Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
48386 Views
15 replies
36 likes

48386 Views
15 replies
36 likes

Music connexion Phone and TV

PlanPremium CountryCanada DeviceiPhone 7 Operating SystemiOS 13.5.1 My Question or IssueHello, My Spotify app is pairing normaly with my Tv trough a roku streaming stick but I have an issue ; can’t play music anymore from my phone to the TV.. the con...

Flo32
Visitor
Plan Premium Country Canada Device iPhone 7 Operating System iOS 13.5.1 My Question or Issue Hello, My Spotify app is pairing normaly with my Tv trough a roku...
2020-07-29 5:06:24 PM
2020-07-31 12:33:47 PM
Loxer
Community Legend
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Why can’t i click to see the songs on an artists’s page?

All I want to do is click to see all the artist’s songs and play the previews. No matter which artist, I am unable to see it. I just want to see the wide variety of songs they have, but if I click it, it does nothing.

bakusero
Visitor
All I want to do is click to see all the artist’s songs and play the previews. No matter which artist, I am unable to see it. I just want to see the wide variety of songs they have, but if I click...
2020-07-31 2:09:55 AM
2020-07-31 9:04:31 AM
Billy-J
Spotify Star
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Solved!! Listening to songs offline doesnt work

PlanPremiumCountryCZDeviceiPhone 8 Operating SystemiOS 10 My Question or IssueMy spotify stopped working when i am offline, my music is downloaded and I was always able to listen to when i was offline, suddenly i am not anymore.

Eliska2
Casual Listener
Plan Premium Country CZ Device iPhone 8 Operating System iOS 10 My Question or Issue My spotify stopped working when i am offline, my music is downloaded and I was always able ...
2020-07-16 7:53:44 AM
2020-07-31 8:59:42 AM
Billy-J
Spotify Star
871 Views
5 replies
1 likes
offline music

871 Views
5 replies
1 likes

Superuser Contribution Shuffling problem

PlanFreeCountryUnited StatesDeviceiPad miniOperating SystemiOS My Question or IssueI can’t find the shuffle button. It was always there and I enjoy shuffling my playlists so it doesn’t play the same songs in the exact same order every time but now I ...

12345678928
Visitor
Plan Free Country United States Device iPad mini Operating System iOS My Question or Issue I can’t find the shuffle button. It was always there and I enjoy shuffling my playlis...
2020-07-30 4:44:20 AM
2020-07-31 8:22:49 AM
Ivan
Spotify Legend
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Carplay Next Song Banner

PlanPremiumCountryBelgiumDeviceIphone 11Operating SystemiOS1 3.6My Question or IssueHi I have see on Android Auto, they have a banner to show the next song when they use waze ... but i haven't this on carplay ... a configuration to do ? Thx

Grokwick
Visitor
Plan Premium Country Belgium Device Iphone 11 Operating System iOS1 3.6 My Question or Issue Hi I have see on Android Auto, they have a banner to show the next song when they use wa...
2020-07-31 8:16:48 AM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Solved!!Superuser Contribution How can I play an album on track list order when there are still songs to play in the queue?

PlanPremiumCountryTaiwanDeviceiPhone 8Operating SystemiOS 13 My Question or Issue Hi there, I'm used to add songs or albums to the queue for later listening. But what if I suddenly want to listen to a new album "on track list order" before I complete...

Houan
Newbie
Plan Premium Country Taiwan Device iPhone 8 Operating System iOS 13 My Question or Issue Hi there, I'm used to add songs or albums to the queue for later listening. ...
2020-07-30 5:40:11 AM
2020-07-30 12:30:52 PM
Ivan
Spotify Legend
709 Views
1 replies
0 likes

709 Views
1 replies
0 likes

Offline playlist does not download from other devices

PlanPremium Device(iPod Touch 6th Generation, Macbook Pro early 2015, Mac Mini 2020)Operating System(iOS 13, MacOS Catalina) My Question or Issue I have a Offline Playlist which is created in my Macbook Pro so I wanted to sync the songs with all othe...

trk54ylmz
Newbie
Plan Premium Device (iPod Touch 6th Generation, Macbook Pro early 2015, Mac Mini 2020) Operating System (iOS 13, MacOS Catalina) My Question or Issue I have a Offline P...
2020-07-30 9:55:06 AM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

(iOS 14 PB3) Equalizer switch turns grey when activated

PlanPremiumCountryPhilippinesDeviceiPhone XOperating SystemiOS 14.0 Public Beta 3 My Question or IssueEqualizer switch turns grey whenever I activate it or moving the sliders. I have to select the “Flat” profile to turn it off, or switching Also appl...

blairecake
Casual Listener
Plan Premium Country Philippines Device iPhone X Operating System iOS 14.0 Public Beta 3 My Question or Issue Equalizer switch turns grey whenever I activate it or moving the s...
2020-07-29 5:08:10 PM
2020-07-30 3:39:52 AM
Billy-J
Spotify Star
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Can’t shuffle

PlanFree USAiPhone 7Spotify 8.5.67.867 iOS 13.4.1 the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section

BBaum123
Visitor
Plan Free USA iPhone 7 Spotify 8.5.67.867 iOS 13.4.1 the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section &...
2020-07-30 1:31:16 AM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

The songs Im playing dont get the lil artwork video

PlanPremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueread the subject

lano050306
Visitor
Plan Premium Country Sweden Device (iPhone 11) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue read the subject
2020-07-29 11:16:11 PM
2020-07-29 12:44:41 AM
MattSuda
Spotify Star
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Solved!! Saved albums not showing in iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueOnly a handful of my saved albums are showing in my library (4 to be exact, out of the hundreds that should be there). When viewing my account on my computer's app or in...

mofunk93
Casual Listener
Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6 My Question or Issue Only a handful of my saved albums are showing in my library (4 to be exact, out of the hundre...
2020-07-27 10:59:32 PM
2020-07-29 4:20:50 PM
don1111
Casual Listener
1553 Views
5 replies
0 likes

1553 Views
5 replies
0 likes

No connection chromecast

PlanPremiumCountryNL Device(iPhone 8xsOperating System IOS latest.) My Question or Issue i have a problemi cannot connect to chromecast via spotify while netflix has no problems.(new version bug?) - i reinstalled spotify- i rebooted my tel.-i reboote...

Renevr
Visitor
Plan Premium Country NL Device (iPhone 8xs Operating System IOS latest.) My Question or Issue i have a problem i cannot connect to chromecast via spotify while netfli...
2020-07-29 2:51:35 PM
299 Views
0 replies
1 likes

299 Views
0 replies
1 likes

[Playlists] App Adds Music

Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me want to only use Apple Music as my music source inst...

KatArt
Newbie
Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me w...
2020-07-29 11:49:35 AM
2020-07-29 12:24:49 PM
SoundShots
Composer
245 Views
1 replies
0 likes

245 Views
1 replies
0 likes

Ads Volume too loud on apple device

PlanFreeCountryTaiwan DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueBeing using Spotify for years, especially when I commute between places and work out. However, the volume of Ads between songs are much louder than songs which is quit...

Agnes6
Visitor
Plan Free Country Taiwan Device iPhone 8 Operating System iOS 13.5.1 My Question or Issue Being using Spotify for years, especially when I commute between places and work out...
2020-07-29 5:31:26 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Spotify homepage

Plan PremiumCountry Finland DeviceiPhone XsOperating SystemiOS 13.6 My Question or IssueOn my Spotify homepage, bars on the top disappeard. I’m quite sad, because I liked them.

Leewi
Visitor
Plan Premium Country Finland Device iPhone Xs Operating System iOS 13.6 My Question or Issue On my Spotify homepage, bars on the top disappeard. I’m quite sad, ...
2020-07-28 1:42:09 PM
2020-07-29 1:32:01 AM
Billy-J
Spotify Star
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

In a group session feature

PlanPremiumCountryBrazilDeviceIphone xs maxOperating System(iOS 13)Suggestionhey guys as we are on this current world situation its great the you have created this feature but I cant use that with my friends, each one on his/her own house, so it woul...

user-removed
Visitor
Plan Premium Country Brazil Device Iphone xs max Operating System (iOS 13) Suggestion hey guys as we are on this current world situation its great the you have created this feature but I can...
2020-06-11 8:05:37 PM
2020-07-29 1:22:17 AM
MattSuda
Spotify Star
1051 Views
2 replies
1 likes
Enhance feature

1051 Views
2 replies
1 likes

Superuser Contribution Not possible to delete entire queue on iOS

Somehow it isn’t possible to delete an entire queue on the mobile app. When I hit shuffle on my playlist after one song it goes back to the queue . So the only option is to delete each individual song but there over a 1000 songs. Why is this still no...

HugoVS
Newbie
Somehow it isn’t possible to delete an entire queue on the mobile app. When I hit shuffle on my playlist after one song it goes back to the queue . So the only option is to delete each individu...
2020-07-25 11:36:57 AM
2020-07-28 4:53:23 PM
Ivan
Spotify Legend
524 Views
1 replies
0 likes

524 Views
1 replies
0 likes

Can’t open album tracklists

PlanFreeDeviceiPhone 8+Operating SystemiOS 13.5.1 My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• and more] bit as above) nothing happens and I can’t access the album at all. This ...

MJ1148
Casual Listener
Plan Free Device iPhone 8+ Operating System iOS 13.5.1 My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• ...
2020-07-16 11:35:01 PM
2020-07-28 12:51:47 PM
CancerNut
Visitor
1830 Views
3 replies
2 likes

1830 Views
3 replies
2 likes

Solved!! Video Australia

Is video available in Australia? PlanPremiumCountryAustraliaDevice(iPhone 11 pro maxOperating System(iOS 13.6 My Question or Issue

1297594510
Regular
Is video available in Australia? Plan Premium Country Australia Device (iPhone 11 pro max Operating System (iOS 13.6 My Question or Issue
2020-07-28 5:47:07 AM
2020-07-28 12:03:17 PM
Billy-J
Spotify Star
640 Views
3 replies
1 likes

640 Views
3 replies
1 likes

Superuser Contribution How do I clear the entire queue?

I accidentally added my entire playlist to my queue. I've highlighted and deleted the entire list (80 at a time) the number of times it SHOULD have taken to erase it all and there are still a TON of songs. No, I don't have a CLEAR button I can click....

JHlyn
Visitor
I accidentally added my entire playlist to my queue. I've highlighted and deleted the entire list (80 at a time) the number of times it SHOULD have taken to erase it all and there are still a TON of ...
2020-07-27 8:42:05 PM
2020-07-28 9:02:03 AM
Ivan
Spotify Legend
938 Views
1 replies
1 likes

938 Views
1 replies
1 likes

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