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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43961 Views

44 replies

10 likes

  • 43961 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109479 Views

116 replies

13 likes

Other
  • 109479 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302029 Views

62 replies

16 likes

  • 302029 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127991 Views

19 replies

38 likes

  • 127991 Views
  • 19 replies
  • 38 likes

[iOS][Other] spotify crashing then starting the song from the beggining

when i open spotify and hit play music, almost everytime, at least twice a song, the app closes/crashes, and the song that was playing starts from the beggining.

Visitor

when i open spotify and hit play music, almost everytime, at least twice a song, the app closes/crashes, and the song that was playing starts from the beggining.

399 Views

0 replies

1 likes

iOS
Other
  • 399 Views
  • 0 replies
  • 1 likes

Superuser Contribution Getting Spotify/Parcast into my podcast player

PlanPremiumCountryAustralia DeviceiPad Pro 12.9 (2nd generation)Operating SystemiPadOS 14.7.1 My Question or IssueI would like to subscribe to a number of podcasts that have recently moved host to Parcast. But I do not want to listen to them using th...

Regular

Plan Premium Country Australia   Device iPad Pro 12.9 (2nd generation) Operating System iPadOS 14.7.1   My Question or Issue I would like to subscribe to a number of podcasts tha...

sasilk

Regular

845 Views

4 replies

0 likes

podcast
  • 845 Views
  • 4 replies
  • 0 likes

Superuser Contribution Apple Watch Can’t Control Spotify Connect Device’s Volume

PlanPremiumCountryUSADeviceWatch series 6Operating Systemwatchos 7 My Question or IssueWhen listening to music through a device being controlled by spotify connect, my apple watch can pause, play, skip and select a different album. But when i turn th...

Music Fan

Plan Premium Country USA Device Watch series 6 Operating System watchos 7   My Question or Issue When listening to music through a device being controlled by spotify connect, my apple ...

alferz

Music Fan

2727 Views

2 replies

0 likes

  • 2727 Views
  • 2 replies
  • 0 likes

Superuser Contribution New mini-player interface on iOS doesnt’exist

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueThe new spotify mini-player interface on my iphone doesn’t appear. My brother (with a oneplus nord) already have this feature by weeks.Today, i logged in o...

Roadie

Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue The new spotify mini-player interface on my iphone doesn’t appear. My brother (...

CarlosE

Spotify Legend

1671 Views

3 replies

0 likes

  • 1671 Views
  • 3 replies
  • 0 likes

[iOS] App crashes when unliking a playlist whilst it is downloading

PlanPremiumCountryUKDeviceiPhone 12 ProOperating SystemiOS 14.6App Version8.6.48.1180 My Question or IssueSteps to reproduce:like a playlist, press download, then unlike the playlist whilst it is still downloading.Hard crashes the app.

Casual Listener

Plan Premium Country UK Device iPhone 12 Pro Operating System iOS 14.6 App Version 8.6.48.1180   My Question or Issue Steps to reproduce: like a playlist, press download, then unlik...

Billy-J

Spotify Star

1295 Views

7 replies

0 likes

  • 1295 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcasts on iPad app

PlanPremiumCountryUSADeviceiPad Pro, 12.5 inchesOperating SystemiOS My Question or IssueI enjoy listening to podcasts in the mornings and when I open my iPad app, I see the blue dot next to the show title, indicating a new episode. However when I nav...

Casual Listener

Plan Premium Country USA Device iPad Pro, 12.5 inches Operating System iOS  My Question or Issue I enjoy listening to podcasts in the mornings and when I open my iPad app, I see the blu...

MafeG

Spotify Legend

676 Views

1 replies

0 likes

Podcasts
  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some links/buttons are unresponsive while AirPods are connected

PlanPremiumDeviceiPhone SE 2020Operating SystemiOS 14 My Question or Issue When I click certain links and buttons in the Spotify app, nothing happens.These links/buttons include: Remove download (both the text link and the icon), Change Image (to set...

Casual Listener

Plan Premium Device iPhone SE 2020 Operating System iOS 14   My Question or Issue   When I click certain links and buttons in the Spotify app, nothing happens. These links/buttons...

MafeG

Spotify Legend

1105 Views

3 replies

1 likes

AirPods
broken
bug
change image
iOS
pin playlist
remove download
unresponsive
  • 1105 Views
  • 3 replies
  • 1 likes

Changing Volume of Spotify playing on iPad from my iPhone

Does Spotify plan to add the ability to control Volume from a different Device connected on the same network? For instance I often use my iPad to play music via my Bluetooth Speakers. I'm able to log into this same Spotify Account from my iPhone and ...

Visitor

Does Spotify plan to add the ability to control Volume from a different Device connected on the same network?     For instance I often use my iPad to play music via my Bluetooth Spea...

MateusM

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] randomly exits out of app and music stops

I have an iPhone 8 Plus and use the free version of Spotify. When I close the app and listen to music after a few songs the app constantly closes, and the music turns off and the song restarts. This happens all the time and is really inconvenient.

Visitor

I have an iPhone 8 Plus and use the free version of Spotify. When I close the app and listen to music after a few songs the app constantly closes, and the music turns off and the song restarts. This ...

Eni

Moderator

450 Views

1 replies

0 likes

iOS
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove songs once added to your artist’s library

Hi. How can we remove songs that once we added to an artist’s library and we don’t want them there anymore? I used to add the entire albums of some artists by the time they were launched just to listen offline and then select the songs I woul leave i...

