Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27920 Views
13 replies
33 likes

27920 Views
13 replies
33 likes

Superuser Contribution Unable to access some artists from my library search.

PlanPremiumCountryUSAPhone: iPhone 6sOperating SystemiOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them in the artists section of my library. This is frustrating because since you update...

Dillbilly
Visitor
Plan Premium Country USA Phone: iPhone 6s Operating System iOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them i...
2020-06-12 11:09:15 AM
2020-06-13 2:38:49 PM
Xenia
Moderator
313 Views
2 replies
0 likes

313 Views
2 replies
0 likes

Spotify Connect won’t connect to devices

PlanPremiumCountryUK DeviceiPhone SE, iPad 2019Operating SystemiOS 13.5 My Question or IssueFor the last 24 hours, whenever I try to connect to a device, it just shows “Connecting” for several minutes then reverts to “Devices Available” without ever ...

Spike57
Regular
Plan Premium Country UK Device iPhone SE, iPad 2019 Operating System iOS 13.5 My Question or Issue For the last 24 hours, whenever I try to connect to a device, it just shows...
2020-06-09 9:14:57 PM
2020-06-13 11:50:28 AM
Spike57
Regular
786 Views
2 replies
0 likes

786 Views
2 replies
0 likes

Superuser Contribution Songs freeze after 10 seconds

PlanPremiumCountryUnited KingdomDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI pay for the premium service, and listen to music daily. Most of the time I have data, however when I do not I have to deal with Spotify more or less giving a ...

oisinvg
Casual Listener
Plan Premium Country United Kingdom Device iPhone 6s Operating System iOS 10 My Question or Issue I pay for the premium service, and listen to music daily. Most of the time I have da...
2020-02-07 7:35:46 PM
2020-06-12 11:10:07 PM
oisinvg
Casual Listener
3322 Views
3 replies
0 likes
10
freeze
Premium

3322 Views
3 replies
0 likes

Solved!! Merging Playlists

Does anyone know how to merge 2 playlists together on an iphone?

chloe-grace13
Newbie
Does anyone know how to merge 2 playlists together on an iphone?
2017-06-02 1:13:32 AM
2020-06-12 10:59:34 PM
pironic
Regular
8660 Views
2 replies
1 likes

8660 Views
2 replies
1 likes

Superuser Contribution Why does shuffle privilege certain songs?

Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot I had because shuffle literally never plays them. ...

donmarquito
Newbie
Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot...
2020-06-11 4:39:13 PM
2020-06-12 4:57:48 PM
Peter
Spotify Legend
542 Views
1 replies
0 likes

542 Views
1 replies
0 likes

Superuser Contribution Pause and playback issue

PlanPremiumCountryUnited States Device(iPhone 11 Pro Max, iPad Pro 2018)Operating System(iOS 13.5) My Question or IssueWhen pausing Spotify, is does not always resume playback when trying to unpause. Whether I pause music using my AirPods or the cont...

Tdwp1985
Casual Listener
...lay button or use my AirPods to resume playback. I then have to press the play/pause buttons several times before music will resume. This happens with both the beta and public release versions of the app....
2020-06-07 7:53:21 PM
2020-06-12 4:49:05 PM
Peter
Spotify Legend
1295 Views
3 replies
0 likes
AirPods
playback
resume

1295 Views
3 replies
0 likes

Spotify Connect Devices Unavailable

Plan: PremiumCountry: USADevice: iPhone 11 Pro MaxOperating System: iOS 13.4.1 My Question or Issue:I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.The other person in my home is signed in to the A...

carolnicolee
Casual Listener
Plan: Premium Country: USA Device: iPhone 11 Pro Max Operating System: iOS 13.4.1 My Question or Issue: I cannot get the Echo devices and groups in my home to show up in my Spo...
2020-06-11 4:44:26 PM
2020-06-12 3:52:54 PM
carolnicolee
Casual Listener
3145 Views
2 replies
0 likes
Alexa
Alexa Echo
Connect
connected devices
connected devices list
Echo
Echo Dot
iphone
iphone 11 pro max

3145 Views
2 replies
0 likes

Superuser Contribution Local file songs not showing up on ios mobile app at all

PlanPremiumCountryUSA Device(iPhone 7, Computer is HP Spectre 360Operating System(iOS 13.4.1, Windows 10 ver 1909) I can't get mt local file music to sync over to my mobile app.the top picture is showing the local file song on the top of this playlis...

albertscecilee
Regular
Plan Premium Country USA Device (iPhone 7, Computer is HP Spectre 360 Operating System (iOS 13.4.1, Windows 10 ver 1909) I can't get mt local file music to sync over to my mob...
2020-04-13 11:39:14 PM
2020-06-11 8:17:54 PM
albertscecilee
Regular
2370 Views
8 replies
0 likes
iphone
Spotify
Windows

2370 Views
8 replies
0 likes

Offline music still being deleted

Ah, the ongoing misery of being a Spotify Premium member.... Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline albums have been undownloaded (again). This is an unresolved recu...

woodandrew90
Roadie
Ah, the ongoing misery of being a Spotify Premium member.... Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline album...
2020-06-09 2:58:27 PM
2020-06-11 8:13:31 PM
Fishtaco
Community Legend
422 Views
3 replies
0 likes

422 Views
3 replies
0 likes

Local files and ensuring they stay downloaded on iPhone.

PlanPremiumCountry Device(iPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local files I have downloaded from my desktop to my device stay there now and are not made unavailable (grey...

Ddavies
Music Fan
Plan Premium Country Device (iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local ...
2020-06-10 12:56:50 AM
2020-06-11 3:54:36 PM
Ddavies
Music Fan
363 Views
2 replies
0 likes

363 Views
2 replies
0 likes

Superuser Contribution Playlist Filter

PlanPremiumCountryHondurasDevice(iPhone 8 plus)Operating System(iOS 10) My Question or IssueI’m having issues with my filter feature. When I want to filter by artist in my liked songs playlist, it doesn´t display all of the liked songs I have of that...

Cristinac_93
Casual Listener
Plan Premium Country Honduras Device (iPhone 8 plus) Operating System (iOS 10) My Question or Issue I’m having issues with my filter feature. When I want to filter by artist ...
2020-06-11 9:20:59 AM
2020-06-11 10:51:24 AM
Mario
Spotify Legend
717 Views
4 replies
0 likes

717 Views
4 replies
0 likes

Superuser Contribution Specific podcast disappeared

PlanPremiumCountryUnited StatesDeviceiPhone 11 proOperating SystemiOS 13.4.1 A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app, both on iPhone, and iPad. I had episodes downloaded on my phone ready to...

ZachyDylan
Casual Listener
Plan Premium Country United States Device iPhone 11 pro Operating System iOS 13.4.1 A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app...
2020-06-11 9:42:20 AM
2020-06-11 10:43:33 AM
Mario
Spotify Legend
1283 Views
3 replies
0 likes
podcast

1283 Views
3 replies
0 likes

Music Randomly Pausing On iOS

Plan PremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.2.2I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a few times a song or once an hour, but it has not stopped

Freakazoid815
Visitor
Plan Premium Country USA Device iPhone XS Operating System iOS 13.2.2 I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a f...
2020-06-11 3:07:50 AM
2020-06-11 3:52:24 AM
Billy-J
Spotify Star
803 Views
1 replies
0 likes

803 Views
1 replies
0 likes

Shuffle on Albums & Playlists - ALWAYS ON!

PlanPremiumCountryUK/GBDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueThis has been going on for some time now, and no, I don't want to tap to remove the shuffle once I'm in the album or playlist. It shouldn't be automatically ...

axmatt
Newbie
Plan Premium Country UK/GB Device iPhone 11 Pro Max Operating System iOS 13.5.1 My Question or Issue This has been going on for some time now, and no, I don't want to tap to remove t...
2020-06-07 5:33:10 PM
2020-06-10 11:13:23 PM
OneByBoo
Roadie
681 Views
1 replies
0 likes
album
Albums
always on
Playlists
shuffle
shuffle always on

681 Views
1 replies
0 likes

Superuser Contribution Like dislike button disappeared

hello, since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times and nothing changed. I use Spotify on iOS and the latest ...

Anton21
Visitor
hello, since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times...
2020-06-07 12:50:13 PM
2020-06-10 11:09:58 AM
Elena
Moderator
352 Views
1 replies
1 likes

352 Views
1 replies
1 likes

Spotify won’t connect to internet, Apple Music and iHeart work fine. Paying for premium!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Carrie72
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-06-09 12:03:35 AM
2020-06-10 9:36:11 AM
Billy-J
Spotify Star
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Empty unnamed playlists

PlanPremiumCountryUS Device(iPhone 11)Operating System(iOS 13.4.1) My Question or IssueI have a string of empty, unnamed playlists at the bottom of my “Playlists” section. Uninstalling and reinstalling doesn’t work, deleting cache. I even got a new p...

rayadverb
Regular
Plan Premium Country US Device (iPhone 11) Operating System (iOS 13.4.1) My Question or Issue I have a string of empty, unnamed playlists at the bottom of my “Playlists” sect...
2020-06-09 9:05:37 PM
2020-06-09 11:43:06 PM
rayadverb
Regular
1017 Views
2 replies
0 likes

1017 Views
2 replies
0 likes

spotify still uses mobile data even when blocked in settings

In the iOS Settings, under Mobile Data, I blocked Spotify from using mobile data. Although, as soon as i'm off my Wifi, spotify starts to use mobile data, which i can easily prove in the mobile data statistics. It seems to be a pretty old or recurrin...

ddschmid-ch
Casual Listener
In the iOS Settings, under Mobile Data, I blocked Spotify from using mobile data. Although, as soon as i'm off my Wifi, spotify starts to use mobile data, which i can easily prove in the mobile data ...
2020-05-23 4:32:58 PM
2020-06-09 10:15:49 PM
Fishtaco
Community Legend
529 Views
2 replies
1 likes
mobile data consumption

529 Views
2 replies
1 likes

Superuser Contribution [iOS] iOS device volume gets adjusted to Spotify volume on Computer

PlanPremiumCountryCzech RepublicDeviceiPhone 11Operating SystemiOS 13.5 My Question or IssueWhen I'm listening to music through the Spotify Desktop App on Windows 10 and I open the iOS Spotify App just to control the Desktop one, then the iOS App adj...

jfe
Casual Listener
Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS 13.5 My Question or Issue When I'm listening to music through the Spotify Desktop App on Windows 10 and I op...
2020-06-05 9:41:30 PM
2020-06-09 9:51:41 PM
jfe
Casual Listener
455 Views
3 replies
0 likes

455 Views
3 replies
0 likes

Spotify Connect - A weird one...

Hello all. First, a quick system and network summary: I have four discrete networks; 2.4GHz wireless, 5GHz wireless, wired Powerline and Sonos Mesh via a Sonos Boost all going into a single router. All software and systems up to date with latest vers...

bluesden
Casual Listener
Hello all. First, a quick system and network summary: I have four discrete networks; 2.4GHz wireless, 5GHz wireless, wired Powerline and Sonos Mesh via a Sonos Boost all going into a single ...
2020-04-25 3:54:22 PM
2020-06-09 10:57:44 AM
bluesden
Casual Listener
1995 Views
3 replies
2 likes

1995 Views
3 replies
2 likes

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