Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

236008 Views

56 replies

13 likes

  • 236008 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158314 Views

507 replies

108 likes

  • 158314 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108161 Views

19 replies

38 likes

  • 108161 Views
  • 19 replies
  • 38 likes

Solved!! [IOS] Offline streaming on Apple Watch

I don’t understand why this isn’t an option yet, I want to be able to run without having to carry my phone. Why isn’t this an option?

Newbie

I don’t understand why this isn’t an option yet, I want to be able to run without having to carry my phone. Why isn’t this an option?

MattSuda

Spotify Star

2497 Views

3 replies

7 likes

  • 2497 Views
  • 3 replies
  • 7 likes

Superuser Contribution Liked Songs Option Gone

I noticed yesterday the look of Spotify changed. I went to an artist page and there was a Downloaded Songs button right up near the Following button, very handy for bands that I download just the songs I need and not full albums. Please tell me there...

Visitor

I noticed yesterday the look of Spotify changed. I went to an artist page and there was a Downloaded Songs button right up near the Following button, very handy for bands that I download just the son...

Centanjr87

Casual Listener

971 Views

4 replies

1 likes

  • 971 Views
  • 4 replies
  • 1 likes

Superuser Contribution In am The only one with a Spotify that skips on Sonos-just me

Plan=PremiumCountry=United States I share a space with other teachers and we all use spotify on sonos....about a month ago now, I am the only person out the 6 that her spotify skips songs while using spotify and sonos. I get errors readings that say ...

Casual Listener

Plan=Premium Country=United States   I share a space with other teachers and we all use spotify on sonos....about a month ago now, I am the only person out the 6 that her spotify skips songs ...

Novy

Moderator

2976 Views

6 replies

1 likes

  • 2976 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Can't sort playlists (desktop and mobile)

I want to sort my playlists to put the newest ones first. I found several articles on Google about how to do this but when I try to follow the steps, the UI I seem to have in both my Desktop and iOS versions does not match with what the article says....

Casual Listener

I want to sort my playlists to put the newest ones first. I found several articles on Google about how to do this but when I try to follow the steps, the UI I seem to have in both my Desktop and iOS ...

Mario

Spotify Legend

1324 Views

6 replies

1 likes

  • 1324 Views
  • 6 replies
  • 1 likes

Queue Bug

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Billy-J

Spotify Star

1040 Views

3 replies

0 likes

bug
  • 1040 Views
  • 3 replies
  • 0 likes

Superuser Contribution Did they roll out the terrible features from their desktop app to their mobile app?

For a while now, the desktop app has had this terribly designed feature when you go to YOUR OWN LIBRARY and click and artist in YOUR LIBRARY, it just brings you to the bands general page. So you can't just throw on all the tracks you've saved from a ...

Casual Listener

For a while now, the desktop app has had this terribly designed feature when you go to YOUR OWN LIBRARY and click and artist in YOUR LIBRARY, it just brings you to the bands general page. So you can'...

nickcalc

Casual Listener

910 Views

3 replies

6 likes

  • 910 Views
  • 3 replies
  • 6 likes

Connectivity Issue

PlanFreeDeviceIphone 6sOperating SystemIOS 13.3.1 My Question or IssueSo , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my spotify says that its connecting, but its not getting connected. I tried everyth...

Visitor

  Plan Free Device Iphone 6s Operating System IOS 13.3.1   My Question or Issue So , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my ...

SoundShots

Composer

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Favorite artist songs not showing up

When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing.

Casual Listener

When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing. 

Xenia

Moderator

4589 Views

9 replies

5 likes

  • 4589 Views
  • 9 replies
  • 5 likes

Adding Cover Art to Synced Files

Plan: premiumCountry: usaDevice: iphone 8sOperating System: ios I was successfully able to sync some local files from my mac to my phone, but many songs are missing cover art. The cover art is there on my mac, but not my phone. How do I fix this?

Visitor

Plan: premium Country: usa Device: iphone 8s Operating System: ios   I was successfully able to sync some local files from my mac to my phone, but many songs are missing cover art. The cove...

SoundShots

Composer

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is causing my XS to heat up.

so as far as I can tell with all my apps having background app refresh turned off Spotify almost immediately after I updated now will start to heat up my phone quickly after starting any tracks and then the app crashes approx 3 minutes later. i have ...

Casual Listener

so as far as I can tell with all my apps having background app refresh turned off Spotify almost immediately after I updated now will start to heat up my phone quickly after starting any tracks and t...

HGRitticuss

Regular

8767 Views

16 replies

2 likes

  • 8767 Views
  • 16 replies
  • 2 likes

No Airplay on iPad

PlanPremiumCountryUSDeviceiPad Pro, pixel 2xlOperating Systemios Android When I switch to Homepod on iPad with Airplay , Siri says Spotify is on another device and won’t play... I’ve never had this problem before... it’s always played the speaker. Is...

