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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408324 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279622 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178883 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am using spotify on my iphone and ipad.Since a couple of days, spotify changes automatically the songs every 15 to 30s.Please solve this issue quickly. If not I cancel my registration.ThanksBRStéphane
I am using spotify on my iphone and ipad. Since a couple of days, spotify changes automatically the songs every 15 to 30s. Please solve this issue quickly. If not I cancel my registration. Thanks ...
Spotify Legend
571 Views
1 replies
0 likes
I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app? Thanks a lot. Greetz Woogie
I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app? Thanks a lot. &...
Community Legend
704 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 11, Apple Watch Series 3Operating SystemiOS 14.1, watchOS My Question or IssueI have an overlay asking me if I want to stream on my watch that doesn‘t go away. By pressing the screen I can actually operate the bu...
Plan Premium Country Germany Device iPhone 11, Apple Watch Series 3 Operating System iOS 14.1, watchOS My Question or Issue I have an overlay asking me if I want to str...
Spotify Legend
766 Views
2 replies
1 likes
PlanPremiumCountryU.S.ADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issueor two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening the app even though I had music going on it. It’s been happening to me for ...
Plan Premium Country U.S.A Device iPhone 8 Operating System iOS 14.2 My Question or Issue or two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening...
Spotify Star
614 Views
1 replies
0 likes
Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then switch to a new album altogether. Am I missing somet...
Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then s...
Spotify Star
449 Views
1 replies
0 likes
Hello! Operating on an iPhone XR with IOS 14, premium user. When cellular data is switched off (and I’ve made sure of it) Spotify still gives me the option and ability to listen to anything; downloaded or not. Seeing as I don’t have infinite data to ...
Hello! Operating on an iPhone XR with IOS 14, premium user. When cellular data is switched off (and I’ve made sure of it) Spotify still gives me the option and ability to listen to anything; download...
Spotify Legend
1750 Views
7 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI have Spotify Premium and although I'm not getting ads, the offline listening feature doesn't work on my phone. I can see the little icons next to the downloade...
Plan Premium Country Czech Republic Device iPhone 6 Operating System iOS 12 My Question or Issue I have Spotify Premium and although I'm not getting ads, the offline listening featur...
Spotify Star
659 Views
3 replies
0 likes
DeviceiPhone 11 Operating SystemiOS14.01 My Question or IssueRecently I have downloaded mp3 music from youtube to add to Spotify because of their unavailability. I add the music to my Spotify from my computer's local files but on my iPhone, the songs...
Device iPhone 11 Operating System iOS14.01 My Question or Issue Recently I have downloaded mp3 music from youtube to add to Spotify because of their unavailability. I add the music...
Spotify Legend
705 Views
1 replies
0 likes
Hey, I’ve had this problem for about a month or two now, but I figured now would be a good time to talk about it. I must have gotten an update or something on Spotify, because before I knew it, the whole layout had changed. (See pic) Maybe it’s a com...
Hey, I’ve had this problem for about a month or two now, but I figured now would be a good time to talk about it. I must have gotten an update or something on Spotify, because ...
Spotify Legend
1271 Views
4 replies
1 likes
PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 14.1 My Question or IssueI have a New play menu design witch looks really bad. No one of my friends have it. Is it a bug, test or a new design that is rolling out?
Plan Premium Country Sweden Device iPhone X Operating System iOS 14.1 My Question or Issue I have a New play menu design witch looks really bad. No one of my friends ha...
Spotify Legend
2590 Views
7 replies
0 likes
PlanPremiumCountryU.KDeviceiPhone XSOperating Systemios14 My Question or Issue When I used to get in to my car my phone would connect to bluetooth and automatically resume Spotify playback. Since the IOS14 update now when I get in to the car the phon...
Plan Premium Country U.K Device iPhone XS Operating System ios14 My Question or Issue When I used to get in to my car my phone would connect to bluetooth and automati...
