Thanks for reaching out!
That doesn't sound right. Let's get to the bottom of this.
First up, could you try restarting your device? I know it sounds simple, but it's often overlooked. If that didn't do the trick, please try performing a quick clean reinstallation of the app by following these steps.
Let me know how it goes — I'll be here in case you need any further help 🙂
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Note: I'm not a Spotify employee.