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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 43510 Views
  • 15 replies
  • 36 likes
  • 43510 Views
  • 15 replies
  • 36 likes

Some downloads are not working in offline mode

Premium/Canada DeviceiPhone XSOperating SystemiOS 14 My Question or Issue: This has happened every few months, my downloads become seemingly corrupted, and won't play without an internet connection. I would like to avoid a clean install as it is a pa...

  • Visitor
  • Premium/Canada   Device iPhone XS Operating System iOS 14   My Question or Issue:   This has happened every few months, my downloads become seemingly corrupted, and won't play...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

Spotify app isn't working on Apple Watch. Play options greyed out

Premium PlanUSAiPhone X | Series 4 Apple WatchiOS 14 | watchOS 7.0.2 This issue just started this week. When I play music on Spotify from my phone, nothing appears on my watch Spotify app. If a song does appear, it's not the current song. When I try ...

IMG_5589.jpg
  • Visitor
  • Premium Plan USA iPhone X | Series 4 Apple Watch iOS 14 | watchOS 7.0.2   This issue just started this week. When I play music on Spotify from my phone, nothing appears on my watch Spo...
  • 1705 Views
  • 0 replies
  • 2 likes
  • Apple Watch
    Apple Watch Series 4
    iOS
    iphone x
    watchOS
    watchOS7
  • 1705 Views
  • 0 replies
  • 2 likes

Shortcuts

PlanPremiumCountryPolandDeviceiPhone 11 Operating SystemiOS 14.0.1Spotify Version8.5.80.1178 Please tell there's a way to update these shortcuts under "Good morning" text. Why there are only TWO shorcuts when it supposed to be more? It's stuck and no...

  • Visitor
  • Plan Premium Country Poland Device iPhone 11  Operating System iOS 14.0.1 Spotify Version 8.5.80.1178   Please tell there's a way to update these shortcuts under "Good morning" t...
  • Loxer
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Lyrics not working on iPhone 11

PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 14 My Question or IssueI've been trying to get in hand with the lyrics system since its available. I had a iPhone 7 which didn't have lyrics but I thought its too old so I didn't really care. Now...

  • Visitor
  • Plan Premium Country UK Device iPhone 11 Operating System iOS 14   My Question or Issue I've been trying to get in hand with the lyrics system since its available. I had a iPhone 7 whi...
  • Loxer
  • Community Legend
  • 612 Views
  • 2 replies
  • 0 likes
  • 612 Views
  • 2 replies
  • 0 likes

Spotify premium possible workaround

Good morning everyone , I wanted to ask a question about premium offline playback feature .let's assume that I'm a premium user , that has downloaded 6k songs a day before my premium sub expires then I turn airplane mode on ( so the servers won't upd...

  • Visitor
  • Good morning everyone ,    I wanted to ask a question about premium offline playback feature . let's assume that I'm a premium user , that has downloaded 6k songs a day before my premium...
  • Loxer
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Skipping Songs, won't play or songs stopping after 10-12 seconds,

PlanPremiumCountryNetherlands DeviceiPhone XrOperating System(iOS 14.1) My Question or IssueSince a couple of weeks I experience the following issues:- Songs skipping automaticaly. One song will play for 1 second or less and then skipps on to the nex...

  • Regular
  •   Plan Premium Country Netherlands   Device iPhone Xr Operating System (iOS 14.1)   My Question or Issue Since a couple of weeks I experience the following issues: - Son...
  • Loxer
  • Community Legend
  • 1467 Views
  • 1 replies
  • 1 likes
  • 1467 Views
  • 1 replies
  • 1 likes

Superuser Contribution Last song in queue list is not shown

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 14 (but this bug has been there a reeeeally long time!) My Question or IssueSteps to reproduce bug:Start iOS Spotify app, start an album playing, go to another song and queue it, tap the 'now play...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 7 Operating System iOS 14 (but this bug has been there a reeeeally long time!)   My Question or Issue Steps to reproduce bug: Start iOS Spotify a...
  • Alex
  • Spotify Legend
  • 714 Views
  • 2 replies
  • 0 likes
  • 714 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song starts playing but no audio produced

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 14 (but this bug has been there since before I updated to 14) My Question or IssueI have noticed that occasionally I will tap on a song, the playhead/progress slider will start moving as if the so...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 7 Operating System iOS 14 (but this bug has been there since before I updated to 14)   My Question or Issue I have noticed that occasionally I wil...
  • Alex
  • Spotify Legend
  • 1370 Views
  • 1 replies
  • 0 likes
  • bug
    iOS 14
    playback
  • 1370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played Disappeared

PlanPremiumCountryIndonesiaDeviceiPhone 6sOperating SystemiOS 13.1.2 My Question or IssueHi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall and logged out my account but it still doesn't work. But the recently played...

  • Visitor
  • Plan Premium Country Indonesia Device iPhone 6s Operating System iOS 13.1.2   My Question or Issue Hi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall ...
  • Alex
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops instantaneously

PlanPremiumCountrySpainDeviceiPhone11Operating SystemiOS 14.1My Question or IssueI was listening to music and when I plugged my earphones through the lightning port I wasn’t able, when I paused the music, to resume it again. Everytime I touched the p...

  • Casual Listener
  • Plan Premium Country Spain Device iPhone11 Operating System iOS 14.1 My Question or Issue I was listening to music and when I plugged my earphones through the lightning port I wasn’t able, w...
  • Ivan
  • Spotify Legend
  • 721 Views
  • 3 replies
  • 0 likes
  • Bugs issues
    button controls
    buttons that don't work
    problem with playing
    Problem with playing songs
    problema con la app
  • 721 Views
  • 3 replies
  • 0 likes

Like button missing from lockscreen on iPadOS 14

DeviceiPad ProOperating SystemiPadOS 14.1 My IssueThere is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoying. Please fix this.

  • Visitor
  • Device iPad Pro Operating System iPadOS 14.1   My Issue There is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoyin...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Solved!! Red circle next to a creator of public playlist

So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have never seen before on any platform. Clicking on it leads t...

2020-10-25 12.43.00.jpg
  • Regular
  • So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have n...
  • Hubo
  • Community Legend
  • 5932 Views
  • 1 replies
  • 0 likes
  • 5932 Views
  • 1 replies
  • 0 likes

Superuser Contribution downloaded songs not playing offline

PlanPremiumCountrySingapore DeviceIphone XR Operating System(iOS 13.31) My Question or IssueI have a premium account which worked fine except for recently because all of my downloaded playlists and albums are suddenly unavailable offline. When I’m on...

  • Casual Listener
  • Plan Premium Country Singapore  Device Iphone XR  Operating System (iOS 13.31)   My Question or Issue I have a premium account which worked fine except for recently because a...
  • ttaabbee
  • Casual Listener
  • 2785 Views
  • 6 replies
  • 1 likes
  • 2785 Views
  • 6 replies
  • 1 likes

Superuser Contribution Queue Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro Max Operating SystemiOS 14.0.1 My Question or Issue My queue just isn’t working. I try to add songs and I get the pop up that it’s been added to my queue and it hasn’t been. I tried restarting my pho...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Pro Max  Operating System iOS 14.0.1   My Question or Issue   My queue just isn’t working. I try to add songs and I get t...
  • Mario
  • Spotify Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong. Please try again, or go to our support."

PlanFree/PremiumCountryUSADeviceiPhone XROperating SystemiOS 14 My Question or IssueI am trying to get spotify premium student discount version and i typed in all my debit card data correctly and verified that I am a student and it says "Something we...

  • Visitor
  • Plan Free/Premium Country USA Device iPhone XR Operating System iOS 14   My Question or Issue I am trying to get spotify premium student discount version and i typed in all my debit ca...
  • Mihail
  • Spotify Legend
  • 1678 Views
  • 1 replies
  • 1 likes
  • 1678 Views
  • 1 replies
  • 1 likes

Solved!! Apple Watch Streaming Beta Phone Call Issue

PlanPremiumCountryAustraliaDeviceIphone X, Apple watch series 6Operating SystemIOS 14.0 (phone)Watch OS 7.0.2 (Watch)My Question or IssueI understand that this feature is still in beta, however wanted to report this bug anyway as I have recently foun...

  • Casual Listener
  • Plan Premium Country Australia Device Iphone X, Apple watch series 6 Operating System IOS 14.0 (phone) Watch OS 7.0.2 (Watch) My Question or Issue I understand that this feature is still in...
  • Billy-J
  • Spotify Star
  • 959 Views
  • 3 replies
  • 0 likes
  • Apple Watch
    Apple Watch Spotify
    iOS
  • 959 Views
  • 3 replies
  • 0 likes

Solved!! Apple Watch streaming beta bug reporting

PlanPremiumCountryUSA DeviceApple Watch Series 3, GPS + Cellular, 42mmOperating SystemWatchOS 7.0.2 My Question or IssueI recently found I have access to the Apple Watch streaming beta. I've been using it quiet a bit during workouts, and the experien...

  • Casual Listener
  • Plan Premium Country USA   Device Apple Watch Series 3, GPS + Cellular, 42mm Operating System WatchOS 7.0.2   My Question or Issue I recently found I have access to the Apple Wat...
  • mitchrick
  • Casual Listener
  • 1747 Views
  • 2 replies
  • 1 likes
  • Apple Watch
  • 1747 Views
  • 2 replies
  • 1 likes

Superuser Contribution My daughters tracks are being accessed by unknown 3rd parties and being edited. How do we stop?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mihail
  • Spotify Legend
  • 607 Views
  • 2 replies
  • 0 likes
  • 607 Views
  • 2 replies
  • 0 likes

Superuser Contribution No lyrics on my iphone

PlanPremiumCountryMalaysia Device(iPhone X)Operating System(iOS 14.01) My Question or IssueMy iphone dont have the lyrics. Already update, uninstall restart phone and everything. But in my laptop windows have the lyrics but not in my iphone

  • Casual Listener
  •   Plan Premium Country Malaysia   Device (iPhone X) Operating System (iOS 14.01)   My Question or Issue My iphone dont have the lyrics. Already update, uninstall restart ph...
  • Mihail
  • Spotify Legend
  • 655 Views
  • 2 replies
  • 5 likes
  • iphone
    lyrics
  • 655 Views
  • 2 replies
  • 5 likes