Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
sapmi
Music Fan
51270 Views
16 replies
36 likes

51270 Views
16 replies
36 likes

Superuser Contribution The queue is still broken and the app crashes a lot

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueThe queue is still broken and the app crashes a lot.

Allove79
Music Fan
Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6 My Question or Issue The queue is still broken and the app crashes a lot.
2020-07-31 3:52:29 PM
2020-08-23 1:39:07 AM
Allove79
Music Fan
727 Views
2 replies
0 likes

727 Views
2 replies
0 likes

Spotify keeps playing Dutch music

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and frankly prefer to listen to music in my own language,...

user-removed
Visitor
For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and fr...
2020-08-20 3:39:01 PM
2020-08-22 11:45:15 PM
Loxer
Community Legend
486 Views
1 replies
0 likes

486 Views
1 replies
0 likes

Home screen not loading on iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueI’m having an issue where when I open my app it gives me a “something went wrong - try again” error message and then when I hit try again, it just keeps trying to load m...

SpazzyTastik
Newbie
Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6 My Question or Issue I’m having an issue where when I open my app it gives me a “something went wrong - try again”...
2020-08-19 9:09:38 PM
2020-08-22 11:41:37 PM
Loxer
Community Legend
493 Views
1 replies
0 likes

493 Views
1 replies
0 likes

Social Group Sessions

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 13.6 My Question or IssueI have a friend who is attempting to invite me to a group session and every time I click on the link it opens the Spotify website in the browser with absolutely no info...

theskywatcher
Newbie
Plan Premium Country USA Device iPhone XR Operating System iOS 13.6 My Question or Issue I have a friend who is attempting to invite me to a group session and every time I cl...
2020-08-22 7:58:31 PM
2020-08-22 11:29:06 PM
Loxer
Community Legend
522 Views
1 replies
0 likes
Group Sessions

522 Views
1 replies
0 likes

Local file downloads removed

PlanPremiumCountry DeviceiPadOperating SystemiOS 13 My Question or IssueMy downloads of my synced local files keep going missing. I have no problems downloading the synced files from the desktop to the iPad, and I am able to play those downloads. But...

dreamer99
Visitor
Plan Premium Country Device iPad Operating System iOS 13 My Question or Issue My downloads of my synced local files keep going missing. I have no problems downloading the sync...
2020-08-22 2:03:28 PM
2020-08-22 11:13:41 PM
Loxer
Community Legend
454 Views
1 replies
0 likes
downloads
local file sync
local files
Local files for Spotify Mobile
Local files not downloading

454 Views
1 replies
0 likes

Can login via the web, but NOT via the iOS app (tells me incorrect username and/or password)

2020 iPad Pro iPadOS 13.6.1, Spotify Premium I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ error. I have now reset my password twice. I use a password ma...

Selena_Argentia
Regular
2020 iPad Pro iPadOS 13.6.1, Spotify Premium I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ er...
2020-08-22 3:17:55 AM
2020-08-22 11:12:13 PM
Loxer
Community Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

I cant find any podcasts inside the app

planPremiumCountryegyptDeviceIphone xrOperating SystemIos My Question or IssueI cant find any podcasts inside the app

Moefahd
Visitor
plan Premium Country egypt Device Iphone xr Operating System Ios My Question or Issue I cant find any podcasts inside the app
2020-08-21 12:50:38 AM
2020-08-22 2:39:48 AM
Billy-J
Spotify Star
343 Views
1 replies
1 likes

343 Views
1 replies
1 likes

Can’t find my liked songs

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it’s liked, so I don’t know how to get my liked songs...

Ramsesino99
Visitor
Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it...
2020-08-21 10:32:19 PM
2020-08-21 10:34:26 PM
Billy-J
Spotify Star
560 Views
1 replies
1 likes

560 Views
1 replies
1 likes

Superuser Contribution Daily Mixes Not showing.

PlanPremiumCountryIndiaDevice(iPhone, Desktop)Operating System(iOS 10, Windows) My Question or Issue: I can't see my "Daily Mixes". It has magically disappeared. I tried reinstalling and everything, still the problem persists. It's been three days no...

n2a43a0hqigqxhp
Casual Listener
Plan Premium Country India Device (iPhone, Desktop) Operating System (iOS 10, Windows) My Question or Issue: I can't see my "Daily Mixes". It has magically disappeared. I tri...
2020-08-03 6:33:25 AM
2020-08-21 4:38:58 PM
n2a43a0hqigqxhp
Casual Listener
1749 Views
5 replies
0 likes

1749 Views
5 replies
0 likes

Cannot add song to playlist IOS

Plan PremiumPremiumCountry Canada DeviceIphone XR/Ipad prIOS 13.6.1Hello, when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking for.... Anybody had this and knows how to fix it? I deleted the spotify app, ...

Arjulaad7
Regular
Plan Premium Premium Country Canada Device Iphone XR/Ipad pr IOS 13.6.1 Hello, when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking f...
2020-08-20 2:44:45 AM
2020-08-21 3:31:27 PM
Nico
Community Legend
890 Views
3 replies
0 likes
missing play list

890 Views
3 replies
0 likes

Superuser Contribution Offline Sync won't work

I've allowed spotify through my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to work let alone have the songs show up in the playlists on ...

