Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241801 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124633 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451372 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307621 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I connected spotify to my xbox and ever since then it has been shuffling the daily mixes, I don’t really understand how to turn it off, because there is no shuffle button on the now playing thing.PlanFreeCountryUSADevice(iPhone SE)Operating SystemiOS...
I connected spotify to my xbox and ever since then it has been shuffling the daily mixes, I don’t really understand how to turn it off, because there is no shuffle button on the now playing thing. P...
Regular
3159 Views
21 replies
0 likes
PlanFamily PremiumCountryBelgiumDeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueI've been using Spotify for years now and never had anything to complain about.Last year I went from all Android to all iOS, but kept Spotify instead of Apple...
Plan Family Premium Country Belgium Device iPhone 12 Operating System iOS 14.2 My Question or Issue I've been using Spotify for years now and never had anything to complain about. L...
Spotify Legend
2201 Views
3 replies
0 likes
PlanFreeCountry-Device(iphone 6)Operating System(ios)My Question or IssueI've had Spotify for only a couple of weeks now and have been enjoying it for that timespan, that is, until I opened up the app and the only thing that greets me is the premium ...
Plan Free Country - Device (iphone 6) Operating System (ios) My Question or Issue I've had Spotify for only a couple of weeks now and have been enjoying it for that timespan, that is, until ...
719 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi my name is Meghan and I’m having issues with my Spotify it keeps on stopping or changing t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi my n...
Roadie
493 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or Issue After a while of playback, the “Open Queue” button stops working. The UI still registers the tap (the queue icon is displayed in grey while the finger is on the...
Plan Premium Country Germany Device iPhone 12 Pro Operating System iOS 14.4 My Question or Issue After a while of playback, the “Open Queue” button stops working. The UI stil...
Casual Listener
1789 Views
6 replies
1 likes
PlanFree/PremiumCountryFinlandDeviceIphone 11Operating SystemIOS 14,4 My Question or IssueWhen i go to new songs playlist then its suddenly stop play and app bring me to homescreen. What i should do?
Plan Free/Premium Country Finland Device Iphone 11 Operating System IOS 14,4 My Question or Issue When i go to new songs playlist then its suddenly stop play and app bring me to home...
Spotify Star
411 Views
1 replies
0 likes
Device(iPhone, brand new 2021) My Question or IssueSpotify app acts irregular when trying to add an already existing track to a playlist. Behavior: Either it does nothing at all, or the app freezes totally. Only accationally it acts normal and Ask if...
Device (iPhone, brand new 2021) My Question or Issue Spotify app acts irregular when trying to add an already existing track to a playlist. Behavior: Either it does nothing at all...
Spotify Legend
557 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 14.4 My Question or IssueThese past few days, my music will suddenly pause on a random song, and when I click play, it won’t start and I have to skip it to listen to music. Then ab...
Plan Premium Country United States Device iPhone XS Max Operating System iOS 14.4 My Question or Issue These past few days, my music will suddenly pause on a random song, and when I ...
Moderator
590 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 5cOperating SystemiOS 10.3.3 My Question or IssueI have MP3 files downloaded to my Chromebook (Running Linux, running Spotify for Linux) that I would like to be able to listen to in my phone's playlists. I...
Plan Premium Country United Kingdom Device iPhone 5c Operating System iOS 10.3.3 My Question or Issue I have MP3 files downloaded to my Chromebook (Running Linux, running Spotify for...
Spotify Legend
1664 Views
9 replies
0 likes
Plan: Free, Country: USA, iPhone 7 with iOS 14 Posting this as a follow up to:https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Spotify-crashes-on-iPhone-7/m-p/5157936#M130401 Created a new account on 2/22/2021 and closed the old account. Spotify ...
Plan: Free, Country: USA, iPhone 7 with iOS 14 Posting this as a follow up to: https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Spotify-crashes-on-iPhone-7/m-p/5157936#M130401 ...
Spotify Legend
826 Views
3 replies
0 likes
So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way for the local files to show up in the search functi...
So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way ...
Moderator
772 Views
1 replies
1 likes
When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current feature. I just want the Instagram story graphic to re...
When sharing my playlist to Instagram stories, the 4-image grid is showing artwork from songs that were removed months ago. To be clear, I am not trying to share custom art, which isn't a current fea...
Spotify Legend
681 Views
1 replies
0 likes
I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it shows as not saved. I have brought this issue up with ...
I have had an ongoing issue for a few years where when I save songs they save for offline and everything works well in that regard but outside of my music library if I see that same saved song it sho...
Regular
2551 Views
4 replies
0 likes
Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir dos canciones seguidas, es muy frustrante y últimam...
Hace más de un mes no puedo escuchar la lista de Me gusta con normalidad, se pausa solo y no puede reproducir muchas canciones de la lista, hay días en los que la aplicación es incapaz de reproducir ...
Spotify Legend
860 Views
1 replies
0 likes
PlanPremiumCountryINDIADeviceiphone xs My Question or IssueMy Spotify Autoplay only works for a couple of searches and then i need to toggle Autoplay on and off again for it to work. And even then it only works for a couple of searches again. I have ...
Plan Premium Country INDIA Device iphone xs My Question or Issue My Spotify Autoplay only works for a couple of searches and then i need to toggle Autoplay on and off aga...
Spotify Legend
671 Views
3 replies
0 likes
I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my account or is this intentional? The artist page only sho...
I read in another thread which I will attach below that the issue with the artist page has been corrected but I can still only see artists I follow in the artists page. Is this an issue with my accou...
Spotify Legend
1765 Views
3 replies
1 likes
PlanFreeCountryFijiDeviceiphone XS maxOperating SystemiOS 14.4 My Question or IssueThe video format of the JRE podcast is not available on my iphone nor on my windows PC. I have tried “clean reinstalling” the Spotify app several times but it hasn’t w...
Plan Free Country Fiji Device iphone XS max Operating System iOS 14.4 My Question or Issue The video format of the JRE podcast is not available on my iphone nor on my windows P...
Regular
1232 Views
4 replies
2 likes
PlanPremiumCountrySpainDeviceiPhone 11Operating System(iOS 13.4 My Question or IssueI uploaded 300x300 artwork but it won't show on mobile even i can see them on my computer clearly
Plan Premium Country Spain Device iPhone 11 Operating System (iOS 13.4 My Question or Issue I uploaded 300x300 artwork but it won't show on mobile even i can see them on my computer ...
Spotify Legend
802 Views
1 replies
0 likes
Plan: PremiumCountry: USA Device: iPhone11 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) So I have been using carplay with spotify on my BMW 330e for a couple months now, and out of nowhere today, music playback turns into speech mode, w...
Plan: Premium Country: USA Device: iPhone11 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) So I have been using carplay with spotify on my BMW 330e for a coupl...
Spotify Legend
3465 Views
3 replies
0 likes
I was in the US and now i am outside US in a place where there is no Spotify but i want to have my premium activated. i tried using my American debit card to buy the premium but its not working. can someone tell me a best solution on how to activate ...
I was in the US and now i am outside US in a place where there is no Spotify but i want to have my premium activated. i tried using my American debit card to buy the premium but its not working. can ...
Spotify Star
1077 Views
5 replies
0 likes
