Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242136 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124980 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451688 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307730 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountryUSADevice(iPhone 8+)Operating System(iOS 14.1) My Question or IssueI don’t know why but i’m the only one i know of that has only 50 songs on their yearly playlist instead of 100 and i cant find anything about it online so i com...
Plan Free/Premium Country USA Device (iPhone 8+) Operating System (iOS 14.1) My Question or Issue I don’t know why but i’m the only one i know of that has only 50 songs on th...
Spotify Legend
861 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: iPhone 12 Pro Max, iPhone XOperating System: iOS 14.2.1 My Question or Issue:This has been happening too frequently. I search for a track, select it, and the app does nothing. The track is unresponsive and sometimes t...
Plan: Premium Country: USA Device: iPhone 12 Pro Max, iPhone X Operating System: iOS 14.2.1 My Question or Issue: This has been happening too frequently. I search for a track, selec...
Spotify Legend
505 Views
1 replies
1 likes
My Question or Issue It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked online, on here actually, but all that said was that it’s possible for auto pla...
My Question or Issue It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked onl...
Spotify Legend
531 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueHow can I set Spotify as the default music player? When I pull up the menu from the bottom, there is a music player tile with 3 buttons. When I press the play butt...
Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4 My Question or Issue How can I set Spotify as the default music player? When I pull up the menu from the bot...
Casual Listener
49889 Views
5 replies
4 likes
PlanPremium CountryUSADeviceiPhoneOperating iOS 10 My Question or Issueall of a sudden Spotify will not connect to either of my speakers separate or together as a group. YouTube music works fine. I’ve logged out, reinstalled, reset all devices, facto...
Plan Premium Country USA Device iPhone Operating iOS 10 My Question or Issue all of a sudden Spotify will not connect to either of my speakers separate or together as a g...
Casual Listener
3838 Views
17 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone 6sOperating SystemiOS 14.2 My Question or Issue:Hi Guys,I have this issue since 3 weeks I think. It has started when I implemented the new iOS 14.2 on my phone. So, I cannot use this app when the device is blocked...
Plan Premium Country Poland Device iPhone 6s Operating System iOS 14.2 My Question or Issue: Hi Guys, I have this issue since 3 weeks I think. It has started when I implemented the ...
Spotify Star
742 Views
1 replies
0 likes
App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re installing the app and it still randomly crashes. I...
App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re ...
Visitor
578 Views
1 replies
0 likes
Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wanted to place it in and click "new playlist", give it a name and it wou...
Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wan...
Spotify Legend
1347 Views
3 replies
1 likes
iPhone 11 Pro MaxiPad ProSony MDR1000X & Apple AirPods ProSpotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless and the iPad is mind blowing. Both devices have exactly the same settings. I’ve ...
iPhone 11 Pro Max iPad Pro Sony MDR1000X & Apple AirPods Pro Spotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless an...
Spotify Legend
1337 Views
8 replies
0 likes
PlanPremium DeviceApple TV 4K Operating SystemtvOS 14.2 My Question or IssueHello. Is it possible to play local files with Apple TV? On iPhone you can download them through playlist, but I cannot find such feature on Apple TV and it's also failing on...
Plan Premium Device Apple TV 4K Operating System tvOS 14.2 My Question or Issue Hello. Is it possible to play local files with Apple TV? On iPhone you can download them...
Spotify Legend
3576 Views
3 replies
1 likes
Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the same with Apple Music, sound is played properly and Apple Musi...
Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the sa...
Spotify Legend
1874 Views
3 replies
0 likes
PlanStudent PremiumCountryUSA DeviceiPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for everyone, but they clearly have not.
Plan Student Premium Country USA Device iPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for eve...
Spotify Legend
1512 Views
6 replies
5 likes
PlanPremiumCountry Device(iPhone SE)Operating System(iOS 10.3.1)Spotify Version8.5.28.1046 My Question or IssueI can only see the playlists. Do I need to update to ios 14.2 to access the personal stats (top song etc.)?
Plan Premium Country Device (iPhone SE) Operating System (iOS 10.3.1) Spotify Version 8.5.28.1046 My Question or Issue I can only see the playlists. Do I need t...
Spotify Star
1003 Views
3 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone XsOperating SystemiOS 14.2 My Question or IssueSpotify Wrapped still won’t show up, even though it has been claimed to be fixed. I’ve tried updating, but my app is up to date. I’ve uninstalled and reinstalled,...
Plan Free Country United States Device iPhone Xs Operating System iOS 14.2 My Question or Issue Spotify Wrapped still won’t show up, even though it has been claimed to be fix...
Spotify Legend
2823 Views
4 replies
7 likes
Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add ten songs, check the q, and only the last song is in the queue. F...
Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add...
Moderator
599 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.1 My Question or IssueMy app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling it at LEAST once a day. This has been happening with the last update before...
Plan Premium Country United States Device iPhone 7 Operating System iOS 14.1 My Question or Issue My app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling...
Moderator
11201 Views
11 replies
3 likes
Plan/PremiumCountryAustraliaDeviceIPAD Air 4Operating Systemipad os 14(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve a library of MP3’s I’d like to be able to play through Spotify. Is there a way I can import them without using a de...
Plan /Premium Country Australia Device IPAD Air 4 Operating System ipad os 14 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve a library of MP3’s I’d like to b...
Spotify Legend
2089 Views
1 replies
0 likes
Why do my "made for you" playlists (Ex. Wrapped, time capsule) not have a shuffle play option? Even if I already have shuffle on, hitting play or selecting a song turns off shuffle. Why? Every other playlist (my playlist, artist's playlists, This is ...
Why do my "made for you" playlists (Ex. Wrapped, time capsule) not have a shuffle play option? Even if I already have shuffle on, hitting play or selecting a song turns off shuffle. Why? Every other ...
Spotify Legend
751 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceIphone 8Operating System14.1 My Question or Issueupgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 or higher
Plan Premium Country UK Device Iphone 8 Operating System 14.1 My Question or Issue upgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 ...
Casual Listener
686 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceiPad AirOperating SystemiOS 12.4.9Spotify App8.5.86.73 My Question or IssueMy Playlists are all on shuffle play mode. If I tap on the Symbol it does not change to normal play mode. I tried different times on different p...
Plan Premium Country Germany Device iPad Air Operating System iOS 12.4.9 Spotify App 8.5.86.73 My Question or Issue My Playlists are all on shuffle play mode. If I tap on t...
Spotify Legend
1099 Views
5 replies
0 likes