KingWizard130
Regular
I've allowed spotify through my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to w...
2019-01-29 3:22:25 AM
2020-08-21 11:37:14 AM
Mihail
Spotify Legend
12800 Views
11 replies
2 likes
iOS

12800 Views
11 replies
2 likes

Superuser Contribution Spotify Not Playing On WIFI (Xfinity)

Using Spotify on iPhone X. Lately I noticed that when I switched to WIFI (Xfinity) connection, the Spotify app won't stream. Is this an issue of blocked ports? Did the Spotify developers updated the app to use non standard ports? I cannot lower my Fi...

royalspirit
Casual Listener
Using Spotify on iPhone X. Lately I noticed that when I switched to WIFI (Xfinity) connection, the Spotify app won't stream. Is this an issue of blocked ports? Did the Spotify developers updated the ...
2019-01-21 5:05:21 PM
2020-08-21 11:12:38 AM
Mihail
Spotify Legend
2795 Views
2 replies
0 likes

2795 Views
2 replies
0 likes

Superuser Contribution Playlists I follow don't show up on my public profile

Hi,I've had this problem for over a year now. I can follow playlists fine and they show up in the 'playlists' tab, but they don't show up on my public profile, so friends can't see my followed playlists. However, playlists I create show up fine.I've ...

lostpenny
Casual Listener
Hi, I've had this problem for over a year now. I can follow playlists fine and they show up in the 'playlists' tab, but they don't show up on my public profile, so friends can't see my followed p...
2017-10-25 4:24:22 PM
2020-08-21 9:48:33 AM
Mihail
Spotify Legend
7176 Views
4 replies
1 likes

7176 Views
4 replies
1 likes

My Liked playlist deleted

PlanPremiumCountryUS DeviceiPhone 5 se (yes it’s old but it works very well so the age of the phone shouldn’t affect spotify)Operating System(iOS idk not current) My Question or IssueMy liked playlist suddenly is empty, whenever I go and see a song t...

DingusKhahn
Visitor
Plan Premium Country US Device iPhone 5 se (yes it’s old but it works very well so the age of the phone shouldn’t affect spotify) Operating System (iOS idk not current) ...
2020-07-29 7:39:57 AM
2020-08-21 8:19:32 AM
Martin-CZ
Newbie
750 Views
2 replies
1 likes

750 Views
2 replies
1 likes

Lost all my likes songs

Plan PremiumCountry Canada Device iPhone 11 Pro max Operating SystemNewest iOS operating system My Question or Issuei just got a new iPhone 11 Pro Max, put everything onto new phone. Logged in to Spotify and I see that pretty much all of my liked son...

user-removed
Visitor
Plan Premium Country Canada Device iPhone 11 Pro max Operating System Newest iOS operating system My Question or Issue i just got a new iPhone 11 Pro Max, ...
2020-08-21 3:37:09 AM
2020-08-21 5:26:22 AM
Billy-J
Spotify Star
896 Views
3 replies
0 likes

896 Views
3 replies
0 likes

Spotify on Apple Watch in Russia

PlanPremiumCountryRussiaDeviceApple Watch series 1Operating SystemWatchOS 4.3.2 My Question or IssueHello guys. I just used Spotify on my Apple Watch for all the time but about a week ago I saw that Spotify app disappeared. I didn’t find anything in ...

user-removed
Visitor
Plan Premium Country Russia Device Apple Watch series 1 Operating System WatchOS 4.3.2 My Question or Issue Hello guys. I just used Spotify on my Apple Watch for all the time but a...
2020-08-21 1:03:00 AM
2020-08-21 1:58:38 AM
Billy-J
Spotify Star
786 Views
1 replies
0 likes
Apple Watch
Apple Watch Spotify
Russia

786 Views
1 replies
0 likes

Volume randomy low on random days on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is a topic I see over and over on Spotify and I have the answer. Power your phone down c...

GaryMusic1
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This is...
2020-08-20 11:25:40 PM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Solved!! [Daily Mix] Does the algorithm recognize skipping as an input?

When I'm listening to a Daily Mix and I immediately skip a song to the next (without disliking it explicitly), is this just the same as if I'd have listened to the end, or is this something the algorithm can recognize as "oh, he skipped this song, so...

fbracht
Music Fan
When I'm listening to a Daily Mix and I immediately skip a song to the next (without disliking it explicitly), is this just the same as if I'd have listened to the end, or is this something the ...
2016-10-09 7:06:09 PM
2020-08-20 10:57:39 PM
fbracht
Music Fan
4608 Views
4 replies
11 likes
algorithm

4608 Views
4 replies
11 likes

Liked songs on iOS not synchronized

PlanPremiumCountryItalyDevice(iPhone 7 - PC)Operating System(iOS 13, Windows 10) My Question or Issue Hello everyone!I have a sync problem between the desktop version of Spotify and the iOS one.I put a lot of songs into Spotify's "Favorite Songs" pla...

JDrums90
Casual Listener
Plan Premium Country Italy Device (iPhone 7 - PC) Operating System (iOS 13, Windows 10) My Question or Issue Hello everyone! I have a sync problem between the desktop versio...
2020-08-20 4:18:30 PM
2020-08-20 8:22:30 PM
Billy-J
Spotify Star
399 Views
1 replies
0 likes
favorite songs playlist

399 Views
1 replies
0 likes

Discord status isn't showing

PlanFreeCountryEnglandDeviceiPhone SEOperating SystemiOS 13.6My Question or IssueDiscord status isnt showing for me, something im doing wrong?

hellome4
Casual Listener
Plan Free Country England Device iPhone SE Operating System iOS 13.6 My Question or Issue Discord status isnt showing for me, something im doing wrong?
2020-08-18 10:44:45 PM
2020-08-20 3:33:58 PM
Maxim
Spotify Star
663 Views
1 replies
0 likes

663 Views
1 replies
0 likes

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