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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29941 Views

40 replies

9 likes

  • 29941 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94489 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

974 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293613 Views

60 replies

15 likes

  • 293613 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123624 Views

19 replies

38 likes

  • 123624 Views
  • 19 replies
  • 38 likes

Superuser Contribution Playlists Are Not Saving To Artist Profile

Plan- PREMIUMCountry - CANADA DeviceiPhone 11, Macbook ProOperating SystemiOS and Mac I am having lots of issues saving my playlists to my Spotify artist account. I previously had no issues but then two days ago a lot of my artist playlists disappear...

Gig Goer

Plan- PREMIUM Country - CANADA   Device iPhone 11, Macbook Pro Operating System iOS and Mac    I am having lots of issues saving my playlists to my Spotify artist account....

Alex

Spotify Legend

888 Views

2 replies

3 likes

  • 888 Views
  • 2 replies
  • 3 likes

Solved!! I want to shuffle all playlists on my iPhone , like I can do on the desktop app.

PlanPremiumCountryUSADeviceiPhone 12Operating SystemLatest iOS My Question or Issue I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all of my playlists together. Why can I not seem to do the same on the iPhone app? Thi...

Newbie

Plan Premium Country USA Device iPhone 12 Operating System Latest iOS   My Question or Issue   I'm loving my return to Spotify and on the desktop app I'm able to shuffle play all...

OneByBoo

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Tracks in album hidden

PlanPremiumCountryThailandDeviceiPhone 11Operating SystemiOS 14.6 My Question or IssueThe album was NOT removed for licensing reason, but the track listing was hidden/invisible, and can only play via shuffle green button.

Regular

Plan Premium Country Thailand Device iPhone 11 Operating System iOS 14.6   My Question or Issue The album was NOT removed for licensing reason, but the track listing was hidden/invisib...

pnr8555

Regular

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bugs IOS

PlanPremiumCountry Netherlands Device(iPhone 8 )Operating System(iOS 14.4) My Question or IssueMultiple different bugs in the app.1. Not able to play NOT-downloaded songs with strong wifi (you just tap the song and nothing happens)note: some NOT-down...

Newbie

  Plan Premium Country  Netherlands   Device (iPhone 8 ) Operating System (iOS 14.4)   My Question or Issue Multiple different bugs in the app. 1. Not able to play NO...

Jeremy

Spotify Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with liked playlist

using iphone xs max. I have gone through and setup a liked playlist and when i get on my app the playlist isnt updated as it is on the computer. Any help or suggestions?

Casual Listener

using iphone xs max. I have gone through and setup a liked playlist and when i get on my app the playlist isnt updated as it is on the computer. Any help or suggestions?

Jeremy

Spotify Legend

441 Views

2 replies

0 likes

  • 441 Views
  • 2 replies
  • 0 likes

Superuser Contribution No lyrics for a Hong Kong user

I'm a Hong Kong Premium user, but there's no lyrics for my iOS devices. However, the Spotify on my Macbook can look up the lyrics which makes me confused. Also, the users in my family all have lyrics, why????? Why can't I enjoy the lyrics on my iPhon...

Newbie

I'm a Hong Kong Premium user, but there's no lyrics for my iOS devices. However, the Spotify on my Macbook can look up the lyrics which makes me confused. Also, the users in my family all have lyrics...

theretherethere

Newbie

1292 Views

2 replies

1 likes

  • 1292 Views
  • 2 replies
  • 1 likes

Superuser Contribution The UI update is hurting our feelings - this is why

I'm using spotify for over 5 years now. I was loyal all the time, except that one time when I tried to switch to Apple Music for better phone integration - but your interface was better. Now - If this UI stays as it is - I will finally make the switc...

Music Fan

  I'm using spotify for over 5 years now. I was loyal all the time, except that one time when I tried to switch to Apple Music for better phone integration - but your interface was better. Now ...

eglinski

Music Fan

4896 Views

10 replies

25 likes

  • 4896 Views
  • 10 replies
  • 25 likes

Superuser Contribution Can’t play “Liked songs” via group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueWhen connected to a group session (where I’m using my device to control/play songs on a different device), playing playlists works fine, but when I try play my...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue When connected to a group session (where I’m using my device to control/play songs ...

user-removed

Not applicable

808 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Made for you disappeared

PlanPremiumCountryUSADeviceiphone xOperating Systemios12.2 My Question or Issue About two weeks ago my Made For You deleted from the home page. It is now under the Library tab. Can't seems to get it back. Had Premium for years. Deleted and re-added a...

Casual Listener

Plan Premium Country USA Device iphone x Operating System ios12.2   My Question or Issue   About two weeks ago my Made For You deleted from the home page. It is now under the Lib...

Alex

Spotify Legend

6521 Views

18 replies

0 likes

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  • 18 replies
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Superuser Contribution local files on iPhone

So i want to play songs that are on my laptop(itunes, local files on spotify) on my phone(through spotify). Following intructions given to me from my iphone, i put the songs on a playlist and marked it for a so callled "offline sync" but on my phone,...

Newbie

So i want to play songs that are on my laptop(itunes, local files on spotify) on my phone(through spotify). Following intructions given to me from my iphone, i put the songs on a playlist and marked ...

Ivan

Spotify Legend

1489 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can’t filter by downloaded songs in “Liked songs”

PlanPremiumCountryArgentinaDeviceiPhone 7Operating SystemiOS 14.4Hi all! Several years ago there was a filter available in the liked songs section that enabled me to filter by downloaded songs in both online and offline mode, avoiding a long list of ...

Regular

Plan Premium Country Argentina Device iPhone 7 Operating System iOS 14.4 Hi all!   Several years ago there was a filter available in the liked songs section that enabled me to filter...

Novy

Moderator

1137 Views

3 replies

0 likes

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  • 3 replies
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[iOS][Your Library] Why does Spotify keep crashing/closing?

Whenever I open Spotify and play a song, Spotify crashes at least 30 seconds into the song. It’s annoying because I try to listen to music but it keeps closing. Can anyone help me?

Visitor

Whenever I open Spotify and play a song, Spotify crashes at least 30 seconds into the song. It’s annoying because I try to listen to music but it keeps closing. Can anyone help me?

Billy-J

Spotify Star

632 Views

1 replies

0 likes

iOS
Your Library
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  • 1 replies
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Superuser Contribution Can’t close “Invite friends to group session” screen

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueWhen you click “Invite friends” on the group session screen, the “x” is pushed way up to the top of the screen behind the iPhone clock/time, and so you can’t c...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue When you click “Invite friends” on the group session screen, the “x” is pushed way ...

Alex

Spotify Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song Request

Hey y’all, At some point can you please add Place Pigalle by Elliott Smith? Spotify’s done an amazing job adding his obscure content but it’s a beautiful song and more people deserve to hear it. -TristanPremiumUSA

Casual Listener

Hey y’all,  At some point can you please add Place Pigalle by Elliott Smith? Spotify’s done an amazing job adding his obscure content but it’s a beautiful song and more people deserve to hear i...

Alex

Spotify Legend

609 Views

1 replies

1 likes

  • 609 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Crashing Iphone 11

PlanFreeCountryUSADevice(iPhone 11)Operating System(iOS 14.4) My Question or IssueSpotify keeps crashing on my after roughly 45 minutes. I have wiped the cache and completed a re-install but it is continuing to happen.

Casual Listener

Plan Free Country USA Device (iPhone 11) Operating System (iOS 14.4)   My Question or Issue Spotify keeps crashing on my after roughly 45 minutes. I have wiped the cache and completed ...

Alex

Spotify Legend

691 Views

4 replies

0 likes

  • 691 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't sync local files to iPhone

PlanPremiumCountryUnited KingdomDeviceMacbook air & iPhone XROperating SystemmacOS Catalina & IOS 14.4 My Question or IssueI uploaded some local files to the desktop app and followed all the instructions but it wont let me download them to my phone t...

Newbie

  Plan Premium Country United Kingdom Device Macbook air & iPhone XR Operating System macOS Catalina & IOS 14.4   My Question or Issue I uploaded some local files to the ...

Eni

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t stop or leave Group Session when connected to bluetooth

PlanPremiumCountrySwedenDeviceiPhone 12 ProOperating SystemiOS 14.2.1 My Question or IssueMe and two friends were having a Group Session. All having iPhones. The day after we noticed we were still connected while in our cars. However, me as the host ...

Casual Listener

Plan Premium Country Sweden Device iPhone 12 Pro Operating System iOS 14.2.1   My Question or Issue Me and two friends were having a Group Session. All having iPhones. The day after ...

Ivan

Spotify Legend

14343 Views

4 replies

1 likes

Group Sessions
  • 14343 Views
  • 4 replies
  • 1 likes

Superuser Contribution Opening Whatsapp stops Music after iOS 14.4 update

Hi, after updating to iOS 14.4 Spotify not works anymore in background once opening Whatsapp. reproductions immediately stops with no reason (not sending audio messages or watching videos..just opening the Whatsapp app). Works well as usual in backgr...

Visitor

Hi,    after updating to iOS 14.4 Spotify not works anymore in background once opening Whatsapp. reproductions immediately stops with no reason (not sending audio messages or watching vid...

10i-_wupg357d

Newbie

22999 Views

3 replies

4 likes

  • 22999 Views
  • 3 replies
  • 4 likes

Superuser Contribution Local files not adding to liked songs on iPhone, even though added on computer

Plan: PremiumDevice: iPhone 7Operating System: Windows 10I know and am able to add local files from my computer to Spotify, add them to a playlist, and add them to my "Liked" songs on my computer. I can't seem to figure out how to add the same songs ...

Casual Listener

Plan: Premium Device: iPhone 7 Operating System: Windows 10 I know and am able to add local files from my computer to Spotify, add them to a playlist, and add them to my "Liked" songs on my comput...

Alex

Spotify Legend

1434 Views

1 replies

0 likes

  • 1434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google casting video causes stuttering

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am trying to google cast the Joe Rogan Show on Google Cast to see video on my TV but the vi...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i am tr...

CarlosE

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes