Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29133 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93966 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423621 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293376 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
hi,my Spotify won’t play my playlist. It plays about 10-15 seconds and then skips onto songs I don’t know/don’t have on any playlist, and proceeds to skip songs every 10/15 seconds. It will not play a song in its entirety. I’ve tried all the troubles...
hi, my Spotify won’t play my playlist. It plays about 10-15 seconds and then skips onto songs I don’t know/don’t have on any playlist, and proceeds to skip songs every 10/15 seconds. It will not pla...
Spotify Legend
1173 Views
5 replies
0 likes
PlanPremium CountrySpain DeviceIphone Xr Operating System(iOS 14.4) My Question or Issue I have iphone x and alexa app. I have linked alexa with my spotify premium account. But when i say “Alexa, play spotify” i ALWAYS get “I can’t play spotify on th...
Plan Premium Country Spain Device Iphone Xr Operating System (iOS 14.4) My Question or Issue I have iphone x and alexa app. I have linked alex...
Community Legend
3356 Views
5 replies
0 likes
hey Spotifyers, I’ve a problem,as the title says my Spotify app stops the music when switching to WhatsApp! (Inside the Messaging List!). Problem is reproducible on my:• Jabra 75t Elite wireless earbuds • Home speaker: blaupunkt wirelessive notice th...
hey Spotifyers, I’ve a problem, as the title says my Spotify app stops the music when switching to WhatsApp! (Inside the Messaging List!). Problem is reproducible on my: • Jabra 75t Elite wi...
Regular
9027 Views
6 replies
0 likes
I started a radio for this song (Sash! --- The Secret): https://open.spotify.com/track/1NgFLvzTicCcTVDjF7jpSL?si=drry1T-6SymtpzC-ge2xCw After a while, another mix of this song that I don't like started playing from the radio (Sash! --- The Secret - R...
I started a radio for this song (Sash! --- The Secret): https://open.spotify.com/track/1NgFLvzTicCcTVDjF7jpSL?si=drry1T-6SymtpzC-ge2xCw After a while, another mix of this song...
Spotify Legend
644 Views
3 replies
0 likes
I am a premium user and when I play my music on my cellular data it stops playing at 10 seconds this doesn't happen when I have wi-fi though. The only way I have gotten it to work was to turn off the wi-fi and cellular data on my phone and shuffle pl...
I am a premium user and when I play my music on my cellular data it stops playing at 10 seconds this doesn't happen when I have wi-fi though. The only way I have gotten it to work was to turn off the...
Spotify Star
610 Views
1 replies
0 likes
LS, For a while now my favourite artists keep disappearing. I have/had a very long list there and often when I use the app on my mobile there just aren't any there. Sometimes the list is back, only to be gone when I check back later. It's very annoyi...
LS, For a while now my favourite artists keep disappearing. I have/had a very long list there and often when I use the app on my mobile there just aren't any there. Sometimes the list is bac...
Spotify Legend
748 Views
3 replies
1 likes
Working on a MacBook Pro (MacOS Catalina), 2020 and iPhone SE. Spotify works great on both devices, however, I'm using the iPhone to control Spotify on by MacBook. I connect them by opening Spotify on the MacBook and then the iPhone syncs with the co...
Working on a MacBook Pro (MacOS Catalina), 2020 and iPhone SE. Spotify works great on both devices, however, I'm using the iPhone to control Spotify on by MacBook. I connect them by opening Spotify o...
Spotify Legend
803 Views
1 replies
0 likes
I've been using the local files system for a few years now and at the beginning it ran pretty smoothly. The system I use is downloading the songs I want to Dropbox, selecting the songs from the Local Files page on my desktop Spotify app, and adding t...
I've been using the local files system for a few years now and at the beginning it ran pretty smoothly. The system I use is downloading the songs I want to Dropbox, selecting the songs from the Local...
Moderator
1327 Views
1 replies
0 likes
Please help with this issue, I face on my iPhone 6s Plus iOS 14.3. I face a playing issue where an available downloaded song won’t play, it’ll just open and not play! This happens with 5 to 20 specific songs only, some other times I add a queue of so...
Please help with this issue, I face on my iPhone 6s Plus iOS 14.3. I face a playing issue where an available downloaded song won’t play, it’ll just open and not play! This happens with 5 to 20...
Spotify Legend
444 Views
1 replies
0 likes
Almost every second song that i wish to listen is not playing (stuck at 0:00)Offline play hardly works many songs won’t play. (also has No effect when setting to Offline mode.)When song get stuck at 0:00 i have to manually skip to another (it won’t s...
Almost every second song that i wish to listen is not playing (stuck at 0:00) Offline play hardly works many songs won’t play. (also has No effect when setting to Offline mode.) When song get stuck...
Spotify Legend
507 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 12 MiniOperating SystemiOS 14.3, Spotify 8.5.94 My Question or IssueI've noticed since the most recent Spotify update that my iOS Screen Time report is increasing when I am using the Spotify app in Apple Ca...
Plan Premium Country United States Device iPhone 12 Mini Operating System iOS 14.3, Spotify 8.5.94 My Question or Issue I've noticed since the most recent Spotify update that my iOS ...
Casual Listener
9761 Views
5 replies
0 likes
So everytime I’ve gone to listen to music the app starts crashing forcing me to unlock my phone and reopen the app its so annoying and I’m over it can you please please please fix Spotify it’s also been draining my battery to quite a bit and I’m real...
So everytime I’ve gone to listen to music the app starts crashing forcing me to unlock my phone and reopen the app its so annoying and I’m over it can you please please please fix Spotify it’s also b...
Moderator
6320 Views
22 replies
1 likes
Hi Folks, I just updated Spotify. However, the update has caused The apple watch to longer fully work with the “on Spotify” command through Siri (on the watch only). For example, if you as it to play a song “on Spotify” on the watch the app will open...
Hi Folks, I just updated Spotify. However, the update has caused The apple watch to longer fully work with the “on Spotify” command through Siri (on the watch only). For example, if you as it to play...
Spotify Legend
796 Views
1 replies
0 likes
PlanPremium FamilyCountryIrelandDeviceiPhone 12 Pro, android tablet, sonosOperating SystemiOS 14.4 My Question or IssueI have a sonos S1 system which comprises 5 older connect amps connected to ceiling speakers, one newer Sonos amplifier and one Sono...
Plan Premium Family Country Ireland Device iPhone 12 Pro, android tablet, sonos Operating System iOS 14.4 My Question or Issue I have a sonos S1 system which comprise...
Spotify Legend
3294 Views
15 replies
0 likes
On IOS 14.4 Some Sonos devices are not always visible in Sonos Connect across the home network. Sonos devices are all hardwired and not attached to the same network hubs. Always see all zones in Sonos app on IOS.Windows 10 Spotify app can always see ...
On IOS 14.4 Some Sonos devices are not always visible in Sonos Connect across the home network. Sonos devices are all hardwired and not attached to the same network hubs. Always see all zones i...
Regular
90 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone XsOperating SystemiOS 14.3QuestionDoes anyone know what is the max db range of the Spotify equalizer? For example, Deezer has a max db range of 12 db and I'd like to know what it is for Spotify. I'm trying to make...
Plan Premium Country Brazil Device iPhone Xs Operating System iOS 14.3 Question Does anyone know what is the max db range of the Spotify equalizer? For example, Deezer has a max db range of ...
1000 Views
0 replies
0 likes
*Not a duplicate issue*Updated* Required Information:Plan - PremiumCountry - USA, PADevice - Phone XOperating System -iOS 14.4 Carplay Headunit - Sony XAV-AX5000 (Firmware Ver. 1.04)Connection Type - Wired (Apple Lighting Cable to USB) Troubleshootin...
*Not a duplicate issue* Updated* Required Information: Plan - Premium Country - USA, PA Device - Phone X Operating System -iOS 14.4 Carplay Headunit - Sony XAV-AX5...
4177 Views
0 replies
0 likes
PremiumOperating System(iOS 14) My Question or IssueThis here is what Spotify's new homepage supposed to do: "As you may notice throughout your day, the screen and content change along with your schedule, welcoming you with a “Good morning” and trans...
Premium Operating System (iOS 14) My Question or Issue This here is what Spotify's new homepage supposed to do: "As you may notice throughout your day, the screen and content change alo...
Regular
1133 Views
5 replies
0 likes
I’ve uploaded my songs into Spotify through local files, and added it to a separate playlist, and I have also downloaded it on both of my devices. but when I do try to play these songs on my phone, it doesn’t show up nor when I try to switch between ...
I’ve uploaded my songs into Spotify through local files, and added it to a separate playlist, and I have also downloaded it on both of my devices. but when I do try to play these song...
Moderator
672 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12 Max Pro, iPhone 12 MiniOperating SystemiOS 14.3 Spotify will no longer connect to Sonos. The Spotify App shows that the music is playing and its "connected" but it does not work. When the app is only playing on th...
Plan Premium Country USA Device iPhone 12 Max Pro, iPhone 12 Mini Operating System iOS 14.3 Spotify will no longer connect to Sonos. The Spotify App shows that the music is play...
Spotify Legend
3924 Views
22 replies
0 likes
