Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 33329 Views
  • 13 replies
  • 36 likes
  • 33329 Views
  • 13 replies
  • 36 likes

Superuser Contribution Remove artists from home page.

Plan:PremiumCountry:USMy Question or Issue1.) remove artists from home page. (Songs and artists I have never listened to randomly appear on my home page, it seems somehow they get a like or follow from me as well. I have changed passwords, and chosen...

  • Regular
  • Plan: Premium Country: US My Question or Issue 1.) remove artists from home page. (Songs and artists I have never listened to randomly appear on my home page, it seems somehow they get a like or...
  • Ver
  • Spotify Legend
  • 4088 Views
  • 6 replies
  • 0 likes
  • 4088 Views
  • 6 replies
  • 0 likes

Missing playlist on iPhone and Mac

Hi I have already tried the "recover" option but my playlists are not there. Over the weekend 2 of my playlists disappeared, one was my most extensive. I did take that person off my family plan but that was 8 months ago, and I'm still following him. ...

  • Casual Listener
  • Hi   I have already tried the "recover" option but my playlists are not there. Over the weekend 2 of my playlists disappeared, one was my most extensive. I did take that person off my family p...
  • 331 Views
  • 0 replies
  • 1 likes
  • 331 Views
  • 0 replies
  • 1 likes

How can I stream on my LTE Apple Watch?

I have a subscription and like my friends who have Garmin and Android wear they can stream while running with only their watch. When I start to it says I need the phone? Why is this? Why can't I stream like other music services over LTE that's what I...

  • Casual Listener
  • I have a subscription and like my friends who have Garmin and Android wear they can stream while running with only their watch.   When I start to it says I need the phone? Why is this? Why can...
  • VoidStarfire
  • Casual Listener
  • 1503 Views
  • 3 replies
  • 0 likes
  • 1503 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fading to next song

PlanPremiumCountryEnglandDeviceiPhone XROperating System(iOS 14 beta My Question or IssueWhen I get to the end of a song it freezes on -0:01 and doesn’t play the next song, it doesn’t happen with all songs, probably 1 in 6. It also happened before I ...

  • Visitor
  • PlanPremium Country England Device iPhone XR Operating System (iOS 14 beta   My Question or Issue When I get to the end of a song it freezes on -0:01 and doesn’t play the next song, it ...
  • Ivan
  • Spotify Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

lyrics

lyrics problemPlanPremium FamilyCountry DeviceIphone 6Operating SystemiOS 12.4.8 My Question or Issuethe lyrics on my spotify aren’t showing. i already do the clean reinstall but it still didn’t show. is it because mine was premium family? please ans...

  • Regular
  • lyrics problem Plan Premium Family Country   Device Iphone 6 Operating System iOS 12.4.8   My Question or Issue the lyrics on my spotify aren’t showing. i already do the clean re...
  • AeroZ
  • Composer
  • 1294 Views
  • 9 replies
  • 0 likes
  • 1294 Views
  • 9 replies
  • 0 likes

I can’t play a song unless I like the album first, why?

PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 13.6.1My Question or Issue I can’t play just any song that I search for, it makes me “like” the album or song before it will play. I don’t want to add every single song I want to p...

  • Visitor
  •   Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 13.6.1 My Question or Issue   I can’t play just any song that I search for, it makes me “like” the ...
  • Spaceman_Spiff_
  • Regular
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Can't listen to new music unless i'm on wifi...

PlanPremiumCountryUSADeviceiPhone 8Operating System13.7 My Question or Issue Been using the app for years and never ran into this until recently. Now it happens more often than not if i'm not connected to good Wifi. I think of an album I want to list...

  • Regular
  • Plan Premium Country USA Device iPhone 8 Operating System 13.7   My Question or Issue   Been using the app for years and never ran into this until recently. Now it happens more o...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

CarPlay view not showing library

PlanPremiumCountryUkDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhat has happened to the CarPlay gui? I am no longer able to see an icon for my library or playlists and have to go into recently played to...

  • Casual Listener
  • Plan Premium Country Uk Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue What has happened to the CarPlay gui? I am no longer able ...
  • 559 Views
  • 0 replies
  • 5 likes
  • 559 Views
  • 0 replies
  • 5 likes

Playlist description is not visible on the iOS app

PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 13) My Question or IssueI tried swiping on the playlist cover art. No use!Only the Playlist title is visible and then my name but not the description. I could use an urgent response, I need t...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 13)   My Question or Issue I tried swiping on the playlist cover art. No use! Only the Playlist title is visible and ...
  • Billy-J
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Apple TV App no fast forward

No fast forward on Apple TV Spotify App possible. PlanPremiumCountryGermany DeviceApple TVOperating SystemtvOS My Question or Issue

  • Newbie
  • No fast forward on Apple TV Spotify App possible.    Plan Premium Country Germany  Device Apple TV Operating System tvOS   My Question or Issue  
  • Raybechara
  • Casual Listener
  • 2632 Views
  • 2 replies
  • 25 likes
  • 2632 Views
  • 2 replies
  • 25 likes

All audio depend on whether or not I play music from Spotify

PlanPremiumCountryNorwayDeviceiPhone XOperating System13.5.1 My Question or IssueSpotify has taken over the speaker-level on my phone. My phone will not play the audio to videos unless I'm playing music from Spotify at the same time. If I pause the s...

