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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37162 Views

41 replies

10 likes

  • 37162 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
  • 102656 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
  • 1303 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

  • 299143 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125833 Views

19 replies

38 likes

  • 125833 Views
  • 19 replies
  • 38 likes

Solved!! My account might be hacked

PlanPremiumCountryGermanyDeviceiPhone 11 Pro Max Operating SystemiOS 14 My Question or IssueSongs that I liked stop playing halfway through and random songs start playing instead and get added to my liked songs/albums. This has been has been going on...

Visitor

  Plan Premium Country Germany Device iPhone 11 Pro Max  Operating System iOS 14   My Question or Issue Songs that I liked stop playing halfway through and random songs sta...

ThisCommunitySucks

Community Legend

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I delete a playlist on iPhone app

I’ve clicked the 3 dots and delete playlist and it’s not doing anything??ive come out and restarted the app and I’ve logged out and then back in again and nothings happening?? it’s really frustrating me and I don’t know how else to delete it?? im on ...

Visitor

I’ve clicked the 3 dots and delete playlist and it’s not doing anything?? ive come out and restarted the app and I’ve logged out and then back in again and nothings happening??   it’s really ...

Peter

Spotify Legend

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Superuser Contribution album reading bug iPhone 12 Pro Max

PlanPremiumCountryFranceDeviceiPhone 12 Pro Max Operating SystemiOS 14.2.1My Question or IssueWhen I start playing an album continuously or in shuffle, the album will stop playing completely after one track.To be clearer, spotify broadcasts the title...

Casual Listener

Plan Premium Country France Device iPhone 12 Pro Max  Operating System iOS 14.2.1 My Question or Issue When I start playing an album continuously or in shuffle, the album will stop pl...

Mario

Spotify Legend

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download podcasts with video

PlanPremiumCountryHungaryDeviceiPhone 5sOperating SystemiOS 10My Question or IssueDownloading music, or audio only podcasts works fine, but whenever I try to download a podcast that has video, tapping the download icon does nothing. I'm on spotify ve...

Newbie

Plan Premium Country Hungary Device iPhone 5s Operating System iOS 10 My Question or Issue Downloading music, or audio only podcasts works fine, but whenever I try to download a podcast that...

Mihail

Spotify Legend

920 Views

1 replies

1 likes

  • 920 Views
  • 1 replies
  • 1 likes

Superuser Contribution music stops every 10 seconds

Premium family planIOS14.2Iphone XR, Dell Laptop, Ipad Music stops playing every 10 sec. Tried logging out and back in. Tried CLEAN erase and reload of app. My family members accounts are working only my main account is doing this. Does this on WIFI ...

Casual Listener

Premium family plan IOS14.2 Iphone XR, Dell Laptop, Ipad   Music stops playing every 10 sec.  Tried logging out and back in.  Tried CLEAN erase and reload of app.  My family m...

Elena

Moderator

1585 Views

7 replies

3 likes

  • 1585 Views
  • 7 replies
  • 3 likes

Superuser Contribution Didn't get a personalised playlist for Spotify wrapped in 2020 or 2019

PlanPremiumCountryAustraliaDeviceiPhone X My Question or IssueIn 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and last year, all I have gotten are the generic 'wrapped' playlists for the...

Visitor

Plan Premium Country Australia Device iPhone X   My Question or Issue In 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and ...

Alex

Spotify Legend

2059 Views

1 replies

2 likes

  • 2059 Views
  • 1 replies
  • 2 likes

Superuser Contribution Time Counter Frozen on Podcasts While Playing

The time counter freezes when playing podcasts. Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning. With these 2 issues combined, its a terrible experience...

Visitor

The time counter freezes when playing podcasts.  Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning...

Alex

Spotify Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple TV 4k - cannot connect - "your trial has ended" message

PlanFreeDeviceApple TV 4kOperating SystemtvOS 14.2 Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and submit the pair code on another device (I tried via my computer and p...

Visitor

Plan Free Device Apple TV 4k Operating System tvOS 14.2   Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and...

Jeremy

Spotify Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my spotify yearly playlist only have 50 songs instead of 100?

PlanFree/PremiumCountryUSADevice(iPhone 8+)Operating System(iOS 14.1) My Question or IssueI don’t know why but i’m the only one i know of that has only 50 songs on their yearly playlist instead of 100 and i cant find anything about it online so i com...

Visitor

  Plan Free/Premium Country USA Device (iPhone 8+) Operating System (iOS 14.1)   My Question or Issue I don’t know why but i’m the only one i know of that has only 50 songs on th...

