Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223021 Views

53 replies

13 likes

  • 223021 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150261 Views

506 replies

108 likes

  • 150261 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105702 Views

19 replies

38 likes

  • 105702 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Share to ChromeCast does not work with iOS14

PlanPremiumCountryFranceDeviceiPhone XOperating SystemiOS 14 My Question or IssueSince iOS 14 upgrade, when i try casting music to my chromeCast from Spotify App in iPhone, the loading appears but never succeed.Same issue with iPad Pro with iOS 14.Us...

Casual Listener

Plan Premium Country France Device iPhone X Operating System iOS 14   My Question or Issue Since iOS 14 upgrade, when i try casting music to my chromeCast from Spotify App in iPhone, t...

Peter

Spotify Legend

12508 Views

3 replies

0 likes

  • 12508 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop no longer recognises iphone online, local files missing in playlists

PlanPremiumCountryuk DeviceiPhone x Operating SystemiOS 13.1.3 My Question or IssueOk don’t laugh but I’m still using a really old macbook (Running snow leopard so version no longer supported by spotify) to upload local files as I need to add tracks ...

Regular

Plan Premium Country uk   Device iPhone x   Operating System iOS 13.1.3   My Question or Issue Ok don’t laugh but I’m still using a really old macbook (Running snow leopard...

Mihail

Spotify Legend

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can no longer control volume of Spotify on Xbox using my iPhone

PlanPremiumCountryUnited StatesDevice(iPhone XR and XBOXONE)Operating System(iOS) My Question or IssueI used to be able to control the volume of Spotify on Xbox using my iPhone and this functionality no longer works

Regular

Plan Premium Country United States Device (iPhone XR and XBOXONE) Operating System (iOS)   My Question or Issue I used to be able to control the volume of Spotify on Xbox using my iPho...

Asean1

Regular

1013 Views

3 replies

0 likes

iPhone Xbox
  • 1013 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume Control Not Working

Device: iPhone 11 Pro MaxOS: iOS 14.0.1Spotify Version: 8.5.78.928 When playing Spotify through my Xbox One, I can’t control the volume from my iPhone. I was able to control it a month ago, but now I only get the default volume indicator as if it was...

Visitor

Device: iPhone 11 Pro Max OS: iOS 14.0.1 Spotify Version: 8.5.78.928   When playing Spotify through my Xbox One, I can’t control the volume from my iPhone. I was able to control it a month a...

Asean1

Regular

4412 Views

3 replies

9 likes

iphone
Xbox One
  • 4412 Views
  • 3 replies
  • 9 likes

When l am listening on my iPad l can also see what is being played on my iPhone but not vice versa

PlanFreeCountryAustraliaDevice(iPhone 6 and iPad 8th Gen) Operating System(iOS 14.1.) My Question or IssueHellol don’t know if this is a Spotify or Apple problem But when using my iPad l can see what is being played on my iPhone. I can also pause and...

Visitor

Plan Free Country Australia Device (iPhone 6 and iPad 8th Gen)   Operating System (iOS 14.1.)   My Question or Issue Hello l don’t know if this is a Spotify or Apple problem&nbs...

Billy-J

Spotify Star

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

AirPlay Audio pausing/skipping during playback

I've had this issue for pretty much the whole year - when using Spotify to stream to either Bose Home Portable or Sonos Move music often skips & pauses briefly during playback. Initially I though the Bose HP was to blame so I returned it in exchange ...

Visitor

I've had this issue for pretty much the whole year - when using Spotify to stream to either Bose Home Portable or Sonos Move music often skips & pauses briefly during playback. Initially I though...

1002 Views

0 replies

3 likes

Airplay
Bose
  • 1002 Views
  • 0 replies
  • 3 likes

Spotify turns off in background

PlanPremium DeviceiPhone 6Operating SystemiOS 13 My Question or IssueSo I have been using Spotify to listen to music while I’m gaming, but for some reason today it turns off whilst opening a specific app. Only that one though for some reason, I can g...

Casual Listener

Plan Premium   Device iPhone 6 Operating System iOS 13   My Question or Issue So I have been using Spotify to listen to music while I’m gaming, but for some reason today it turns o...

Billy-J

Spotify Star

1322 Views

6 replies

0 likes

  • 1322 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can't save a radio based on song (on iPhone)

PlanPremiumCountryAustraliaDeviceiPhone 6sOperating SystemiOS 14.0.1App Version8.5.80 My Question or IssueFor some reason, I can't save a radio based on a song when i'm on my iPhone (I can on desktop). If I look up an artist and go to their radio I c...

Music Fan

Plan Premium Country Australia Device iPhone 6s Operating System iOS 14.0.1 App Version 8.5.80   My Question or Issue For some reason, I can't save a radio based on a song when i'm o...

Ivan

Spotify Legend

868 Views

1 replies

0 likes

Radio
  • 868 Views
  • 1 replies
  • 0 likes

Song not playing when i press

Plan:PremiumCountry:SwedenDeviceiPhone 11Operating SystemiOS 14 My Question or IssueWhenever i try search for a song and press it i don’t play. The bar at the bottom telling which song is currently playing disappears and nothing plays. I have to rest...

Casual Listener

  Plan: Premium Country: Sweden Device iPhone 11 Operating System iOS 14   My Question or Issue Whenever i try search for a song and press it i don’t play. The bar at the bottom ...

