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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246463 Views

27 replies

5 likes

  • 246463 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131622 Views

119 replies

13 likes

Other
  • 131622 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3334 Views

0 replies

0 likes

iOS
  • 3334 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309925 Views

62 replies

16 likes

  • 309925 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133582 Views

19 replies

38 likes

  • 133582 Views
  • 19 replies
  • 38 likes

Superuser Contribution album reading bug iPhone 12 Pro Max

PlanPremiumCountryFranceDeviceiPhone 12 Pro Max Operating SystemiOS 14.2.1My Question or IssueWhen I start playing an album continuously or in shuffle, the album will stop playing completely after one track.To be clearer, spotify broadcasts the title...

Casual Listener

Plan Premium Country France Device iPhone 12 Pro Max  Operating System iOS 14.2.1 My Question or Issue When I start playing an album continuously or in shuffle, the album will stop pl...

Mario

Spotify Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download podcasts with video

PlanPremiumCountryHungaryDeviceiPhone 5sOperating SystemiOS 10My Question or IssueDownloading music, or audio only podcasts works fine, but whenever I try to download a podcast that has video, tapping the download icon does nothing. I'm on spotify ve...

Newbie

Plan Premium Country Hungary Device iPhone 5s Operating System iOS 10 My Question or Issue Downloading music, or audio only podcasts works fine, but whenever I try to download a podcast that...

Mihail

Spotify Legend

970 Views

1 replies

1 likes

  • 970 Views
  • 1 replies
  • 1 likes

Superuser Contribution music stops every 10 seconds

Premium family planIOS14.2Iphone XR, Dell Laptop, Ipad Music stops playing every 10 sec. Tried logging out and back in. Tried CLEAN erase and reload of app. My family members accounts are working only my main account is doing this. Does this on WIFI ...

Casual Listener

Premium family plan IOS14.2 Iphone XR, Dell Laptop, Ipad   Music stops playing every 10 sec.  Tried logging out and back in.  Tried CLEAN erase and reload of app.  My family m...

Elena

Moderator

1662 Views

7 replies

3 likes

  • 1662 Views
  • 7 replies
  • 3 likes

Superuser Contribution Didn't get a personalised playlist for Spotify wrapped in 2020 or 2019

PlanPremiumCountryAustraliaDeviceiPhone X My Question or IssueIn 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and last year, all I have gotten are the generic 'wrapped' playlists for the...

Visitor

Plan Premium Country Australia Device iPhone X   My Question or Issue In 2016, 2017 and 2018 I got a personalised playlist with the songs I listened to the most each year. This year and ...

Alex

Spotify Legend

2133 Views

1 replies

2 likes

  • 2133 Views
  • 1 replies
  • 2 likes

Superuser Contribution Time Counter Frozen on Podcasts While Playing

The time counter freezes when playing podcasts. Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning. With these 2 issues combined, its a terrible experience...

Visitor

The time counter freezes when playing podcasts.  Also, often I listen to the same podcast over multiple car rides and when I go to pick up where I left off, the podcast starts from the beginning...

Alex

Spotify Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple TV 4k - cannot connect - "your trial has ended" message

PlanFreeDeviceApple TV 4kOperating SystemtvOS 14.2 Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and submit the pair code on another device (I tried via my computer and p...

Visitor

Plan Free Device Apple TV 4k Operating System tvOS 14.2   Hi everyone, I am having an issue with connecting to Spotify on my Apple TV via the dedicated app. Every time I try to log in and...

Jeremy

Spotify Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my spotify yearly playlist only have 50 songs instead of 100?

PlanFree/PremiumCountryUSADevice(iPhone 8+)Operating System(iOS 14.1) My Question or IssueI don’t know why but i’m the only one i know of that has only 50 songs on their yearly playlist instead of 100 and i cant find anything about it online so i com...

Visitor

  Plan Free/Premium Country USA Device (iPhone 8+) Operating System (iOS 14.1)   My Question or Issue I don’t know why but i’m the only one i know of that has only 50 songs on th...

Alex

Spotify Legend

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks are unresponsive and do not play

Plan: PremiumCountry: USADevice: iPhone 12 Pro Max, iPhone XOperating System: iOS 14.2.1 My Question or Issue:This has been happening too frequently. I search for a track, select it, and the app does nothing. The track is unresponsive and sometimes t...

Gig Goer

Plan: Premium Country: USA Device: iPhone 12 Pro Max, iPhone X Operating System: iOS 14.2.1   My Question or Issue: This has been happening too frequently. I search for a track, selec...

Mihail

Spotify Legend

514 Views

1 replies

1 likes

  • 514 Views
  • 1 replies
  • 1 likes

Superuser Contribution What’s the deal with wrapped?

My Question or Issue It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked online, on here actually, but all that said was that it’s possible for auto pla...

Newbie

    My Question or Issue   It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked onl...

Mario

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Default player?

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueHow can I set Spotify as the default music player? When I pull up the menu from the bottom, there is a music player tile with 3 buttons. When I press the play butt...

Regular

Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4   My Question or Issue How can I set Spotify as the default music player? When I pull up the menu from the bot...

rogercamps

Casual Listener

49956 Views

5 replies

4 likes

  • 49956 Views
  • 5 replies
  • 4 likes

Superuser Contribution I absolutely cannot connect via Chrome casting. YouTube music works fine though.

PlanPremium CountryUSADeviceiPhoneOperating iOS 10 My Question or Issueall of a sudden Spotify will not connect to either of my speakers separate or together as a group. YouTube music works fine. I’ve logged out, reinstalled, reset all devices, facto...

Regular

Plan Premium  Country USA Device iPhone Operating  iOS 10   My Question or Issue all of a sudden Spotify will not connect to either of my speakers separate or together as a g...

P_Raw21

Casual Listener

3865 Views

17 replies

0 likes

  • 3865 Views
  • 17 replies
  • 0 likes

Solved!! App is not working when the phone is blocked

PlanPremiumCountryPolandDeviceiPhone 6sOperating SystemiOS 14.2 My Question or Issue:Hi Guys,I have this issue since 3 weeks I think. It has started when I implemented the new iOS 14.2 on my phone. So, I cannot use this app when the device is blocked...

Visitor

Plan Premium Country Poland Device iPhone 6s Operating System iOS 14.2   My Question or Issue: Hi Guys, I have this issue since 3 weeks I think. It has started when I implemented the ...

Billy-J

Spotify Star

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

[iOS][Developer] App Crashing

App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re installing the app and it still randomly crashes. I...

Visitor

App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re ...

hannaastark

Visitor

589 Views

1 replies

0 likes

Developer
iOS
  • 589 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't add an album into the right folder ant longer on iOS

Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wanted to place it in and click "new playlist", give it a name and it wou...

Regular

Spotify Premium in the UK using iPhone XR   Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wan...

Alex

Spotify Legend

1352 Views

3 replies

1 likes

Albums
Folder Playlist
folders
  • 1352 Views
  • 3 replies
  • 1 likes

Superuser Contribution Quality issues across devices

iPhone 11 Pro MaxiPad ProSony MDR1000X & Apple AirPods ProSpotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless and the iPad is mind blowing. Both devices have exactly the same settings. I’ve ...

Regular

iPhone 11 Pro Max iPad Pro Sony MDR1000X & Apple AirPods Pro Spotify Premium     I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless an...

Ver

Spotify Legend

1348 Views

8 replies

0 likes

  • 1348 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Local files with Apple TV

PlanPremium DeviceApple TV 4K Operating SystemtvOS 14.2 My Question or IssueHello. Is it possible to play local files with Apple TV? On iPhone you can download them through playlist, but I cannot find such feature on Apple TV and it's also failing on...

Regular

Plan Premium   Device Apple TV 4K   Operating System tvOS 14.2   My Question or Issue Hello. Is it possible to play local files with Apple TV? On iPhone you can download them...

Jeremy

Spotify Legend

3602 Views

3 replies

1 likes

  • 3602 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify crashes on Carplay after reconnect - Audio doesn't play.

Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the same with Apple Music, sound is played properly and Apple Musi...

Regular

Using the latest spotify on iPhone 11 XS Max.   When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the sa...

Ver

Spotify Legend

1890 Views

3 replies

0 likes

Carplay
no sound
  • 1890 Views
  • 3 replies
  • 0 likes

Superuser Contribution My wrapped not appearing in Wrapped 2020

PlanStudent PremiumCountryUSA DeviceiPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for everyone, but they clearly have not.

Casual Listener

Plan Student Premium Country USA   Device iPhone 12 Pro   My Question or Issue   My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for eve...

Jeremy

Spotify Legend

1528 Views

6 replies

5 likes

  • 1528 Views
  • 6 replies
  • 5 likes

Solved!! Iphone 2020 Wrapped view personal stats

PlanPremiumCountry Device(iPhone SE)Operating System(iOS 10.3.1)Spotify Version8.5.28.1046 My Question or IssueI can only see the playlists. Do I need to update to ios 14.2 to access the personal stats (top song etc.)?

Casual Listener

  Plan Premium Country   Device (iPhone SE) Operating System (iOS 10.3.1) Spotify Version 8.5.28.1046   My Question or Issue I can only see the playlists. Do I need t...

Billy-J

Spotify Star

1013 Views

3 replies

0 likes

  • 1013 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Wrapped 2020 Still Not Appearing

PlanFreeCountryUnited StatesDeviceiPhone XsOperating SystemiOS 14.2 My Question or IssueSpotify Wrapped still won’t show up, even though it has been claimed to be fixed. I’ve tried updating, but my app is up to date. I’ve uninstalled and reinstalled,...

Visitor

  Plan Free Country United States Device iPhone Xs Operating System iOS 14.2   My Question or Issue Spotify Wrapped still won’t show up, even though it has been claimed to be fix...

Katerina

Spotify Legend

2832 Views

4 replies

7 likes

  • 2832 Views
  • 4 replies
  • 7 likes