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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26733 Views
  • 13 replies
  • 33 likes
  • 26733 Views
  • 13 replies
  • 33 likes

My playlists disappeared when I signed up to 3 mth premium free trial

PlanPremiumCountryGBDeviceiPhone 8, iOS 13 My Question or IssueMy playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signed up as did not use FB other login. How can I please retrieve my playlis...

  • Regular
  • Plan Premium Country GB Device iPhone 8, iOS 13   My Question or Issue My playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signe...
  • Billy-J
  • Spotify Star
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Why does Spotify stream even though I have the music downloaded locally on my iPhone?

PlanPremiumCountry Singapore DeviceiPhone 7Operating System My Question or IssueWhy does Spotify stream music even though it is downloaded locally on my phone? I am overseas and Spotify has been streaming using 7GB of data in one week for Music that ...

  • Casual Listener
  • Plan Premium Country Singapore   Device iPhone 7 Operating System   My Question or Issue Why does Spotify stream music even though it is downloaded locally on my phone?  I a...
  • TheIgster
  • Regular
  • 1949 Views
  • 4 replies
  • 0 likes
  • 1949 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs downloaded online, no longer downloaded offline.

PlanPremiumCountryCanadaDeviceIphoneXOperating SystemLatest IOS My Question or IssueI have my primary playlist downloaded so when not on internet I can still play it in the car. Just recently when going out I cant access the playlist and it shows it ...

  • Newbie
  • Plan Premium Country Canada Device IphoneX Operating System Latest IOS   My Question or Issue I have my primary playlist downloaded so when not on internet I can still play it in the c...
  • Katerina
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album cover not loading / player not available

PlanPremium DeviceiPhone 10Operating SystemWindows 10 My Question or IssueSeems like the album cover and the player are not loading on m iPhone, i can only skip songs from the preview mode on my phone. when i open the player that supposed to show the...

  • Casual Listener
  •   Plan Premium     Device iPhone 10 Operating System Windows 10   My Question or Issue Seems like the album cover and the player are not loading on m iPhone, i can only...
  • Ivan
  • Spotify Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing by itself

PlanPremiumDeviceiPhone 6Operating SystemiOS 12 My Question or IssueHello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to uninstall and reinstall the app, and I thought the problem was solved, but...

  • Casual Listener
  • Plan Premium Device iPhone 6 Operating System iOS 12   My Question or Issue Hello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to un...
  • E_C_
  • Casual Listener
  • 597 Views
  • 4 replies
  • 0 likes
  • 597 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won’t play downloaded or even start songs

PlanPremiumCountryCzech Republic Operating System(iOS 10, iPhone 7 My Question or IssueMy Spotify won’t play or even start playing downloaded songs. It puts it on, and gets stuck. I have a premium plan and unless I’m connected to the WiFi, it won’t p...

  • Newbie
  • Plan Premium Country Czech Republic    Operating System (iOS 10, iPhone 7    My Question or Issue My Spotify won’t play or even start playing downloaded songs. It puts i...
  • Mario
  • Spotify Legend
  • 9204 Views
  • 1 replies
  • 2 likes
  • 9204 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files grayed out on iPhone.

The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabling firewall, putting internet on private, uninstall...

  • Visitor
  • The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabli...
  • Mario
  • Spotify Legend
  • 1440 Views
  • 1 replies
  • 0 likes
  • LocalFiles
  • 1440 Views
  • 1 replies
  • 0 likes

When disconnecting from xbox

PlanPremiumCountryEnglandDeviceiPhone XS Max Operating SystemXbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But when on pc or other devices it goes back to normal

  • Newbie
  • Plan Premium Country England Device iPhone XS Max  Operating System Xbox   My Question or Issue  When disconnecting from the Xbox on my phone the volume stays at 100%. But wh...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Carplay - sorting question

PlanPremiumCountryItalyDeviceiPhone 7 My Question or IssueUsing Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical order despite how they are displayed/sorted on my iphone. Strangely that doesn...

  • Roadie
  • Plan Premium Country Italy Device iPhone 7   My Question or Issue Using Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical ...
  • jamrolu
  • Casual Listener
  • 819 Views
  • 3 replies
  • 3 likes
  • Carplay
  • 819 Views
  • 3 replies
  • 3 likes

Superuser Contribution Unable to access some artists from my library search.

PlanPremiumCountryUSAPhone: iPhone 6sOperating SystemiOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them in the artists section of my library. This is frustrating because since you update...

  • Visitor
  • Plan Premium Country USA Phone: iPhone 6s Operating System iOS   My Question or Issue   Over the past couple weeks I have been unable to find some artists when I search for them i...
  • Xenia
  • Moderator
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Spotify Connect won’t connect to devices

PlanPremiumCountryUK DeviceiPhone SE, iPad 2019Operating SystemiOS 13.5 My Question or IssueFor the last 24 hours, whenever I try to connect to a device, it just shows “Connecting” for several minutes then reverts to “Devices Available” without ever ...

  • Regular
  • Plan Premium Country UK   Device iPhone SE, iPad 2019 Operating System iOS 13.5   My Question or Issue For the last 24 hours, whenever I try to connect to a device, it just shows...
  • Spike57
  • Regular
  • 785 Views
  • 2 replies
  • 0 likes
  • 785 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs freeze after 10 seconds

PlanPremiumCountryUnited KingdomDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI pay for the premium service, and listen to music daily. Most of the time I have data, however when I do not I have to deal with Spotify more or less giving a ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone 6s Operating System iOS 10   My Question or Issue I pay for the premium service, and listen to music daily. Most of the time I have da...
  • oisinvg
  • Casual Listener
  • 3314 Views
  • 3 replies
  • 0 likes
  • 10
    freeze
    Premium
  • 3314 Views
  • 3 replies
  • 0 likes

Solved!! Merging Playlists

Does anyone know how to merge 2 playlists together on an iphone?

  • Newbie
  • Does anyone know how to merge 2 playlists together on an iphone?
  • pironic
  • Regular
  • 8654 Views
  • 2 replies
  • 1 likes
  • 8654 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why does shuffle privilege certain songs?

Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot I had because shuffle literally never plays them. ...

  • Newbie
  • Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot...
  • Peter
  • Spotify Legend
  • 541 Views
  • 1 replies
  • 0 likes
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pause and playback issue

PlanPremiumCountryUnited States Device(iPhone 11 Pro Max, iPad Pro 2018)Operating System(iOS 13.5) My Question or IssueWhen pausing Spotify, is does not always resume playback when trying to unpause. Whether I pause music using my AirPods or the cont...

  • Casual Listener
  • ...lay button or use my AirPods to resume playback. I then have to press the play/pause buttons several times before music will resume. This happens with both the beta and public release versions of the app....
  • Peter
  • Spotify Legend
  • 1294 Views
  • 3 replies
  • 0 likes
  • AirPods
    playback
    resume
  • 1294 Views
  • 3 replies
  • 0 likes

Spotify Connect Devices Unavailable

Plan: PremiumCountry: USADevice: iPhone 11 Pro MaxOperating System: iOS 13.4.1 My Question or Issue:I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.The other person in my home is signed in to the A...

  • Casual Listener
  • Plan: Premium Country: USA Device: iPhone 11 Pro Max Operating System: iOS 13.4.1   My Question or Issue: I cannot get the Echo devices and groups in my home to show up in my Spo...
  • carolnicolee
  • Casual Listener
  • 3143 Views
  • 2 replies
  • 0 likes
  • Alexa
    Alexa Echo
    Connect
    connected devices
    connected devices list
    Echo
    Echo Dot
    iphone
    iphone 11 pro max
  • 3143 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local file songs not showing up on ios mobile app at all

PlanPremiumCountryUSA Device(iPhone 7, Computer is HP Spectre 360Operating System(iOS 13.4.1, Windows 10 ver 1909) I can't get mt local file music to sync over to my mobile app.the top picture is showing the local file song on the top of this playlis...

Screenshot (203).png Screenshot (204).png IMG_9541.PNG IMG_9540.PNG
  • Regular
  • Plan Premium Country USA   Device (iPhone 7, Computer is HP Spectre 360 Operating System (iOS 13.4.1, Windows 10 ver 1909)   I can't get mt local file music to sync over to my mob...
  • albertscecilee
  • Regular
  • 2364 Views
  • 8 replies
  • 0 likes
  • iphone
    Spotify
    Windows
  • 2364 Views
  • 8 replies
  • 0 likes

Offline music still being deleted

Ah, the ongoing misery of being a Spotify Premium member.... Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline albums have been undownloaded (again). This is an unresolved recu...

  • Roadie
  • Ah, the ongoing misery of being a Spotify Premium member....   Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline album...
  • Fishtaco
  • Community Legend
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

Local files and ensuring they stay downloaded on iPhone.

PlanPremiumCountry Device(iPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local files I have downloaded from my desktop to my device stay there now and are not made unavailable (grey...

  • Music Fan
  • Plan Premium Country   Device (iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hello,   I wanted to ensure any local ...
  • Ddavies
  • Music Fan
  • 361 Views
  • 2 replies
  • 0 likes
  • 361 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist Filter

PlanPremiumCountryHondurasDevice(iPhone 8 plus)Operating System(iOS 10) My Question or IssueI’m having issues with my filter feature. When I want to filter by artist in my liked songs playlist, it doesn´t display all of the liked songs I have of that...

  • Casual Listener
  •   Plan Premium Country Honduras Device (iPhone 8 plus) Operating System (iOS 10)   My Question or Issue I’m having issues with my filter feature. When I want to filter by artist ...
  • Mario
  • Spotify Legend
  • 709 Views
  • 4 replies
  • 0 likes
  • 709 Views
  • 4 replies
  • 0 likes