Newbie

  Plan Premium Country US Device iPad Pro, pixel 2xl Operating System ios Android   When I switch to Homepod on iPad with Airplay , Siri says Spotify is on another device and won’...

582 Views

0 replies

0 likes

Airplay
  • 582 Views
  • 0 replies
  • 0 likes

Last song of the queue disappears

I have noticed that if I add several songs to the queue the last one always disappears. And what I mean is... it’s there but, both the letters and the handle on the right (to move it up/down the queue) are either black or not showing. I couldn’t atta...

Newbie

I have noticed that if I add several songs to the queue the last one always disappears. And what I mean is... it’s there but, both the letters and the handle on the right (to move it up/down the queu...

zyfuller

Regular

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing at the beginning of a song.

PlanFamily premiumCountryUSADeviceiPhone SE space gray 32GB apple refurbishedOperating SystemiOS 13.5.1 Spotify is up to date (8.5.60) Ever since the 8.5.60 update I’ve been having a problem where exactly 1, 2, or 10 seconds into a song the song will...

Regular

Plan Family premium Country USA Device iPhone SE space gray 32GB apple refurbished Operating System iOS 13.5.1   Spotify is up to date (8.5.60)    Ever since the 8.5.60 upda...

JohnnyERussell

Regular

3279 Views

4 replies

1 likes

  • 3279 Views
  • 4 replies
  • 1 likes

Iphone 7 premium plan for a year. Wont let me search for songs and play them out of wifi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

609 Views

1 replies

0 likes

Premium
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top Genres

PlanPremiumCountryU.SOperating SystemIOS My Question or IssueMy top genres used to be rock, indie, hip hop, and punk, but now Spotify will only show rock and indie. Is this a new update? Thanks!

Visitor

Plan Premium Country U.S Operating System IOS   My Question or Issue My top genres used to be rock, indie, hip hop, and punk, but now Spotify will only show rock and indie. Is this a new...

Ivan

Spotify Legend

1468 Views

1 replies

0 likes

  • 1468 Views
  • 1 replies
  • 0 likes

Spotify no longer working on apple watch 5

PlanPremiumCountryUSADevice(iPhone Xr)Operating System(iOS 13.5.1) I can't seem to get my spotify to work with my apple watch 5 (OS 6.2.6 - cellular) unless i have my phone (Xr - OS 13.5.1)) with me. I've tried deleting the app and reinstalling as we...

Casual Listener

Plan Premium Country USA Device (iPhone Xr) Operating System (iOS 13.5.1)   I can't seem to get my spotify to work with my apple watch 5 (OS 6.2.6 - cellular) unless i have my phone (...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

Superuser Contribution Not a big deal, but a bug to worry about

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueEnglish is not my first language, so it's hard to explain, please watch the video. https://drive.google.com/file/d/1ccAnbN0KVavYPDz7GEBPydQCxQjOupji/view?usp=drivesdk

Regular

Plan Premium Country   Device iPhone X Operating System iOS 13.5.1   My Question or Issue English is not my first language, so it's hard to explain, please watch the video. &nb...

reeong

Regular

709 Views

3 replies

0 likes

  • 709 Views
  • 3 replies
  • 0 likes

songs updating on "made by spotify" playlist

Plan:PremiumCountry: HondurasDevice: iPhone 7I have the latest Spotify app and I use the "made by Spotify" playlists. I do not use Cell Data when I leave the house, so the playlists are downloaded to the phone. My issue is that the playlists update a...

Newbie

  Plan:Premium Country: Honduras Device: iPhone 7 I have the latest Spotify app and I use the "made by Spotify"  playlists.  I do not use Cell Data when I leave the house, so the ...

MrGC

Music Fan

803 Views

1 replies

0 likes

Offline listening
Playlists
  • 803 Views
  • 1 replies
  • 0 likes

Dislike/hiding a song on iOS doesn't dislike/hide on desktop

My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not hide/dislike the song from my desktop. And now even...

Newbie

My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not ...

538 Views

0 replies

3 likes

  • 538 Views
  • 0 replies
  • 3 likes

Songs playing but no sound

PlanPremiumDeviceiPhone 10s MaxOperating SystemiOS My Question or IssueHello! I am having an issue where I will be listening to an album and a song will just randomly have no sound. The song will still be playing and will play all the way through jus...

Visitor

Plan Premium Device iPhone 10s Max Operating System iOS    My Question or Issue Hello!  I am having an issue where I will be listening to an album and a song will just randomly...

MrGC

Music Fan

1823 Views

1 replies

0 likes

Sound issues
  • 1823 Views
  • 1 replies
  • 0 likes