Billy-J

Spotify Star

1038 Views

3 replies

1 likes

  • 1038 Views
  • 3 replies
  • 1 likes

Solved!! [iOS] Music won't sync from computer to ios

I uploaded a song into my playlist but I cant get it to download on my phone, I'm on the same wifi and I turned off firewall. I downloaded on both pc and phone but it wont sync the song.

Visitor

I uploaded a song into my playlist but I cant get it to download on my phone, I'm on the same wifi and I turned off firewall. I downloaded on both pc and phone but it wont sync the song.

AeroZ

Composer

793 Views

1 replies

0 likes

iOS
  • 793 Views
  • 1 replies
  • 0 likes

Spotify doesn't find devices on same network

Plan Family Free/Premium Premium Country. UK Device(iPad Pro 2018Operating System(iOS 13.7 My Question or IssueI have 2 wifi bands at home, 2.4 & 5 like most homes. My Spotify app only finds a couple of devices on band 5. If I switch to 2.4 network w...

Regular

Plan Family  Free/Premium  Premium  Country. UK   Device (iPad Pro 2018 Operating System (iOS 13.7   My Question or Issue I have 2 wifi bands at home, 2.4 & 5 l...

AeroZ

Composer

1279 Views

1 replies

0 likes

  • 1279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lyrics unavailable on app

PlanPremiumCountryMalaysiaDeviceiPhone 7 PlusSoftwareiOS 13.7 My Question or IssueI have been waiting for an update but I still have not gotten the Spotify lyrics feature on my Spotify app. My family members within the same premium plan have received...

Visitor

Plan Premium Country Malaysia Device iPhone 7 Plus Software iOS 13.7     My Question or Issue I have been waiting for an update but I still have not gotten the Spotify lyrics fea...

Mihail

Spotify Legend

2564 Views

6 replies

1 likes

App problem
lyrics
Spotify
unavailable
unavailable lyrics
Update
UPDATE MALFUNCTION
  • 2564 Views
  • 6 replies
  • 1 likes

Solved!! Trouble accessing the iOS14 widget

Hi! I keep seeing articles about there finally being a Spotify iOS 14 widget!! That's super exciting!!However, I can't access this widget. My spotify app hasn't updated since October 10th, and there are no new updates available. I'm using iOS14 on an...

Casual Listener

Hi! I keep seeing articles about there finally being a Spotify iOS 14 widget!! That's super exciting!! However, I can't access this widget. My spotify app hasn't updated since October 10th, and ther...

Billy-J

Spotify Star

10928 Views

3 replies

0 likes

  • 10928 Views
  • 3 replies
  • 0 likes

All of my album downloads have been removed

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.0.1 My Question or Issue Today, when I first opened the app on my phone, everything was working fine and I had all my albums downloaded like always, but a few hours later, when I opened th...

Visitor

Plan Premium Country Brazil Device iPhone 11 Operating System iOS 14.0.1   My Question or Issue   Today, when I first opened the app on my phone, everything was working fine and ...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Superuser Contribution Daily Drive-NPR not Updating@ correct time

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.4 My Question or IssueI am really enjoying the Daily Drive playlist. My issue is that the NPR news brief at the start of the playlist is not updating at 7:00am ET. I leave the h...

Newbie

Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.4   My Question or Issue I am really enjoying the Daily Drive playlist. My issue is that the NPR news br...

Xenia

Moderator

1590 Views

3 replies

5 likes

  • 1590 Views
  • 3 replies
  • 5 likes

Superuser Contribution RESOLVED: Display of track titles and cover art on BMW F10 (2014)

RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015) == Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing through Bluetooth or the USB interface in the center console. Symptom: Musi...

Regular

RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015)   ==   Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing th...

Mihail

Spotify Legend

67392 Views

22 replies

4 likes

  • 67392 Views
  • 22 replies
  • 4 likes

Superuser Contribution deleting song from playlist

Why is it so hard to delete a song from a playlist? I'm on a windows 10 pc, listening on the web. My playlist is thousands of songs. The three dot menu next to the song does not have a 'remove song from playlist' option. So i try to scroll down the t...

Regular

Why is it so hard to delete a song from a playlist?  I'm on a windows 10 pc, listening on the web.  My playlist is thousands of songs.  The three dot menu next to the song does not hav...

Mihail

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Position is not accurate when resuming a podcast episode

PlanPremiumCountryCanadaDeviceiPhone 11 ProOperating SystemiOS 13.7 My Question or IssueFor some reason, the iPhone app is not reliable in resuming podcast episodes at the exact position I paused listening. It's usually several minutes behind at leas...

Casual Listener

Plan Premium Country Canada Device iPhone 11 Pro Operating System iOS 13.7   My Question or Issue For some reason, the iPhone app is not reliable in resuming podcast episodes at the ex...

Alex

Spotify Legend

620 Views

1 replies

1 likes

  • 620 Views
  • 1 replies
  • 1 likes

Spotify nightmare

Alexa and Spotify is a nightmare, despite repeated messages sayings problems are fixed. THEY ARE NOT.Sometimes it says Spotify is playing when it’s clearly not.Shuffle never works until the playlist is playing and you THEN ask for it.Sometimes it won...

Newbie

 Alexa and Spotify is a nightmare, despite repeated messages sayings problems are fixed. THEY ARE NOT. Sometimes it says Spotify is playing when it’s clearly not. Shuffle never works until the...

542 Views

0 replies

1 likes

  • 542 Views
  • 0 replies
  • 1 likes