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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80932 Views
  • 19 replies
  • 37 likes
  • 80932 Views
  • 19 replies
  • 37 likes

Superuser Contribution Spotify using data when data is turned off

PlanPremiumDeviceiPhone7Operating SystemiOS14 My Question or IssueRecently my Spotify app has been using cellular data to stream when I'm not connected to WiFi even though I have cellular data turned off for the app in my iOS settings. When I am not ...

  • Casual Listener
  • Plan Premium Device iPhone7 Operating System iOS14   My Question or Issue Recently my Spotify app has been using cellular data to stream when I'm not connected to WiFi even though I have...
  • Jeremy
  • Spotify Legend
  • 1721 Views
  • 3 replies
  • 1 likes
  • Cellular Data
  • 1721 Views
  • 3 replies
  • 1 likes

[iOS][Other] Local Files don't work on new phone

Hi, I love the local files feature on Spotify, very useful.I had it working perfectly fine on my last phone, but since transferring over to an iPhone SE 2020 a month ago, I haven't been able to carry over my old local files to my new phone. They're s...

  • Music Fan
  • Hi,   I love the local files feature on Spotify, very useful. I had it working perfectly fine on my last phone, but since transferring over to an iPhone SE 2020 a month ago, I haven't been ab...
  • eddie_sayer1
  • Music Fan
  • 574 Views
  • 2 replies
  • 0 likes
  • iOS
    Other
  • 574 Views
  • 2 replies
  • 0 likes

Superuser Contribution Customizable homescreens

I like how the home page looks and has the most used/recents at top;however, i hate getting recommended podcasts and storytelling and how its above my recently played or weekly playlists. I want to always have the same order or even be able to choose...

  • Newbie
  • I like how the home page looks and has the most used/recents at top;however, i hate getting recommended podcasts and storytelling and how its above my recently played or weekly playlists. I want to a...
  • Jeremy
  • Spotify Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art wrong over USB in Genesis G80

PlanPremium DuoCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 14.4.2 My Question or IssueI am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" display and DIS). I updated the car to the latest firmware, which is a November ...

  • Casual Listener
  • Plan Premium Duo Country USA Device iPhone 12 Pro Max Operating System iOS 14.4.2   My Question or Issue I am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" disp...
  • kanisama
  • Casual Listener
  • 1407 Views
  • 5 replies
  • 0 likes
  • album art
    album artwork
    bluetooth
    g80
    Genesis
    iOS
    ipod
    usb
  • 1407 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [iOS][Playlists] Bring back the “sort by Artist” filter in the playlist section

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really understand the decision to completely remove it and...

  • Casual Listener
  • Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really ...
  • Ver
  • Spotify Legend
  • 903 Views
  • 3 replies
  • 2 likes
  • iOS
    Playlists
  • 903 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Volume adjustment does not work on Car Play

Hi, I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volume, sometimes I have to close the app on the phone and sta...

  • Casual Listener
  • Hi,  I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volu...
  • Mihail
  • Spotify Legend
  • 10667 Views
  • 3 replies
  • 0 likes
  • 10667 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Hey Spotify Causes Car Audio Issues - CarPlay

Plan: PremiumCountry: USA Device: iPhone 11 ProOperating System: iOS 14.4Vehicle: 2020 VolvoSpotify App: 8.6.12.1032 Hi all, Using Hey Spotify causes my vehicle to remain in an always on "listening/announcement" mode. When my phone is plugged into th...

  • Casual Listener
  • Plan: Premium Country: USA   Device: iPhone 11 Pro Operating System: iOS 14.4 Vehicle: 2020 Volvo Spotify App: 8.6.12.1032   Hi all,  Using Hey Spotify causes my vehicle ...
  • CarlosE
  • Moderator
  • 6390 Views
  • 11 replies
  • 1 likes
  • 6390 Views
  • 11 replies
  • 1 likes

Superuser Contribution iphone download

PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 14 My Question or IssueHow do I stop Spotify from constantly deleting my downloads on my iPhone? My only available connection is barely 1mbps so I have to download with my mobile data. Been...

  • Regular
  • Plan Premium Country Singapore Device iPhone X Operating System iOS 14   My Question or Issue How do I stop Spotify from constantly deleting my downloads on my iPhone? My only availabl...
  • Jeremy
  • Spotify Legend
  • 3120 Views
  • 5 replies
  • 1 likes
  • 3120 Views
  • 5 replies
  • 1 likes

Canvas doesn’t work

Hey y’all, i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind of music, never seen it. I tried to clear caches, uninstall...

  • Casual Listener
  • Hey y’all,   i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind...
  • Loxer
  • Community Legend
  • 1474 Views
  • 7 replies
  • 1 likes
  • 1474 Views
  • 7 replies
  • 1 likes

Superuser Contribution App not working with VPN

Hello all, I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disabled. I’m not sure why this is an issue, as I’m from the US,...

  • Regular
  • Hello all,   I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disa...
  • XMK
  • Casual Listener
  • 37923 Views
  • 29 replies
  • 18 likes
  • 37923 Views
  • 29 replies
  • 18 likes

Solved!!Superuser Contribution Why don’t I see a “play video” option for Joe Rogan Podcast in App?

PlanFree/PremiumCountry Canada Device iPhone 7 latest IOS (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to watch JRE podcast and only the audio format is avail...

  • Visitor
  • Plan Free/Premium Country Canada    Device iPhone 7 latest IOS  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...
  • Mario
  • Spotify Legend
  • 341657 Views
  • 48 replies
  • 35 likes
  • Video option for Joe Rogan podcast not available
  • 341657 Views
  • 48 replies
  • 35 likes

Superuser Contribution Last item in queue not appearing

PlanPremium Plan CountryUSA DeviceiPhone XROperating System iOS 13.6 My Question or IssueWhen I queue any songs/podcasts, the last thing I queued is not visible (and thus can't be removed from queue or reordered). A blank space is shown where the tit...

  • Casual Listener
  • Plan Premium Plan  Country USA  Device iPhone XR Operating System  iOS 13.6   My Question or Issue When I queue any songs/podcasts, the last thing I queued is not visible (an...
  • Jeremy
  • Spotify Legend
  • 1487 Views
  • 12 replies
  • 0 likes
  • 1487 Views
  • 12 replies
  • 0 likes

No Repeat Button

plan: Freecountry: United States DeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or IssueThere is no loop / repeat button. I’ve seen multiple people use this feature but it never appears on my account.

  • Visitor
  • plan: Free country: United States   Device iPhone SE 2020 Operating System iOS 14.3   My Question or Issue There is no loop / repeat button. I’ve seen multiple people use this feat...
  • Billy-J
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • repeat
  • 451 Views
  • 1 replies
  • 0 likes

[iOS][Playlists] Playlist Folders

A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions could make playlist better, less chance of playing so...

  • Visitor
  • A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions co...
  • Billy-J
  • Spotify Star
  • 512 Views
  • 1 replies
  • 0 likes
  • iOS
    Playlists
  • 512 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Home Favorites Section Missing

PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueMy home page on my iOS app is missing the home favorite section with my top 6 favorite tiles. This functionality was showing about 4 month ago but has been...

  • Gig Goer
  • Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 14.4   My Question or Issue My home page on my iOS app is missing the home favorite section with my top 6 f...
  • CarlosE
  • Moderator
  • 2902 Views
  • 20 replies
  • 0 likes
  • iOS
    iOS 14
    iPhone 12 pro
  • 2902 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashing while phone screen off

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueSpotify crashes while listening to music when phone screen is off or when on something other than the Spotify app itself(Safari, etc) I tried clean install(clear cache, off...

  • Casual Listener
  • Plan Free Country USA Device iPhone SE Operating System iOS 14.4   My Question or Issue Spotify crashes while listening to music when phone screen is off or when on something other tha...
  • Ivan
  • Spotify Legend
  • 1661 Views
  • 6 replies
  • 0 likes
  • 1661 Views
  • 6 replies
  • 0 likes

Superuser Contribution Apple Watch Spotify app will not stream to headphones

PlanPremiumCountryUSA DeviceAPPLE WATCH 6Operating SystemwatchOS 7.3.2 My Question or IssueApple Watch Spotify app will not stream to headphones

  • Casual Listener
  • Plan Premium Country USA   Device APPLE WATCH 6 Operating System watchOS 7.3.2   My Question or Issue Apple Watch Spotify app will not stream to headphones  
  • Jooz10
  • Casual Listener
  • 829 Views
  • 6 replies
  • 0 likes
  • 829 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playlist tracks 'unplayable' on iphone

PlanPremiumCountryUK DeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueFirst half of tracks in playlists are greyed out & 'unplayable' on my iphone app, but same playlists are playing fine on PC app (see screenshots below of same playlist I...

mattshrimpton_0-1617440452658.png mattshrimpton_0-1617440984228.png
  • Newbie
  • Plan Premium Country UK   Device iPhone SE Operating System iOS 14.4   My Question or Issue First half of tracks in playlists are greyed out & 'unplayable' on my iphone app, ...
  • Ivan
  • Spotify Legend
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug - mobile app won't play music after using other apps (plus bonus bugs)

Plan: PremiumCountry: USADevice: iPhone 7+Operating System: iOS 14.4.2 My Question or Issue After using apps like YouTube and Snapchat, when I boot up Spotify and try to play music, no audio comes out. The music indicator shows that it is playing mus...

  • Newbie
  • Plan: Premium Country: USA Device: iPhone 7+ Operating System: iOS 14.4.2   My Question or Issue   After using apps like YouTube and Snapchat, when I boot up Spot...
  • Ivan
  • Spotify Legend
  • 653 Views
  • 1 replies
  • 1 likes
  • 653 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify keeps crashing on iOS 14.4

PlanFreeCountryAustralia DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueAfter approximately 20 mins playing music, Spotify crashes. Once I reopen it, it keeps crashing during the 1st song.Things I already tried:- I made sure my iPhone is ...

  • Casual Listener
  • Plan Free Country Australia   Device iPhone 8 Operating System iOS 14.4   My Question or Issue After approximately 20 mins playing music, Spotify crashes. Once I reopen it, it ke...
  • Hawkings0
  • Regular
  • 5421 Views
  • 7 replies
  • 1 likes
  • 5421 Views
  • 7 replies
  • 1 likes