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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28957 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93823 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423488 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293305 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountrycanadaDevice11 pro maxOperating Systemios 14.2 My Question or IssueTo save data, I have spotify turned off under cellular settings so that it wouldn't use data. I didn't have any problem with this before until when I checked my data...
Plan Premium Country canada Device 11 pro max Operating System ios 14.2 My Question or Issue To save data, I have spotify turned off under cellular settings so that it wouldn't use d...
Spotify Legend
723 Views
1 replies
0 likes
PlanpremiumCountryNetherlandsDeviceiphone 7Operating Systemios 14.2 My Question or Issuespotify keeps suddenly crashing when i lock my phone after i've selected a song/playlist/podcast and it's really annoying. can anyone please help?
Plan premium Country Netherlands Device iphone 7 Operating System ios 14.2 My Question or Issue spotify keeps suddenly crashing when i lock my phone after i've selected a song/playli...
Spotify Star
741 Views
1 replies
0 likes
Since last Sunday, my Spotify wont play any music longer than about a minute and a half when off the app. My phone will start to overheat when the app isn’t open and then just stop playing music, I haven’t had this issue with anything else on my phon...
Since last Sunday, my Spotify wont play any music longer than about a minute and a half when off the app. My phone will start to overheat when the app isn’t open and then just stop playing music, I h...
Spotify Legend
5129 Views
2 replies
3 likes
Canvas disappeared from my account and i don’t know how to take it back, my account is in the latest version, i just want to solve the problem because i love this app and i want to enjoy everything it can offer to me. I am running it up to date what ...
Canvas disappeared from my account and i don’t know how to take it back, my account is in the latest version, i just want to solve the problem because i love this app and i want to enjoy everything i...
Spotify Legend
645 Views
1 replies
1 likes
I have been a Spotify user for nine years now. Their no ad for 30 mins is a great idea but it hasn’t worked for years now. (No I don’t click off the ad or click “no, thanks”. Also, this has happened over several devices over the past few years) for a...
I have been a Spotify user for nine years now. Their no ad for 30 mins is a great idea but it hasn’t worked for years now. (No I don’t click off the ad or click “no, thanks”. Also, this ha...
491 Views
0 replies
0 likes
Currently using Spotify premium on my iPhone. Recently I’ve noticed my shuffle option is not working more often than it does. It will usually just load the next song in the list and turn off. I’ve also noticed that my repeat will not stay off. I’ll t...
Currently using Spotify premium on my iPhone. Recently I’ve noticed my shuffle option is not working more often than it does. It will usually just load the next song in the list and turn off. I’ve al...
Casual Listener
890 Views
3 replies
0 likes
On iOS or macOS, when I queue a non-downloaded song, once that song is reached the app stops playing music, and I have to close and reopen several times for it to work. I keep most of my songs downloaded due to the bad service I usually have and this...
On iOS or macOS, when I queue a non-downloaded song, once that song is reached the app stops playing music, and I have to close and reopen several times for it to work. I keep most of ...
Spotify Legend
505 Views
1 replies
0 likes
Device (iPhone 7 Plus)Operating System (iOS 12.1.2) My Question or IssueBattery is seriously draining even when plugged into power, background app refresh turned off and Spotify app is closed (double clicked and closed).
Device (iPhone 7 Plus) Operating System (iOS 12.1.2) My Question or Issue Battery is seriously draining even when plugged into power, background app refresh turned off and Spotif...
Spotify Legend
58303 Views
12 replies
4 likes
PlanPremiumCountryUSADevice(iPhone Xs Max)Operating System(iOS 14.2) My Question or IssueI use the playlist section of the app to save albums in playlist folders that I create and organize by genre. After the last Spotify update, I noticed that the a...
Plan Premium Country USA Device (iPhone Xs Max) Operating System (iOS 14.2) My Question or Issue I use the playlist section of the app to save albums in playlist folders that I creat...
Spotify Legend
11014 Views
25 replies
1 likes
Premium PlanDevice(iPhone 11, Apple Watch S3) I don't recall opting in to the beta for the apple watch spotify app but I ended up having it on my watch somehow. Is there any way to opt out of it? I've tried uninstalling the beta app from my watch and...
Premium Plan Device (iPhone 11, Apple Watch S3) I don't recall opting in to the beta for the apple watch spotify app but I ended up having it on my watch somehow. Is there an...
