full month now, the 3-dot menu button (which should be located in the  top right of screenshots 1 and 2) for only playlist...
  • CarlosE
  • Moderator
  • 9603 Views
  • 3 replies
  • 0 likes
  • 9603 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Told that Apple Watch offline is just for premium users.

PlanPremiumCountryUSADeviceiPhone SEOperating System(iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is that still the plan or is Spotify considering deploying it to all users?

  • Regular
  • Plan Premium Country USA Device iPhone SE Operating System (iOS 14.6    My Question or Issue  I remember reading that Apple Watch offline mode was just for premium users. Is ...
  • Julian
  • Moderator
  • 567 Views
  • 1 replies
  • 0 likes
  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is still horrible in playlists

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 14.6 My Question or IssueIt’s 2021 and the shuffling option is still horrible. Why in a playlist having many of my liked songs, those songs keep repeating over and over?!if I were to listen t...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 6s Operating System iOS 14.6   My Question or Issue It’s 2021 and the shuffling option is still horrible. Why in a playlist having many o...
  • Jeremy
  • Spotify Legend
  • 687 Views
  • 1 replies
  • 0 likes
  • Shuffle Algorithm
    Shuffle Function
  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs will not play (typically uncommon music or music I don't have in a playlist)

PlanPremiumCountryUSADeviceiphone 11proOperating SystemiOS 14.6 My Question or IssueWhenever I search for music, if it is not a popular song or something I have on one of my playlists, it is common for the song to just never play.Examples:Lady Gaga -...

  • Casual Listener
  •   Plan Premium Country USA Device iphone 11pro Operating System iOS 14.6   My Question or Issue Whenever I search for music, if it is not a popular song or something I have on on...
  • Novy
  • Moderator
  • 489 Views
  • 3 replies
  • 1 likes
  • 489 Views
  • 3 replies
  • 1 likes

Superuser Contribution [iOS] app crashes after a few songs play, crashes again after starting from where it left off

PlanFree (had premium before)CountryU.S.DeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueThis has been happening for a few weeks now, maybe a month or longer. A few songs will play and the app crashes suddenly, I try to re-open the app an...

  • Casual Listener
  • Plan Free (had premium before) Country U.S. Device iPhone X Operating System iOS 14.5.1   My Question or Issue This has been happening for a few weeks now, maybe a month or longer. A f...
  • Novy
  • Moderator
  • 2447 Views
  • 30 replies
  • 4 likes
  • 2447 Views
  • 30 replies
  • 4 likes

Amazon alexa

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting really sick of trying to fix it now! I could spend hours and hours asking alexa to pl...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Getting...
  • Mom_2_Many
  • Regular
  • 623 Views
  • 1 replies
  • 2 likes
  • 623 Views
  • 1 replies
  • 2 likes

Solved!! iOS Beta Issue

PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 14.6) My IssueThe iOS app beta (version 8.6.42.182) is closing when I try to change any song.

  • Gig Goer
  • Plan Premium Device (iPhone 8 Plus) Operating System (iOS 14.6)   My Issue The iOS app beta (version 8.6.42.182) is closing when I try to change any song.      ...
  • MateusM
  • Spotify Star
  • 1013 Views
  • 3 replies
  • 0 likes
  • 1013 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution EQ works and can’t be turned off on Airplay

PlanPremiumCountryUS, RussiaDevice(Suspected any combination of an iOS device and an Apple TV, regardless the OS versions) Steps to reproduce:1) In the Spotify app switch on any EQ preset or make a manual EQ setting2) Start an Airplay stream to an Ap...

  • Newbie
  • Plan Premium Country US, Russia Device (Suspected any combination of an iOS device and an Apple TV, regardless the OS versions)   Steps to reproduce: 1) In the Spotify app switch on any ...
  • Jeremy
  • Spotify Legend
  • 1684 Views
  • 2 replies
  • 0 likes
  • Airplay
    apple TV
    iOS
  • 1684 Views
  • 2 replies
  • 0 likes

Solved!! Music won't play on my iPhone

PlanPremiumCountryCzech RepublicDevice(iPhone Xs Max, iPad Pro 11" 2020)Operating System(iOS 14.6, iPadOS 14.6) My Question or IssueHi, I have a problem with my Spotify Premium. Since last week I am unable to play any music in my app on my iPhone Xs ...

  • Casual Listener
  • Plan Premium Country Czech Republic Device (iPhone Xs Max, iPad Pro 11" 2020) Operating System (iOS 14.6, iPadOS 14.6)   My Question or Issue Hi, I have a problem with my Spotify Premi...
  • MateusM
  • Spotify Star
  • 1332 Views
  • 3 replies
  • 0 likes
  • 1332 Views
  • 3 replies
  • 0 likes

Solved!! Using a secondary (old) device to Spotify Connect-enable my stereo

Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streamer-gizmo, and to upgrade from my constant AirPlay batt...

  • Newbie
  • Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streame...
  • MattSuda
  • Spotify Star
  • 4965 Views
  • 4 replies
  • 0 likes
  • 4965 Views
  • 4 replies
  • 0 likes

Spotify picture code

  Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t directly play the song what am I doing wrong?

7D348870-5292-4A65-B00F-B66CE968065F.jpeg 6DA782B3-ADE5-4925-95C7-B68FBC13A160.png
  • Visitor
  •     Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t di...
  • Billy-J
  • Spotify Star
  • 2327 Views
  • 1 replies
  • 0 likes
  • 2327 Views
  • 1 replies
  • 0 likes

iOS Autoplay not working

Hey, i got an Issue since im using Spotify. Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spotify every second day, id like to get this problem fixed.

  • Casual Listener
  • Hey,   i got an Issue since im using Spotify.    Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spo...
  • Billy-J
  • Spotify Star
  • 238 Views
  • 1 replies
  • 1 likes
  • 238 Views
  • 1 replies
  • 1 likes

Solved!! Feature request

Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you could take this into consideration it would be great...

  • Visitor
  • Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you c...
  • MateusM
  • Spotify Star
  • 1087 Views
  • 1 replies
  • 0 likes
  • 1087 Views
  • 1 replies
  • 0 likes

Listening History

HelloMy Listening History on my Apple iOS devices hasn’t been updating since last Saturdayl logged out and back in againStill not updatedl went to the App Store and found a update I updated all my devices and now the clock symbol has gone What have y...

  • Music Fan
  • Hello My Listening History on my Apple iOS devices hasn’t been updating since last Saturday l logged out and back in again Still not updated l went to the App Store and found a update   I ...
  • MateusM
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes