Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242119 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124952 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451668 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307721 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have been a fan of Spotify for years. The only thing that always bugged me was the horrible way of adding local files to your Spotify playlists. Every time I buy songs from ITunes and want to add them as a local file, the album cover art is not sho...
I have been a fan of Spotify for years. The only thing that always bugged me was the horrible way of adding local files to your Spotify playlists. Every time I buy songs from ITunes and want to add t...
479 Views
0 replies
1 likes
PlanPremiumCountryUSDeviceiphone XROperating System13.1.3 My Question or IssueI have had spotify premium for a couple years now, never had any issues. Recently upgraded to Iphone XR from iphone 6S. Spotify is randomly pausing now and driving me crazy...
Plan Premium Country US Device iphone XR Operating System 13.1.3 My Question or Issue I have had spotify premium for a couple years now, never had any issues. Recently upgrad...
Moderator
2528 Views
4 replies
2 likes
Hey! I have Spotify installed on two aging apple products, an iPad mini 1st (iOS 9.3.5) and an iPhone 5 (iOS 10.3.3). If I start a playlist on any of those the music will stop after the very first song, the next one does not start automatically unles...
Hey! I have Spotify installed on two aging apple products, an iPad mini 1st (iOS 9.3.5) and an iPhone 5 (iOS 10.3.3). If I start a playlist on any of those the music will stop after the very first so...
Spotify Legend
2082 Views
6 replies
0 likes
PlanPremiumCountryTaiwanDeviceiPhone SE (2020)Operating System(iOS 14.2)My Question or Issue Hi, I'm a Premium Spotify user from Taiwan. I always ask Siri "Hey Siri, play", and it will start playing randomly on Spotify.But it's not working anymore af...
Plan Premium Country Taiwan Device iPhone SE (2020) Operating System (iOS 14.2) My Question or Issue Hi, I'm a Premium Spotify user from Taiwan. I always ask Siri "Hey Siri,...
Spotify Legend
2387 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 and M1 Macbook AirOperating SystemiOS 14, Big SurWifi and Cellular Spotify stops in the middle of a song after a random number of seconds and I need to press the start button for the song to resume. Then it stops ...
Plan Premium Country USA Device iPhone 11 and M1 Macbook Air Operating System iOS 14, Big Sur Wifi and Cellular Spotify stops in the middle of a song after a random number of...
Spotify Legend
1228 Views
7 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone 8, iPad ProOperating System14.2 My Question or IssueWhen listening to Discover weekly I can add to Liked Songs. if I listen on my iPad and like 10 songs, I can see the little heart icon next to tracks on my iPad and...
Plan Premium Country USA Device iPhone 8, iPad Pro Operating System 14.2 My Question or Issue When listening to Discover weekly I can add to Liked Songs. if I listen on my iP...
Spotify Legend
1016 Views
1 replies
0 likes
PlanFreeCountryUK DeviceiPhone SE My Question or IssueWhenever i try and play an album or artist, nothing will start playing but the play button will turn into the pause button. I’m able to play playlists, i just can’t with anything else. i’ve delete...
Plan Free Country UK Device iPhone SE My Question or Issue Whenever i try and play an album or artist, nothing will start playing but the play button will turn into the p...
Spotify Legend
2226 Views
10 replies
6 likes
Hello!I have a problem on my Iphone Spotify.When I choose an artist and trying to shuffle his tracks - nothing happens. Shuffle button is not working in artist menu.I can shuffle playlist or album, but not artist tracks.Several times I reinstalled ap...
Hello! I have a problem on my Iphone Spotify. When I choose an artist and trying to shuffle his tracks - nothing happens. Shuffle button is not working in artist menu. I can shuffle playlist or al...
Spotify Legend
1276 Views
6 replies
1 likes
If I put songs in my queue the last is never shown and just black. I also cannot move or click on it. (iPhone 11, iOS 13)
If I put songs in my queue the last is never shown and just black. I also cannot move or click on it. (iPhone 11, iOS 13)
Spotify Legend
2584 Views
5 replies
4 likes
PlanPremiumCountryUSA Device(iPhone 11)Operating System(iOS 10) i just recently noticed that songs from an artist stop playing after the top 5. Typically, they will keep going on. Anyone else having this issue?
Plan Premium Country USA Device (iPhone 11) Operating System (iOS 10) i just recently noticed that songs from an artist stop playing after the top 5. Typically, ...
Spotify Star
873 Views
3 replies
0 likes
My 6 hour 7 min 2020 Too Songs Playlist cannot be shuffled .......... I don’t like this absence of the ability to do so.
My 6 hour 7 min 2020 Too Songs Playlist cannot be shuffled .......... I don’t like this absence of the ability to do so.
311 Views
0 replies
0 likes
PlanPremiumCountryUSDevice(iPhone XS)Operating System(iOS 12 ) My Question or IssueAfter latest update (downgrade) much harder to access and listen to songs in my library, many issue which have been covered in other threads however the one I haven’t ...
Plan Premium Country US Device (iPhone XS) Operating System (iOS 12 ) My Question or Issue After latest update (downgrade) much harder to access and listen to songs in my lib...
Casual Listener
2318 Views
4 replies
4 likes
Hey Guys,I just switched to an iPhone 11 Pro and tried to download all of my local files. I did the same I did when I did the same for my S8. - Connect the Desktop and iPhone through the same Desktop- Redownload my local files playlist- DoneHowever, ...
Hey Guys, I just switched to an iPhone 11 Pro and tried to download all of my local files. I did the same I did when I did the same for my S8. - Connect the Desktop and iPhone through the sam...
Spotify Legend
518 Views
1 replies
0 likes
PlanPremiumCountryItaly DeviceiPhone 11 Pro max Operating SystemiOS 14.2 My Question or Issue- Shuffle doesn't work as you can see in the video- Also Spotify stops any whatsapp voice messages I don't know how to fix these issues
Plan Premium Country Italy Device iPhone 11 Pro max Operating System iOS 14.2 My Question or Issue - Shuffle doesn't work as you can see in the video - Also Spoti...
Spotify Legend
1203 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 10 XROperating SystemiOS 14.2My Question or IssueWhenever I use the Spotify app on my phone it usually works fine. I can play Spotify playlists fine, I can play my playlists fine, etc. The issue is when I try ...
Plan Free Country United States Device iPhone 10 XR Operating System iOS 14.2 My Question or Issue Whenever I use the Spotify app on my phone it usually works fine. I can play Spotify playli...
Spotify Legend
1015 Views
3 replies
0 likes
PlanPremium CountryUnited States DeviceiPhone 11Operating SystemiOS 14.2There is no shuffle option available for my 2020 Wrapped playlist. I have to click the play button and then go to the shuffle button at the bottom left once I click to make the s...
Plan Premium Country United States Device iPhone 11 Operating System iOS 14.2 There is no shuffle option available for my 2020 Wrapped playlist. I have to click the play button an...
Spotify Legend
1464 Views
3 replies
0 likes
No Audio on JRE Joe Rogan? What the heck was Spotify thinking? It's a PODCAST that people listen to? Boneheads.
No Audio on JRE Joe Rogan? What the heck was Spotify thinking? It's a PODCAST that people listen to? Boneheads.
446 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14My Question or IssueI have always been super puzzled by this one...maybe I’m missing a setting but honestly there probably shouldn’t even be a setting for this...why are the status ic...
Plan Premium Country United States Device iPhone X Operating System iOS 14 My Question or Issue I have always been super puzzled by this one...maybe I’m missing a setting but honestly there ...
Regular
2921 Views
10 replies
0 likes
I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...
I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...
Moderator
12760 Views
10 replies
1 likes
I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't find them no longer on the list, loosing this way the pos...
I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't...
Music Fan
6727 Views
25 replies
7 likes
