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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30042 Views

40 replies

9 likes

  • 30042 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94704 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

978 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293663 Views

60 replies

15 likes

  • 293663 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123656 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution A "Whoops!" where my band's name should be when sharing on Fbk.

PlanPremiumCountryChileDevice(iPhone 7 Plus)Operating System(Latest IOS) My Question or Issue When I share the url of our album in facebook (https://open.spotify.com/album/3bZa5YGJloLvu5ENfr0Jk0?si=ZmDeIP_jRNahblgXSthk5Q) , where my band's name shoul...

Casual Listener

Plan Premium Country Chile Device (iPhone 7 Plus) Operating System (Latest IOS)   My Question or Issue   When I share the url of our album in facebook (https://open.spotify.com/a...

Eni

Moderator

1666 Views

5 replies

0 likes

facebook share
  • 1666 Views
  • 5 replies
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Superuser Contribution Lyrics Disappeared

PlanPremiumCountry Canada Device(iPhone 8 plus My Question or IssueHi Sportify Team! I really enjoyed the lyrics feature; however, it didn’t last long - I haven’t been able to access it for about three weeks. The lyrics button just disappeared.Thank ...

Casual Listener

  PlanPremium Country Canada   Device (iPhone 8 plus    My Question or Issue Hi Sportify Team! I really enjoyed the lyrics feature; however, it didn’t last long - I haven’...

tamynya

Casual Listener

14643 Views

6 replies

10 likes

  • 14643 Views
  • 6 replies
  • 10 likes

Songs randomly stop playing

PlanPremiumCountryAustriaDeviceiPhone XsOperating SystemiOS 14.4 My Question or IssueSongs just stop playing randomly. The queue plays normaly and suddenly the music just stops. This happens a lot recently. The music not only pauses, it completely st...

Regular

Plan Premium Country Austria Device iPhone Xs Operating System iOS 14.4   My Question or Issue Songs just stop playing randomly. The queue plays normaly and suddenly the music just sto...

Bella_K

Composer

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
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Problem

So my Spotify is amazing, And I have many different Playlists but my main playlist with almost every song I enjoy on a regular basis freezes Every time I play a song from just this album. Can Someone Help?

Newbie

So my Spotify is amazing, And I have many different Playlists but my main playlist with almost every song I enjoy on a regular basis freezes Every time I play a song from just this album. Can Someone...

Bella_K

Composer

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Changing Country Code in Profile - HELP

My country code is listed as Germany but I have never lived there. I am from the US and now live in Brunei. I have tried chaning my country in the profile settings but it will not allow me to. The only country it shows is Germany. Why is it not allow...

Casual Listener

My country code is listed as Germany but I have never lived there. I am from the US and now live in Brunei. I have tried chaning my country in the profile settings but it will not allow me to. The on...

MattSuda

Spotify Star

724 Views

3 replies

0 likes

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Solved!!Superuser Contribution Local Files

PlanPremium(family plan)CountryCanadaDeviceiPhone XROperating SystemiOS 14.2 and Windows 10My Question or IssueHow do I sync my local files from PC to mobile? I tried downloading the playlist on both platforms at the same time but only a few of the l...

Casual Listener

Plan Premium(family plan) Country Canada Device iPhone XR Operating System iOS 14.2 and Windows 10 My Question or Issue How do I sync my local files from PC to mobile? I tried downloading th...

Eni

Moderator

921 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Can't add album to playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI went to an artist's page, found the album I wanted to add, tapped on it, tapped the three d...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I went ...

Jeremy

Spotify Legend

894 Views

4 replies

1 likes

  • 894 Views
  • 4 replies
  • 1 likes

Superuser Contribution Apple Watch and Missing Songs

PlanPremiumCountryCanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemIOS 14.4, iPhoneXs Apple Watch 7.3 My Question or IssueI have a playlist where the songs are ordered by "Recently Added." When I use my Apple Watch and ...

Regular

Plan Premium Country Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System IOS 14.4, iPhoneXs  Apple Watch 7.3   My Question or Issue I have ...

Eni

Moderator

3238 Views

10 replies

0 likes

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  • 10 replies
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Can't select tracks I want to listen to.

I have my playlists and can't select any song in them. I also can't play any song for any artist. I just renewed my subscription this past week and have been having issues I've never had before. I'm in Belize but pay for Spotify because of the ease w...

Casual Listener

I have my playlists and can't select any song in them. I also can't play any song for any artist. I just renewed my subscription this past week and have been having issues I've never had before. I'm ...

MattSuda

Spotify Star

2790 Views

6 replies

0 likes

Bug Playlist
Can't select music
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  • 6 replies
  • 0 likes

Spotitfy sound not working in background app even though it says it is playing.

Plan: PremiumDevice: iPhone 7 I'm trying to use a workout timer app (Tabata Timer on the Apple app store), and Spotify won't play in the background. Spotify says the song is playing, but no sound is coming out. It starts to play, but then the sound g...

Casual Listener

Plan: Premium Device: iPhone 7   I'm trying to use a workout timer app (Tabata Timer on the Apple app store), and Spotify won't play in the background. Spotify says the song is playing, but n...

Billy-J

Spotify Star

1480 Views

1 replies

0 likes

  • 1480 Views
  • 1 replies
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Superuser Contribution Sort by Artist/Album

I keep track of the music I listen to by making every album in to a playlist. Unfortunately this means that I end up with a big long list of playlists with no easy means of filtering or sorting by Artist or Album. I have to resort to scrolling up and...

Newbie

I keep track of the music I listen to by making every album in to a playlist. Unfortunately this means that I end up with a big long list of playlists with no easy means of filtering or sorting by Ar...

Eni

Moderator

2082 Views

7 replies

12 likes

Sort by Artist and Album
  • 2082 Views
  • 7 replies
  • 12 likes

Superuser Contribution Voice control

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify randomly dials people on my contact list with microphone turned off!! HELP!!!

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

Novy

Moderator

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists and Albums not loading Offline

PlanPremium CountryUSA DeviceiPhone 8 Operating SystemiOS 10 My Question or Issue For over a week now, none of my downloaded artists or albums are showing up while offline. All songs saved to a playlist are able to play, but I can't listen to, or sea...

Casual Listener

Plan Premium   Country USA   Device iPhone 8   Operating System iOS 10   My Question or Issue   For over a week now, none of my downloaded artists or albums are...

Novy

Moderator

9897 Views

24 replies

8 likes

  • 9897 Views
  • 24 replies
  • 8 likes

Superuser Contribution My playlist is gone

PlanPremiumCountryIndonesiaDeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueHello! I have a little concern. So my playlist on Spotify is gone, though I never deleted it. I also checked my Recover Playlist page and my playlist is nowhere to...

Regular

Plan Premium Country Indonesia Device iPhone 11 Operating System iOS 14.4   My Question or Issue Hello! 🙂 I have a little concern. So my playlist on Spotify is gone, though I never d...

Jeremy

Spotify Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stops working on iOS after several hours of listening, until I log out and back in.

PlanPremium for familyCountryPolandDeviceIphone SE 2020 Operating SystemiOS 14.3, however the problem has been present ever since I've had this iPhone, that is since iOS 13.something, .6 I guess.My Question or Issue Hello! I got myself my first iPhon...

Casual Listener

   Plan Premium for family Country Poland Device Iphone SE 2020 Operating System iOS 14.3, however the problem has been present ever since I've had this iPhone, that is since iOS ...

Ver

Spotify Legend

783 Views

5 replies

0 likes

  • 783 Views
  • 5 replies
  • 0 likes

Superuser Contribution CarPlay and Spotify not working

Premium planUkiPhone 11 pro and CarPlay in Audi A3ios 14.4 My Question My issue is that whenever I connect my Spotify to my car cos CarPlay the playback is unreliable. Previously the music would randomly go fuzzy, resulting in me having to disconnect...

Regular

Premium plan Uk iPhone 11 pro and CarPlay in Audi A3 ios 14.4   My Question    My issue is that whenever I connect my Spotify to my car cos CarPlay the playback is unreliable. ...

Alex

Spotify Legend

21768 Views

8 replies

1 likes

  • 21768 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Iphone Won't Cast to Google Device

PlanPremiumCountryUSADevice(iPhone XR, Iphone 12, iPhone 12 ProOperating System Internet WiFi(iOS 14.4)Internet (Fiber 1gbps up/down)WiFiUbiquitiMy Question or IssueFor over a year now my iPhone will not cast to any google home device. I have tried m...

Casual Listener

Plan Premium Country USA Device (iPhone XR, Iphone 12, iPhone 12 Pro Operating System Internet WiFi (iOS 14.4) Internet (Fiber 1gbps up/down) WiFi Ubiquiti My Question or Issue For over...

Chikowolf

Casual Listener

1319 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!!Superuser Contribution EQ in 0.6.0

How do I access the built-in EQ in spotify? Before the update i just drawed a triangle in "now playing" window.This is a very important future for me because my headphones is crap with the original EQ settings

Casual Listener

How do I access the built-in EQ in spotify? Before the update i just drawed a triangle in "now playing" window. This is a very important future for me because my headphones is crap with the origin...

CarlosE

Spotify Legend

2545 Views

7 replies

0 likes

EQ in 0.6.0
  • 2545 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Spotify crashes on iPhone 7

PlanFreeCountryUSADeviceiPhone 7/32GBOperating SystemiOS 14 My Question or IssueHello.I am seeing Spotify crash on my iPhone 7/32GB/iOS 14. Looking for debug suggestions or info about known issues. Have tried app reinstall, data and cache clearing, d...

Visitor

Plan Free Country USA Device iPhone 7/32GB Operating System iOS 14   My Question or Issue Hello. I am seeing Spotify crash on my iPhone 7/32GB/iOS 14.  Looking for debug suggesti...

Alex

Spotify Legend

999 Views

3 replies

0 likes

  • 999 Views
  • 3 replies
  • 0 likes

Spotify randomly starts playing other songs

PlanPremiumCountrySwedenDeviceiphone11Operating System(iOS 10) My Question or IssueHello,Since a couple of dags my spotify account randomly starts playing songs I have not started. And even when I´m not using the app i can start to play music from an...

Casual Listener

Plan Premium Country Sweden Device iphone11 Operating System (iOS 10)   My Question or Issue Hello, Since a couple of dags my spotify account randomly starts playing songs I have not ...

AyuTheHuman

Composer

692 Views

1 replies

2 likes

  • 692 Views
  • 1 replies
  • 2 likes