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Iphone 2020 Wrapped view personal stats

Solved!

Iphone 2020 Wrapped view personal stats

 

Plan

Premium

Country

 

Device

(iPhone SE)

Operating System

(iOS 10.3.1)

Spotify Version

8.5.28.1046

 

My Question or Issue

I can only see the playlists. Do I need to update to ios 14.2 to access the personal stats (top song etc.)? 

Reply

Accepted Solutions
Marked as solution

Hey @nolanpark, thanks for reaching out to the Community!

Could you try logging out > restart device > log back in? If that doesn't work, try updating the iOS on your device by going to Settings > General > Software Update and let me know if the issue continues after.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @nolanpark, thanks for reaching out to the Community!

Could you try logging out > restart device > log back in? If that doesn't work, try updating the iOS on your device by going to Settings > General > Software Update and let me know if the issue continues after.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks, I updated IOS and it worked. (Side effect: Didn't back it up correctly before and lost access to my last 4 years of data, but that was my fault)

Hey @nolanpark

 

That's great to hear! You're welcome. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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