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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 135858 Views
  • 503 replies
  • 108 likes
  • 135858 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 93312 Views
  • 19 replies
  • 38 likes
  • 93312 Views
  • 19 replies
  • 38 likes

Superuser Contribution RESOLVED: Display of track titles and cover art on BMW F10 (2014)

RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015) == Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing through Bluetooth or the USB interface in the center console. Symptom: Musi...

  • Regular
  • RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015)   ==   Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing th...
  • Mihail
  • Spotify Legend
  • 67004 Views
  • 22 replies
  • 4 likes
  • 67004 Views
  • 22 replies
  • 4 likes

Superuser Contribution deleting song from playlist

Why is it so hard to delete a song from a playlist? I'm on a windows 10 pc, listening on the web. My playlist is thousands of songs. The three dot menu next to the song does not have a 'remove song from playlist' option. So i try to scroll down the t...

  • Regular
  • Why is it so hard to delete a song from a playlist?  I'm on a windows 10 pc, listening on the web.  My playlist is thousands of songs.  The three dot menu next to the song does not hav...
  • Mihail
  • Spotify Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Position is not accurate when resuming a podcast episode

PlanPremiumCountryCanadaDeviceiPhone 11 ProOperating SystemiOS 13.7 My Question or IssueFor some reason, the iPhone app is not reliable in resuming podcast episodes at the exact position I paused listening. It's usually several minutes behind at leas...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 11 Pro Operating System iOS 13.7   My Question or Issue For some reason, the iPhone app is not reliable in resuming podcast episodes at the ex...
  • Alex
  • Spotify Legend
  • 580 Views
  • 1 replies
  • 1 likes
  • 580 Views
  • 1 replies
  • 1 likes

Spotify nightmare

Alexa and Spotify is a nightmare, despite repeated messages sayings problems are fixed. THEY ARE NOT.Sometimes it says Spotify is playing when it’s clearly not.Shuffle never works until the playlist is playing and you THEN ask for it.Sometimes it won...

  • Newbie
  •  Alexa and Spotify is a nightmare, despite repeated messages sayings problems are fixed. THEY ARE NOT. Sometimes it says Spotify is playing when it’s clearly not. Shuffle never works until the...
  • 524 Views
  • 0 replies
  • 1 likes
  • 524 Views
  • 0 replies
  • 1 likes

Superuser Contribution Local Files not appearing on mobile

What I have:Windows 10 desktop, Iphone 6s, Premium (family) Spotify accountWhat I have done so far:-Ensured I have updated software and firmware on both devices.-Pointed the desktop app to a folder of mp3 files and put them into a playlist. I am able...

  • Visitor
  • What I have: Windows 10 desktop, Iphone 6s, Premium (family) Spotify account What I have done so far: -Ensured I have updated software and firmware on both devices. -Pointed the desktop app to a ...
  • Mihail
  • Spotify Legend
  • 1169 Views
  • 2 replies
  • 1 likes
  • local files
    Mobile
    Offline download
  • 1169 Views
  • 2 replies
  • 1 likes

Superuser Contribution Search results are unclickable, I can't play them

Plan: PremiumCountry: Finland Device: MacBook Pro 2019 & iPad 2019 operating system: recent enough Issue:Search results (songs, albums) are UNCLICKABLE. I try to play them, nothing happens. I right-click the song and try to put in in the queue - the ...

  • Newbie
  • Plan: Premium Country: Finland   Device: MacBook Pro 2019 & iPad 2019  operating system: recent enough   Issue: Search results (songs, albums) are UNCLICKABLE. I try to play...
  • Ivan
  • Spotify Legend
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Stops playing after a few seconds

Plan: PremiumCountry: Germany Device: iPhone X Operating System(iOS 14.0.1) The music stops playing after just a few seconds (varies between 5sec-1min) of playtime. This happens while the app is open, while using social media (or any other app) and a...

  • Visitor
  •   Plan: Premium Country: Germany   Device: iPhone X   Operating System (iOS 14.0.1)   The music stops playing after just a few seconds (varies between 5sec-1min) of ...
  • Ivan
  • Spotify Legend
  • 10758 Views
  • 1 replies
  • 0 likes
  • 10758 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files disappearing and not downloading correctly

PlanPremiumCountryBrazilDeviceiPhone 7 PlusOperating SystemiOS 13.7 My Question or Issuehi,I've been using Local Files for a while now and never had any problems when I downloaded some songs into my playlists. However, I was going to do the exact sam...

  • Regular
  • Plan Premium Country Brazil Device iPhone 7 Plus Operating System iOS 13.7   My Question or Issue hi, I've been using Local Files for a while now and never had any problems when I d...
  • Elena
  • Moderator
  • 736 Views
  • 3 replies
  • 1 likes
  • 736 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music pausing at the beginning of a song.

PlanFamily premiumCountryUSADeviceiPhone SE space gray 32GB apple refurbishedOperating SystemiOS 13.5.1 Spotify is up to date (8.5.60) Ever since the 8.5.60 update I’ve been having a problem where exactly 1, 2, or 10 seconds into a song the song will...

  • Regular
  • Plan Family premium Country USA Device iPhone SE space gray 32GB apple refurbished Operating System iOS 13.5.1   Spotify is up to date (8.5.60)    Ever since the 8.5.60 upda...
  • JohnnyERussell
  • Regular
  • 3035 Views
  • 4 replies
  • 1 likes
  • 3035 Views
  • 4 replies
  • 1 likes

Shortcuts on iOS 14

PlanPremiumCountryUSADevice(iPhone 8, iPad Air 3, Macbook Pro late 2016)Operating System(iOS 14, ipadOS 14, macOS Catalina .) My Question or IssueHi, I just updated the software on my iPhone to iOS 14 and I wanted to see if there are any plans to add...

