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iOS (iPhone, iPad)

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137108 Views
  • 503 replies
  • 108 likes
  • 137108 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 95112 Views
  • 19 replies
  • 38 likes
  • 95112 Views
  • 19 replies
  • 38 likes

Superuser Contribution [iOS][Browse] I can’t listen to any artist

When I go to the artists page and play listen it wont work, I can’t even listen to their albums. The only thing that work is when I listen to it from random playlist. I tried it with many artists and it don’t work.I don’t understand because ads works...

  • Visitor
  • When I go to the artists page and play listen it wont work, I can’t even listen to their albums.   The only thing that work is when I listen to it from random playlist. I tried it with many ar...
  • Ivan
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • Browse
    iOS
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won’t play one specific artist

PlanFreeCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or Issue For about two months now, Spotify has refused to play one specific artist. It seems to play anyone else. I have had to completely delete and redownload the app every si...

  • Visitor
  • Plan Free Country USA   Device (iPhone XR) Operating System (iOS 10)   My Question or Issue   For about two months now, Spotify has refused to play one specific artist. It ...
  • Ivan
  • Spotify Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] app randomly crashes during playback

PlanPremiumCountryEUDevice(iPhone XS, iOS 14.2) My Question or Issuemy iOS app upon starting a song often, but not always, will stop playing after random intervals. When this happens the now playing field on my lock screen shows nothing (see screensh...

nowplaying.png
  • Casual Listener
  • Plan Premium Country EU Device (iPhone XS, iOS 14.2)   My Question or Issue my iOS app upon starting a song often, but not always, will stop playing after random intervals. When this hap...
  • Mihail
  • Spotify Legend
  • 2133 Views
  • 15 replies
  • 1 likes
  • Crash
    iOS
    stop playback
  • 2133 Views
  • 15 replies
  • 1 likes

Superuser Contribution App crashes roughly 30 seconds into songs

iPhone XIOS 13.4.1Spotify Free Versión 8.5.55.856 Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be playing however it will be set to 2 seconds in. Happens with or...

  • Casual Listener
  • iPhone X IOS 13.4.1 Spotify Free Versión 8.5.55.856   Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be...
  • graceemerritt
  • Newbie
  • 9949 Views
  • 13 replies
  • 4 likes
  • 9949 Views
  • 13 replies
  • 4 likes

Superuser Contribution No playable files issue

hi, I drive a Mercedes c300 and have Spotify premium on iPhone XS Max. I love having album covers up while my phone is connected to my car but when I connect to Bluetooth all song info shows up except the album cover and if I connect with usb to my p...

  • Visitor
  • hi, I drive a Mercedes c300 and have Spotify premium on iPhone XS Max. I love having album covers up while my phone is connected to my car but when I connect to Bluetooth all song info shows up excep...
  • FeliksNebotov
  • Visitor
  • 15550 Views
  • 2 replies
  • 0 likes
  • 15550 Views
  • 2 replies
  • 0 likes

Daily mix named not numbered now?

PlanPremiumCountryUsDeviceAcross multiple Apple devices Operating Systemmultiple My Question or IssueNo longer receiving daily mixes that are numbered like “Daily Mix 1” etc. under “Made for you” or doing a search for “daily mix”. They now appear as ...

  • Newbie
  • Plan Premium Country Us Device Across multiple Apple devices  Operating System multiple   My Question or Issue No longer receiving daily mixes that are numbered like “Daily Mix 1”...
  • Heres_ian
  • Regular
  • 586 Views
  • 2 replies
  • 0 likes
  • 586 Views
  • 2 replies
  • 0 likes

[iOS][Podcasts] Can’t listen to JRE and hear directions from car

I am trying to listen to the JRE podcast in my car but it pauses every time Siri gives directions from the maps app. I can only continue if I physically press the play button which I can’t do when driving. This makes it very frustrating because I am ...

  • Visitor
  • I am trying to listen to the JRE podcast in my car but it pauses every time  Siri gives directions from the maps app. I can only continue if I physically press the play button which I can’t do w...
  • 320 Views
  • 0 replies
  • 0 likes
  • iOS
    Podcasts
  • 320 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant change playlist cover

The new feature to change playlist cover on iOS-devices is not working for me. You?(iPhone 11)

  • Newbie
  • The new feature to change playlist cover on iOS-devices is not working for me. You?(iPhone 11) 
  • Ver
  • Spotify Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Name Order does not hold

We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is confirmed by the green checkmark in the "Name" selection field). ...

  • Casual Listener
  • We are a Premium subscriber and have an issue.  Specifically, name order.  Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is co...
  • Ivan
  • Spotify Legend
  • 398 Views
  • 3 replies
  • 0 likes
  • 398 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics not working properly

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.2 My Question or IssueEvery time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bottom and it works for at least 20 seconds (sometimes it’s more than that), unt...

  • Casual Listener
  • Plan Premium Country Brazil Device iPhone 11 Operating System iOS 14.2   My Question or Issue Every time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bott...
  • Ver
  • Spotify Legend
  • 1715 Views
  • 1 replies
  • 0 likes
  • bug
    lyrics
  • 1715 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution random plag bug

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem with random playing, when I click the button to make random albums play on the ar...