Spotify Legend
2241 Views
3 replies
0 likes
PlanFamily PlanCountryUSADeviceiPhone XsOperating SystemiOS 14 My Question or IssueWhen I go to add local files to my phone, it shows that they are being downloaded, however they do not show up in the playlist that they are associated with. The Spoti...
Plan Family Plan Country USA Device iPhone Xs Operating System iOS 14 My Question or Issue When I go to add local files to my phone, it shows that they are being downloaded, however ...
Spotify Legend
1009 Views
1 replies
0 likes
PlanPremiumCountryHong KongDeviceIphone11Operating SystemiOS 14.0.1 My Question or IssueSpotify randomly pausing. I have tried to reinstall, check the battery saving mode like the android post but all the solution are not working for me.
Plan Premium Country Hong Kong Device Iphone11 Operating System iOS 14.0.1 My Question or Issue Spotify randomly pausing. I have tried to reinstall, check the battery saving mode lik...
Spotify Star
570 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 14 My Question or IssueEvery time i click the 3 dots next to a song or album or anything else i will never see the code or picture and instead it is just blank. I have tried logging in on multipl...
Plan Premium Country UK Device iPhone 11 Operating System iOS 14 My Question or Issue Every time i click the 3 dots next to a song or album or anything else i will never see ...
Moderator
643 Views
1 replies
0 likes
PlanPremium CountryPhilippines DeviceIphone 11Operating SystemiOS 14.0.1 My Question or IssueI just recently updated to ios14 and I noticed that the “songs based on” feature is gone. When I like a song and search it on spotify, I will play it. And us...
Plan Premium Country Philippines Device Iphone 11 Operating System iOS 14.0.1 My Question or Issue I just recently updated to ios14 and I noticed that the “songs ba...
Spotify Legend
754 Views
2 replies
0 likes
PlanFreeCountryUnited StatesOperating SystemiOS My Question or IssuePreviously on the Spotify free mobile version, when you wanted to add a song from a specific artist to a playlist, you would search that artist, click on the list of their songs “and...
Plan Free Country United States Operating System iOS My Question or Issue Previously on the Spotify free mobile version, when you wanted to add a song from a specific artist to a...
Spotify Star
461 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 8My Question or IssueI don’t have access to the lyric feature and I don’t know why! I’ve upgraded my phone and account like a thousand times and still doesn’t work:(. This is very frustrating because I’ve always wanted...
Plan Premium Country Device iPhone 8 My Question or Issue I don’t have access to the lyric feature and I don’t know why! I’ve upgraded my phone and account like a thousand times and sti...
Spotify Star
744 Views
1 replies
2 likes
PlanPremiumCountryChinaDevice(iPhone 11 Pro)（Apple Watch 6）Operating System(iOS 14.1)（AWOS 7.0.2）Hi，When I chosen play on "BETA Apple Watch ", the following screen always come out. *reboot the Apple watch*reinstall the Spotify app* turn on "WLAN & Ce...
Plan Premium Country China Device (iPhone 11 Pro)（Apple Watch 6） Operating System (iOS 14.1)（AWOS 7.0.2） Hi， When I chosen play on "BETA Apple Watch ", the following screen always come out...
Spotify Star
2027 Views
1 replies
2 likes
Hi,I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. May you know how to solve it?
Hi, I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. ...
Spotify Star
3529 Views
6 replies
0 likes
After synchronizing my device (doesn‘t matter iPad or iPhone, iOS 13 or 14) to my Apple TV - because this one is connected with my Hi-Fi - Spotify is only be displayed at the TV screen, the iPad or iPhone screen is dark. Even by ending synchronizatio...
After synchronizing my device (doesn‘t matter iPad or iPhone, iOS 13 or 14) to my Apple TV - because this one is connected with my Hi-Fi - Spotify is only be displayed at the TV screen, the iPad or i...
Spotify Legend
1627 Views
1 replies
0 likes
