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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407408 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278785 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178325 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone XROperating SystemIOS 14.3 My Question or IssueEvery time I try to move songs in the queue the app crashes. I have tried restarting my phone and the quick clean reinstall but those did not work. I have also tried it ...
Plan Premium Country USA Device iPhone XR Operating System IOS 14.3 My Question or Issue Every time I try to move songs in the queue the app crashes. I have tried restarting my phone...
Roadie
744 Views
1 replies
0 likes
Plan - premiumCountry - USADevice - iPhone 12 proOperating System - iOS 14.3 Sometimes I'll press on a song and it just won't play. It will turn green and the play button will switch to pause as though it's playing, but no sound. Later on it might ma...
Plan - premium Country - USA Device - iPhone 12 pro Operating System - iOS 14.3 Sometimes I'll press on a song and it just won't play. It will turn green and the play button wil...
Spotify Legend
529 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceAPPLE WATCH 6 LTEOperating SystemWATCH OS 7 My Question or IssueHi I have read about new functionality which allows the apple watch to play Spotify using data alone, so you don't need to bring an iPhone around when listening...
Plan Premium Country UK Device APPLE WATCH 6 LTE Operating System WATCH OS 7 My Question or Issue Hi I have read about new functionality which allows the apple...
Spotify Legend
863 Views
1 replies
0 likes
PlanPremiumCountryEgyptDevice(iPhone 11)Operating System(iOS 14.2) My Question or IssueI am unable to find podcasts on my iPhone app nor on my desktop, how to solve that issue?
Plan Premium Country Egypt Device (iPhone 11) Operating System (iOS 14.2) My Question or Issue I am unable to find podcasts on my iPhone app nor on my desktop, how to solve that issu...
Spotify Legend
429 Views
1 replies
0 likes
PlanPremium Duo CountryUSA Device(iPhone Xr & IPhone 6s)Operating System(iOS 14.3 & 13.7 respectively) My Question or IssueAutoplay has stopped working when the end of an album or song has been reached. I can get it to work again by turning off auto ...
Plan Premium Duo Country USA Device (iPhone Xr & IPhone 6s) Operating System (iOS 14.3 & 13.7 respectively) My Question or Issue Autoplay has stopped work...
Moderator
819 Views
3 replies
1 likes
PlanPremiumCountryThailandDeviceAll platformOperating System(iOS, Windows 10) My Question or IssueToday, I got a problem about playing music during 2-3 song, the spotify stop current song and switch to other playlist by automatically, not command by ...
Plan Premium Country Thailand Device All platform Operating System (iOS, Windows 10) My Question or Issue Today, I got a problem about playing music during 2-3 song, the spotify stop...
Spotify Legend
2088 Views
12 replies
3 likes
when I start song on spotify it was stop playing by itself about 3-4 song or 30 sec I try to restart app,delete app, change all setting that was about background information,wifi or cellular and battery not in a low. I can’t find a way out who can fi...
when I start song on spotify it was stop playing by itself about 3-4 song or 30 sec I try to restart app,delete app, change all setting that was about background information,wifi or cellular and batt...
Spotify Legend
596 Views
1 replies
0 likes
PlanPremiumCountryLithuaniaDeviceDELLOperating SystemWindows 10 My Question or IssueAnother Friday morning and when I switch from my mobile to desktop, my sound is not plating. I check my release radar and the album cover is updated to show the top a...
Plan Premium Country Lithuania Device DELL Operating System Windows 10 My Question or Issue Another Friday morning and when I switch from my mobile to desktop, my sound is not platin...
Music Fan
680 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor the one millionth time are my downloads of the playlists and albums gone ! The playlists ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For the...
Spotify Legend
1317 Views
8 replies
0 likes
I am on a free plan and as I start playing music Spotify advises me to watch a advertisement video for 30 minutes of uninterrupted listening. I gladly watch this advertisement which goes on for more than 30 seconds and then hope that I do not hear an...
I am on a free plan and as I start playing music Spotify advises me to watch a advertisement video for 30 minutes of uninterrupted listening. I gladly watch this advertisement which goes on for...
Spotify Legend
6592 Views
1 replies
1 likes
PremiumUSAiPhone 11iOS 14 I just logged onto my app and ALL podcasts have disappeared. I do mean all. I subscribe to fairly large podcasts like The Daily, FiveThirtyEight, etc - so I know they are not removed. I've updated the app, downloaded and re-...