Alex

Spotify Legend

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks are unresponsive and do not play

Plan: PremiumCountry: USADevice: iPhone 12 Pro Max, iPhone XOperating System: iOS 14.2.1 My Question or Issue:This has been happening too frequently. I search for a track, select it, and the app does nothing. The track is unresponsive and sometimes t...

Gig Goer

Plan: Premium Country: USA Device: iPhone 12 Pro Max, iPhone X Operating System: iOS 14.2.1   My Question or Issue: This has been happening too frequently. I search for a track, selec...

Mihail

Spotify Legend

486 Views

1 replies

1 likes

  • 486 Views
  • 1 replies
  • 1 likes

Superuser Contribution What’s the deal with wrapped?

My Question or Issue It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked online, on here actually, but all that said was that it’s possible for auto pla...

Newbie

    My Question or Issue   It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked onl...

Mario

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Default player?

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueHow can I set Spotify as the default music player? When I pull up the menu from the bottom, there is a music player tile with 3 buttons. When I press the play butt...

Regular

Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4   My Question or Issue How can I set Spotify as the default music player? When I pull up the menu from the bot...

rogercamps

Casual Listener

49700 Views

5 replies

4 likes

  • 49700 Views
  • 5 replies
  • 4 likes

Superuser Contribution I absolutely cannot connect via Chrome casting. YouTube music works fine though.

PlanPremium CountryUSADeviceiPhoneOperating iOS 10 My Question or Issueall of a sudden Spotify will not connect to either of my speakers separate or together as a group. YouTube music works fine. I’ve logged out, reinstalled, reset all devices, facto...

Regular

Plan Premium  Country USA Device iPhone Operating  iOS 10   My Question or Issue all of a sudden Spotify will not connect to either of my speakers separate or together as a g...

P_Raw21

Casual Listener

3669 Views

17 replies

0 likes

  • 3669 Views
  • 17 replies
  • 0 likes

Solved!! App is not working when the phone is blocked

PlanPremiumCountryPolandDeviceiPhone 6sOperating SystemiOS 14.2 My Question or Issue:Hi Guys,I have this issue since 3 weeks I think. It has started when I implemented the new iOS 14.2 on my phone. So, I cannot use this app when the device is blocked...

Visitor

Plan Premium Country Poland Device iPhone 6s Operating System iOS 14.2   My Question or Issue: Hi Guys, I have this issue since 3 weeks I think. It has started when I implemented the ...

Billy-J

Spotify Star

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

[iOS][Developer] App Crashing

App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re installing the app and it still randomly crashes. I...

Visitor

App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re ...

hannaastark

Visitor

507 Views

1 replies

0 likes

Developer
iOS
  • 507 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't add an album into the right folder ant longer on iOS

Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wanted to place it in and click "new playlist", give it a name and it wou...

Regular

Spotify Premium in the UK using iPhone XR   Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wan...

Alex

Spotify Legend

1279 Views

3 replies

1 likes

Albums
Folder Playlist
folders
  • 1279 Views
  • 3 replies
  • 1 likes

Superuser Contribution Quality issues across devices

iPhone 11 Pro MaxiPad ProSony MDR1000X & Apple AirPods ProSpotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless and the iPad is mind blowing. Both devices have exactly the same settings. I’ve ...

Regular

iPhone 11 Pro Max iPad Pro Sony MDR1000X & Apple AirPods Pro Spotify Premium     I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless an...

Ver

Spotify Legend

1266 Views

8 replies

0 likes

  • 1266 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Local files with Apple TV

PlanPremium DeviceApple TV 4K Operating SystemtvOS 14.2 My Question or IssueHello. Is it possible to play local files with Apple TV? On iPhone you can download them through playlist, but I cannot find such feature on Apple TV and it's also failing on...

Regular

Plan Premium   Device Apple TV 4K   Operating System tvOS 14.2   My Question or Issue Hello. Is it possible to play local files with Apple TV? On iPhone you can download them...

Jeremy

Spotify Legend

3475 Views

3 replies

1 likes

  • 3475 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify crashes on Carplay after reconnect - Audio doesn't play.

Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the same with Apple Music, sound is played properly and Apple Musi...

Regular

Using the latest spotify on iPhone 11 XS Max.   When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the sa...

Ver

Spotify Legend

1796 Views

3 replies

0 likes

Carplay
no sound
  • 1796 Views
  • 3 replies
  • 0 likes

Superuser Contribution My wrapped not appearing in Wrapped 2020

PlanStudent PremiumCountryUSA DeviceiPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for everyone, but they clearly have not.

Casual Listener

Plan Student Premium Country USA   Device iPhone 12 Pro   My Question or Issue   My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for eve...

Jeremy

Spotify Legend

1467 Views

6 replies

5 likes

  • 1467 Views
  • 6 replies
  • 5 likes