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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242129 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124961 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451674 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307724 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/ and https://community.spotify.com/t5/iOS-iPhone-iPad/Serious-ala...
Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/ and ...
Spotify Legend
442 Views
1 replies
0 likes
PlanFree/Premium FreeCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 10s MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14.2 My Question or IssueI just jumped onto Spotify for JRE Podcast. When connected to ...
Plan Free/Premium Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 10s Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14.2&nbs...
1631 Views
0 replies
5 likes
My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoorsPlanFree/PremiumCountryUkDeviceiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...
My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoors Plan Free/Premium Country Uk Devi...
Spotify Star
502 Views
1 replies
0 likes
i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there.yes i am on the latest version of the app and ios.yes i have ample available storage.
i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there. yes i am on the latest version o...
Spotify Legend
438 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceiPhone 7 Plus, iPhone XR, iPhone 11Operating SystemiOS 14.2 My Question or IssueThis issue surfaced a month or two ago. When playing songs from my playlist (everything on my playlist has been downloaded), Spotify crashe...
Plan Premium Country Canada Device iPhone 7 Plus, iPhone XR, iPhone 11 Operating System iOS 14.2 My Question or Issue This issue surfaced a month or two ago. When playing son...
Moderator
817 Views
1 replies
1 likes
My Question or IssueTop songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with no memory of the playlist being shuffled before. It is the o...
My Question or Issue Top songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with...
Spotify Legend
511 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPod 7th genMy Question or IssueSo it took me the longest time to get spotify to stop crashing in the background in my car. Now though while I'm at home, spotify crashes in the background ONLY while I'm connected to the int...
Plan Premium Country USA Device iPod 7th gen My Question or Issue So it took me the longest time to get spotify to stop crashing in the background in my car. Now though while I'm at home, spot...
Spotify Legend
559 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issue This started happening just after the iOS 14.1 or 14.2 update. I'm not 100% sure if its a Spotify or iOS issue. When my phone connects to my car via Bluetooth, Spotify r...
Plan Premium Country USA Device iPhone 8 Operating System iOS 14.2 My Question or Issue This started happening just after the iOS 14.1 or 14.2 update. I'm not 100% sure if it...
Spotify Legend
928 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 14.0.1 My Question or IssueApp closes automatically while in the middle of the listening. Has been happening all week since the latest update and I’m unable to listen fully through one song.
Plan Premium Country USA Device iPhone 7+ Operating System iOS 14.0.1 My Question or Issue App closes automatically while in the middle of the listening. Has been happening all week ...
Spotify Legend
440 Views
1 replies
0 likes
Premium; Australia; iPhone 5; had an account for years, and am a fairly heavy listener. Anyway, the issue I'm having is that I can't view my 2020 Wrapped stats. I got the email a couple days ago, and was disappointed to find the Spotify took away the...
Premium; Australia; iPhone 5; had an account for years, and am a fairly heavy listener. Anyway, the issue I'm having is that I can't view my 2020 Wrapped stats. I got the e...
Spotify Legend
953 Views
2 replies
0 likes
I’m using iPhone XS with iOS 14.2My Question or IssueI’m trying to download Joe Rogan episodes with subtitles to play offline. The episodes downloads and plays normally but the subtitles needs internet connection to show up. I happen to work in an ar...
I’m using iPhone XS with iOS 14.2 My Question or Issue I’m trying to download Joe Rogan episodes with subtitles to play offline. The episodes downloads and plays normally but the subtitles needs in...
Spotify Legend
2823 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceIphone 6SOperating SystemiOS 14.2 My Question or IssueHi, I had trouble updating my Spotify app on my iPhone 6S, so I updated the phone to iOS 14.2 thinking it would help, but it didn’t. So I removed the app from the dev...
Plan Premium Country Sweden Device Iphone 6S Operating System iOS 14.2 My Question or Issue Hi, I had trouble updating my Spotify app on my iPhone 6S, so I updated the phone ...
Spotify Star
625 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 11 Pro Max Operating SystemiOS 14 My Question or IssueSongs that I liked stop playing halfway through and random songs start playing instead and get added to my liked songs/albums. This has been has been going on...
Plan Premium Country Germany Device iPhone 11 Pro Max Operating System iOS 14 My Question or Issue Songs that I liked stop playing halfway through and random songs sta...
Community Legend
879 Views
1 replies
0 likes
I’ve clicked the 3 dots and delete playlist and it’s not doing anything??ive come out and restarted the app and I’ve logged out and then back in again and nothings happening?? it’s really frustrating me and I don’t know how else to delete it?? im on ...
I’ve clicked the 3 dots and delete playlist and it’s not doing anything?? ive come out and restarted the app and I’ve logged out and then back in again and nothings happening?? it’s really ...
Spotify Legend
626 Views
2 replies
0 likes
PlanPremiumCountryFranceDeviceiPhone 12 Pro Max Operating SystemiOS 14.2.1My Question or IssueWhen I start playing an album continuously or in shuffle, the album will stop playing completely after one track.To be clearer, spotify broadcasts the title...
Plan Premium Country France Device iPhone 12 Pro Max Operating System iOS 14.2.1 My Question or Issue When I start playing an album continuously or in shuffle, the album will stop pl...
Spotify Legend
829 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceiPhone 5sOperating SystemiOS 10My Question or IssueDownloading music, or audio only podcasts works fine, but whenever I try to download a podcast that has video, tapping the download icon does nothing. I'm on spotify ve...
Plan Premium Country Hungary Device iPhone 5s Operating System iOS 10 My Question or Issue Downloading music, or audio only podcasts works fine, but whenever I try to download a podcast that...
Spotify Legend
963 Views
1 replies
1 likes
Premium family planIOS14.2Iphone XR, Dell Laptop, Ipad Music stops playing every 10 sec. Tried logging out and back in. Tried CLEAN erase and reload of app. My family members accounts are working only my main account is doing this. Does this on WIFI ...
Premium family plan IOS14.2 Iphone XR, Dell Laptop, Ipad Music stops playing every 10 sec. Tried logging out and back in. Tried CLEAN erase and reload of app. My family m...
Moderator
1650 Views
7 replies
3 likes
PlanPremiumCountryAustraliaDeviceiPhone X My Question or IssueIn 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and last year, all I have gotten are the generic 'wrapped' playlists for the...
Plan Premium Country Australia Device iPhone X My Question or Issue In 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and ...
Spotify Legend
2128 Views
1 replies
2 likes
The time counter freezes when playing podcasts. Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning. With these 2 issues combined, its a terrible experience...
The time counter freezes when playing podcasts. Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning...
Spotify Legend
620 Views
1 replies
0 likes
PlanFreeDeviceApple TV 4kOperating SystemtvOS 14.2 Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and submit the pair code on another device (I tried via my computer and p...
Plan Free Device Apple TV 4k Operating System tvOS 14.2 Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and...
Spotify Legend
557 Views
1 replies
0 likes