  • Regular
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a pro...
  • dxon012
  • Regular
  • 2166 Views
  • 21 replies
  • 0 likes
  • 2166 Views
  • 21 replies
  • 0 likes

Solved!!Superuser Contribution Can’t play any artist

I am unable to play any artists on Spotify ( it shows the 3 lines saying it’s playing on the main page but no music bar pops up) but I can play my daily mixes or personal playlist but nothing else I have tried everything on the Spotify help page the ...

  • Casual Listener
  • I am unable to play any artists on Spotify ( it shows the 3 lines saying it’s playing on the main page but no music bar pops up) but I can play my daily mixes or personal playlist but nothing else I ...
  • Ver
  • Spotify Legend
  • 808 Views
  • 6 replies
  • 0 likes
  • 808 Views
  • 6 replies
  • 0 likes

Superuser Contribution shuffle not working

DeviceiPhone XOperating SystemiOS 14.2 My Question or Issueshuffle isn't working when I try to shuffle album, or artists. It only works when i shuffle playlists. Whenever i do shuffle albums it plays one song but doesn't play the next song the queue ...

  • Newbie
  • Device iPhone X Operating System iOS 14.2   My Question or Issue shuffle isn't working when I try to shuffle album, or artists. It only works when i shuffle playlists. Whenever i do shuff...
  • Jeremy
  • Spotify Legend
  • 395 Views
  • 1 replies
  • 1 likes
  • 395 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify not playing music on iPhone when pressing play/not showing on Lock Screen.

My Question or Issueon my iPhone 12 pro max, Spotify won’t play when hitting the play button. I also have no Lock Screen widget to play or pause. The app does not even say a song is playing. Deleting and reinstalling helps until I close the app then ...

  • Visitor
  • My Question or Issue on my iPhone 12 pro max, Spotify won’t play when hitting the play button. I also have no Lock Screen widget to play or pause. The app does not even say a song is playing. Deleti...
  • Jeremy
  • Spotify Legend
  • 1446 Views
  • 1 replies
  • 2 likes
  • 1446 Views
  • 1 replies
  • 2 likes

Superuser Contribution Podcast can't be played or downloaded

PlanPremiumCountryGermany DeviceiPhone XS / MacBook Pro 2020Operating Systemlatest iOS or MacOS version My Question or IssueHey there, since yesterday I am not able to play or download podcasts even though I have tried the following:Logging out and i...

  • Visitor
  • Plan Premium Country Germany   Device iPhone XS / MacBook Pro 2020 Operating System latest iOS or MacOS version   My Question or Issue Hey there, since yesterday I am not able to...
  • Jeremy
  • Spotify Legend
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App Crashing

PlanFreeCountryAmericaDeviceiPhone 6+ My Question or IssueThe problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes. This has been a problem for a while for me. Also, just a suggestion, I...

  • Casual Listener
  • Plan Free Country America Device iPhone 6+   My Question or Issue The problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes...
  • Ivan
  • Spotify Legend
  • 1022 Views
  • 6 replies
  • 0 likes
  • 1022 Views
  • 6 replies
  • 0 likes

[iOS][Other] Lyrics feature not available on Iphone

Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has access to lyrics. Any idea why?

  • Visitor
  • Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has...
  • 333 Views
  • 0 replies
  • 2 likes
  • iOS
    Other
  • 333 Views
  • 0 replies
  • 2 likes

Locals Files wont show up on Iphone.

PlanFamily PremiumCountryPolandDeviceIphone XOperating SystemIOS 14.2 I tried today to have some songs on spotify that wasnt added it perfectly work to moment when im trying to download them on my iphone. I tried litteraly everythink and it's still n...

  • Casual Listener
  • Plan Family Premium Country Poland Device Iphone X Operating System IOS 14.2   I tried today to have some songs on spotify that wasnt added it perfectly work to moment when im trying to...
  • Igcr
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution CarPlay constantly crashing

PlanPremiumCountryUKDeviceiPhone 12 ProOperating SystemiOS 14.2.1Spotify 8.5.86.739 I've recently moved from Apple Music to Spotify but think I'm going to have to move back. Carplay is constanly crashing since installing the Spotify app. I have tried...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 12 Pro Operating System iOS 14.2.1 Spotify 8.5.86.739   I've recently moved from Apple Music to Spotify but think I'm going to have to move back.&...
  • CarlosE
  • Moderator
  • 6542 Views
  • 3 replies
  • 2 likes
  • 6542 Views
  • 3 replies
  • 2 likes

Superuser Contribution Extremely slow when scrolling

My Question or Issue Recently my spotify app has become incredibly slow when scrolling through my playlist, so much that it doesn’t even respond to the scrolling by the time i’m halfway through. I’m on iOS 14.2 (iPhone 11) and i’ve tried restarting m...

  • Newbie
  • My Question or Issue  Recently my spotify app has become incredibly slow when scrolling through my playlist, so much that it doesn’t even respond to the scrolling by the time i’m halfway throug...
  • Ver
  • Spotify Legend
  • 760 Views
  • 1 replies
  • 0 likes
  • 760 Views
  • 1 replies
  • 0 likes