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Spotify connect Denon AVR missing in iOS

Solved!

Spotify connect Denon AVR missing in iOS

RaXxL

Plan

Premium

Country

Germany

Device

iPhone X

Operating System

iOS 14.2, Spotify 8.5.86.739

 

My Question or Issue

iPhone cannot connect to my Denon AVR anymore. 
Android phone can still connect and play music.

spotify connect  is a very important feature. Do you have a Solution?

 

things I have already done:

-Spotify reinstall (have also access to find local devices)

-iOS reboot 

-AVR Reboot 

 

AVR still missing in device list 

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A9ADD7B9-9AB6-43F8-AECA-1D5C7A8E6B5A.png
Reply

Accepted Solutions
Marked as solution

Alex

Hi there @RaXxL,

 

Thanks for reaching out about this in the Community!

 

Here are a few steps you can try:

  • Perform a clean reinstall of the Spotify app on your iPhone. Follow the steps from this Guide, as the clean reinstall involves deleting all app data.
  • Factory reset your Denon AVR.
  • Try connecting both devices to a different network like a mobile hotspot to see if the issue if network related.
  • Try logging in with a different account on your phone and check whether you can see the amplifier.

Let us know how it goes.

AlexModerator
Help others find this answer and click "Accept as Solution".
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View solution in original post

1 Reply
Marked as solution

Alex

Hi there @RaXxL,

 

Thanks for reaching out about this in the Community!

 

Here are a few steps you can try:

  • Perform a clean reinstall of the Spotify app on your iPhone. Follow the steps from this Guide, as the clean reinstall involves deleting all app data.
  • Factory reset your Denon AVR.
  • Try connecting both devices to a different network like a mobile hotspot to see if the issue if network related.
  • Try logging in with a different account on your phone and check whether you can see the amplifier.

Let us know how it goes.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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