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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28594 Views

40 replies

9 likes

  • 28594 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93462 Views

115 replies

12 likes

Other
  • 93462 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

925 Views

0 replies

0 likes

iOS
  • 925 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293120 Views

60 replies

15 likes

  • 293120 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123389 Views

19 replies

38 likes

  • 123389 Views
  • 19 replies
  • 38 likes

Superuser Contribution Playback Failed - We’re not able to play this video in your current location.

PlanPremiumCountryUSADeviceiPhone XOperating System iOS 13.7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueContinuing to get the error message on different podcasts I've downloaded :"Playback Failed - We’re not able to play this video in...

Regular

Plan Premium Country USA Device iPhone X Operating System iOS 13.7 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Continuing to get the error message on differen...

naiibot

Casual Listener

30614 Views

30 replies

13 likes

  • 30614 Views
  • 30 replies
  • 13 likes

[iOS] Scan Codes not showing up

I’ve been wanting to use the scan song feature for a project I’m working on although recently the scan feature hasn’t been showing up underneath every song. I still have the scan feature next to the search box but I have nothing to scan. I also tried...

Newbie

I’ve been wanting to use the scan song feature for a project I’m working on although recently the scan feature hasn’t been showing up underneath every song. I still have the scan feature next to the ...

471 Views

0 replies

0 likes

iOS
  • 471 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs randomly skip or sounds app is waiting for voice control

PlanPremium DeviceiPhone 11 Pro MaxOperating SystemiOS 14.4 When playing a song, the app will randomly stop the song, pause, play, go forwards, go backward and then stop and it sounds like feedback when plugging in headphones. Sometimes a menu will p...

Casual Listener

Plan Premium   Device iPhone 11 Pro Max Operating System iOS 14.4   When playing a song, the app will randomly stop the song, pause, play, go forwards, go backward and then stop and...

Alex

Spotify Legend

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Superuser Contribution casting from ipad/iphone to chromecast

PlanPremiumCountryukDeviceiphone 12 pro / ipad 6th genOperating Systemall apps / ios / chromecast software latest versions My Question or IssueAttempting to cast JRE audio and video to chromecast, from either ipad or iphone. (both result in same prob...

Visitor

Plan Premium Country uk Device iphone 12 pro / ipad 6th gen Operating System all apps / ios / chromecast software latest versions   My Question or Issue Attempting to cast JRE audio an...

Ivan

Spotify Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

CarPlay volume is really low

PlanpremiumCountrymexico DeviceIphone 7s plus, iPhone 8, iPhone XS masOperating SystemiOS 12 My Question or Issue I have experienced on any iPhone devices and with carplay on a really low volume on the car, this doesn’t happens with Apple Music, iTun...

Casual Listener

  Plan premium Country mexico   Device Iphone 7s plus, iPhone 8, iPhone XS mas Operating System iOS 12   My Question or Issue  I have experienced on any iPhone devices...

Swcalise

Newbie

2432 Views

1 replies

3 likes

Carplay
  • 2432 Views
  • 1 replies
  • 3 likes

Spotify conflict with WhatsApp

PlanFamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 14.4 My Question or IssueSometimes when Spotify app is opened and i want to listen an audio message from WhatsApp, the message stops constantly (pause)

Roadie

Plan Family Country Italy Device iPhone 12 mini Operating System iOS 14.4   My Question or Issue Sometimes when Spotify app is opened and i want to listen an audio message from WhatsAp...

Billy-J

Spotify Star

1279 Views

1 replies

0 likes

  • 1279 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Connect] Phone volume randomly changes, playback stops

PlanPremiumCountryUSDeviceiPhone XiMacApple TVBrowserOperating SystemmacOS Big Sur If Spotify is playing on my Mac, for instance, the mobile app will occasionally manipulate my volume on my phone. Sometimes the reverse happens and I wake up to max vo...

Regular

Plan Premium Country US Device iPhone X iMac Apple TV Browser Operating System macOS Big Sur   If Spotify is playing on my Mac, for instance, the mobile app will occasionally manipul...

Novy

Moderator

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Going to next song too early

PlanPremiumCountrySwitzerland Device(iPhone 6S)Operating System(iOS 13.5.1) My Question or IssueWhen listening to a song it skips to the next less then a second too early most of the time (seems to happen consitently when locked).Usually not a proble...

Newbie

Plan Premium Country Switzerland   Device (iPhone 6S) Operating System (iOS 13.5.1)   My Question or Issue When listening to a song it skips to the next less then a second too ea...

Loxer

Community Legend

755 Views

1 replies

0 likes

bug
  • 755 Views
  • 1 replies
  • 0 likes

I Updated Spotify IOS 8.5.93.494 And...

...I probably shouldn't have. Longtime Spotify lover-user (desktop & IOS) since launching in Europe - Premium Account holder. Ideally I'd like to revert to the last IOS version, but doubt thats possible. The below relates to the new IOS iphone versio...

Newbie

...I probably shouldn't have.   Longtime Spotify lover-user (desktop & IOS) since launching in Europe - Premium Account holder.   Ideally I'd like to revert to the last IOS vers...

EthanS1

Community Legend

668 Views

1 replies

2 likes

  • 668 Views
  • 1 replies
  • 2 likes

Superuser Contribution Some links are not working in podcast episode show

I found some edge cases or bugs, so the HTML links doesn't always work in episode show notes on iPhone. Please below find my findings.- my podcast is hosted at Simplecast, where I'm editing the show notes via Markdown language- please find attached s...