Premium USA iPhone 11 iOS 14 I just logged onto my app and ALL podcasts have disappeared. I do mean all. I subscribe to fairly large podcasts like The Daily, FiveThirtyEight, etc ...
Spotify Legend
2985 Views
7 replies
7 likes
Random feature seems to be playing mostly the same songs, wth? For me it's a specific problem, because I add a lot of songs to a playlist then start listening and deleting what I don't want to keep. But how can I do this when a lot of songs are almos...
Random feature seems to be playing mostly the same songs, wth? For me it's a specific problem, because I add a lot of songs to a playlist then start listening and deleting what I don't want to...
Regular
913 Views
2 replies
1 likes
Like many I have too many playlists. I don't want to delete any of them, but is there a way to hide them from your playlist section? And I don't mean the "Make Playlist Secret" option, I mean hiding it from your actual library so you don't have to pa...
Like many I have too many playlists. I don't want to delete any of them, but is there a way to hide them from your playlist section? And I don't mean the "Make Playlist Secret" option, I mean...
Community Legend
911 Views
3 replies
0 likes
I love the mobile feature of seeing liked songs on artists pages and WISH this feature ran on desktop too ! It would make finding their songs so much easier than sorting liked songs by artist finding it etc which is clunky and takes ages !!!!Hope oth...
I love the mobile feature of seeing liked songs on artists pages and WISH this feature ran on desktop too ! It would make finding their songs so much easier than sorting liked songs by artist ...
Spotify Legend
585 Views
3 replies
0 likes
PlanFree/PremiumCountryU.S.ADeviceiPhone SE 2020Operating SystemiOS 14.3??? My Question or IssueWhen I am on my playlist I can’t play the specific songs I want where on my friends phone which is the EXACT same type (iPhone SE 2020) he can play whatev...
Plan Free/Premium Country U.S.A Device iPhone SE 2020 Operating System iOS 14.3??? My Question or Issue When I am on my playlist I can’t play the specific songs I want where on my fr...
Spotify Legend
557 Views
1 replies
0 likes
PlanPremium DuoCountryUSADeviceiPhone 8 PlusOperating SystemiOS 14 My Question or IssueSorry if my tags and layout are weird, first time posting on here haha. I've been using the Group Session feature with my boyfriend a lot since we can't always be ...
Plan Premium Duo Country USA Device iPhone 8 Plus Operating System iOS 14 My Question or Issue Sorry if my tags and layout are weird, first time posting on here haha. I've been using...
Regular
4551 Views
2 replies
0 likes
Dear Spotify Team, If I open my Spotify (Premium) I always get fronted with a notification "Spotify Is now available as widget". I click "OK" I open my playlist, go back to start. Again, the exact same notification "Spotify Is now available as widget...
Dear Spotify Team, If I open my Spotify (Premium) I always get fronted with a notification "Spotify Is now available as widget". I click "OK" I open my playlist, go back to st...
448 Views
0 replies
1 likes
PlanPremiumCountryNL DeviceApple TVSamsung TVXbox One My Question or Issue I have the Spotify app on my Apple TV, on my Samsung TV and my XBox. Please tell me how I can watch my favorite video (podcast) on my TV like I used to for many years through ...
Plan Premium Country NL Device Apple TV Samsung TV Xbox One My Question or Issue I have the Spotify app on my Apple TV, on my Samsung TV and my XBox. Please tell me h...
Casual Listener
1115 Views
2 replies
4 likes
Spotify has not been working for me all week. I have thousands of saved songs in my library. Recently spotify simply stops playing my songs. Here’s an example, Today I tried to playa saved album, it played the first track and then would not play the ...
Spotify has not been working for me all week. I have thousands of saved songs in my library. Recently spotify simply stops playing my songs. Here’s an example, Today I tried to play a saved al...
Community Legend
1479 Views
1 replies
1 likes
Plan Family Free/Premium Premium Country. UK Device(iPad Pro 2018Operating System(iOS 13.7 My Question or IssueI download music and have selected option to play offline enabled.However for some stupid bizarre reason it forces me to connect to wifi fi...
Plan Family Free/Premium Premium Country. UK Device (iPad Pro 2018 Operating System (iOS 13.7 My Question or Issue I download music and have selected option ...
Moderator
1042 Views
3 replies
1 likes