Visitor

Hi.   How can we remove songs that once we added to an artist’s library and we don’t want them there anymore?   I used to add the entire albums of some artists by the time they were lau...

Novy

Moderator

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Downloading single tracks on premium - no way; podcasts, playlists, radios - with no problem

Well, im on 3-month free trial, im using iPhone with latest iOS, have only 3 devices connected (out of 5 possible). Have some music already downloaded from my PC (but its well below 3000 tracks, 780 tops)When i open the menu for single track I want t...

Newbie

Well, im on 3-month free trial, im using iPhone with latest iOS, have only 3 devices connected (out of 5 possible). Have some music already downloaded from my PC (but its well below 3000 tracks, 780 ...

MateusM

Spotify Star

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song won’t play after 10 second mark or not at all

I have an iPhone X that is up to date with the latest software, I have Spotify premium and the app version I have is 8.6.48.1180My issue is every song I play stops playing at the 9, 10, 11 second mark and then no other songs play at all. I have check...

Casual Listener

I have an iPhone X that is up to date with the latest software, I have Spotify premium and the app version I have is 8.6.48.1180 My issue is every song I play stops playing at the 9, 10, 11 s...

Jeremy

Spotify Legend

837 Views

4 replies

1 likes

  • 837 Views
  • 4 replies
  • 1 likes

Superuser Contribution Track Thirteen Grayed Out

Hey folks, a really bizarre problem to report. I have found that any album or playlist with exactly thirteen tracks will have the thirteenth track grayed out on MacOS but not Windows. For example, if I look at Joseph Spence - Encore on the Spotify ap...

Music Fan

Hey folks, a really bizarre problem to report.  I have found that any album or playlist with exactly thirteen tracks will have the thirteenth track grayed out on MacOS but not Windows. For examp...

Jeremy

Spotify Legend

802 Views

2 replies

1 likes

  • 802 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Connect stuck on connecting

PlanPremiumCountryAU/US (US account living in AU)DeviceApple Watch I was able to download songs to my Apple Watch with my phone next to me and through wifi. I connected a bluetooth speaker to my Apple Watch. I was able to play the dowloaded songs on ...

Newbie

Plan Premium Country AU/US (US account living in AU) Device Apple Watch   I was able to download songs to my Apple Watch with my phone next to me and through wifi. I connected a bluetooth...

Alex

Spotify Legend

2570 Views

1 replies

0 likes

  • 2570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Караоке в Spotify

Hello Spotify developers! When there will be a karaoke mode, how in Apple Music?The karaoke not only allows to repeat favourite songs, and also to learn the correct pronunciation of a foreign language.

Casual Listener

Hello Spotify developers!   When there will be a karaoke mode, how in Apple Music? The karaoke not only allows to repeat favourite songs, and also to learn the correct pronunciation of a fore...

Alex

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot access all playlists when streaming from Apple Watch with cellular

PlanPremiumCountryDenmarkDeviceApple Watch Series 6 with cellularOperating System(watchOS 7.6) My Question or IssueWhen I go out for a run without my phone and listen to music via Spotify on my Apple Watch (which has a cellular connection), I can onl...

Casual Listener

Plan Premium Country Denmark Device Apple Watch Series 6 with cellular Operating System (watchOS 7.6)   My Question or Issue When I go out for a run without my phone and listen to musi...

Eni

Moderator

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Thoughts on Three Dots Button

Today it's a trend to put all functions under three dots button (…), but this also means there should be easy access for it. On contrary, Spotify puts it on the top of the screen. Nowadays devices have screens near 6 inches or even larger. With these...

Roadie

Today it's a trend to put all functions under three dots button (…), but this also means there should be easy access for it. On contrary, Spotify puts it on the top of the screen. Nowadays devices ha...

Onewave

Roadie

1345 Views

3 replies

1 likes

  • 1345 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music Randomly Stopping on Google Home (Casting from iOS)

PlanPremium CountryUnited States Device(iPhone 12 Pro) Operating System(iOS 14.6) My Question or IssueOver the last few weeks, I have been experiencing a severe upswing in issues with my Google Home devices randomly pausing/stopping playback. This ha...

Music Fan

Plan Premium   Country United States   Device (iPhone 12 Pro)   Operating System (iOS 14.6)   My Question or Issue Over the last few weeks, I have been experiencing a...

Eni

Moderator

3754 Views

11 replies

4 likes

Google Home
  • 3754 Views
  • 11 replies
  • 4 likes

Superuser Contribution [Mobile] my songs won’t play all the way through without kicking me out

i’ve logged out of everything and re joined but every time i try to listen to a song half way through the song my account glitches and kicks me out of my spotify app

Visitor

i’ve logged out of everything and re joined but every time i try to listen to a song half way through the song my account glitches and kicks me out of my spotify app

Eni

Moderator

426 Views

1 replies

0 likes

Mobile
  • 426 Views
  • 1 replies
  • 0 likes

Not Casting to other devices & Apple TV not working

Premium, USA, iPhone 12 Pro, Macbook Pro 2017, iPad Air 3rd Gen, Apple TV (all not working properly)Operating SystemiOS 14.7.1, Mac OS Big SurSpotify will not cast to other devices. It will play locally on my iPhone and iPad, but will not cast to my ...

Newbie

Premium, USA, iPhone 12 Pro, Macbook Pro 2017, iPad Air 3rd Gen, Apple TV (all not working properly) Operating System iOS 14.7.1, Mac OS Big Sur Spotify will not cast to other devices. I...

MateusM

Spotify Star

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes