Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232235 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113737 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442654 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303761 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Operating SystemiOS 12.5.1App Version8.6.2.1041 My Question or IssueI've been using crossfade with local files for some time and had no issues with it. The recent update to the iOS app has had the unfortunate side effect that now when the local files...
Operating System iOS 12.5.1 App Version 8.6.2.1041 My Question or Issue I've been using crossfade with local files for some time and had no issues with it. The recent update to the iOS a...
Regular
4188 Views
19 replies
6 likes
If I like a specific album, do all the songs from that album automatically go to my favorite songs, or do I have to manually like all the songs separately to have them go to my favorites? https://pornsiteslist.me
If I like a specific album, do all the songs from that album automatically go to my favorite songs, or do I have to manually like all the songs separately to have them go to my favorites? ht...
Community Legend
666 Views
1 replies
0 likes
I know it sounds like a dumb, basic question. But songs that are downloaded play fine, however, if I try to play a song that is not downloaded, sometimes just refuses. To be clear, it doesn't bring up a message like "Can't play the current song", nor...
I know it sounds like a dumb, basic question. But songs that are downloaded play fine, however, if I try to play a song that is not downloaded, sometimes just refuses. To be clear, it doe...
Spotify Legend
1234 Views
5 replies
0 likes
As the first step of problem solving on mobile devices is typically to reinstall the app: is updating it to the latest version functionally the same as reinstalling the app in this context? (I understand that they different versions so it’s not actua...
As the first step of problem solving on mobile devices is typically to reinstall the app: is updating it to the latest version functionally the same as reinstalling the app in this context? (I unders...
Casual Listener
706 Views
2 replies
0 likes
I keep finding hidden songs in my discover weekly which I didn't hide! I've changed my password a billion times and I made sure to log out of all devices and this still happens. Is someone messing with me or is that Spotify's fault?
I keep finding hidden songs in my discover weekly which I didn't hide! I've changed my password a billion times and I made sure to log out of all devices and this still happens. Is someone messing wi...
Casual Listener
771 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 11 Pro MaxOperating SystemiOS My Question or IssueFor quite a while now I have noticed that sometimes the music on the Spotify app will distort for like a second then be ok. Might do it 3 times in a song or not...
Plan Premium Country Australia Device iPhone 11 Pro Max Operating System iOS My Question or Issue For quite a while now I have noticed that sometimes the music on the Spotify...
Spotify Legend
1189 Views
1 replies
0 likes
Plan: Free Country: United States Device: iPad Air 3 / Windows Computer Operating System: (iOS 14.4) / (Windows 10) My Question or Issue:A few days have gone by and I lost the feature to use Spotify connect from my iPad to computer. I used to be able...
Plan: Free Country: United States Device: iPad Air 3 / Windows Computer Operating System: (iOS 14.4) / (Windows 10) My Question or Issue: A few days have gone by and I lost the fea...
Spotify Legend
656 Views
1 replies
0 likes
premium USA Device(iPhone XROperating System(iOS 14.4.) My Question or Issue: I Subscribed yesterday 2/29/21 and tried to add my credit card and got an error that my payment wasn’t successful, so I then tried to add my debit card and got the same mes...
premium USA Device (iPhone XR Operating System (iOS 14.4.) My Question or Issue: I Subscribed yesterday 2/29/21 and tried to add my credit card and got an error that my ...
Moderator
524 Views
1 replies
1 likes
I'm having trouble on listen music through mobile, bluetooth devices and carplay.The music randomly stops everytime. And I already tried all this steps below to fix, but nothing helped.Why does Spotify keep pausing / why does the music... - The Spoti...
I'm having trouble on listen music through mobile, bluetooth devices and carplay. The music randomly stops everytime. And I already tried all this steps below to fix, but nothing helped. W...
Spotify Legend
2522 Views
7 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone XROperating SystemiOS 14.4 My Question or IssueWhen using the Waze integration the app is allowed to enter landscape mode. This causes a lot of visual glitches and makes the app super hard to use. Also, it see...
Plan Free Country United States Device iPhone XR Operating System iOS 14.4 My Question or Issue When using the Waze integration the app is allowed to enter landscape mode. This cause...
Spotify Legend
1301 Views
1 replies
1 likes
PlanPremiumCountryUSiPhone 8 Plus Operating SystemiOS 14.4 My Question or IssueWhen I try to add anything to a playlist from my local files on my computer it will show on my mobile device but won’t download. I’ve done everything to try and fix it suc...
Plan Premium Country US iPhone 8 Plus Operating System iOS 14.4 My Question or Issue When I try to add anything to a playlist from my local files on my computer it will ...
Spotify Legend
570 Views
1 replies
0 likes
PlanStudent PremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOs 14.4Spotify Version8.6.41247My Question or IssueWhen I add a song from the local files that were imported from my laptop (2019 MacBook Pro, MacOs 11.2.1) to queue, the transiti...
Plan Student Premium Country United States Device iPhone 11 Operating System iOs 14.4 Spotify Version 8.6.41247 My Question or Issue When I add a song from the local files that wer...
Spotify Legend
914 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 12 Pro MaxOperating SystemiOS 14.4 My Question or IssueDaily Mix list kept showing under names other than my own. Now only 3 Daily Mixes are showing. I’ve logged out, uninstalled and reinstalled, and restarted phone.
Plan Premium Country UK Device iPhone 12 Pro Max Operating System iOS 14.4 My Question or Issue Daily Mix list kept showing under names other than my own. Now only 3 Daily Mixes are ...
Spotify Legend
2318 Views
14 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do I get audio only on the app for iPhone? It always downloads the video.
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
40325 Views
23 replies
2 likes
PlanFree CountryUSA DeviceiPhone 11 Operating SystemiOS 14.4 My Question or IssueI recently got a new iPhone and I'm having a lot of trouble with Spotify. The app keeps crashing randomly while it is playing music in both the background and when I'm o...
Plan Free Country USA Device iPhone 11 Operating System iOS 14.4 My Question or Issue I recently got a new iPhone and I'm having a lot of trouble with Spotify...
Moderator
1114 Views
3 replies
2 likes
PlanPremiumCountryGermanyDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueAfter years of a perfectly shuffle, it stopped ~6 months ago. Playing the same 6-10 songs over and over again. All sugested workarounds here or elsewhere in the ...
Plan Premium Country Germany Device iPhone 12 Pro Operating System iOS 14.4 My Question or Issue After years of a perfectly shuffle, it stopped ~6 months ago. Playing the same 6-10 s...
Spotify Legend
816 Views
1 replies
0 likes
PlanFreeCountryKyrgyzstan DeviceiPhone 7 PlusOperating SystemiOS 14.4My Question or IssueHello! I have a problem with the Spotify App. I've downloaded it and found out that there is everiyhing in a Shuffle! My added songs in playlist and liked songs ...
Plan Free Country Kyrgyzstan Device iPhone 7 Plus Operating System iOS 14.4 My Question or Issue Hello! I have a problem with the Spotify App. I've downloaded it and found out that t...
Composer
981 Views
4 replies
1 likes
PlanPremiumCountryChileDevice(iPhone 7 Plus)Operating System(Latest IOS) My Question or Issue When I share the url of our album in facebook (https://open.spotify.com/album/3bZa5YGJloLvu5ENfr0Jk0?si=ZmDeIP_jRNahblgXSthk5Q) , where my band's name shoul...
Plan Premium Country Chile Device (iPhone 7 Plus) Operating System (Latest IOS) My Question or Issue When I share the url of our album in facebook (https://open.spotify.com/a...
Moderator
1765 Views
5 replies
0 likes
PlanPremiumCountry Canada Device(iPhone 8 plus My Question or IssueHi Sportify Team! I really enjoyed the lyrics feature; however, it didn’t last long - I haven’t been able to access it for about three weeks. The lyrics button just disappeared.Thank ...
PlanPremium Country Canada Device (iPhone 8 plus My Question or Issue Hi Sportify Team! I really enjoyed the lyrics feature; however, it didn’t last long - I haven’...
Casual Listener
14813 Views
6 replies
10 likes
PlanPremiumCountryAustriaDeviceiPhone XsOperating SystemiOS 14.4 My Question or IssueSongs just stop playing randomly. The queue plays normaly and suddenly the music just stops. This happens a lot recently. The music not only pauses, it completely st...
Plan Premium Country Austria Device iPhone Xs Operating System iOS 14.4 My Question or Issue Songs just stop playing randomly. The queue plays normaly and suddenly the music just sto...
Composer
553 Views
1 replies
0 likes