Visitor

I found some edge cases or bugs, so the HTML links doesn't always work in episode show notes on iPhone.  Please below find my findings. - my podcast is hosted at Simplecast, where I'm edit...

user-removed

Not applicable

2500 Views

2 replies

0 likes

  • 2500 Views
  • 2 replies
  • 0 likes

Superuser Contribution iOS, Amazon Echo no Searching

Hello, i want to report a bug which me any a few of my friends had with the iOS App and the Echo Studio from Amazon. Problem is when you are connected to your Alexa speaker (over Wifi, not bluetooth) and you want to search in your liked songs it is n...

Visitor

Hello,   i want to report a bug which me any a few of my friends had with the iOS App and the Echo Studio from Amazon.    Problem is when you are connected to your Alexa speaker (o...

Ivan

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add dongs to iphone Music Library

.PlanFreeCountry Device(iPhone 7)Operating System(iOS 14.3) My Question or IssueI recently managed to add a dozen of ongs to my MUSIC app from Spotify direct....but nw I cant remenber how did I do it...any help??No, Ididnt used any other app or trick...

Casual Listener

. Plan Free Country   Device (iPhone 7) Operating System (iOS 14.3)   My Question or Issue I recently managed to add a dozen of ongs to my MUSIC app from Spotify direct....but nw...

Ivan

Spotify Legend

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes

Superuser Contribution Like & Dislike gone from Radio

PlanPremiumCountryDEOperating SystemUbuntu My Question or IssueI used to have the possibility to choose "Never play this song" and "Never play this artist" (or maybe it was thumbs up/down) in the radio, but those options are now gone and it basically...

Regular

Plan Premium Country DE Operating System Ubuntu   My Question or Issue I used to have the possibility to choose "Never play this song" and "Never play this artist" (or maybe it was thumb...

Akash_AS

Gig Goer

6918 Views

13 replies

13 likes

  • 6918 Views
  • 13 replies
  • 13 likes

Superuser Contribution Volume problems

Hello, I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum https://bestfreehdporn.pro

Visitor

Hello, I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum   https://bestfreehdporn.pro

Jeremy

Spotify Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on my iPhone

PlanFree/PremiumCountry DeviceiPhone XROperating System(iOS 14.4.) My Question or IssueMy Spotify was was buggy these past few days, it said it wasn't connected to the Internet even though it was so I couldn't listen to most of my playlist. Somebody ...

Visitor

Plan Free/Premium Country   Device iPhone XR Operating System (iOS 14.4.)   My Question or Issue My Spotify was was buggy these past few days, it said it wasn't connected to the I...

Jeremy

Spotify Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify service appears to have been hacked. Random songs added to my queue.

Plan: PremiumCountry: UK DeviceMultiple devices. Oneplus Nord and Motorola One My Question or Issue Around every 90 seconds from choosing my song, a completely random playlist starts playing. If I pause the song, it will resume by itself, also around...

Casual Listener

  Plan: Premium Country: UK   Device Multiple devices. Oneplus Nord and Motorola One   My Question or Issue   Around every 90 seconds from choosing my song, a completely ...

Jeremy

Spotify Legend

3775 Views

5 replies

2 likes

  • 3775 Views
  • 5 replies
  • 2 likes

Local files album art not showing on iPhone

DeviceiPhone XR, Windows PC Operating System(iOS 14.4, Windows 10) My Question or IssueI searched a lot for the answer of my question, but they're all old question and I can't seem to find the solving. Yes, I tried everything. The same connection, pu...

Visitor

Device iPhone XR, Windows PC   Operating System (iOS 14.4, Windows 10)   My Question or Issue I searched a lot for the answer of my question, but they're all old question and I can't...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution App using data/is online with mobile data despite data for the app being turned off

PlanPremiumCountryGermany DeviceiPhone 11Operating SystemiOS 13.5.1App version8.5.65.787 My Question or IssueI noticed today that the Spotify app has started using mobile data when not on WiFi, despite having turned mobile data off for the app in my ...

Newbie

Plan Premium Country Germany  Device iPhone 11 Operating System iOS 13.5.1 App version 8.5.65.787   My Question or Issue I noticed today that the Spotify app has started using m...

Alex

Spotify Legend

1074 Views

7 replies

0 likes

  • 1074 Views
  • 7 replies
  • 0 likes

Superuser Contribution Imessage extension

PlanPremium familyCountryRomaniaDeviceIphone xs maxOperating SystemiOS 14 My Question or IssueI just switched from apple music to spotify. I had spotify free in the past but i bought yesterday the premium family plan. In the past i know that there wa...

Music Fan

  Plan Premium family Country Romania Device Iphone xs max Operating System iOS 14   My Question or Issue I just switched from apple music to spotify. I had spotify free in the p...

mihneazara

Music Fan

952 Views

5 replies

0 likes

  • 952 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs Shuffled

PlanFree/PremiumCountryUnited StatesDeviceiPhone 10Operating SystemiOS 14.4 My Question or IssueFor some reason all songs on Spotify are shuffled and I didn’t even shuffle them. So how do I turn off shuffle so no songs shuffle?

Casual Listener

Plan Free/Premium Country United States Device iPhone 10 Operating System iOS 14.4   My Question or Issue For some reason all songs on Spotify are shuffled and I didn’t even shuffle th...

Ver

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes