Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

242575 Views

56 replies

13 likes

  • 242575 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160480 Views

507 replies

108 likes

  • 160480 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108833 Views

19 replies

38 likes

  • 108833 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can’t find some of my music when I use the Instagram music sticker.

PlanPremiumDeviceIphone 7sOperating SystemiOS 13.5.1 My Question or IssueI have tried to use the music sticker to play one of my Spotify songs on Instagram stories. I don’t want to use the share option from Spotify, this works but it doesn’t play any...

Regular

Plan Premium Device Iphone 7s Operating System iOS 13.5.1   My Question or Issue I have tried to use the music sticker to play one of my Spotify songs on Instagram stories. I don’t want ...

Muliv

Visitor

90391 Views

12 replies

5 likes

instagram story
  • 90391 Views
  • 12 replies
  • 5 likes

Superuser Contribution iPad app doesn’t play songs from the albums.

PlanPremiumCountryIndiaDeviceiPad Pro 2018Operating SystemiPadOSMy Question or IssueI can’t play songs directly from the albums. But if I hit the shuffle button it plays songs.I have paid for premium as a one time purchase for one year. Download and ...

Casual Listener

Plan Premium Country India Device iPad Pro 2018 Operating System iPadOS My Question or Issue I can’t play songs directly from the albums. But if I hit the shuffle button it plays songs. I h...

Mario

Spotify Legend

1140 Views

4 replies

0 likes

  • 1140 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue lost when accidentally selecting a song.

PlanFree/PremiumCountry Device(iPhone 11, Macbook Pro late 2016)Operating System(iOS 13 ) My Question or IssueSo I’ve made a massive long queue, and then I accidentally tap on a song title and it plays, (very easy to do on an iPhone) interrupting the...

Casual Listener

Plan Free/Premium Country   Device (iPhone 11, Macbook Pro late 2016) Operating System (iOS 13 )    My Question or Issue So I’ve made a massive long queue, and then I acciden...

PearTree

Newbie

41470 Views

30 replies

17 likes

Queue lost
  • 41470 Views
  • 30 replies
  • 17 likes

Superuser Contribution Unable to access some artists from my library search.

PlanPremiumCountryUSAPhone: iPhone 6sOperating SystemiOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them in the artists section of my library. This is frustrating because since you update...

Visitor

Plan Premium Country USA Phone: iPhone 6s Operating System iOS   My Question or Issue   Over the past couple weeks I have been unable to find some artists when I search for them i...

Xenia

Moderator

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Local Files stopped showing up on iPhone

DeviceiPhone 8/MacBook ProOperating SystemiOS 13.4.1/macOS 10.13 My Question or IssueI wanted to download a song as a local file onto my account (which I've done before and it has worked every other time) and once I did so, I tried to sync it with my...

Casual Listener

  Device iPhone 8/MacBook Pro Operating System iOS 13.4.1/macOS 10.13   My Question or Issue I wanted to download a song as a local file onto my account (which I've done before and i...

supertotoro

Casual Listener

755 Views

2 replies

0 likes

  • 755 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Iphone syncing

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemIOS My Question or IssueI didnt know that syncing your local files was an option until I looked it up today. So I went ahead and tried to do it, and was met with a message on my phone saying now ...

Casual Listener

Plan Premium Country Canada Device iPhone 6s Operating System IOS   My Question or Issue I didnt know that syncing your local files was an option until I looked it up today. So I went ...

andrew_9099

Casual Listener

1078 Views

2 replies

1 likes

  • 1078 Views
  • 2 replies
  • 1 likes

In a group session feature

PlanPremiumCountryBrazilDeviceIphone xs maxOperating System(iOS 13)Suggestionhey guys as we are on this current world situation its great the you have created this feature but I cant use that with my friends, each one on his/her own house, so it woul...

Visitor

Plan Premium Country Brazil Device Iphone xs max Operating System (iOS 13) Suggestion hey guys as we are on this current world situation its great the you have created this feature but I can...

MattSuda

Spotify Star

1277 Views

2 replies

1 likes

Enhance feature
  • 1277 Views
  • 2 replies
  • 1 likes

Spotify Connect Devices Unavailable

Plan: PremiumCountry: USADevice: iPhone 11 Pro MaxOperating System: iOS 13.4.1 My Question or Issue:I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.The other person in my home is signed in to the A...

Casual Listener

Plan: Premium Country: USA Device: iPhone 11 Pro Max Operating System: iOS 13.4.1   My Question or Issue: I cannot get the Echo devices and groups in my home to show up in my Spo...

carolnicolee

Casual Listener

3682 Views

2 replies

0 likes

Alexa
Alexa Echo
Connect
connected devices
connected devices list
Echo
Echo Dot
iphone
iphone 11 pro max
  • 3682 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does shuffle privilege certain songs?

Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot I had because shuffle literally never plays them. ...

Newbie

Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot...

Peter

Spotify Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My AirPods keep dropping out

PlanFreeCountryAustralia DeviceiPhone 6Operating SystemiOS 12.4.7 My Question or IssueThis problem started around last month, I was listening to Spotify through my AirPods trying to sleep when I noticed annoyingly that my sound kept cutting out, the ...

Casual Listener

Plan Free Country Australia  Device iPhone 6 Operating System iOS 12.4.7   My Question or Issue This problem started around last month, I was listening to Spotify through my AirPo...

techfoldco

Casual Listener

45289 Views

14 replies

0 likes

  • 45289 Views
  • 14 replies
  • 0 likes

Superuser Contribution Cannot disable album/playlist shuffle

Version 8.5.60.881Plan: Premium FamilyCountry: GermanyDevice iPhone 11, iOS 13.5.1 Since last iOS or last Spotify app update (don‘t know exactly), all my playlists and albums are shuffled.It‘s shuffeling inside of the single album / playlist, but als...

Visitor

Version 8.5.60.881 Plan: Premium Family Country: Germany Device iPhone 11, iOS 13.5.1   Since last iOS or last Spotify app update (don‘t know exactly), all my playlists ...

Ivan

Spotify Legend

1950 Views

8 replies

2 likes

  • 1950 Views
  • 8 replies
  • 2 likes

Superuser Contribution Specific podcast disappeared

PlanPremiumCountryUnited StatesDeviceiPhone 11 proOperating SystemiOS 13.4.1 A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app, both on iPhone, and iPad. I had episodes downloaded on my phone ready to...

Casual Listener

Plan Premium Country United States Device iPhone 11 pro Operating System iOS 13.4.1   A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app...

Mario

Spotify Legend

1525 Views

3 replies

0 likes

podcast
  • 1525 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist Filter

PlanPremiumCountryHondurasDevice(iPhone 8 plus)Operating System(iOS 10) My Question or IssueI’m having issues with my filter feature. When I want to filter by artist in my liked songs playlist, it doesn´t display all of the liked songs I have of that...

Casual Listener

  Plan Premium Country Honduras Device (iPhone 8 plus) Operating System (iOS 10)   My Question or Issue I’m having issues with my filter feature. When I want to filter by artist ...

Mario

Spotify Legend

936 Views

4 replies

0 likes

  • 936 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify stops when played on Alexa Multiroom Music Group

PlanPremiumCountryAustriaDevice(Huawei P20 Pro) My Question or IssueWhen i play Spotify on my Amazon Echo, i mostly choose the multiroom music group, because i can play music on several Echo Devices. But lately, when i do that, Spotify stops playing ...

Casual Listener

Plan Premium Country Austria Device (Huawei P20 Pro)   My Question or Issue When i play Spotify on my Amazon Echo, i mostly choose the multiroom music group, because i can play music on ...

MartinT

Spotify Legend

8441 Views

15 replies

6 likes

  • 8441 Views
  • 15 replies
  • 6 likes

Music Randomly Pausing On iOS

Plan PremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.2.2I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a few times a song or once an hour, but it has not stopped

Visitor

Plan  Premium Country USA Device iPhone XS Operating System iOS 13.2.2 I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a f...

Billy-J

Spotify Star

995 Views

1 replies

0 likes

  • 995 Views
  • 1 replies
  • 0 likes

Local files and ensuring they stay downloaded on iPhone.

PlanPremiumCountry Device(iPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local files I have downloaded from my desktop to my device stay there now and are not made unavailable (grey...

Music Fan

Plan Premium Country   Device (iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hello,   I wanted to ensure any local ...

Ddavies

Music Fan

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sonos devices missing but Airplay works

Premium subscriptionUK DeviceiPhone6 and MacbookOperating SystemiOS 12.4.6 and iOS 10.15.4 My Question or IssueVery often, all of my Sonos devices are missing from my Spotify App. However, Airplay sees all of the devices with that enabled when select...

Casual Listener

Premium subscription UK   Device iPhone6 and Macbook Operating System iOS 12.4.6 and iOS 10.15.4   My Question or Issue Very often, all of my Sonos devices are missing from my Spot...

Jeremy

Spotify Legend

3698 Views

5 replies

2 likes

  • 3698 Views
  • 5 replies
  • 2 likes

Spotify won’t connect to internet, Apple Music and iHeart work fine. Paying for premium!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Spotify Connect won’t connect to devices

PlanPremiumCountryUK DeviceiPhone SE, iPad 2019Operating SystemiOS 13.5 My Question or IssueFor the last 24 hours, whenever I try to connect to a device, it just shows “Connecting” for several minutes then reverts to “Devices Available” without ever ...

Regular

Plan Premium Country UK   Device iPhone SE, iPad 2019 Operating System iOS 13.5   My Question or Issue For the last 24 hours, whenever I try to connect to a device, it just shows...

Spike57

Regular

1686 Views

2 replies

0 likes

  • 1686 Views
  • 2 replies
  • 0 likes

Empty unnamed playlists

PlanPremiumCountryUS Device(iPhone 11)Operating System(iOS 13.4.1) My Question or IssueI have a string of empty, unnamed playlists at the bottom of my “Playlists” section. Uninstalling and reinstalling doesn’t work, deleting cache. I even got a new p...

Regular

Plan Premium Country US   Device (iPhone 11) Operating System (iOS 13.4.1)   My Question or Issue I have a string of empty, unnamed playlists at the bottom of my “Playlists” sect...

rayadverb

Regular

1255 Views

2 replies

0 likes

  • 1255 Views
  • 2 replies
  • 0 likes