Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
67951 Views
16 replies
37 likes

67951 Views
16 replies
37 likes

Superuser Contribution When offline only a single playlist works.

When my Spotify is offline and my phone has no internet connection the songs I have downloaded won’t play! They’re not greyed out, but won’t start or leave the 0:00 mark. Only one playlist works, usually the one I listen the most to or was listening ...

itskatemoss
Casual Listener
When my Spotify is offline and my phone has no internet connection the songs I have downloaded won’t play! They’re not greyed out, but won’t start or leave the 0:00 mark. Only one playlist wor...
2020-11-11 12:48:33 PM
2020-11-14 3:21:31 PM
Elena
Moderator
670 Views
3 replies
0 likes

670 Views
3 replies
0 likes

Superuser Contribution Prevent auto-update/do not delete local files on update

PlanPremiumCountryUSA Device(iPod touch 6)Operating System(iOS 12) My Question or Issue Spotify will periodically auto-update. When it does it deletes all of the local files that I have stored in my playlist. It is very hard to get the local files in...

kylefoley76
Casual Listener
Plan Premium Country USA Device (iPod touch 6) Operating System (iOS 12) My Question or Issue Spotify will periodically auto-update. When it does it del...
2020-11-11 5:47:21 AM
2020-11-14 2:53:40 PM
Elena
Moderator
738 Views
1 replies
0 likes

738 Views
1 replies
0 likes

Superuser Contribution Playlists Randomly Removed From Downloads

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemCurrent iOS My Question or IssueI posted this several days ago in My Library but nobody responded so I am going to post it here to see if I get any help. The below is my post from Friday. ...

TacoJohn1267
Regular
Plan Premium Country United States Device iPhone 11 Operating System Current iOS My Question or Issue I posted this several days ago in My Library but nobody responded so I am going ...
2020-10-21 2:28:19 AM
2020-11-14 12:20:52 PM
Jeremy
Spotify Legend
751 Views
2 replies
0 likes

751 Views
2 replies
0 likes

controlling ios app through win10 is broken

DeviceIphone se1Operating Systemnewest My Question or IssueSpotify on windows is showing the incorrect song and song progress bar is at 100% when playing from iphone

KrimReape
Newbie
Device Iphone se1 Operating System newest My Question or Issue Spotify on windows is showing the incorrect song and song progress bar is at 100% when playing from iphone
2020-11-13 4:29:38 PM
2020-11-14 8:39:33 AM
Billy-J
Spotify Star
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Equalizer

PlanPremiumCountryFINLANDDeviceiPhone SE 2020Operating SystemiOS 14.0.1 Why doesn’t the iOS spotifys equalizer work with bluetooth devices? The sound just crackles and sounds broken when I use bass boost on iOS spotify equalizer when using bluetooth ...

Salaatti
Visitor
Plan Premium Country FINLAND Device iPhone SE 2020 Operating System iOS 14.0.1 Why doesn’t the iOS spotifys equalizer work with bluetooth devices? The sound just crackles and ...
2020-11-13 1:10:44 PM
2020-11-14 8:37:31 AM
Billy-J
Spotify Star
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

Spotify glitching when listening to music (Problem fixed)

PlanPremiumCountryUSADevice(iPhone XROperating System(iOS 14.2My Question or IssueMy Spotify glitches out every song and i have tried reinstalling it, updating my phone and logging in/logging out. Please help this problem has been going on for days.

kmcl
Casual Listener
Plan Premium Country USA Device (iPhone XR Operating System (iOS 14.2 My Question or Issue My Spotify glitches out every song and i have tried reinstalling it, updating my phone and ...
2020-11-11 5:07:49 PM
2020-11-13 3:51:09 PM
kmcl
Casual Listener
10607 Views
4 replies
0 likes

10607 Views
4 replies
0 likes

Superuser Contribution Please please please please

Hello, I love you. You improve my life so much, and I love Joe Rogan. Thanks. Would you please please never stop my music after my playlist ends? I never ever want my music to just abruptly stop. You're great, I love spotify, thank you. Keep it up.

Yavvaios
Visitor
Hello, I love you. You improve my life so much, and I love Joe Rogan. Thanks. Would you please please never stop my music after my playlist ends? I never ever want my music to just abruptly stop. You...
2020-11-10 11:27:13 AM
2020-11-13 9:23:31 AM
Ivan
Spotify Legend
514 Views
3 replies
1 likes

514 Views
3 replies
1 likes

Apple Watch Data Usage

PlanPremiumCountryCanadaDeviceIPhone XS, Apple Watch Series 6Operating SystemAll Updated My Question or Issue Started using the new app to stream without a phone on my Apple Watch. In one 30 minute run, it used almost 250mb of data! Anyone else have ...

h-u4wv_ku89l
Regular
Plan Premium Country Canada Device IPhone XS, Apple Watch Series 6 Operating System All Updated My Question or Issue Started using the new app to stream without a phone...
2020-11-12 6:00:57 PM
2020-11-12 9:18:06 PM
-HelloSunshine-
Gig Goer
1092 Views
3 replies
0 likes
Apple Watch

1092 Views
3 replies
0 likes

Superuser Contribution Can’t add individual songs to playlist unless it’s playing.

PlanFreeCountry DeviceiPhone XSOperating SystemiOS 13 My Question or IssueYou can search an album but can’t add any songs to a playlist or preview. Even the “and more” button is locked up and in responsive. If you’re listening on another device you c...

J_page16
Newbie
Plan Free Country Device iPhone XS Operating System iOS 13 My Question or Issue You can search an album but can’t add any songs to a playlist or preview. Even the “and more” b...
2020-11-10 8:36:09 PM
2020-11-12 2:20:17 PM
Elena
Moderator
822 Views
1 replies
0 likes

822 Views
1 replies
0 likes

Superuser Contribution Windows app changes iPhone system volume without being connected

I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's not helpful when I keep my phone muted almost excl...

pitimobi
Newbie
I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's...
2020-11-11 4:17:03 AM
2020-11-12 2:20:14 PM
Mario
Spotify Legend
449 Views
1 replies
0 likes

449 Views
1 replies
0 likes

Superuser Contribution Spotify Connect no longer working from iOS > Amazon Echo

PlanPremiumDeviceiPhone XSOperating SystemiOS 12.3.1 My Issue:When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices listed. I have to manually ask the Amazon Echo to connect to Spotify, "Alex...

swypych
Casual Listener
Plan Premium Device iPhone XS Operating System iOS 12.3.1 My Issue: When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices lis...
2019-06-10 3:30:00 PM
2020-11-12 12:32:51 PM
Mihail
Spotify Legend
2094 Views
3 replies
2 likes

2094 Views
3 replies
2 likes

Superuser Contribution [iOS][Your Library] Liked songs on iPhone not working

It says something went wrong and won’t load my liked songs on iOS.

Kstin3
Visitor
It says something went wrong and won’t load my liked songs on iOS.
2020-10-29 1:32:41 PM
2020-11-12 9:29:12 AM
Ivan
Spotify Legend
776 Views
1 replies
0 likes
iOS
Your Library

776 Views
1 replies
0 likes

Songs doesn’t play past 10 seconds in Spotify Web Browser

Extra Details: PlanFree CountryU.A.E DeviceiPad Air Operating SystemiPad OS (Latest Version) My Question or IssueSound stops every time it passes 10 seconds, works in other device except this one. Any fix?

AbelM
Visitor
Extra Details: Plan Free Country U.A.E Device iPad Air Operating System iPad OS (Latest Version) My Question or Issue Sound stops every time it passe...
2020-11-11 2:43:39 PM
2020-11-11 10:16:45 PM
Billy-J
Spotify Star
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Solved!!Superuser Contribution Artist Songs in the Library are not showed

PlanPremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.4.8) My Question or IssueWhen I go to Libray-> Artists it usually showed my favourised or downlaoded songs. Now it just shows the page of the artist comes up but I don't want to listen ...

SchatzZzy
Visitor
Plan Premium Country Germany Device (iPhone 6) Operating System (iOS 12.4.8) My Question or Issue When I go to Libray-> Artists it usually showed my favourised or downlaoded songs...
2020-11-09 8:59:19 PM
2020-11-11 1:12:36 PM
Jeremy
Spotify Legend
445 Views
1 replies
1 likes
iOS 12.4

445 Views
1 replies
1 likes

Superuser Contribution IOS APP CRASHING & LOCAL FILES NOW GRAY/NOT PLAYING

PlanPremiumCountryUSADevice(iPhone)Operating System(iOS 14.2) My Question or IssueI listen to music/Spotify for virtually 6-8 hours a day. For the past couple of weeks, the app has regularly crashed about every 2-3 songs. Today, it continued to do th...

donkeylarry
Roadie
Plan Premium Country USA Device (iPhone) Operating System (iOS 14.2) My Question or Issue I listen to music/Spotify for virtually 6-8 hours a day. For the past couple of weeks,...
2020-11-09 4:31:41 PM
2020-11-11 12:18:03 PM
Alex
Spotify Legend
966 Views
1 replies
1 likes

966 Views
1 replies
1 likes

Superuser Contribution Playing songs that aren’t in my playlist?

My Question or IssueSpotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this a few times and have gone through the help forums to see if ...

Brianellabean
Visitor
My Question or Issue Spotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this...
2020-11-09 4:45:55 AM
2020-11-11 11:29:40 AM
Elena
Moderator
656 Views
1 replies
0 likes

656 Views
1 replies
0 likes

Superuser Contribution Playlist button bug?

PlanPremiumCountryBrazil DeviceiPhone XSOperating SystemiOS 14.2 My Question or IssueFor a long time, I noted that the playlist button for my account doesn't change its state when I play the playlist songs, why this is happening? This is just with me...

MateusM
Spotify Star
Plan Premium Country Brazil Device iPhone XS Operating System iOS 14.2 My Question or Issue For a long time, I noted that the playlist button for my account doesn't c...
2020-11-08 3:45:26 PM
2020-11-11 11:20:26 AM
Ver
Spotify Legend
518 Views
1 replies
0 likes
bug
Play Button

518 Views
1 replies
0 likes

Superuser Contribution Equalizer Setting not Persistent upon restarting of the App

DeviceiPhone 12 Operating SystemLatest 14.2 My Question or IssueI have my custom Equalizer settings set, it works when I actively set it on runtime, but if I close the app and restart it again, even though the settings are still in place, and the equ...

monpotify
Newbie
Device iPhone 12 Operating System Latest 14.2 My Question or Issue I have my custom Equalizer settings set, it works when I actively set it on runtime, but if I close the app and...
2020-11-08 6:45:33 PM
2020-11-11 11:20:18 AM
Jeremy
Spotify Legend
713 Views
1 replies
0 likes

713 Views
1 replies
0 likes

Superuser Contribution “Die Drei ???” is not playing on my phone but works fine on my PC

PlanPremiumCountryHongkongDeviceiPhone 7Max)Operating SystemiOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. On my iPhone, it only shows up the title but not the actual track. However, if...

TheodoraT
Casual Listener
Plan Premium Country Hongkong Device iPhone 7Max) Operating System iOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. ...
2020-10-10 8:07:14 PM
2020-11-11 10:57:04 AM
Alex
Spotify Legend
818 Views
6 replies
0 likes

818 Views
6 replies
0 likes

Superuser Contribution My app crashes while playing music and battery empty very quickly when using Spotify

PlanPremiumNetherlands Device(iPhone XS iOS 13.5.1) My Question or IssueMy phone has most recent software. Indië Spotify app Most recent update. Every time I use the app on my phone the app crashes while playing music. Also battery is empty very quic...

Dekkerslcw
Regular
Plan Premium Netherlands Device (iPhone XS iOS 13.5.1) My Question or Issue My phone has most recent software. Indië Spotify app Most recent update. Every time I us...
2020-06-02 5:01:07 PM
2020-11-11 8:32:33 AM
Mihail
Spotify Legend
1127 Views
7 replies
0 likes

1127 Views
7 replies
0 likes

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