Can't login on my ipad 4th gen

[alexvause909]

I've tried numerous times, tried uninstalling app etc.. logged on with my desktop, iphone but it wont on the ipad. Its telling me that my username and password dont match a spotify account. They most certainly do as ive checked. help 😞

[MafeG]

Hi @alexvause909,

Welcome to the Community! We're happy to shed some light on the situation.

We've moved your post to this help board as it fits better its content. 

Since you're using a 4th generation iPad, the device is probably not supported. Take into account that the minimum system requirement is iOS 12.

If your iPad has an older OS, it means that unfortunately it's not supported anymore and explains why you're able to access your account with other devices. 

Hope this clears things up. Don't hesitate to reach out again if you have questions.