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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30701 Views

40 replies

9 likes

  • 30701 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95428 Views

115 replies

12 likes

Other
  • 95428 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293858 Views

60 replies

15 likes

  • 293858 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

  • 123761 Views
  • 19 replies
  • 38 likes

Superuser Contribution Quality issues across devices

iPhone 11 Pro MaxiPad ProSony MDR1000X & Apple AirPods ProSpotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless and the iPad is mind blowing. Both devices have exactly the same settings. I’ve ...

Regular

iPhone 11 Pro Max iPad Pro Sony MDR1000X & Apple AirPods Pro Spotify Premium     I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless an...

Ver

Spotify Legend

1206 Views

8 replies

0 likes

  • 1206 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Local files with Apple TV

PlanPremium DeviceApple TV 4K Operating SystemtvOS 14.2 My Question or IssueHello. Is it possible to play local files with Apple TV? On iPhone you can download them through playlist, but I cannot find such feature on Apple TV and it's also failing on...

Regular

Plan Premium   Device Apple TV 4K   Operating System tvOS 14.2   My Question or Issue Hello. Is it possible to play local files with Apple TV? On iPhone you can download them...

Jeremy

Spotify Legend

3422 Views

3 replies

1 likes

  • 3422 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify crashes on Carplay after reconnect - Audio doesn't play.

Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the same with Apple Music, sound is played properly and Apple Musi...

Regular

Using the latest spotify on iPhone 11 XS Max.   When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the sa...

Ver

Spotify Legend

1739 Views

3 replies

0 likes

Carplay
no sound
  • 1739 Views
  • 3 replies
  • 0 likes

Superuser Contribution My wrapped not appearing in Wrapped 2020

PlanStudent PremiumCountryUSA DeviceiPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for everyone, but they clearly have not.

Casual Listener

Plan Student Premium Country USA   Device iPhone 12 Pro   My Question or Issue   My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for eve...

Jeremy

Spotify Legend

1415 Views

6 replies

5 likes

  • 1415 Views
  • 6 replies
  • 5 likes

Solved!! Iphone 2020 Wrapped view personal stats

PlanPremiumCountry Device(iPhone SE)Operating System(iOS 10.3.1)Spotify Version8.5.28.1046 My Question or IssueI can only see the playlists. Do I need to update to ios 14.2 to access the personal stats (top song etc.)?

Casual Listener

  Plan Premium Country   Device (iPhone SE) Operating System (iOS 10.3.1) Spotify Version 8.5.28.1046   My Question or Issue I can only see the playlists. Do I need t...

Billy-J

Spotify Star

886 Views

3 replies

0 likes

  • 886 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Wrapped 2020 Still Not Appearing

PlanFreeCountryUnited StatesDeviceiPhone XsOperating SystemiOS 14.2 My Question or IssueSpotify Wrapped still won’t show up, even though it has been claimed to be fixed. I’ve tried updating, but my app is up to date. I’ve uninstalled and reinstalled,...

Visitor

  Plan Free Country United States Device iPhone Xs Operating System iOS 14.2   My Question or Issue Spotify Wrapped still won’t show up, even though it has been claimed to be fix...

Katerina

Spotify Legend

2731 Views

4 replies

7 likes

  • 2731 Views
  • 4 replies
  • 7 likes

Superuser Contribution Queue issues on iOS

Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add ten songs, check the q, and only the last song is in the queue. F...

Roadie

Been having this issue for several months, across several iOS versions. The issue has two flavors....   1. When adding songs to the queue, only the last song actually gets added.  You add...

Elena

Moderator

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps crashing even after update

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.1 My Question or IssueMy app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling it at LEAST once a day. This has been happening with the last update before...

Newbie

Plan Premium Country United States Device iPhone 7 Operating System iOS 14.1   My Question or Issue My app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling...

Elena

Moderator

10977 Views

11 replies

3 likes

  • 10977 Views
  • 11 replies
  • 3 likes

Superuser Contribution Local Files without Desktop

Plan/PremiumCountryAustraliaDeviceIPAD Air 4Operating Systemipad os 14(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve a library of MP3’s I’d like to be able to play through Spotify. Is there a way I can import them without using a de...

Casual Listener

Plan /Premium Country Australia Device IPAD Air 4 Operating System ipad os 14 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’ve a library of MP3’s I’d like to b...

Katerina

Spotify Legend

2029 Views

1 replies

0 likes

  • 2029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify "made for you" playlists not having a shuffle play option

Why do my "made for you" playlists (Ex. Wrapped, time capsule) not have a shuffle play option? Even if I already have shuffle on, hitting play or selecting a song turns off shuffle. Why? Every other playlist (my playlist, artist's playlists, This is ...

Casual Listener

Why do my "made for you" playlists (Ex. Wrapped, time capsule) not have a shuffle play option? Even if I already have shuffle on, hitting play or selecting a song turns off shuffle. Why? Every other ...

Jeremy

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify won't recognise IOS 14 update and won't re instal

PlanPremiumCountryUK DeviceIphone 8Operating System14.1 My Question or Issueupgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 or higher

Casual Listener

Plan Premium Country UK   Device Iphone 8 Operating System 14.1   My Question or Issue upgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 ...

