Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 385559 Views
  • 876 replies
  • 325 likes
  • 385559 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 75532 Views
  • 124 replies
  • 32 likes
  • 75532 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16673 Views
  • 8 replies
  • 0 likes
  • 16673 Views
  • 8 replies
  • 0 likes

Superuser Contribution Won’t let me add anymore albums to my playlist

I’ve been adding albums to playlist I was trying to add another album to my playlist, but it does not show an option to do so. I know there was an option to add albums to playlists. Plz help.

  • Visitor
  • I’ve been adding albums to playlist I was trying to add another album to my playlist, but it does not show an option to do so. I know there was an option to add albums to playlists. Plz help.
  • Peter
  • Spotify Legend
  • 728 Views
  • 3 replies
  • 0 likes
  • 728 Views
  • 3 replies
  • 0 likes

Can’t share song and playlist to instagram story

I can't share all of song to my ig story account. The last time that I've been shared is yesterday. I tried to reinstall both apps, restart the smartphone, log out both apps, still same error PlanPremiumCountryThailandDeviceiPhone SEOperating Systemi...

B94753EB-8D1D-4817-94B1-7342A15476F2.png
  • Casual Listener
  • I can't share all of song to my ig story account. The last time that I've been shared is yesterday. I tried to reinstall both apps, restart the smartphone, log out both apps, still same error  ...
  • Jacob
  • Community Legend
  • 668 Views
  • 1 replies
  • 3 likes
  • 668 Views
  • 1 replies
  • 3 likes

Solved!! Local Files Issue

PlanPremiumCountryUSDeviceiPhone 6s / DesktopOperating System(iOS 10, Windows 10 My Question or IssueIm trying to use the local file function that allows me to add songs from my pc to my spotify playlist for my phone to also download. I got my songs ...

  • Regular
  • Plan Premium Country US Device iPhone 6s / Desktop Operating System (iOS 10, Windows 10   My Question or Issue Im trying to use the local file function that allows me to add songs from...
  • Jacob
  • Community Legend
  • 2765 Views
  • 12 replies
  • 0 likes
  • 2765 Views
  • 12 replies
  • 0 likes

Solved!! Sharing to Instagram Error in iOS 13

PlanPremiumCountryCanadaDeviceiPhone 11Operating SystemiOS 13.1 My Question or IssueI recently upgraded my phone and it came with iOS 13 loaded onto it, I had no problems sharing to instagram on my previous phone a couple of days ago but now I'm gett...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 11 Operating System iOS 13.1   My Question or Issue I recently upgraded my phone and it came with iOS 13 loaded onto it, I had no problems sha...
  • Loxer
  • Spotify Star
  • 848 Views
  • 2 replies
  • 6 likes
  • 848 Views
  • 2 replies
  • 6 likes

Claim your Spotify Artist profile (iPhone).

I've had Spotify music on my iPhone for a long time now. I downloaded the Spotify Artist app and tried to make an account I made it through all of signing up part. Until I got to the "Claim You Spotify Artist Profile" I've looked every where, but, I ...

  • Casual Listener
  • I've had Spotify music on my iPhone for a long time now.  I downloaded the Spotify Artist app and tried to make an account I made it through all of signing up part.  Until I got to the "Cla...
  • Anonymous_User2
  • Casual Listener
  • 722 Views
  • 2 replies
  • 0 likes
  • 722 Views
  • 2 replies
  • 0 likes

CarPlay - Sort Order

Hello, is there a known bug with AppleCar Play and the Spotfiy Sort ordering?I have selected "Recently Added" but that is not shown in CarPlay. Thanks PlanPremiumCountryATDeviceiPhone 6Carplay Mazda 3 2019Operating SystemiOS 12.3.1

  • Newbie
  • Hello,   is there a known bug with AppleCar Play and the Spotfiy Sort ordering? I have selected "Recently Added" but that is not shown in CarPlay.   Thanks   Plan Premium Coun...
  • vlopddap
  • Music Fan
  • 970 Views
  • 2 replies
  • 4 likes
  • 970 Views
  • 2 replies
  • 4 likes

My Recently Played section has disappeared.

PlanPremiumCountryUS DeviceIPhone 8 PlusOperating SystemiOS 12.4.1 My issue is that my Recently Played row has been missing for about a week. I now have a “Shortcuts” section only. I’ve seen a few other people that also have the “Shortcuts” section b...

5C31DD90-268D-44FE-B6E2-74BE467A09C4.png
  • Regular
  •   Plan Premium Country US   Device IPhone 8 Plus Operating System iOS 12.4.1   My issue is that my Recently Played row has been missing for about a week. I now have a “Short...
  • Loxer
  • Spotify Star
  • 661 Views
  • 3 replies
  • 0 likes
  • 661 Views
  • 3 replies
  • 0 likes

Can’t find all my downloaded songs on Spotify

Hello, like the title says I cant find my downloaded spotify songs, I can only find the “liked songs” or my downloaded playlists. My device (iphone7) has the “Home”, “Search” and the “Your Library” tabs, when i go to the Library one i can see my play...

  • Visitor
  • Hello, like the title says I cant find my downloaded spotify songs, I can only find the “liked songs” or my downloaded playlists. My device (iphone7) has the “Home”, “Search” and the “Your Library” t...
  • eltoch
  • Composer
  • 2641 Views
  • 1 replies
  • 0 likes
  • 2641 Views
  • 1 replies
  • 0 likes

Downloading local files on my iPhone creates duplicate songs/files

When I try to download local files from my iTunes into spotify, SOME of the songs do this: In the image (A screenshot from my "Favorites" folder), you can see the "origional" song that's in my playlist (with a red download sign) that isn't syncing wi...

IMG_3797.jpg
  • Newbie
  • When I try to download local files from my iTunes into spotify, SOME of the songs do this:   In the image (A screenshot from my "Favorites" folder), you can see the "origional" song that...
  • 496 Views
  • 0 replies
  • 0 likes
  • 496 Views
  • 0 replies
  • 0 likes

No se ven carátulas de los álbumes en modo offline

Cuando reproduzco música en modo offline no me muestra las carátulas de los álbumes. Alguien sabe por qué sucederá esto? Al parecer no me esta descargando las carátulas.

  • Newbie
  • Cuando reproduzco música en modo offline no me muestra las carátulas de los álbumes. Alguien sabe por qué sucederá esto? Al parecer no me esta descargando las carátulas.
  • Jpgchief
  • Spotify Star
  • 1937 Views
  • 4 replies
  • 2 likes
  • 1937 Views
  • 4 replies
  • 2 likes

Sonos speakers missing from Spotify connect.

PlanPremiumCountryUkDevice iPhone XS MaxOperating SystemiOS 13.1 My Question or IssueAll my Sonos speakers have disappeared from Spotify connect on my iPhone. They are visible on my iPad though! I've tried deleting and reinstalling the app, resetting...

  • Newbie
  •   Plan Premium Country Uk Device  iPhone XS Max Operating System iOS 13.1   My Question or Issue All my Sonos speakers have disappeared from Spotify connect on my iPhone. ...
  • Herr-Gernot
  • Newbie
  • 1814 Views
  • 2 replies
  • 3 likes
  • sonos spotify
  • 1814 Views
  • 2 replies
  • 3 likes

Track embed (iFrame) erratic beahviour

HiI've created a site for a songwriter that contains a number of iFrames using the track embed code. https://patrickmascall.com/discography/For the most part this works but sometimes when clicking on the play button on an iPhone, the message "Open in...

  • Visitor
  • Hi I've created a site for a songwriter that contains a number of iFrames using the track embed code. https://patrickmascall.com/discography/ For the most part this works but sometimes when cl...
  • 511 Views
  • 0 replies
  • 0 likes
  • embed
    Embed Player
    iframe
    player wont play correctly
  • 511 Views
  • 0 replies
  • 0 likes

Songs redownloading

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.1 My Question or IssueRecently when opening Spotify it starts downloading songs. The number of songs vary each time, this morning it was 7 but the other day it was a lot more. However, what I h...

  • Music Fan
  • Plan Premium Country UK Device iPhone 8 Operating System iOS 13.1   My Question or Issue Recently when opening Spotify it starts downloading songs. The number of songs vary each time, ...
  • Loxer
  • Spotify Star
  • 511 Views
  • 2 replies
  • 0 likes
  • 511 Views
  • 2 replies
  • 0 likes

Spotify Deletes my albums and downloading again

PlanPremiumCountryTurkeyDeviceiPhone 7Operating System My Question or Issue spotify removed my downloaded albums continuous. I got almost 700 albums and some of them is always deleting and redownloading. Last night my 122 songs removed and re-downloa...

  • Visitor
  • Plan Premium Country Turkey Device iPhone 7 Operating System     My Question or Issue  spotify removed my downloaded albums continuous. I got almost 700 albums and some of th...
  • Loxer
  • Spotify Star
  • 679 Views
  • 2 replies
  • 0 likes
  • 679 Views
  • 2 replies
  • 0 likes

some songs wont play

PremiumIPhone / iOS 13.1 I cant play some songs on my iphone (i.e. https://open.spotify.com/album/4bNwPPpk01D8pVV9IFSBde) AND(!) in a webclient on a windows PC. They are not greyed out, simply nothing happens when tapping or clicking on the song.Othe...

  • Visitor
  • Premium IPhone / iOS 13.1   I cant play some songs on my iphone (i.e. https://open.spotify.com/album/4bNwPPpk01D8pVV9IFSBde) AND(!) in a webclient on a windows PC. They are not greyed out, si...
  • Loxer
  • Spotify Star
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

Cant download Spotify

Hello, i restarted my old iPad mini and its version 9.3.5 and now i cannot download spotify because it requires a iOS 10 version and i have downloaded in another idevice with the same user and still i cannot download it and doesnt ask me if i want to...

  • Visitor
  • Hello,    i restarted my old iPad mini and its version 9.3.5 and now i cannot download spotify because it requires a iOS 10 version and i have downloaded in another idevice with the same ...
  • Loxer
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

spotify synchronization errors when using spotify connect

PlanPremium DeviceiPhone SEOperating SystemiOS 12.4.1 but error happened on earlier iOS versions already My Question or IssueError conditions:- using spotify on an iPhone connected to a Denon Receiver via spotify connect- listening to a playlist 1. U...

  • Visitor
  • Plan Premium   Device iPhone SE Operating System iOS 12.4.1 but error happened on earlier iOS versions already   My Question or Issue Error conditions: - using spotify on an iPhon...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

Syncing Local Files with Computer

PlanPremiumCountryCanada DeviceIphone 11 ProOperating SystemIOS 13 My Question or IssueRecently, I switched over to an Iphone 11 Pro from Iphone X. I like to download songs that are not available on Spotify from youtube and put them in my playlist an...

  • Visitor
  •   Plan Premium Country Canada   Device Iphone 11 Pro Operating System IOS 13   My Question or Issue Recently, I switched over to an Iphone 11 Pro from Iphone X. I like to d...
  • 432 Views
  • 0 replies
  • 0 likes
  • 432 Views
  • 0 replies
  • 0 likes

Song plays for 10 seconds then starts auto playing Weldon S. Kesterson album???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • tatotorres
  • Casual Listener
  • 813 Views
  • 3 replies
  • 2 likes
  • 813 Views
  • 3 replies
  • 2 likes