Help Wizard

Step 1


Bugs IOS

Bugs IOS








(iPhone 8 )

Operating System

(iOS 14.4)


My Question or Issue

Multiple different bugs in the app.

1. Not able to play NOT-downloaded songs with strong wifi (you just tap the song and nothing happens)

note: some NOT-downloaded songs are still playable

2. Queue not loading. In case of playing a song in a album, Spotify only picks that song and doesn’t load the rest in the queue

3. Sometimes Spotify crashes but not a lot


Quick fix: Always fixes the problems. Rebooting of Spotify app.

1 single time I had to reboot the whole phone.

1 Reply

Hey there @luuker14,


Thank you for your post here in the Community. We're happy to help.


In this case we suggest that you perform a clean reinstall of the app. This is different from a quick reinstall and could be helpful to get rid of any cached files that might be causing trouble.


If that doesn't do the trick - can you let us know if this occurs on one specific device or multiple devices?

We'll keep an eye out for your reply.



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