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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Superuser Contribution Music Stops playing after a few seconds

Plan: PremiumCountry: Germany Device: iPhone X Operating System(iOS 14.0.1) The music stops playing after just a few seconds (varies between 5sec-1min) of playtime. This happens while the app is open, while using social media (or any other app) and a...

  • Visitor
  •   Plan: Premium Country: Germany   Device: iPhone X   Operating System (iOS 14.0.1)   The music stops playing after just a few seconds (varies between 5sec-1min) of ...
  • Ivan
  • Spotify Legend
  • 10621 Views
  • 1 replies
  • 0 likes
  • 10621 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files disappearing and not downloading correctly

PlanPremiumCountryBrazilDeviceiPhone 7 PlusOperating SystemiOS 13.7 My Question or Issuehi,I've been using Local Files for a while now and never had any problems when I downloaded some songs into my playlists. However, I was going to do the exact sam...

  • Regular
  • Plan Premium Country Brazil Device iPhone 7 Plus Operating System iOS 13.7   My Question or Issue hi, I've been using Local Files for a while now and never had any problems when I d...
  • Elena
  • Moderator
  • 574 Views
  • 3 replies
  • 1 likes
  • 574 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music pausing at the beginning of a song.

PlanFamily premiumCountryUSADeviceiPhone SE space gray 32GB apple refurbishedOperating SystemiOS 13.5.1 Spotify is up to date (8.5.60) Ever since the 8.5.60 update I’ve been having a problem where exactly 1, 2, or 10 seconds into a song the song will...

  • Regular
  • Plan Family premium Country USA Device iPhone SE space gray 32GB apple refurbished Operating System iOS 13.5.1   Spotify is up to date (8.5.60)    Ever since the 8.5.60 upda...
  • JohnnyERussell
  • Regular
  • 2440 Views
  • 4 replies
  • 1 likes
  • 2440 Views
  • 4 replies
  • 1 likes

Shortcuts on iOS 14

PlanPremiumCountryUSADevice(iPhone 8, iPad Air 3, Macbook Pro late 2016)Operating System(iOS 14, ipadOS 14, macOS Catalina .) My Question or IssueHi, I just updated the software on my iPhone to iOS 14 and I wanted to see if there are any plans to add...

  • Newbie
  • Plan Premium Country USA Device (iPhone 8, iPad Air 3, Macbook Pro late 2016) Operating System (iOS 14, ipadOS 14, macOS Catalina .)   My Question or Issue Hi, I just updated the softw...
  • Hubo
  • Community Legend
  • 14588 Views
  • 3 replies
  • 18 likes
  • Discussion
  • 14588 Views
  • 3 replies
  • 18 likes

Superuser Contribution How to shuffle your playlists?

i have a trouble with my spoty playlists. Can’t find the shuffle button nowhere. Here for example screenshots where I can play shuffle and where it seems to be impossible. What should I do to play music randomly?

  • Visitor
  • i have a trouble with my spoty playlists. Can’t find the shuffle button nowhere. Here for example screenshots where I can play shuffle and where it seems to be impossible. What should I do to play mu...
  • Elena
  • Moderator
  • 427 Views
  • 2 replies
  • 2 likes
  • 427 Views
  • 2 replies
  • 2 likes

Superuser Contribution Bluesound Pulse 2i cannot connect to Spotify

PlanPremiumCountryCzech republicDeviceiPhone 5sOperating System(iOS 12.4.8, Windows 10 64-bit My Question or IssueHi,I cannot connect Bluesound Pulse 2i via Spotify app using either iPhone 5s with iOS 12.4.8 or PC running Windows 10 64 bit. All other...

  • Newbie
  • Plan Premium Country Czech republic Device iPhone 5s Operating System (iOS 12.4.8, Windows 10 64-bit   My Question or Issue Hi, I cannot connect Bluesound Pulse 2i via Spotify app usi...
  • Elena
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Album artwork

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone XR, Macbook Air)Operating System(iOS 14, etc.) My Question or IssueSome songs have video clips...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone XR, Macbook Air) Operati...
  • Billy-J
  • Spotify Star
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

iOS 9 Spotify App

PlanPremiumCountryGermanyDeviceiPhone 4sOperating SystemiOS 9.3.6 My Question or IssueWhere can I find a compatible app for my old iPhone 4s with iOS 9.3.6?

  • Newbie
  • Plan Premium Country Germany Device iPhone 4s Operating System iOS 9.3.6   My Question or Issue Where can I find a compatible app for my old iPhone 4s with iOS 9.3.6?  
  • Billy-J
  • Spotify Star
  • 11657 Views
  • 1 replies
  • 0 likes
  • 11657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist redirects to playlist radio after ads

PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSorry to bother you but I couldn't find anything online talking about this. I was listening to one of my playlists (which is about 32 hours long) and when the ads co...

  • Casual Listener
  • Plan Free Country United States Device iPhone 6 Operating System iOS 12   My Question or Issue Sorry to bother you but I couldn't find anything online talking about this. I was listeni...
  • Elena
  • Moderator
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing entire Playlist Folders

I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, there was an option to "Play All Songs" which would ran...

  • Casual Listener
  • I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, ther...
  • Alex
  • Spotify Legend
  • 3942 Views
  • 6 replies
  • 15 likes
  • 3942 Views
  • 6 replies
  • 15 likes

Solved!!Superuser Contribution Spotify radio is missing the song it is based on

PlanPremium DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello, I noticed that when starting a radio based on a song, the song itself is no longer featured at the beginning of the radio list. I have updated the app to its most recent vers...

  • Newbie
  • Plan Premium   Device iPhone 8 Operating System iOS 10   My Question or Issue Hello, I noticed that when starting a radio based on a song, the song itself is no longer featured at ...
  • Ivan
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 1 likes
  • 392 Views
  • 1 replies
  • 1 likes

Superuser Contribution The Spotify app on my iPhone keeps connecting to various devices that I’ve deliberately forgotten.

I have an iPhone Xr with iOS 13.7. In the Spotify app and through Bluetooth, I have connected to my stereo system, my Echo Dot, my MacBook, and my mom’s Echo. I’ve connected to a few other devices over the years, but I’ve since “forgot” them through ...

  • Newbie
  • I have an iPhone Xr with iOS 13.7. In the Spotify app and through Bluetooth, I have connected to my stereo system, my Echo Dot, my MacBook, and my mom’s Echo. I’ve connected to a few other devices ov...
  • Elena
  • Moderator
  • 1711 Views
  • 1 replies
  • 0 likes
  • 1711 Views
  • 1 replies
  • 0 likes

Add All Videos Musics of a Youtube Channel To Spotify

Hi allThere is a youtube channel with more than 50 videoshttps://www.youtube.com/c/ChilledCow/videosI wanna add these musics to my spotifysoundiiz.com recomended for this. but soundiiz works with youtube playlist i cant find how add all 50 videos of ...

  • Casual Listener
  • Hi all There is a youtube channel with more than 50 videos https://www.youtube.com/c/ChilledCow/videos I wanna add these musics to my spotify soundiiz.com recomended for this. but soundiiz works ...
  • MattSuda
  • Spotify Star
  • 1009 Views
  • 5 replies
  • 0 likes
  • 1009 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Queue list not showing the last song

PlanPremiumCountry FranceDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or IssueHello, i have a problem with the Mobile version of Spotify for 2 months that i never had before. When i add some songs to my queue list, the last one is not display...

ACD221C1-1A35-4800-9EA7-B03814C4643C.jpeg
  • Newbie
  •   Plan Premium Country  France Device iPhone 7 Operating System iOS 12.0.1   My Question or Issue Hello, i have a problem with the Mobile version of Spotify for 2 months tha...
  • atrod02
  • Casual Listener
  • 6566 Views
  • 7 replies
  • 1 likes
  • 6566 Views
  • 7 replies
  • 1 likes

My downloads aren’t working

I have Spotify premium, and I’ve had it for over a year now. I uninstalled and reinstalled Spotify a while ago, just to clear up my phone briefly. I tried to download songs from one of my playlists again, but nothing is downloading. It says it’s down...

  • Visitor
  • I have Spotify premium, and I’ve had it for over a year now. I uninstalled and reinstalled Spotify a while ago, just to clear up my phone briefly. I tried to download songs from one of my playlists a...
  • Billy-J
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Group session doesn’t disconnect

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.01 My Question or IssueScenario: I join a group session at a friend’s house and collaboratively play music (no problems with this part), then I exit the Spotify app, go home, and th...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.01   My Question or Issue Scenario: I join a group session at a friend’s house and collaboratively play musi...
  • user-removed
  • Not applicable
  • 7846 Views
  • 4 replies
  • 1 likes
  • 7846 Views
  • 4 replies
  • 1 likes

Superuser Contribution Local file not showing up on mobile app when it's downloaded on desktop app

I followed all the steps in this article to get a song from my desktop onto the local files on my desktop Spotify app, but when I try to get the playlist with the songs on it to my iPhone mobile Spotify app, nothing shows up and it says that the song...

  • Casual Listener
  • I followed all the steps in this article to get a song from my desktop onto the local files on my desktop Spotify app, but when I try to get the playlist with the songs on it to my iPhone mobile...
  • Alex
  • Spotify Legend
  • 5427 Views
  • 12 replies
  • 0 likes
  • Desktop
    local file
    Mobile
  • 5427 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Radio Doesn't Involve The Song Itself

Hi, When I select a song to play its radio, the radio list doesn't involve the song itself. This was happening for a while before, but with an update they've solved this issue. But now I see that it turned back and I think this is a mistake. What I l...

  • Casual Listener
  • Hi,   When I select a song to play its radio, the radio list doesn't involve the song itself. This was happening for a while before, but with an update they've solved this issue. But now I see...
  • skamac137
  • Casual Listener
  • 709 Views
  • 2 replies
  • 1 likes
  • 709 Views
  • 2 replies
  • 1 likes

Solved!! When I hit pause, the song always restarts from the beginning when I hit play

Plan - Duo, currently on free trial but will be premium.Free/PremiumCountry - USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) - iPhone 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I hit pa...

  • Casual Listener
  • Plan - Duo, currently on free trial but will be premium. Free/Premium Country - USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) - iPhone 8 Plus Operating System (iOS 10, ...
  • Billy-J
  • Spotify Star
  • 506 Views
  • 3 replies
  • 0 likes
  • 506 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files showing but not playing

I downloaded local files from my macbook to my iphone, however some of the files won't play. The playlist I added the local files to is downloaded on both and the little green arrows show up next to all the songs. All songs appear on the playlist, ho...

  • Casual Listener
  • I downloaded local files from my macbook to my iphone, however some of the files won't play. The playlist I added the local files to is downloaded on both and the little green arrows show up next to ...
  • 21ur4vdpgtjhsec
  • Casual Listener
  • 579 Views
  • 2 replies
  • 0 likes
  • local files
    Troubleshooting
  • 579 Views
  • 2 replies
  • 0 likes