Spotify Star
1059 Views
3 replies
0 likes
My Question or Issue:Previously, all my playlists had shuffle on. I like that. Now one of them has shuffle off. When I look at the list of playlists in “your library”, “Haruki Murakami’s vinyl collection” is the only one that doesn’t have the shuffle...
My Question or Issue: Previously, all my playlists had shuffle on. I like that. Now one of them has shuffle off. When I look at the list of playlists in “your library”, “Haruki Murakami’s vinyl coll...
Regular
1450 Views
10 replies
0 likes
PlanFreeCountryMultiple (e.g. USA). DeviceMultiple (e.g. iPhone)Operating SystemMultiple (e.g. iOS) My Question or IssueSome users are seeing something strange with Spotify.1. User searches for and browses to artist page, namely "Farhod"2. Clicks on ...
Plan Free Country Multiple (e.g. USA). Device Multiple (e.g. iPhone) Operating System Multiple (e.g. iOS) My Question or Issue Some users are seeing something strange with Sp...
Community Legend
749 Views
1 replies
0 likes
I have local files downloaded to my computer for a playlist that I want to make. This playlist has been working fine for about a month, and I have the files downloaded on my phone and the playlist works fine there as well. However, today some of the ...
I have local files downloaded to my computer for a playlist that I want to make. This playlist has been working fine for about a month, and I have the files downloaded on my phone and the playlist wo...
282 Views
0 replies
0 likes
Plan: PremiumCountry: Australia Device: iPhone 10Operating System: iOS 14.2 My Question or IssueSpotify application constantly crashing whilst listening to music. Occurs both when phone is unlocked and locked, and the app closes fully (have to reopen...
Plan: Premium Country: Australia Device: iPhone 10 Operating System: iOS 14.2 My Question or Issue Spotify application constantly crashing whilst listening to music. Occurs ...
Casual Listener
1244 Views
2 replies
1 likes
I live in Italy and use Fastweb as my data cellular provider, but the app doesn't seem to recognize that the cellular data is on and it keeps asking me to turn it on when im not connected to the wifi.PlanPremiumCountryItalyDeviceIphone 6 plusOperatin...
I live in Italy and use Fastweb as my data cellular provider, but the app doesn't seem to recognize that the cellular data is on and it keeps asking me to turn it on when im not connected to the wifi...
Spotify Star
442 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 6sOperating SystemiOS My Question or IssueI have a couple of playlists that I set up in a particular order to listen to and I don't want those specific playlists to be shuffled. Is it possible to update the ap...
Plan Free Country United States Device iPhone 6s Operating System iOS My Question or Issue I have a couple of playlists that I set up in a particular order to listen to and I don't w...
Spotify Legend
583 Views
1 replies
0 likes
PlanPremiumCountryBelgiumDeviceMacBook Air 2017 - iPhone SEOperating SystemmacOS Big Sur 11.0.1 - iOS 14.2 My Question or IssueWhen I like a song or album on Spotify desktop, it doesn’t appear on my iPhone, not in the liked songs nor in the albums li...
Plan Premium Country Belgium Device MacBook Air 2017 - iPhone SE Operating System macOS Big Sur 11.0.1 - iOS 14.2 My Question or Issue When I like a song or album on Spotify desktop,...
Casual Listener
635 Views
2 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 11 Pro 2020)Operating SystemiOS 14 (Happened on previous iOS as well.) My Question or IssueWhen I download and save a recently found (playlist/album/movie soundtrack) it does not show up in my library. Even after do...
Plan Premium Country USA Device (iPhone 11 Pro 2020) Operating System iOS 14 (Happened on previous iOS as well.) My Question or Issue When I download and save a recently ...
Moderator
391 Views
1 replies
0 likes
I have downloaded some local files in the past and play it on my iphone, and everything was working perfectly, but after the latest update for spotify, all of my local files music will not play, and not even able to be re-downloaded (it just uninstal...
I have downloaded some local files in the past and play it on my iphone, and everything was working perfectly, but after the latest update for spotify, all of my local files music will not play, and ...
Spotify Legend
8429 Views
5 replies
1 likes
PlanFree/PremiumCountryRomaniaDevice(iPhone 6s)Operating System(iOS 10) My Question or IssueHi.I have this issue for some time now. Almost everytime my phone connect to my car via bluetooth spotify starts playing. Even if I'm listening to radio, CD o...
Plan Free/Premium Country Romania Device (iPhone 6s) Operating System (iOS 10) My Question or Issue Hi. I have this issue for some time now. Almost everytime my phone connect to my ...
Spotify Legend
1906 Views
3 replies
0 likes
