Can’t open “liked music” offline

Solved!

Can’t open “liked music” offline

 

Plan

Premium

Country

Brazil

Device

iPhone 6s

Operating System

14.5.1

 

My Question or Issue

When I’m offline my playlist “Liked Songs” doesn’t open. Only on Wi-Fi or mobile data turned on so I it opens.

Before I updated Spotify I could do that, but now that I’ve updated I can’t anymore.

is it normal?

 

Ps: My playlist “liked songs” isn’t downloaded but a lot of songs in there is.

 

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Reply

Accepted Solutions
Marked as solution

Hey there @andrezs

 

Thanks for reaching out here in the Community, and welcome 🙂

 

We understand you've already tried reinstalling the app. However, we'd like to suggest a clean reinstall as it's more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble. 

 

If this doesn't do the trick, could you try downloading the playlist to see if you notice any difference? 

 

We'll keep an eye out for your reply.

NovyModerator
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View solution in original post

3 Replies

Ps2: I’ve already reinstalled Spotify

Marked as solution

Hey there @andrezs

 

Thanks for reaching out here in the Community, and welcome 🙂

 

We understand you've already tried reinstalling the app. However, we'd like to suggest a clean reinstall as it's more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble. 

 

If this doesn't do the trick, could you try downloading the playlist to see if you notice any difference? 

 

We'll keep an eye out for your reply.

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Thanks for helping. Tried what you told me. I come back later to say if it’s works.

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