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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408550 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279850 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178956 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
This is absolutely absurd, I just discovered that Spotify is using 3.7gb of space on my 16gb iPad mini, leaving me with out of storage messages! The app is only 82.9mb but for some reason is using 3.7gb, fair enough if I'd downloaded any playlists/tu...
This is absolutely absurd, I just discovered that Spotify is using 3.7gb of space on my 16gb iPad mini, leaving me with out of storage messages! The app is only 82.9mb but for some reason is using 3....
Spotify Legend
1999 Views
2 replies
1 likes
My Spotify keeps crashing whenever i play a particular playlist. out of my 3 playlists, 2 work, but the newest one keeps crashing. the songs start, but then the app crashes and they restart 1 minute in. i am on an iPhone 8
My Spotify keeps crashing whenever i play a particular playlist. out of my 3 playlists, 2 work, but the newest one keeps crashing. the songs start, but then the app crashes and they restart 1 minute ...
Spotify Legend
1362 Views
10 replies
0 likes
Plan: Family, Premium, US Device: iPhone 12 ProOperating System: iOS 14.3 My Question or IssueSome songs or albums don't play anymore. I tap on these songs and the app doesn't respond. I can see that these songs are available on Spotify as they are n...
Plan: Family, Premium, US Device: iPhone 12 Pro Operating System: iOS 14.3 My Question or Issue Some songs or albums don't play anymore. I tap on these songs and the app...
Casual Listener
506 Views
1 replies
2 likes
Hi there, can someone please help, I’ve tried adding local files from iTunes, but it will not see the songs. I’ve tried converting file types to flac and wav but nothing. Please help
Hi there, can someone please help, I’ve tried adding local files from iTunes, but it will not see the songs. I’ve tried converting file types to flac and wav but nothing. Please help
Roadie
572 Views
3 replies
0 likes
PlanPremiumCountryPerú DeviceiPhone XSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Premium plan so I downloaded some podcasts. A couple of weeks ago, my downloaded list was empty so I had to download all of m...
Plan Premium Country Perú Device iPhone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have the Premium plan so I downloaded some podca...
Spotify Legend
2236 Views
3 replies
1 likes
PlanFreeCountryUSDeviceApple Watch series 5Operating SystemWatch os 7.3 My Question or IssueHi, I’ve heard that Spotify added the ability to stream music on the Apple Watch without the need to also carry a phone. I have a cellular data plan for my wa...
Plan Free Country US Device Apple Watch series 5 Operating System Watch os 7.3 My Question or Issue Hi, I’ve heard that Spotify added the ability to stream music on the Apple Watch w...
Spotify Legend
458 Views
1 replies
0 likes
I have a premium plan and an IPhone 11. I can not get my local file playlists on my computer to sync to my phone. I have uninstalled the app on my phone and reinstalled. I also have check the download icons on the computer and the phone. I know there...
I have a premium plan and an IPhone 11. I can not get my local file playlists on my computer to sync to my phone. I have uninstalled the app on my phone and reinstalled. I also have check the downloa...
Spotify Legend
710 Views
4 replies
0 likes
Plan: PremiumCountry: France Device: iPhone 12 miniOperating System: iOS 14.4Spotify version: 8.5.96.967 IssueHello team, as per the screenshots attached to this case, I feel like the "new episodes" recommendation on the home page is off. This is par...
Plan: Premium Country: France Device: iPhone 12 mini Operating System: iOS 14.4 Spotify version: 8.5.96.967 Issue Hello team, as per the screenshots attached to t...
Spotify Legend
1654 Views
5 replies
0 likes
I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it changes into another album cover.Is it something you ...
I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it ch...
Spotify Legend
853 Views
4 replies
0 likes
PlanPremiumCountryUKDeviceI-phone XR, Apple Watch SEOperating SystemIOS 14.3 Watch 7.3 Spotify version8.5.96.967 My Question or IssueWhen I try to use use the cellular function on my watch to stream music and try to select my watch as the device, all...
Plan Premium Country UK Device I-phone XR, Apple Watch SE Operating System IOS 14.3 Watch 7.3 Spotify version 8.5.96.967 My Question or Issue When I try to use use th...
Spotify Legend
645 Views
1 replies
0 likes
PlanFreeCountryIndonesiaDeviceiPhone Xs MaxOperating SystemiOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!
Plan Free Country Indonesia Device iPhone Xs Max Operating System iOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!
Spotify Legend
430 Views
1 replies
0 likes
Plan: PremiumCountry: UsaDevice: iPhone 11, MacBook Pro 13inch 2018 My Issue:I have been using the group session feature quite often these days and its been fun. However, every time I switch the audio from My iPhone to my Mac, the session just ends.
Plan: Premium Country: Usa Device: iPhone 11, MacBook Pro 13inch 2018 My Issue: I have been using the group session feature quite often these days and its been fun. However...
Spotify Legend
503 Views
1 replies
0 likes
Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during tabletop gaming with friends. I also have a 2 year old daughter w...
Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during table...
Spotify Legend
552 Views
1 replies
0 likes
Hello Spotify Community I've noticed for a month now that Spotify never auto plays when i get automaticly connected to my car, air pods(pressing play). It was like a default where my Music App always went on, but never Spotify. I tried fixing it by d...
Hello Spotify Community 🙂 I've noticed for a month now that Spotify never auto plays when i get automaticly connected to my car, air pods(pressing play). It was like a default where m...
Spotify Legend
1689 Views
9 replies
0 likes
Hello, I noticed recently after clicking Spotify links on mobile, it quickly flashes "proceed to app store, download app" etc, then disappears. I have to click the link 2-3 times for Spotify to open. Had a few people tell me my links were broken, whe...
Hello, I noticed recently after clicking Spotify links on mobile, it quickly flashes "proceed to app store, download app" etc, then disappears. I have to click the link 2-3 times for S...
Spotify Legend
1579 Views
1 replies
0 likes
Free/PremiumUS Device(iPhone XS, iPad gen Operating SystemiOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), shows song title, album name and artist on the first line and "Listening on ". In ...
Free/Premium US Device (iPhone XS, iPad gen 😎 Operating System iOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), sho...
Moderator
706 Views
4 replies
0 likes
I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was under the impression that premium customs get to dislik...
I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was unde...
Gig Goer
8120 Views
7 replies
3 likes
For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify know if you see it missing as well so they’ll fix it...
For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify k...
Spotify Legend
22824 Views
14 replies
44 likes
Hi, Spotify had just released less than 24 hours here in South Korea and upon finding out about it I immediately went to install it. After logging in, nothing is displayed apart from the premium plans and settings. There's no search bar for music, no...
Hi, Spotify had just released less than 24 hours here in South Korea and upon finding out about it I immediately went to install it. After logging in, nothing is displayed apart from the premium plan...
Not applicable
696 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XOperating System iOS 13.7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueContinuing to get the error message on different podcasts I've downloaded :"Playback Failed - We’re not able to play this video in...
Plan Premium Country USA Device iPhone X Operating System iOS 13.7 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Continuing to get the error message on differen...
Casual Listener
30253 Views
30 replies
13 likes
