Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26721 Views
  • 13 replies
  • 33 likes
  • 26721 Views
  • 13 replies
  • 33 likes

Social Group Sessions

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 13.6 My Question or IssueI have a friend who is attempting to invite me to a group session and every time I click on the link it opens the Spotify website in the browser with absolutely no info...

  • Newbie
  • Plan Premium Country USA   Device iPhone XR Operating System iOS 13.6   My Question or Issue I have a friend who is attempting to invite me to a group session and every time I cl...
  • Loxer
  • Community Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • Group Sessions
  • 468 Views
  • 1 replies
  • 0 likes

Local file downloads removed

PlanPremiumCountry DeviceiPadOperating SystemiOS 13 My Question or IssueMy downloads of my synced local files keep going missing. I have no problems downloading the synced files from the desktop to the iPad, and I am able to play those downloads. But...

  • Visitor
  • Plan Premium Country   Device iPad Operating System iOS 13   My Question or Issue My downloads of my synced local files keep going missing. I have no problems downloading the sync...
  • Loxer
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • downloads
    local file sync
    local files
    Local files for Spotify Mobile
    Local files not downloading
  • 422 Views
  • 1 replies
  • 0 likes

Can login via the web, but NOT via the iOS app (tells me incorrect username and/or password)

2020 iPad Pro iPadOS 13.6.1, Spotify Premium I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ error. I have now reset my password twice. I use a password ma...

  • Regular
  • 2020 iPad Pro iPadOS 13.6.1, Spotify Premium   I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ er...
  • Loxer
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

I cant find any podcasts inside the app

planPremiumCountryegyptDeviceIphone xrOperating SystemIos My Question or IssueI cant find any podcasts inside the app

  • Visitor
  • plan Premium Country egypt Device Iphone xr Operating System Ios   My Question or Issue I cant find any podcasts inside the app
  • Billy-J
  • Spotify Star
  • 307 Views
  • 1 replies
  • 1 likes
  • 307 Views
  • 1 replies
  • 1 likes

Can’t find my liked songs

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it’s liked, so I don’t know how to get my liked songs...

  • Visitor
  • Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it...
  • Billy-J
  • Spotify Star
  • 522 Views
  • 1 replies
  • 1 likes
  • 522 Views
  • 1 replies
  • 1 likes

Superuser Contribution Daily Mixes Not showing.

PlanPremiumCountryIndiaDevice(iPhone, Desktop)Operating System(iOS 10, Windows) My Question or Issue: I can't see my "Daily Mixes". It has magically disappeared. I tried reinstalling and everything, still the problem persists. It's been three days no...

  • Casual Listener
  • Plan Premium Country India Device (iPhone, Desktop) Operating System (iOS 10, Windows)   My Question or Issue:   I can't see my "Daily Mixes". It has magically disappeared. I tri...
  • n2a43a0hqigqxhp
  • Casual Listener
  • 1675 Views
  • 5 replies
  • 0 likes
  • 1675 Views
  • 5 replies
  • 0 likes

Cannot add song to playlist IOS

Plan PremiumPremiumCountry Canada DeviceIphone XR/Ipad prIOS 13.6.1Hello, when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking for.... Anybody had this and knows how to fix it? I deleted the spotify app, ...

  • Regular
  • Plan Premium Premium Country Canada   Device Iphone XR/Ipad pr IOS 13.6.1 Hello,  when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking f...
  • Nico
  • Community Legend
  • 842 Views
  • 3 replies
  • 0 likes
  • missing play list
  • 842 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline Sync won't work

I've allowed spotify through my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to work let alone have the songs show up in the playlists on ...

  • Regular
  • I've allowed spotify through  my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to w...
  • Mihail
  • Spotify Legend
  • 12578 Views
  • 11 replies
  • 2 likes
  • iOS
  • 12578 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify Not Playing On WIFI (Xfinity)

Using Spotify on iPhone X. Lately I noticed that when I switched to WIFI (Xfinity) connection, the Spotify app won't stream. Is this an issue of blocked ports? Did the Spotify developers updated the app to use non standard ports? I cannot lower my Fi...

  • Casual Listener
  • Using Spotify on iPhone X. Lately I noticed that when I switched to WIFI (Xfinity) connection, the Spotify app won't stream. Is this an issue of blocked ports? Did the Spotify developers updated the ...
  • Mihail
  • Spotify Legend
  • 2673 Views
  • 2 replies
  • 0 likes
  • 2673 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists I follow don't show up on my public profile

Hi,I've had this problem for over a year now. I can follow playlists fine and they show up in the 'playlists' tab, but they don't show up on my public profile, so friends can't see my followed playlists. However, playlists I create show up fine.I've ...

  • Casual Listener
  • Hi, I've had this problem for over a year now. I can follow playlists fine and they show up in the 'playlists' tab, but they don't show up on my public profile, so friends can't see my followed p...
  • Mihail
  • Spotify Legend
  • 7027 Views
  • 4 replies
  • 1 likes
  • 7027 Views
  • 4 replies
  • 1 likes

My Liked playlist deleted

PlanPremiumCountryUS DeviceiPhone 5 se (yes it’s old but it works very well so the age of the phone shouldn’t affect spotify)Operating System(iOS idk not current) My Question or IssueMy liked playlist suddenly is empty, whenever I go and see a song t...

  • Visitor
  •   Plan Premium Country US   Device iPhone 5 se (yes it’s old but it works very well so the age of the phone shouldn’t affect spotify) Operating System (iOS idk not current)  ...
  • Martin-CZ
  • Newbie
  • 709 Views
  • 2 replies
  • 1 likes
  • 709 Views
  • 2 replies
  • 1 likes

Lost all my likes songs

Plan PremiumCountry Canada Device iPhone 11 Pro max Operating SystemNewest iOS operating system My Question or Issuei just got a new iPhone 11 Pro Max, put everything onto new phone. Logged in to Spotify and I see that pretty much all of my liked son...

  • Visitor
  •   Plan Premium Country Canada   Device iPhone 11 Pro max   Operating System Newest iOS operating system   My Question or Issue i just got a new iPhone 11 Pro Max, ...
  • Billy-J
  • Spotify Star
  • 771 Views
  • 3 replies
  • 0 likes
  • 771 Views
  • 3 replies
  • 0 likes

Spotify on Apple Watch in Russia

PlanPremiumCountryRussiaDeviceApple Watch series 1Operating SystemWatchOS 4.3.2 My Question or IssueHello guys. I just used Spotify on my Apple Watch for all the time but about a week ago I saw that Spotify app disappeared. I didn’t find anything in ...

  • Visitor
  • Plan Premium Country Russia Device Apple Watch series 1 Operating System WatchOS 4.3.2   My Question or Issue Hello guys. I just used Spotify on my Apple Watch for all the time but a...
  • Billy-J
  • Spotify Star
  • 647 Views
  • 1 replies
  • 0 likes
  • Apple Watch
    Apple Watch Spotify
    Russia
  • 647 Views
  • 1 replies
  • 0 likes

Volume randomy low on random days on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is a topic I see over and over on Spotify and I have the answer. Power your phone down c...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This is...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Solved!! [Daily Mix] Does the algorithm recognize skipping as an input?

When I'm listening to a Daily Mix and I immediately skip a song to the next (without disliking it explicitly), is this just the same as if I'd have listened to the end, or is this something the algorithm can recognize as "oh, he skipped this song, so...

  • Music Fan
  • When I'm listening to a Daily Mix and I immediately skip a song to the next (without disliking it explicitly), is this just the same as if I'd have listened to the end, or is this something the ...
  • fbracht
  • Music Fan
  • 4261 Views
  • 4 replies
  • 11 likes
  • algorithm
  • 4261 Views
  • 4 replies
  • 11 likes

Liked songs on iOS not synchronized

PlanPremiumCountryItalyDevice(iPhone 7 - PC)Operating System(iOS 13, Windows 10) My Question or Issue Hello everyone!I have a sync problem between the desktop version of Spotify and the iOS one.I put a lot of songs into Spotify's "Favorite Songs" pla...

  • Casual Listener
  • Plan Premium Country Italy Device (iPhone 7 - PC) Operating System (iOS 13, Windows 10)   My Question or Issue   Hello everyone! I have a sync problem between the desktop versio...
  • Billy-J
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • favorite songs playlist
  • 364 Views
  • 1 replies
  • 0 likes

Discord status isn't showing

PlanFreeCountryEnglandDeviceiPhone SEOperating SystemiOS 13.6My Question or IssueDiscord status isnt showing for me, something im doing wrong?

  • Casual Listener
  •   Plan Free Country England Device iPhone SE Operating System iOS 13.6 My Question or Issue Discord status isnt showing for me, something im doing wrong?
  • Maxim
  • Spotify Star
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

Playlist wont show songs

PlanPremiumCountryIndonesia Device(iPhone 11, HP Spectre Folio 2018)Operating System(iOS 13.5.1, Windows 10) Several playlists (made by other users) that i’d like to listen to and have added to my library won’t show any of the songs. It doesn't happe...

  • Visitor
  • Plan Premium Country Indonesia   Device (iPhone 11, HP Spectre Folio 2018) Operating System (iOS 13.5.1, Windows 10)   Several playlists (made by other users) that i’d like to lis...
  • Billy-J
  • Spotify Star
  • 584 Views
  • 2 replies
  • 0 likes
  • 584 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Hide Artwork on iPhone?

Hi! Is it possible to hide the Album Artwork in Spotify on iPhone? So it doesn't show on the lockscreen?

  • Regular
  • Hi! Is it possible to hide the Album Artwork in Spotify on iPhone? So it doesn't show on the lockscreen?
  • Elena
  • Moderator
  • 792 Views
  • 3 replies
  • 0 likes
  • 792 Views
  • 3 replies
  • 0 likes

Local files won’t download to phone despite troubleshooting every existing tip

PlanPremiumCountryDenmarkDeviceiPhone 7, Lenovo laptopOperating SystemiOS 10, Windows 10,etc. I feel like I’ve tried every tip there is. I’ve made sure spotify is updated on both devices. I’ve tried syncing both via the same wifi but also by opening ...

  • Visitor
  • Plan Premium Country Denmark Device iPhone 7, Lenovo laptop Operating System iOS 10, Windows 10,etc.   I feel like I’ve tried every tip there is. I’ve made sure spotify is updated on bo...
  • NickPi
  • Casual Listener
  • 418 Views
  • 1 replies
  • 0 likes
  • local files
  • 418 Views
  • 1 replies
  • 0 likes