  • Visitor
  • Plan Premium Country Norway Device iPhone X Operating System 13.5.1   My Question or Issue Spotify has taken over the speaker-level on my phone. My phone will not play the audio to vid...
  • 290 Views
  • 0 replies
  • 0 likes
  • bug
  • 290 Views
  • 0 replies
  • 0 likes

Spotify shows as Discord status when on desktop but not on mobile

PlanFreeCountryUSADeviceiPhone SE 1st GenerationOperating SystemMacOS CatalinaMy Question or IssueWhen I'm listening to music on my phone and Discord is open on my computer, Spotify shows as my status, but when Discord is closed on my computer, it st...

  • Visitor
  • Plan Free Country USA Device iPhone SE 1st Generation Operating System MacOS Catalina My Question or Issue When I'm listening to music on my phone and Discord is open on my computer, Spotify...
  • 555 Views
  • 0 replies
  • 0 likes
  • 555 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How do I turn on shuffle in daily mix on iPad??

PlanPremium DeviceiPadOperating Systemios 13 My Question or Issue I have no option to use shuffleon Daily Mix lists when playing on my iPad,I do have that option on daily mix lists on my iphone though. how do I shuffle daily mix on iPad as well? ty.

  • Roadie
  • Plan Premium   Device iPad Operating System ios 13   My Question or Issue   I have no option to use shuffle on Daily Mix lists when playing on my iPad, I do have that optio...
  • zipoxtra
  • Roadie
  • 2790 Views
  • 4 replies
  • 1 likes
  • 2790 Views
  • 4 replies
  • 1 likes

Bryson Tiller’s spot on the Top 500 wont change

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBryson Tiller’s spot on the Top 500 artists won’t change, even though his monthly listeners s...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Bryson ...
  • Thanek
  • Regular
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

my spotify is linked to other person's facebook

Plan: freeCountry: MalaysiaDevice: Ipad ProHi, someone have used my iPad to log into their Facebook and Spotify account. I have logged out of her Facebook account and logged into mine, and my spotify account is linked to my spotify account. However, ...

  • Visitor
  • Plan: free Country: Malaysia Device: Ipad Pro Hi, someone have used my iPad to log into their Facebook and Spotify account. I have logged out of her Facebook account and logged into mine, and my s...
  • Billy-J
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

I want the Spotify app to notify my iOS app, when my app is in background. Is it possible?

I implemented SPTAppRemotePlayerStateDelegate methods into my app and i am getting notified when my app is active. Spotify is notifying me via playerStateDidChange method. func playerStateDidChange(_ playerState: SPTAppRemotePlayerState) { } But not ...

  • Visitor
  • I implemented SPTAppRemotePlayerStateDelegate methods into my app and i am getting notified when my app is active. Spotify is notifying me via  playerStateDidChange method.   func p...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

EQ stopping

Whenever I close and reopen the app, the EQ will visually stay on and in the same preset but I have to move the EQ slides for them to actually affect the audio again. Any fix?

  • Newbie
  • Whenever I close and reopen the app, the EQ will visually stay on and in the same preset but I have to move the EQ slides for them to actually affect the audio again. Any fix?
  • Billy-J
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Shuffle Play keeps playing the same 10-20 songs

PlanFreeCountryUSADeviceiPhone ios 13My Question or IssueWhenever I shuffle play my playlist of about 100 songs it only plays the same 10-20 on repeat without playing any of my other songs before.

  • Casual Listener
  • Plan Free Country USA Device iPhone  ios 13 My Question or Issue Whenever I shuffle play my playlist of about 100 songs it only plays the same 10-20 on repeat without playing any of my o...
  • 335 Views
  • 0 replies
  • 3 likes
  • 335 Views
  • 0 replies
  • 3 likes

Spotify & local PC & BMW

PlanPremiumCountryEuropeDeviceiPhone 6s to 11 Pro MaxOperating SystemiOS 13.7 My Question or IssueNeed to fix where Spotify actually play sound when iPhone connected at BMW Connected drive (not via Apple CarPlay) car when I go from work. I have local...

  • Visitor
  • Plan Premium Country Europe Device iPhone 6s to 11 Pro Max Operating System iOS 13.7   My Question or Issue Need to fix where Spotify actually play sound when iPhone connected at BMW C...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes