Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
80932 Views
19 replies
37 likes

80932 Views
19 replies
37 likes

Superuser Contribution Spotify using data when data is turned off

PlanPremiumDeviceiPhone7Operating SystemiOS14 My Question or IssueRecently my Spotify app has been using cellular data to stream when I'm not connected to WiFi even though I have cellular data turned off for the app in my iOS settings. When I am not ...

jkathleen5
Casual Listener
Plan Premium Device iPhone7 Operating System iOS14 My Question or Issue Recently my Spotify app has been using cellular data to stream when I'm not connected to WiFi even though I have...
2021-04-08 8:49:05 PM
2021-04-10 8:24:41 AM
Jeremy
Spotify Legend
1721 Views
3 replies
1 likes
Cellular Data

1721 Views
3 replies
1 likes

[iOS][Other] Local Files don't work on new phone

Hi, I love the local files feature on Spotify, very useful.I had it working perfectly fine on my last phone, but since transferring over to an iPhone SE 2020 a month ago, I haven't been able to carry over my old local files to my new phone. They're s...

eddie_sayer1
Music Fan
Hi, I love the local files feature on Spotify, very useful. I had it working perfectly fine on my last phone, but since transferring over to an iPhone SE 2020 a month ago, I haven't been ab...
2021-03-26 4:04:43 PM
2021-04-09 2:42:54 PM
eddie_sayer1
Music Fan
574 Views
2 replies
0 likes
iOS
Other

574 Views
2 replies
0 likes

Superuser Contribution Customizable homescreens

I like how the home page looks and has the most used/recents at top;however, i hate getting recommended podcasts and storytelling and how its above my recently played or weekly playlists. I want to always have the same order or even be able to choose...

Averagemusicguy
Newbie
I like how the home page looks and has the most used/recents at top;however, i hate getting recommended podcasts and storytelling and how its above my recently played or weekly playlists. I want to a...
2021-04-08 1:31:21 PM
2021-04-09 1:43:11 PM
Jeremy
Spotify Legend
542 Views
1 replies
0 likes

542 Views
1 replies
0 likes

Superuser Contribution Album art wrong over USB in Genesis G80

PlanPremium DuoCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 14.4.2 My Question or IssueI am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" display and DIS). I updated the car to the latest firmware, which is a November ...

kanisama
Casual Listener
Plan Premium Duo Country USA Device iPhone 12 Pro Max Operating System iOS 14.4.2 My Question or Issue I am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" disp...
2021-04-07 4:08:35 AM
2021-04-08 11:11:56 PM
kanisama
Casual Listener
1407 Views
5 replies
0 likes
album art
album artwork
bluetooth
g80
Genesis
iOS
ipod
usb

1407 Views
5 replies
0 likes

Solved!!Superuser Contribution [iOS][Playlists] Bring back the “sort by Artist” filter in the playlist section

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really understand the decision to completely remove it and...

crims0n
Casual Listener
Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really ...
2020-12-01 10:19:45 AM
2021-04-08 9:32:10 AM
Ver
Spotify Legend
903 Views
3 replies
2 likes
iOS
Playlists

903 Views
3 replies
2 likes

Solved!!Superuser Contribution Volume adjustment does not work on Car Play

Hi, I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volume, sometimes I have to close the app on the phone and sta...

JoeyTribiani74
Casual Listener
Hi, I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volu...
2021-04-01 1:55:24 AM
2021-04-08 8:38:31 AM
Mihail
Spotify Legend
10667 Views
3 replies
0 likes

10667 Views
3 replies
0 likes

Solved!!Superuser Contribution Hey Spotify Causes Car Audio Issues - CarPlay

Plan: PremiumCountry: USA Device: iPhone 11 ProOperating System: iOS 14.4Vehicle: 2020 VolvoSpotify App: 8.6.12.1032 Hi all, Using Hey Spotify causes my vehicle to remain in an always on "listening/announcement" mode. When my phone is plugged into th...

southpolebrand
Casual Listener
Plan: Premium Country: USA Device: iPhone 11 Pro Operating System: iOS 14.4 Vehicle: 2020 Volvo Spotify App: 8.6.12.1032 Hi all, Using Hey Spotify causes my vehicle ...
2021-04-03 12:21:40 AM
2021-04-07 3:52:23 PM
CarlosE
Moderator
6390 Views
11 replies
1 likes

6390 Views
11 replies
1 likes

Superuser Contribution iphone download

PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 14 My Question or IssueHow do I stop Spotify from constantly deleting my downloads on my iPhone? My only available connection is barely 1mbps so I have to download with my mobile data. Been...

meetdapete
Regular
Plan Premium Country Singapore Device iPhone X Operating System iOS 14 My Question or Issue How do I stop Spotify from constantly deleting my downloads on my iPhone? My only availabl...
2020-10-20 6:45:03 AM
2021-04-07 8:19:35 AM
Jeremy
Spotify Legend
3120 Views
5 replies
1 likes

3120 Views
5 replies
1 likes

Canvas doesn’t work

Hey y’all, i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind of music, never seen it. I tried to clear caches, uninstall...

Atomicmvn
Casual Listener
Hey y’all, i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind...
2021-03-20 6:06:19 PM
2021-04-06 7:21:33 PM
Loxer
Community Legend
1474 Views
7 replies
1 likes

1474 Views
7 replies
1 likes

Superuser Contribution App not working with VPN

Hello all, I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disabled. I’m not sure why this is an issue, as I’m from the US,...

xiahsshi
Regular
Hello all, I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disa...
2020-01-29 1:16:31 PM
2021-04-06 3:47:37 PM
XMK
Casual Listener
37923 Views
29 replies
18 likes

37923 Views
29 replies
18 likes

Solved!!Superuser Contribution Why don’t I see a “play video” option for Joe Rogan Podcast in App?

PlanFree/PremiumCountry Canada Device iPhone 7 latest IOS (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to watch JRE podcast and only the audio format is avail...

ValHalla777
Visitor
Plan Free/Premium Country Canada Device iPhone 7 latest IOS (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...
2020-09-14 8:51:25 PM
2021-04-06 2:30:29 PM
Mario
Spotify Legend
341657 Views
48 replies
35 likes
Video option for Joe Rogan podcast not available

341657 Views
48 replies
35 likes

Superuser Contribution Last item in queue not appearing

PlanPremium Plan CountryUSA DeviceiPhone XROperating System iOS 13.6 My Question or IssueWhen I queue any songs/podcasts, the last thing I queued is not visible (and thus can't be removed from queue or reordered). A blank space is shown where the tit...

annajmcd
Casual Listener
Plan Premium Plan Country USA Device iPhone XR Operating System iOS 13.6 My Question or Issue When I queue any songs/podcasts, the last thing I queued is not visible (an...
2020-08-13 10:09:09 PM
2021-04-06 2:08:46 PM
Jeremy
Spotify Legend
1487 Views
12 replies
0 likes

1487 Views
12 replies
0 likes

No Repeat Button

plan: Freecountry: United States DeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or IssueThere is no loop / repeat button. I’ve seen multiple people use this feature but it never appears on my account.

WatchOut
Visitor
plan: Free country: United States Device iPhone SE 2020 Operating System iOS 14.3 My Question or Issue There is no loop / repeat button. I’ve seen multiple people use this feat...
2021-04-05 6:41:53 AM
2021-04-06 6:02:15 AM
Billy-J
Spotify Star
451 Views
1 replies
0 likes
repeat

451 Views
1 replies
0 likes

[iOS][Playlists] Playlist Folders

A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions could make playlist better, less chance of playing so...

Tom_Irving1912
Visitor
A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions co...
2021-04-02 3:20:20 PM
2021-04-06 6:01:11 AM
Billy-J
Spotify Star
512 Views
1 replies
0 likes
iOS
Playlists

512 Views
1 replies
0 likes

Solved!!Superuser Contribution [iOS] Home Favorites Section Missing

PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueMy home page on my iOS app is missing the home favorite section with my top 6 favorite tiles. This functionality was showing about 4 month ago but has been...

Troy_F
Gig Goer
Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 14.4 My Question or Issue My home page on my iOS app is missing the home favorite section with my top 6 f...
2021-03-08 7:03:16 PM
2021-04-05 8:09:55 PM
CarlosE
Moderator
2902 Views
20 replies
0 likes
iOS
iOS 14
iPhone 12 pro

2902 Views
20 replies
0 likes

Solved!!Superuser Contribution Spotify crashing while phone screen off

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueSpotify crashes while listening to music when phone screen is off or when on something other than the Spotify app itself(Safari, etc) I tried clean install(clear cache, off...

Temple123
Casual Listener
Plan Free Country USA Device iPhone SE Operating System iOS 14.4 My Question or Issue Spotify crashes while listening to music when phone screen is off or when on something other tha...
2021-04-03 4:19:34 AM
2021-04-05 8:37:29 AM
Ivan
Spotify Legend
1661 Views
6 replies
0 likes

1661 Views
6 replies
0 likes

Superuser Contribution Apple Watch Spotify app will not stream to headphones

PlanPremiumCountryUSA DeviceAPPLE WATCH 6Operating SystemwatchOS 7.3.2 My Question or IssueApple Watch Spotify app will not stream to headphones

Jooz10
Casual Listener
Plan Premium Country USA Device APPLE WATCH 6 Operating System watchOS 7.3.2 My Question or Issue Apple Watch Spotify app will not stream to headphones
2021-03-24 2:15:44 AM
2021-04-04 10:43:59 PM
Jooz10
Casual Listener
829 Views
6 replies
0 likes

829 Views
6 replies
0 likes

Superuser Contribution Playlist tracks 'unplayable' on iphone

PlanPremiumCountryUK DeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueFirst half of tracks in playlists are greyed out & 'unplayable' on my iphone app, but same playlists are playing fine on PC app (see screenshots below of same playlist I...

mattshrimpton
Newbie
Plan Premium Country UK Device iPhone SE Operating System iOS 14.4 My Question or Issue First half of tracks in playlists are greyed out & 'unplayable' on my iphone app, ...
2021-04-03 11:11:49 AM
2021-04-04 1:01:28 PM
Ivan
Spotify Legend
347 Views
2 replies
0 likes

347 Views
2 replies
0 likes

Superuser Contribution Bug - mobile app won't play music after using other apps (plus bonus bugs)

Plan: PremiumCountry: USADevice: iPhone 7+Operating System: iOS 14.4.2 My Question or Issue After using apps like YouTube and Snapchat, when I boot up Spotify and try to play music, no audio comes out. The music indicator shows that it is playing mus...

gabepetersen
Newbie
Plan: Premium Country: USA Device: iPhone 7+ Operating System: iOS 14.4.2 My Question or Issue After using apps like YouTube and Snapchat, when I boot up Spot...
2021-04-02 11:42:17 PM
2021-04-04 9:48:28 AM
Ivan
Spotify Legend
653 Views
1 replies
1 likes

653 Views
1 replies
1 likes

Superuser Contribution Spotify keeps crashing on iOS 14.4

PlanFreeCountryAustralia DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueAfter approximately 20 mins playing music, Spotify crashes. Once I reopen it, it keeps crashing during the 1st song.Things I already tried:- I made sure my iPhone is ...

omar_eco
Casual Listener
Plan Free Country Australia Device iPhone 8 Operating System iOS 14.4 My Question or Issue After approximately 20 mins playing music, Spotify crashes. Once I reopen it, it ke...
2021-03-08 1:31:17 AM
2021-04-04 3:02:17 AM
Hawkings0
Regular
5421 Views
7 replies
1 likes

5421 Views
7 replies
1 likes

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