Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237474 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118676 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447168 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305472 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFreeCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or Issue For about two months now, Spotify has refused to play one specific artist. It seems to play anyone else. I have had to completely delete and redownload the app every si...
Plan Free Country USA Device (iPhone XR) Operating System (iOS 10) My Question or Issue For about two months now, Spotify has refused to play one specific artist. It ...
Spotify Legend
570 Views
1 replies
0 likes
PlanPremiumCountryEUDevice(iPhone XS, iOS 14.2) My Question or Issuemy iOS app upon starting a song often, but not always, will stop playing after random intervals. When this happens the now playing field on my lock screen shows nothing (see screensh...
Plan Premium Country EU Device (iPhone XS, iOS 14.2) My Question or Issue my iOS app upon starting a song often, but not always, will stop playing after random intervals. When this hap...
Spotify Legend
3222 Views
15 replies
1 likes
iPhone XIOS 13.4.1Spotify Free Versión 8.5.55.856 Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be playing however it will be set to 2 seconds in. Happens with or...
iPhone X IOS 13.4.1 Spotify Free Versión 8.5.55.856 Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be...
Newbie
10959 Views
13 replies
4 likes
hi, I drive a Mercedes c300 and have Spotify premium on iPhone XS Max. I love having album covers up while my phone is connected to my car but when I connect to Bluetooth all song info shows up except the album cover and if I connect with usb to my p...
hi, I drive a Mercedes c300 and have Spotify premium on iPhone XS Max. I love having album covers up while my phone is connected to my car but when I connect to Bluetooth all song info shows up excep...
Visitor
17213 Views
2 replies
0 likes
PlanPremiumCountryUsDeviceAcross multiple Apple devices Operating Systemmultiple My Question or IssueNo longer receiving daily mixes that are numbered like “Daily Mix 1” etc. under “Made for you” or doing a search for “daily mix”. They now appear as ...
Plan Premium Country Us Device Across multiple Apple devices Operating System multiple My Question or Issue No longer receiving daily mixes that are numbered like “Daily Mix 1”...
Regular
968 Views
2 replies
0 likes
I am trying to listen to the JRE podcast in my car but it pauses every time Siri gives directions from the maps app. I can only continue if I physically press the play button which I can’t do when driving. This makes it very frustrating because I am ...
I am trying to listen to the JRE podcast in my car but it pauses every time Siri gives directions from the maps app. I can only continue if I physically press the play button which I can’t do w...
454 Views
0 replies
0 likes
The new feature to change playlist cover on iOS-devices is not working for me. You?(iPhone 11)
The new feature to change playlist cover on iOS-devices is not working for me. You?(iPhone 11)
Spotify Legend
507 Views
1 replies
0 likes
We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is confirmed by the green checkmark in the "Name" selection field). ...
We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is co...
Spotify Legend
554 Views
3 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.2 My Question or IssueEvery time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bottom and it works for at least 20 seconds (sometimes it’s more than that), unt...
Plan Premium Country Brazil Device iPhone 11 Operating System iOS 14.2 My Question or Issue Every time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bott...
Spotify Legend
2146 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem with random playing, when I click the button to make random albums play on the ar...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a pro...
Regular
3680 Views
21 replies
0 likes
I am unable to play any artists on Spotify ( it shows the 3 lines saying it’s playing on the main page but no music bar pops up) but I can play my daily mixes or personal playlist but nothing else I have tried everything on the Spotify help page the ...
I am unable to play any artists on Spotify ( it shows the 3 lines saying it’s playing on the main page but no music bar pops up) but I can play my daily mixes or personal playlist but nothing else I ...
Spotify Legend
1257 Views
6 replies
0 likes
DeviceiPhone XOperating SystemiOS 14.2 My Question or Issueshuffle isn't working when I try to shuffle album, or artists. It only works when i shuffle playlists. Whenever i do shuffle albums it plays one song but doesn't play the next song the queue ...
Device iPhone X Operating System iOS 14.2 My Question or Issue shuffle isn't working when I try to shuffle album, or artists. It only works when i shuffle playlists. Whenever i do shuff...
Spotify Legend
585 Views
1 replies
1 likes
My Question or Issueon my iPhone 12 pro max, Spotify won’t play when hitting the play button. I also have no Lock Screen widget to play or pause. The app does not even say a song is playing. Deleting and reinstalling helps until I close the app then ...
My Question or Issue on my iPhone 12 pro max, Spotify won’t play when hitting the play button. I also have no Lock Screen widget to play or pause. The app does not even say a song is playing. Deleti...
Spotify Legend
1616 Views
1 replies
2 likes
PlanPremiumCountryGermany DeviceiPhone XS / MacBook Pro 2020Operating Systemlatest iOS or MacOS version My Question or IssueHey there, since yesterday I am not able to play or download podcasts even though I have tried the following:Logging out and i...
Plan Premium Country Germany Device iPhone XS / MacBook Pro 2020 Operating System latest iOS or MacOS version My Question or Issue Hey there, since yesterday I am not able to...
Spotify Legend
676 Views
1 replies
0 likes
PlanFreeCountryAmericaDeviceiPhone 6+ My Question or IssueThe problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes. This has been a problem for a while for me. Also, just a suggestion, I...
Plan Free Country America Device iPhone 6+ My Question or Issue The problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes...
Spotify Legend
1416 Views
6 replies
0 likes
Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has access to lyrics. Any idea why?
Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has...
423 Views
0 replies
2 likes
PlanFamily PremiumCountryPolandDeviceIphone XOperating SystemIOS 14.2 I tried today to have some songs on spotify that wasnt added it perfectly work to moment when im trying to download them on my iphone. I tried litteraly everythink and it's still n...
Plan Family Premium Country Poland Device Iphone X Operating System IOS 14.2 I tried today to have some songs on spotify that wasnt added it perfectly work to moment when im trying to...
Casual Listener
478 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 12 ProOperating SystemiOS 14.2.1Spotify 8.5.86.739 I've recently moved from Apple Music to Spotify but think I'm going to have to move back. Carplay is constanly crashing since installing the Spotify app. I have tried...
Plan Premium Country UK Device iPhone 12 Pro Operating System iOS 14.2.1 Spotify 8.5.86.739 I've recently moved from Apple Music to Spotify but think I'm going to have to move back.&...
Spotify Legend
6979 Views
3 replies
2 likes
My Question or Issue Recently my spotify app has become incredibly slow when scrolling through my playlist, so much that it doesn’t even respond to the scrolling by the time i’m halfway through. I’m on iOS 14.2 (iPhone 11) and i’ve tried restarting m...
My Question or Issue Recently my spotify app has become incredibly slow when scrolling through my playlist, so much that it doesn’t even respond to the scrolling by the time i’m halfway throug...
Spotify Legend
973 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.2 My Question or IssueEvery day for the past month, Spotify has crashed while playing a song. When I start Spotify again it starts playing the same song from the beginning. If I have my ...
Plan Premium Country USA Device iPhone 12 mini Operating System iOS 14.2 My Question or Issue Every day for the past month, Spotify has crashed while playing a song. When I sta...
Spotify Legend
903 Views
1 replies
2 likes
