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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Superuser Contribution Spotify on iPhone problem with BMW car

PlanFree/PremiumCountryItaly DeviceiPhone X Operating SystemiOS 13.6.1 My Question or IssueI have a problem with my 5 series (F10, year 2014) equipped with a Professional navigator updated to the latest version available (with Harman Kardon audio sys...

  • Visitor
  • Plan Free/Premium Country Italy   Device iPhone X   Operating System iOS 13.6.1   My Question or Issue I have a problem with my 5 series (F10, year 2014) equipped with a Pr...
  • Ver
  • Spotify Legend
  • 2098 Views
  • 1 replies
  • 2 likes
  • 2098 Views
  • 1 replies
  • 2 likes

Superuser Contribution IOs 6

Salve,È possibile installare l app spotify sul mio vecchio iphone 4? Non riesco a trovare l app.Grazie

  • Visitor
  • Salve, È possibile installare l app spotify sul mio vecchio iphone 4? Non riesco a trovare l app. Grazie   
  • Alex
  • Spotify Legend
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

Superuser Contribution Apple Watch streaming using data

Plan - Family PremiumCountry - UKDevice - Apple Watch Series 5 with mobile data My Question or IssueI’m trying stream my playlist using data but Spotify is failing to find my wireless headphones. Work fine with Apple Music and are showing as connecte...

  • Casual Listener
  • Plan - Family Premium Country - UK Device - Apple Watch Series 5 with mobile data     My Question or Issue I’m trying stream my playlist using data but Spotify is failing to find my w...
  • VoidStarfire
  • Casual Listener
  • 2559 Views
  • 5 replies
  • 1 likes
  • 2559 Views
  • 5 replies
  • 1 likes

Spotify Opening "send a Text Message" over app and then app freezes

Family PlanPremiumUSA DeviceiPhone 8Operating SystemiOS 14 On open of the ios app, a "send a text message" pops up over the app and when closing it the app sometimes freezes and I can't even go back to the home screen. I have to turn off my iPhone sc...

  • Visitor
  • Family Plan Premium USA   Device iPhone 8 Operating System iOS 14   On open of the ios app, a "send a text message" pops up over the app and when closing it the app sometimes freez...
  • Billy-J
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Liked songs does not show all songs when filtering

PlanPremiumCountryIsraelDeviceIphone 6sOperating SystemiOS 13.7 My Question or IssueHello!i have a problem with my liked songs list -when it in the “last added” filter, all the songs are shown:but when i switch to “title” filter, most of them disappe...

75AE8BE6-8887-484B-A6D2-F1A67C8CDCB3.png CBF324E9-D158-477A-A4CA-27CE703AAF58.png 03D3F322-1A77-44CF-9CFB-1F5E0510E698.png
  • Casual Listener
  •   Plan Premium Country Israel Device Iphone 6s Operating System iOS 13.7   My Question or Issue Hello! i have a problem with my liked songs list - when it in the “last added”...
  • adicohenkadosh
  • Casual Listener
  • 432 Views
  • 2 replies
  • 0 likes
  • 432 Views
  • 2 replies
  • 0 likes

Pop Playlist

https://open.spotify.com/user/sexitupnadin/playlist/2fR6Vcj1nRlEmC7FZMx2CE?si=-5982qi7TlGXmFmL-7DThQ follow!!

  • Gig Goer
  • https://open.spotify.com/user/sexitupnadin/playlist/2fR6Vcj1nRlEmC7FZMx2CE?si=-5982qi7TlGXmFmL-7DThQ    follow!!
  • OneByBoo
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Recently Played mobile home

PlanPremiumCountryItalyDevice(iPhone XR)Operating System(iOS 14) Hi, for a few days I have not been able to see the songs / albums recently played on the home pagewhy?I Tryed to reinstall Spotify but don’t work

  • Casual Listener
  • Plan Premium Country Italy Device (iPhone XR) Operating System (iOS 14)   Hi, for a few days I have not been able to see the songs / albums recently played on the home page why? ...
  • Billy-J
  • Spotify Star
  • 781 Views
  • 8 replies
  • 0 likes
  • 781 Views
  • 8 replies
  • 0 likes

Bug with iOS 14.0.1

PlanFree/PremiumCountry Device(iPhone 11)Operating System(iOS 14.0.1) My Question or IssueHi,since the upgrade to iOS 14.0.1 there is a painful bug causing:- song pauses- sang changes to a complete different song out of my playlists- sound goes to we...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 11) Operating System (iOS 14.0.1)   My Question or Issue Hi, since the upgrade to iOS 14.0.1 there is a painful bug causing: - song pa...
  • mihkelrobam
  • Newbie
  • 1547 Views
  • 2 replies
  • 1 likes
  • 1547 Views
  • 2 replies
  • 1 likes

Shuffle not working in car

PlanPremiumCountryUSADevicePro MaxOperating SystemiOS 14 When listening to music in the car on Bluetooth, the shuffle feature does not work. This was one of the reasons I left Spotify in the first place a year ago and its still having an issue. All t...

  • Visitor
  • Plan Premium Country USA Device Pro Max Operating System iOS 14   When listening to music in the car on Bluetooth, the shuffle feature does not work. This was one of the reasons I left ...
  • Loxer
  • Community Legend
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

Solved!! IOS 14.0.1 Car Play doesn't show "My Library"

PremiumUSAiPhone XRIOS 14.0.1 My Question or Issuewhen connected to carplay the menu will not allow me to access my library or playlist. My Library is no longer an available selection at the top of the menu. Just shows "Home" / "recently played" / "b...

  • Casual Listener
  • Premium USA iPhone XR IOS 14.0.1   My Question or Issue when connected to carplay the menu will not allow me to access my library or playlist.  My Library is no longer an available se...
  • kmggdc
  • Casual Listener
  • 2001 Views
  • 1 replies
  • 0 likes
  • Car Play
    ios 14.0.1 problem
    my library missing
    playlist not showing
  • 2001 Views
  • 1 replies
  • 0 likes

Not playing Apple Watch

PlanPremiumCountryAustralia DeviceApple Watch 3 Operating SystemwatchOS 7.0.1 My Question or IssueThe Spotify app on my watch is no longer connecting to my account nothing plays

  • Casual Listener
  • Plan Premium Country Australia  Device Apple Watch 3  Operating System watchOS 7.0.1   My Question or Issue The Spotify app on my watch is no longer connecting to my account ...
  • Billy-J
  • Spotify Star
  • 2632 Views
  • 4 replies
  • 0 likes
  • 2632 Views
  • 4 replies
  • 0 likes

Eventually can't skip track, and "Don't play this artist" doesn't work

PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 14 My Question or IssueSpotify doesn't actually play music I choose to play. It starts playing (1) other music from the same artist, or (2) sometimes other artists, almost always a popular artist/ge...

  • Casual Listener
  • Plan Free Country USA Device iPhone 7 Operating System iOS 14   My Question or Issue Spotify doesn't actually play music I choose to play. It starts playing (1) other music from the s...
  • chawke
  • Casual Listener
  • 769 Views
  • 4 replies
  • 0 likes
  • 769 Views
  • 4 replies
  • 0 likes

can't log in on iPhone

PlanFree/PremiumCountry DeviceiPhone 8Operating System iOS 10 My Question or IssueCan't log in to Spotify on iPhone

  • Casual Listener
  • Plan Free/Premium Country   Device iPhone 8 Operating System  iOS 10   My Question or Issue Can't log in to Spotify on iPhone  
  • Billy-J
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My track didn't get added to release radar of my followers

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy new track on spotify was released on 10th of this month and even though I have followers i...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My ne...
  • Ver
  • Spotify Legend
  • 957 Views
  • 3 replies
  • 0 likes
  • Release Radar
  • 957 Views
  • 3 replies
  • 0 likes

playlists rearranged without warning

plan: freecountry: united states of americaos: ios 14, windows 10 the other day, i opened spotify on desktop and noticed that my playlists had been put under any folder that was above them. for example, if i had a setup such as: master playlistinstru...

  • Visitor
  • plan: free country: united states of america os: ios 14, windows 10   the other day, i opened spotify on desktop and noticed that my playlists had been put under any folder that was above th...
  • Emilia_8
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 293 Views
  • 1 replies
  • 0 likes

Solved!! Block artist

PlanPremiumCountryUkraine Device(iPhone 6s)Operating System(iOS) My Question or IssueHello. I don’t understand how can I block an artist so that he will not be recommended to me and he will be skipped? I found this theme, but I don't have anything li...

  • Regular
  • Plan Premium Country Ukraine   Device (iPhone 6s) Operating System (iOS)   My Question or Issue Hello. I don’t understand how can I block an artist so that he will not be recomme...
  • Emilia_8
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay Feature Not Working

PlanPremiumCountryUKDeviceiPhone8+Operating SystemiOS 12.3.1 My Question or IssueSo, i noticed this morning that the autoplay wasn't working - it was enabled and i'd never had an issue before. Looked at various forums; restarted phone, reinstalled ap...

  • Regular
  •   Plan Premium Country UK Device iPhone8+ Operating System iOS 12.3.1   My Question or Issue So, i noticed this morning that the autoplay wasn't working - it was enabled and i'd ...
  • edowilfridus
  • Regular
  • 1320 Views
  • 11 replies
  • 0 likes
  • 1320 Views
  • 11 replies
  • 0 likes

Superuser Contribution Volume control between devices

I play music from my iPad and I want to control it from my iPhone then I can have incoming call without stop music and I can control with my phone that is more useful (iPad on diner table ...)BUT I can’t control the volume ! Why ? It’s real shame ......

  • Newbie
  • I play music from my iPad and I want to control it from my iPhone  then I can have incoming call without stop music and I can control with my phone that is more useful (iPad on diner table ...)...
  • Alex
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 1 likes
  • 359 Views
  • 1 replies
  • 1 likes

Superuser Contribution Albums disappeared

PlanPremiumCountryUS DeviceiPhone 11 Operating SystemiOS 13 My Question or IssueAfter the recent appupdate ALL of my saved albums disappeared. Is there anyway I can get themback.

  • Regular
  • Plan Premium Country US   Device iPhone 11  Operating System iOS 13   My Question or Issue After the recent app update ALL of my saved albums disappeared. Is there anyway I...
  • Ver
  • Spotify Legend
  • 2090 Views
  • 7 replies
  • 3 likes
  • Albums
  • 2090 Views
  • 7 replies
  • 3 likes