TW64

Casual Listener

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle/Play Button on Ipad Air does not work

PlanPremiumCountryGermanyDeviceiPad AirOperating SystemiOS 12.4.9Spotify App8.5.86.73 My Question or IssueMy Playlists are all on shuffle play mode. If I tap on the Symbol it does not change to normal play mode. I tried different times on different p...

Casual Listener

  Plan Premium Country Germany Device iPad Air Operating System iOS 12.4.9 Spotify App 8.5.86.73   My Question or Issue My Playlists are all on shuffle play mode. If I tap on t...

Jeremy

Spotify Legend

1032 Views

5 replies

0 likes

  • 1032 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hidden tracks on playlists on ipad

I find hiding tracks on Spotify curated playlists does NOT stop the track playing. Why? What is the point of “hidden”? PlanPremiumCountryUKIpad Air 4th GenIOS 14

Visitor

I find hiding tracks on Spotify curated playlists does NOT stop the track playing. Why? What is the point of “hidden”?   Plan Premium Country UK Ipad Air 4th Gen IOS 14  

Katerina

Spotify Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Wrapped Story Not Opening

Massive F-you to whoever labeled this problem as fixed. It isn’t. Not looking for any solutions other than a dev response. Thanks!

Casual Listener

Massive F-you to whoever labeled this problem as fixed. It isn’t.   Not looking for any solutions other than a dev response. Thanks!  

ig8yugyuihiu

Casual Listener

476 Views

2 replies

1 likes

  • 476 Views
  • 2 replies
  • 1 likes

Superuser Contribution Constant Crashes Every Song iPhone 6s

PlanPremiumCountryUSDeviceiPhone 6sOperating SystemiOS 14.2 My Question or IssueI use an old secondary phone 6s for music in my car because I like having an AUX cord to plug in. I use the download feature for my playlist so I can listen on the road w...

Visitor

Plan Premium Country US Device iPhone 6s Operating System iOS 14.2   My Question or Issue I use an old secondary phone 6s for music in my car because I like having an AUX cord to plug ...

Elena

Moderator

753 Views

3 replies

1 likes

  • 753 Views
  • 3 replies
  • 1 likes

[iOS][Browse] Bring back the old daily mix cover art

I noticed today that in I longer have numbered daily mixes that show the list of artists used to create the mix from the Home Screen, and instead have daily mixes in a daily mix carousel that are named after specific artists, and require me to view t...

Visitor

I noticed today that in I longer have numbered daily mixes that show the list of artists used to create the mix from the Home Screen, and instead have daily mixes in a daily mix carousel that are nam...

444 Views

0 replies

2 likes

Browse
iOS
  • 444 Views
  • 0 replies
  • 2 likes

Superuser Contribution spotify freezing only my playlist in ios14.2

My Question or Issue: ı open spotify and log ın my playlist after ı go to my playlist end and spotify is very freezing, ı try reinstall but it was not worked. this problem is in only my playlist. this problem begin last updates 8.5.86. please help Pl...

Casual Listener

My Question or Issue: ı open spotify and log ın my playlist after ı go to my playlist end and spotify is very freezing, ı try reinstall but it was not worked. this problem is in only my playlist. thi...

Jeremy

Spotify Legend

1233 Views

6 replies

0 likes

  • 1233 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artist Profile shuffle not working

PlanPremiumCountryUSA DeviceIPhone 12 ProOperating SystemIOS 14.2.1 My Question or IssueAs I go to search up the artist and click the green button to shuffle the artists his profile the button does nothing. No music plays nor does music load up. Tryi...

Visitor

Plan Premium Country USA   Device IPhone 12 Pro Operating System IOS 14.2.1   My Question or Issue As I go to search up the artist and click the green button to shuffle the artis...

Mihail

Spotify Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Cant find my wrapped 2020 charts

PlanFreeCountryUnited States DeviceiPad Operating SystemiOS 10.3.3 My Question or IssueWhen I login to my wrapped 2020 it sends me to the app but I still can't find the charts and stats. When I go back to the wrapped 2020 website and click on the lin...

Visitor

  Plan Free Country United States  Device iPad  Operating System iOS 10.3.3   My Question or Issue When I login to my wrapped 2020 it sends me to the app but I still ca...

544 Views

0 replies

2 likes

  • 544 Views
  • 0 replies
  • 2 likes

Spotify Wrapped Podcasts

PlanPremiumCountryUSADeviceiPhone SE Operating SystemiOS 14 My Question or Issuewhen I go to see my podcast stats on the 2020 Spotify wrapped, it only tells me my binge worthy show (how many episodes I listened to in one day) and nothing else, I can’...

Newbie

Plan Premium Country USA Device iPhone SE  Operating System iOS 14   My Question or Issue when I go to see my podcast stats on the 2020 Spotify wrapped, it only tells me my binge ...

426 Views

0 replies

1 likes

  • 426 Views
  • 0 replies
  • 1 likes