Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237464 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118666 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447163 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305467 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUK DeviceIphone 8Operating System14.1 My Question or Issueupgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 or higher
Plan Premium Country UK Device Iphone 8 Operating System 14.1 My Question or Issue upgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 ...
Casual Listener
680 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceiPad AirOperating SystemiOS 12.4.9Spotify App8.5.86.73 My Question or IssueMy Playlists are all on shuffle play mode. If I tap on the Symbol it does not change to normal play mode. I tried different times on different p...
Plan Premium Country Germany Device iPad Air Operating System iOS 12.4.9 Spotify App 8.5.86.73 My Question or Issue My Playlists are all on shuffle play mode. If I tap on t...
Spotify Legend
1098 Views
5 replies
0 likes
I find hiding tracks on Spotify curated playlists does NOT stop the track playing. Why? What is the point of “hidden”? PlanPremiumCountryUKIpad Air 4th GenIOS 14
I find hiding tracks on Spotify curated playlists does NOT stop the track playing. Why? What is the point of “hidden”? Plan Premium Country UK Ipad Air 4th Gen IOS 14
Spotify Legend
378 Views
1 replies
0 likes
Massive F-you to whoever labeled this problem as fixed. It isn’t. Not looking for any solutions other than a dev response. Thanks!
Massive F-you to whoever labeled this problem as fixed. It isn’t. Not looking for any solutions other than a dev response. Thanks!
Casual Listener
519 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceiPhone 6sOperating SystemiOS 14.2 My Question or IssueI use an old secondary phone 6s for music in my car because I like having an AUX cord to plug in. I use the download feature for my playlist so I can listen on the road w...
Plan Premium Country US Device iPhone 6s Operating System iOS 14.2 My Question or Issue I use an old secondary phone 6s for music in my car because I like having an AUX cord to plug ...
Moderator
815 Views
3 replies
1 likes
I noticed today that in I longer have numbered daily mixes that show the list of artists used to create the mix from the Home Screen, and instead have daily mixes in a daily mix carousel that are named after specific artists, and require me to view t...
I noticed today that in I longer have numbered daily mixes that show the list of artists used to create the mix from the Home Screen, and instead have daily mixes in a daily mix carousel that are nam...
487 Views
0 replies
2 likes
My Question or Issue: ı open spotify and log ın my playlist after ı go to my playlist end and spotify is very freezing, ı try reinstall but it was not worked. this problem is in only my playlist. this problem begin last updates 8.5.86. please help Pl...
My Question or Issue: ı open spotify and log ın my playlist after ı go to my playlist end and spotify is very freezing, ı try reinstall but it was not worked. this problem is in only my playlist. thi...
Spotify Legend
1325 Views
6 replies
0 likes
PlanPremiumCountryUSA DeviceIPhone 12 ProOperating SystemIOS 14.2.1 My Question or IssueAs I go to search up the artist and click the green button to shuffle the artists his profile the button does nothing. No music plays nor does music load up. Tryi...
Plan Premium Country USA Device IPhone 12 Pro Operating System IOS 14.2.1 My Question or Issue As I go to search up the artist and click the green button to shuffle the artis...
Spotify Legend
831 Views
1 replies
0 likes
PlanFreeCountryUnited States DeviceiPad Operating SystemiOS 10.3.3 My Question or IssueWhen I login to my wrapped 2020 it sends me to the app but I still can't find the charts and stats. When I go back to the wrapped 2020 website and click on the lin...
Plan Free Country United States Device iPad Operating System iOS 10.3.3 My Question or Issue When I login to my wrapped 2020 it sends me to the app but I still ca...
589 Views
0 replies
2 likes
PlanPremiumCountryUSADeviceiPhone SE Operating SystemiOS 14 My Question or Issuewhen I go to see my podcast stats on the 2020 Spotify wrapped, it only tells me my binge worthy show (how many episodes I listened to in one day) and nothing else, I can’...
Plan Premium Country USA Device iPhone SE Operating System iOS 14 My Question or Issue when I go to see my podcast stats on the 2020 Spotify wrapped, it only tells me my binge ...
471 Views
0 replies
1 likes
Hi,I don’t remember when this started, but for several weeks or months the iPad app is no longer remembering scroll position in playlists when I close and reopen the app. As soon as I switch to another app, or the home screen, and go back to Spotify ...
Hi, I don’t remember when this started, but for several weeks or months the iPad app is no longer remembering scroll position in playlists when I close and reopen the app. As soon as I switch to ano...
Spotify Legend
838 Views
3 replies
1 likes
PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 14.2) My Question or IssueSpotify keeps crashing every time a song is playing. It's been happening for over a week. Is there a solution to stop this? It's starting to annoy me.
Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 14.2) My Question or Issue Spotify keeps crashing every time a song is playing. It's been happening for over...
Spotify Star
495 Views
1 replies
0 likes
PlanPremium CountryIndia DeviceiPhone 7 Operating SystemiOS 14.2 My Question or IssueI was having sync issues between my playback history on Spotify iOS and Android. I contacted Twitter support and they advised me to uninstall apps from both phones a...
Plan Premium Country India Device iPhone 7 Operating System iOS 14.2 My Question or Issue I was having sync issues between my playback history on Spotify iOS ...
Spotify Legend
2778 Views
10 replies
0 likes
Make the IOS version of Spotify like the android version where when you are looking at your liked songs for a specific artist it is divided up with the album header and picture. Makes it a lot more difficult to find songs on iOS without this.
Make the IOS version of Spotify like the android version where when you are looking at your liked songs for a specific artist it is divided up with the album header and picture. Makes it a lot more d...
Spotify Legend
405 Views
1 replies
0 likes
PlanPremium FamilyCountryUnited StatesDeviceiPhone XROperating SystemiOS 14.2 My Question or IssueMy spotify app pauses the music at random intervals. It may happen 5 seconds after I begin playing music, or it may not happen for five minutes. Somethi...
Plan Premium Family Country United States Device iPhone XR Operating System iOS 14.2 My Question or Issue My spotify app pauses the music at random intervals. It may happen 5 seconds...
Spotify Legend
940 Views
3 replies
1 likes
When you go to an artist there’s a play button on the right side of the screen normally when you click this it starts to shuffle all songs by that artist but when I hit the play button Nothing happens on all artists I’ve tried many why is this happen...
When you go to an artist there’s a play button on the right side of the screen normally when you click this it starts to shuffle all songs by that artist but when I hit the play button Nothing happen...
Spotify Legend
445 Views
1 replies
0 likes
After I scroll down the playlist page and leave the iPad app and come back to it after using another app, it automatically jumps back to the top of the playlist page. It does stay at the section where I leave the app before. This only happened after ...
After I scroll down the playlist page and leave the iPad app and come back to it after using another app, it automatically jumps back to the top of the playlist page. It does stay at the section wher...
Spotify Legend
565 Views
1 replies
0 likes
PlanPremiumCountryHong KongDeviceiPhone 11Operating SystemiOS 14.2 My Question or IssueThe lyrics feature on my Spotify isn’t working.Already tried to clean reinstall the app, still not working. Tried logging in with my friend(iPhone 7) account, lyri...
Plan Premium Country Hong Kong Device iPhone 11 Operating System iOS 14.2 My Question or Issue The lyrics feature on my Spotify isn’t working. Already tried to clean reinsta...
Community Legend
913 Views
3 replies
0 likes
Today while listening to music I discovered that I was playing an artist that I blocked...So immediately went to Hidden section (blocked artists) and saw that all my hidden artist were gone.It got me very disappointed as I blocked over 500 artists th...
Today while listening to music I discovered that I was playing an artist that I blocked... So immediately went to Hidden section (blocked artists) and saw that all my hidden artist were gone. It go...
Spotify Legend
3794 Views
3 replies
0 likes
I have Spotify premium. It keeps crashing on my phone. I tried resetting my phone. I’ve also tried to uninstall and install again, this fixed it for like two days and it went back to the same issue. I can’t even get through one song!
I have Spotify premium. It keeps crashing on my phone. I tried resetting my phone. I’ve also tried to uninstall and install again, this fixed it for like two days and it went back to the same issue. ...
Spotify Star
566 Views
1 replies
4 likes
