Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36528 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101786 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430542 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298689 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
After I scroll down the playlist page and leave the iPad app and come back to it after using another app, it automatically jumps back to the top of the playlist page. It does stay at the section where I leave the app before. This only happened after ...
After I scroll down the playlist page and leave the iPad app and come back to it after using another app, it automatically jumps back to the top of the playlist page. It does stay at the section wher...
Spotify Legend
542 Views
1 replies
0 likes
PlanPremiumCountryHong KongDeviceiPhone 11Operating SystemiOS 14.2 My Question or IssueThe lyrics feature on my Spotify isn’t working.Already tried to clean reinstall the app, still not working. Tried logging in with my friend(iPhone 7) account, lyri...
Plan Premium Country Hong Kong Device iPhone 11 Operating System iOS 14.2 My Question or Issue The lyrics feature on my Spotify isn’t working. Already tried to clean reinsta...
Community Legend
879 Views
3 replies
0 likes
Today while listening to music I discovered that I was playing an artist that I blocked...So immediately went to Hidden section (blocked artists) and saw that all my hidden artist were gone.It got me very disappointed as I blocked over 500 artists th...
Today while listening to music I discovered that I was playing an artist that I blocked... So immediately went to Hidden section (blocked artists) and saw that all my hidden artist were gone. It go...
Spotify Legend
3589 Views
3 replies
0 likes
I have Spotify premium. It keeps crashing on my phone. I tried resetting my phone. I’ve also tried to uninstall and install again, this fixed it for like two days and it went back to the same issue. I can’t even get through one song!
I have Spotify premium. It keeps crashing on my phone. I tried resetting my phone. I’ve also tried to uninstall and install again, this fixed it for like two days and it went back to the same issue. ...
Spotify Star
526 Views
1 replies
4 likes
Hi,since a few weeks my Spotify App is starting to play random music several hours after I locked (flight-mode) my phone (and it starts when the phone is still locked). Actually it happens every (very) early morning when I used Spotify the evening be...
Hi, since a few weeks my Spotify App is starting to play random music several hours after I locked (flight-mode) my phone (and it starts when the phone is still locked). Actually it happens every (v...
Community Legend
565 Views
1 replies
0 likes
PlanFreeCountryUSDeviceiPhone 11 PlusOperating SystemiOS 10 My Question or IssueI am trying to play the All Time Low artist station and it either plays one ad and nothing else or it won’t play anything. I can listen to all my other stations and podca...
Plan Free Country US Device iPhone 11 Plus Operating System iOS 10 My Question or Issue I am trying to play the All Time Low artist station and it either plays one ad and nothing els...
Community Legend
508 Views
1 replies
0 likes
I synced local files from my laptop to my phone and they are greyed out so can't play or download them. I tried everything I could find online but nothing solves it. Even did a clean reinstall of the app but it keeps happening.PlanPremiumCountryGerma...
I synced local files from my laptop to my phone and they are greyed out so can't play or download them. I tried everything I could find online but nothing solves it. Even did a clean reinstall of the...
Spotify Legend
634 Views
3 replies
0 likes
PlanPremium CountryCzech Republic DeviceiPhone SEOperating System(iOS 14.2) I use Spotify in a car through AUX cable, without Bluetooth because my car doesn’t have one. Is there any way how you can manually start car view? It will be better for safet...
Plan Premium Country Czech Republic Device iPhone SE Operating System (iOS 14.2) I use Spotify in a car through AUX cable, without Bluetooth because my car doesn’t have on...
Spotify Legend
870 Views
1 replies
2 likes
PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 14.1 My Question or IssueI’ve seen this issue posted about before, and I’ve tried all the other solutions Spotify suggested...literally all of them. I am not able to download any of my podcasts,...
Plan Premium Country USA Device iPhone XR Operating System iOS 14.1 My Question or Issue I’ve seen this issue posted about before, and I’ve tried all the other solutions Spotify sugg...
Spotify Legend
604 Views
1 replies
0 likes
PlanPremium CountryTurkey DeviceiPhone 8 Operating SystemiOS 14.2 (latest version) My Question or IssueFor a week now, while I’m listening to music on my phone the app is closing itself. When I logged into it again, the app’s symbol showed off like I...
Plan Premium Country Turkey Device iPhone 8 Operating System iOS 14.2 (latest version) My Question or Issue For a week now, while I’m listening to music on my...
Spotify Legend
1037 Views
3 replies
1 likes
PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 14.2 My Question or Issue I swiped up on Instagram to view someone else’s playlist and now my Spotify is in a vicious loop of going to browser when I open the app, back to the app, back to the br...
Plan Premium Country UK Device iPhone 11 Operating System iOS 14.2 My Question or Issue I swiped up on Instagram to view someone else’s playlist and now my Spotify is in a vi...
Spotify Legend
514 Views
1 replies
0 likes
is there a way to disable volume control since doing it on the device turns down the volume on spotify. i never wanted to control the volume on my phone since i can do it on my phone. not to mention i always forget and blast my ears out because spoti...
is there a way to disable volume control since doing it on the device turns down the volume on spotify. i never wanted to control the volume on my phone since i can do it on my phone. not to mention ...
Spotify Legend
907 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone XS MaxOperating SystemiOS 14 My Question or IssueI have a Sony Bravia TV which supports Airplay 2, and an iPhone XS Max on iOS 14. When I use Spotify and connect to the TV via Airplay, songs do not play. The progr...
Plan Premium Country Canada Device iPhone XS Max Operating System iOS 14 My Question or Issue I have a Sony Bravia TV which supports Airplay 2, and an iPhone XS Max on iOS 14. ...
Spotify Legend
2035 Views
1 replies
0 likes
My iPhone 6s getting really hot during using spotify app after quiting the app iphone cools down. It drains the battery extremly too. PlanPremiumCountryCzech republicDeviceiPhone 6sOperating System11.3.1Spotify version8.4.53
My iPhone 6s getting really hot during using spotify app after quiting the app iphone cools down. It drains the battery extremly too. Plan Premium Country Czech republic Device iPhone 6...
Spotify Legend
4889 Views
12 replies
1 likes
When I'm using the iOS app while offline, the app has a helpful feature that shows all downloaded playlists before all non-downloaded playlists in a particular folder. I love that it does this. However, there's a problem where the downloaded playlist...
When I'm using the iOS app while offline, the app has a helpful feature that shows all downloaded playlists before all non-downloaded playlists in a particular folder. I love that it does this. &nbs...
386 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12 proOperating SystemiOS 14.2.1 My Question or Issue i am unable to play songs found via the search bar - I can only play songs I’ve added to playlists (or liked). I have premium and have for years and have never en...
Plan Premium Country USA Device iPhone 12 pro Operating System iOS 14.2.1 My Question or Issue i am unable to play songs found via the search bar - I can only play songs I’ve...
Casual Listener
1071 Views
3 replies
0 likes
PlanPremiumCountryUkDeviceiPhone 8Operating SystemiOS 14.2 My Question or IssueI mainly listen to spotify on my phone in the car. A few months ago maybe after an update it changed and the display is terrible below is what i see most of the time. This...
Plan Premium Country Uk Device iPhone 8 Operating System iOS 14.2 My Question or Issue I mainly listen to spotify on my phone in the car. A few months ago maybe after an update it ch...
Community Legend
512 Views
1 replies
0 likes
My invite for iOS beta just expired! Is it something that is being maintained?
My invite for iOS beta just expired! Is it something that is being maintained?
Community Legend
20565 Views
2 replies
0 likes
Hello at all! After one update some months ago there was a button in the right top corner on the startpage from the iOS spotify app. After i clicked on it there were all songs show that i have played the last 3 months. It was fantastic! Yesterday i w...
Hello at all! After one update some months ago there was a button in the right top corner on the startpage from the iOS spotify app. After i clicked on it there were all songs show that i ha...
Community Legend
480 Views
1 replies
0 likes
PlanPremiumCountryHondurasDeviceIPhone 11 Pro Operating SystemiOS 14.2 My Question or IssueI have an iphone 11 pro with the latest update 14.2 and with the latest update of the Spotify app, the problem is that when I play any song and lock my phone, ...
Plan Premium Country Honduras Device IPhone 11 Pro Operating System iOS 14.2 My Question or Issue I have an iphone 11 pro with the latest update 14.2 and with the latest update...
Casual Listener
802 Views
2 replies
1 likes