  • Newbie
  • Plan Premium Country USA Device (iPhone 8, iPad Air 3, Macbook Pro late 2016) Operating System (iOS 14, ipadOS 14, macOS Catalina .)   My Question or Issue Hi, I just updated the softw...
  • Hubo
  • Community Legend
  • 15007 Views
  • 3 replies
  • 18 likes
  • Discussion
  • 15007 Views
  • 3 replies
  • 18 likes

Superuser Contribution How to shuffle your playlists?

i have a trouble with my spoty playlists. Can’t find the shuffle button nowhere. Here for example screenshots where I can play shuffle and where it seems to be impossible. What should I do to play music randomly?

  • Visitor
  • i have a trouble with my spoty playlists. Can’t find the shuffle button nowhere. Here for example screenshots where I can play shuffle and where it seems to be impossible. What should I do to play mu...
  • Elena
  • Moderator
  • 554 Views
  • 2 replies
  • 2 likes
  • 554 Views
  • 2 replies
  • 2 likes

Superuser Contribution Bluesound Pulse 2i cannot connect to Spotify

PlanPremiumCountryCzech republicDeviceiPhone 5sOperating System(iOS 12.4.8, Windows 10 64-bit My Question or IssueHi,I cannot connect Bluesound Pulse 2i via Spotify app using either iPhone 5s with iOS 12.4.8 or PC running Windows 10 64 bit. All other...

  • Newbie
  • Plan Premium Country Czech republic Device iPhone 5s Operating System (iOS 12.4.8, Windows 10 64-bit   My Question or Issue Hi, I cannot connect Bluesound Pulse 2i via Spotify app usi...
  • Elena
  • Moderator
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Album artwork

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone XR, Macbook Air)Operating System(iOS 14, etc.) My Question or IssueSome songs have video clips...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone XR, Macbook Air) Operati...
  • Billy-J
  • Spotify Star
  • 592 Views
  • 1 replies
  • 0 likes
  • 592 Views
  • 1 replies
  • 0 likes

iOS 9 Spotify App

PlanPremiumCountryGermanyDeviceiPhone 4sOperating SystemiOS 9.3.6 My Question or IssueWhere can I find a compatible app for my old iPhone 4s with iOS 9.3.6?

  • Newbie
  • Plan Premium Country Germany Device iPhone 4s Operating System iOS 9.3.6   My Question or Issue Where can I find a compatible app for my old iPhone 4s with iOS 9.3.6?  
  • Billy-J
  • Spotify Star
  • 13333 Views
  • 1 replies
  • 0 likes
  • 13333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist redirects to playlist radio after ads

PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSorry to bother you but I couldn't find anything online talking about this. I was listening to one of my playlists (which is about 32 hours long) and when the ads co...

  • Casual Listener
  • Plan Free Country United States Device iPhone 6 Operating System iOS 12   My Question or Issue Sorry to bother you but I couldn't find anything online talking about this. I was listeni...
  • Elena
  • Moderator
  • 427 Views
  • 2 replies
  • 0 likes
  • 427 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing entire Playlist Folders

I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, there was an option to "Play All Songs" which would ran...

  • Casual Listener
  • I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, ther...
  • Alex
  • Spotify Legend
  • 4259 Views
  • 6 replies
  • 17 likes
  • 4259 Views
  • 6 replies
  • 17 likes

Solved!!Superuser Contribution Spotify radio is missing the song it is based on

PlanPremium DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello, I noticed that when starting a radio based on a song, the song itself is no longer featured at the beginning of the radio list. I have updated the app to its most recent vers...

  • Newbie
  • Plan Premium   Device iPhone 8 Operating System iOS 10   My Question or Issue Hello, I noticed that when starting a radio based on a song, the song itself is no longer featured at ...
  • Ivan
  • Spotify Legend
  • 485 Views
  • 1 replies
  • 1 likes
  • 485 Views
  • 1 replies
  • 1 likes

Superuser Contribution The Spotify app on my iPhone keeps connecting to various devices that I’ve deliberately forgotten.

I have an iPhone Xr with iOS 13.7. In the Spotify app and through Bluetooth, I have connected to my stereo system, my Echo Dot, my MacBook, and my mom’s Echo. I’ve connected to a few other devices over the years, but I’ve since “forgot” them through ...

  • Newbie
  • I have an iPhone Xr with iOS 13.7. In the Spotify app and through Bluetooth, I have connected to my stereo system, my Echo Dot, my MacBook, and my mom’s Echo. I’ve connected to a few other devices ov...
  • Elena
  • Moderator
  • 1973 Views
  • 1 replies
  • 0 likes
  • 1973 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Queue list not showing the last song

PlanPremiumCountry FranceDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or IssueHello, i have a problem with the Mobile version of Spotify for 2 months that i never had before. When i add some songs to my queue list, the last one is not display...

ACD221C1-1A35-4800-9EA7-B03814C4643C.jpeg
  • Newbie
  •   Plan Premium Country  France Device iPhone 7 Operating System iOS 12.0.1   My Question or Issue Hello, i have a problem with the Mobile version of Spotify for 2 months tha...
  • atrod02
  • Casual Listener
  • 6903 Views
  • 7 replies
  • 1 likes
  • 6903 Views
  • 7 replies
  • 1 likes

My downloads aren’t working

I have Spotify premium, and I’ve had it for over a year now. I uninstalled and reinstalled Spotify a while ago, just to clear up my phone briefly. I tried to download songs from one of my playlists again, but nothing is downloading. It says it’s down...

  • Visitor
  • I have Spotify premium, and I’ve had it for over a year now. I uninstalled and reinstalled Spotify a while ago, just to clear up my phone briefly. I tried to download songs from one of my playlists a...
  • Billy-J
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes