Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

228853 Views

53 replies

13 likes

  • 228853 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152570 Views

507 replies

108 likes

  • 152570 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106695 Views

19 replies

38 likes

  • 106695 Views
  • 19 replies
  • 38 likes

Social Group Sessions

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 13.6 My Question or IssueI have a friend who is attempting to invite me to a group session and every time I click on the link it opens the Spotify website in the browser with absolutely no info...

Newbie

Plan Premium Country USA   Device iPhone XR Operating System iOS 13.6   My Question or Issue I have a friend who is attempting to invite me to a group session and every time I cl...

Loxer

Community Legend

646 Views

1 replies

0 likes

Group Sessions
  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle - keeps defaulting

PlanPremiumCountryUkDeviceiPhone XSOperating SystemIOS LATEST My Question or IssueIM REALLY FED UP WITH SPOTIFY DEFAULTING TO SHUFFLE!!! I listen to classical mostly. The change to default to shuffle is extremely irritating. I often use Alexa or Siri...

Visitor

Plan Premium Country Uk Device iPhone XS Operating System IOS LATEST   My Question or Issue IM REALLY FED UP WITH SPOTIFY DEFAULTING TO SHUFFLE!!!  I listen to classical mostly. T...

Ver

Spotify Legend

908 Views

2 replies

4 likes

  • 908 Views
  • 2 replies
  • 4 likes

Local file downloads removed

PlanPremiumCountry DeviceiPadOperating SystemiOS 13 My Question or IssueMy downloads of my synced local files keep going missing. I have no problems downloading the synced files from the desktop to the iPad, and I am able to play those downloads. But...

Visitor

Plan Premium Country   Device iPad Operating System iOS 13   My Question or Issue My downloads of my synced local files keep going missing. I have no problems downloading the sync...

Loxer

Community Legend

576 Views

1 replies

0 likes

downloads
local file sync
local files
Local files for Spotify Mobile
Local files not downloading
  • 576 Views
  • 1 replies
  • 0 likes

Real time lyrics feature

PlanPremiumCountryIndonesiaDeviceiPhone XROperating System(iOS 14 Public Beta 5) My account had this real time lyrics feature for a few months (March-June) before I noticed it missing early July. I had since waiting for the feature to come back but n...

Casual Listener

Plan Premium Country Indonesia Device iPhone XR Operating System (iOS 14 Public Beta 5)   My account had this real time lyrics feature for a few months (March-June) before I noticed it ...

novitasr

Casual Listener

1293 Views

5 replies

0 likes

Feature
iOS
iphone
lyrics
  • 1293 Views
  • 5 replies
  • 0 likes

Can login via the web, but NOT via the iOS app (tells me incorrect username and/or password)

2020 iPad Pro iPadOS 13.6.1, Spotify Premium I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ error. I have now reset my password twice. I use a password ma...

Regular

2020 iPad Pro iPadOS 13.6.1, Spotify Premium   I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ er...

Loxer

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Background Color in Player Doesn't Load

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 13.6.1 My Question or IssueWhen playing a song, sometimes the background color in the player, which is supposed to mirror a color from the album's cover art, doesn't load. This doesn't...

Casual Listener

Plan Premium Country United States Device iPhone XS Operating System iOS 13.6.1   My Question or Issue When playing a song, sometimes the background color in the player, which is suppo...

Loxer

Community Legend

2659 Views

3 replies

0 likes

  • 2659 Views
  • 3 replies
  • 0 likes

I cant find any podcasts inside the app

planPremiumCountryegyptDeviceIphone xrOperating SystemIos My Question or IssueI cant find any podcasts inside the app

Visitor

plan Premium Country egypt Device Iphone xr Operating System Ios   My Question or Issue I cant find any podcasts inside the app

Billy-J

Spotify Star

408 Views

1 replies

1 likes

  • 408 Views
  • 1 replies
  • 1 likes

Can’t find my liked songs

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it’s liked, so I don’t know how to get my liked songs...

Visitor

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it...

Billy-J

Spotify Star

621 Views

1 replies

1 likes

  • 621 Views
  • 1 replies
  • 1 likes

Shuffle isn’t disconcerting

My Problem: I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a minus to hide that song. There is no shuffle on or off modus s...

Casual Listener

My Problem:   I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a mi...

LittleSilvie

Casual Listener

644 Views

4 replies

0 likes

Shuffle problem
  • 644 Views
  • 4 replies
  • 0 likes

Lost all my likes songs

Plan PremiumCountry Canada Device iPhone 11 Pro max Operating SystemNewest iOS operating system My Question or Issuei just got a new iPhone 11 Pro Max, put everything onto new phone. Logged in to Spotify and I see that pretty much all of my liked son...

Visitor

  Plan Premium Country Canada   Device iPhone 11 Pro max   Operating System Newest iOS operating system   My Question or Issue i just got a new iPhone 11 Pro Max, ...

Billy-J

Spotify Star

1077 Views

3 replies

0 likes

  • 1077 Views
  • 3 replies
  • 0 likes

Spotify on Apple Watch in Russia

PlanPremiumCountryRussiaDeviceApple Watch series 1Operating SystemWatchOS 4.3.2 My Question or IssueHello guys. I just used Spotify on my Apple Watch for all the time but about a week ago I saw that Spotify app disappeared. I didn’t find anything in ...

Visitor

Plan Premium Country Russia Device Apple Watch series 1 Operating System WatchOS 4.3.2   My Question or Issue Hello guys. I just used Spotify on my Apple Watch for all the time but a...

Billy-J

Spotify Star

906 Views

1 replies

0 likes

Apple Watch
Apple Watch Spotify
Russia
  • 906 Views
  • 1 replies
  • 0 likes

Volume randomy low on random days on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is a topic I see over and over on Spotify and I have the answer. Power your phone down c...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This is...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Liked songs on iOS not synchronized

PlanPremiumCountryItalyDevice(iPhone 7 - PC)Operating System(iOS 13, Windows 10) My Question or Issue Hello everyone!I have a sync problem between the desktop version of Spotify and the iOS one.I put a lot of songs into Spotify's "Favorite Songs" pla...

Casual Listener

Plan Premium Country Italy Device (iPhone 7 - PC) Operating System (iOS 13, Windows 10)   My Question or Issue   Hello everyone! I have a sync problem between the desktop versio...

Billy-J

Spotify Star

475 Views

1 replies

0 likes

favorite songs playlist
  • 475 Views
  • 1 replies
  • 0 likes

Spotify keeps playing Dutch music

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and frankly prefer to listen to music in my own language,...

Visitor

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and fr...

Loxer

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Where did “delete playlist” option go?

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

Casual Listener

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

GeeMpnie

Casual Listener

1026 Views

2 replies

1 likes

  • 1026 Views
  • 2 replies
  • 1 likes

Playlist wont show songs

PlanPremiumCountryIndonesia Device(iPhone 11, HP Spectre Folio 2018)Operating System(iOS 13.5.1, Windows 10) Several playlists (made by other users) that i’d like to listen to and have added to my library won’t show any of the songs. It doesn't happe...

Visitor

Plan Premium Country Indonesia   Device (iPhone 11, HP Spectre Folio 2018) Operating System (iOS 13.5.1, Windows 10)   Several playlists (made by other users) that i’d like to lis...

Billy-J

Spotify Star

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

“Explicit content not allowed” pop up on certain songs even tho i have explicit songs allowed

PlanPremiumCountry DeviceIphone XOperating SystemIOS My Question or IssueI cant play callmekarizma’s song petrified and iamjakehill’s song wash your hands. I can still play every other explicit song i have. I’ve Turned the explicit filter on and off ...

Visitor

  Plan Premium Country   Device Iphone X Operating System IOS   My Question or Issue I cant play callmekarizma’s song petrified and iamjakehill’s song wash your hands. I can...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

Cannot add song to playlist IOS

Plan PremiumPremiumCountry Canada DeviceIphone XR/Ipad prIOS 13.6.1Hello, when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking for.... Anybody had this and knows how to fix it? I deleted the spotify app, ...

Regular

Plan Premium Premium Country Canada   Device Iphone XR/Ipad pr IOS 13.6.1 Hello,  when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking f...

Nico

Community Legend

1089 Views

3 replies

0 likes

missing play list
  • 1089 Views
  • 3 replies
  • 0 likes

Local files won’t download to phone despite troubleshooting every existing tip

PlanPremiumCountryDenmarkDeviceiPhone 7, Lenovo laptopOperating SystemiOS 10, Windows 10,etc. I feel like I’ve tried every tip there is. I’ve made sure spotify is updated on both devices. I’ve tried syncing both via the same wifi but also by opening ...

Visitor

Plan Premium Country Denmark Device iPhone 7, Lenovo laptop Operating System iOS 10, Windows 10,etc.   I feel like I’ve tried every tip there is. I’ve made sure spotify is updated on bo...

NickPi

Casual Listener

587 Views

1 replies

0 likes

local files
  • 587 Views
  • 1 replies
  • 0 likes

Home screen not loading on iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueI’m having an issue where when I open my app it gives me a “something went wrong - try again” error message and then when I hit try again, it just keeps trying to load m...

Newbie

Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6   My Question or Issue I’m having an issue where when I open my app it gives me a “something went wrong - try again”...

Loxer

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes