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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36415 Views

40 replies

10 likes

  • 36415 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101662 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1266 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298523 Views

61 replies

16 likes

  • 298523 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125569 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Windows app changes iPhone system volume without being connected

I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's not helpful when I keep my phone muted almost excl...

Newbie

I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's...

Mario

Spotify Legend

618 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect no longer working from iOS > Amazon Echo

PlanPremiumDeviceiPhone XSOperating SystemiOS 12.3.1 My Issue:When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices listed. I have to manually ask the Amazon Echo to connect to Spotify, "Alex...

Casual Listener

Plan Premium Device iPhone XS Operating System iOS 12.3.1   My Issue: When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices lis...

Mihail

Spotify Legend

2338 Views

3 replies

2 likes

  • 2338 Views
  • 3 replies
  • 2 likes

Songs doesn’t play past 10 seconds in Spotify Web Browser

Extra Details: PlanFree CountryU.A.E DeviceiPad Air Operating SystemiPad OS (Latest Version) My Question or IssueSound stops every time it passes 10 seconds, works in other device except this one. Any fix?

Visitor

Extra Details:   Plan Free   Country U.A.E   Device iPad Air   Operating System iPad OS (Latest Version)   My Question or Issue Sound stops every time it passe...

Billy-J

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
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Solved!!Superuser Contribution Artist Songs in the Library are not showed

PlanPremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.4.8) My Question or IssueWhen I go to Libray-> Artists it usually showed my favourised or downlaoded songs. Now it just shows the page of the artist comes up but I don't want to listen ...

Visitor

Plan Premium Country Germany Device (iPhone 6) Operating System (iOS 12.4.8)   My Question or Issue When I go to Libray-> Artists it usually showed my favourised or downlaoded songs...

Jeremy

Spotify Legend

683 Views

1 replies

1 likes

iOS 12.4
  • 683 Views
  • 1 replies
  • 1 likes

Superuser Contribution IOS APP CRASHING & LOCAL FILES NOW GRAY/NOT PLAYING

PlanPremiumCountryUSADevice(iPhone)Operating System(iOS 14.2) My Question or IssueI listen to music/Spotify for virtually 6-8 hours a day. For the past couple of weeks, the app has regularly crashed about every 2-3 songs. Today, it continued to do th...

Roadie

Plan Premium Country USA Device (iPhone) Operating System (iOS 14.2)   My Question or Issue I listen to music/Spotify for virtually 6-8 hours a day.  For the past couple of weeks,...

Alex

Spotify Legend

1258 Views

1 replies

1 likes

  • 1258 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing songs that aren’t in my playlist?

My Question or IssueSpotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this a few times and have gone through the help forums to see if ...

Visitor

  My Question or Issue Spotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this...

Elena

Moderator

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
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Superuser Contribution Playlist button bug?

PlanPremiumCountryBrazil DeviceiPhone XSOperating SystemiOS 14.2 My Question or IssueFor a long time, I noted that the playlist button for my account doesn't change its state when I play the playlist songs, why this is happening? This is just with me...

Spotify Star

  Plan Premium Country Brazil   Device iPhone XS Operating System iOS 14.2   My Question or Issue For a long time, I noted that the playlist button for my account doesn't c...

Ver

Spotify Legend

745 Views

1 replies

0 likes

bug
Play Button
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  • 1 replies
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Superuser Contribution “Die Drei ???” is not playing on my phone but works fine on my PC

PlanPremiumCountryHongkongDeviceiPhone 7Max)Operating SystemiOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. On my iPhone, it only shows up the title but not the actual track. However, if...

Casual Listener

Plan Premium Country Hongkong Device iPhone 7Max) Operating System iOS 14   I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. ...

Alex

Spotify Legend

1124 Views

6 replies

0 likes

  • 1124 Views
  • 6 replies
  • 0 likes

Superuser Contribution My app crashes while playing music and battery empty very quickly when using Spotify

PlanPremiumNetherlands Device(iPhone XS iOS 13.5.1) My Question or IssueMy phone has most recent software. Indië Spotify app Most recent update. Every time I use the app on my phone the app crashes while playing music. Also battery is empty very quic...

Regular

Plan Premium Netherlands    Device (iPhone XS  iOS 13.5.1)   My Question or Issue My phone has most recent software. Indië Spotify app Most recent update. Every time I us...

Mihail

Spotify Legend

1473 Views

7 replies

0 likes

  • 1473 Views
  • 7 replies
  • 0 likes

Like Songs of an artist suddenly gone

PlanPremiumCountryGermanyDeviceIphone 11 pro max Operating SystemIOS 14.2 My Question or IssueWhen I click on an artist it always shows me at the top something called 'like Songs' or something. I really like this Feature. Sometimes I find a Song and ...

Regular

Plan Premium Country Germany Device Iphone 11 pro max  Operating System IOS 14.2   My Question or Issue When I click on an artist it always shows me at the top something called 'l...

smurfnturf

Casual Listener

881 Views

5 replies

3 likes

  • 881 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution HomePod out of sync (stereo) in iOS 14

PlanFree/PremiumCountry Thailand DeviceIphone 11 / HomePod 1st gen Operating System(iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or IssueWhen I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 m...

Newbie

Plan Free/Premium Country  Thailand   Device Iphone 11 / HomePod 1st gen    Operating System (iOS 14.1, HomePod 14.2 / Spotify 8.5.83)   My Question or I...

Alex

Spotify Legend

2144 Views

1 replies

0 likes

HomePod
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  • 0 likes

Superuser Contribution Audio books on one device music on a other?

Hi, I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each other. This function is great between my Iphone and my Apple ...

Casual Listener

Hi,   I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each o...

Jeremy

Spotify Legend

1109 Views

1 replies

0 likes

  • 1109 Views
  • 1 replies
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Solved!!Superuser Contribution Some Local Files Not Playing on Iphone 12 Pro

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my new phone many songs show up and are not grayed out but h...

Casual Listener

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my ne...

Elena

Moderator

2033 Views

3 replies

0 likes

  • 2033 Views
  • 3 replies
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Superuser Contribution [iOS][Playlists] Reorder songs in playlist on iOS

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads. Currently, when you click “edit” on a playlist, you can only rename it and remove songs: I understand you can do this the desktop and android versions already...

Visitor

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads.   Currently, when you click “edit” on a playlist, you can only rename it and remove songs:   ...

Mario

Spotify Legend

1717 Views

2 replies

0 likes

iOS
Playlists
  • 1717 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle By Default Sucks_WHY NO OPTION TO TURN OFF SHUFFLE INDEFINITELY

How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should have the option. I have been repeatedly looked up a...

Casual Listener

How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should ...

Alex

Spotify Legend

970 Views

2 replies

2 likes

  • 970 Views
  • 2 replies
  • 2 likes

Spotify is not working when I'm on my phone

my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work

Visitor

my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work  

Billy-J

Spotify Star

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Album Art is not showing on playlist tracks

PlanPremiumCountryUKDevice(iPhone 11 ProOperating System(iOS) My Question or IssueAlbum art does not show on local file created playlists when the tracks are playing even though the playlist does have an image

Regular

Plan Premium Country UK Device (iPhone 11 Pro Operating System (iOS)   My Question or Issue Album art does not show on local file created playlists when the tracks are playing even tho...

Billy-J

Spotify Star

710 Views

1 replies

0 likes

album art
iOS
local files
Playlists
  • 710 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify change automatically the songs

I am using spotify on my iphone and ipad.Since a couple of days, spotify changes automatically the songs every 15 to 30s.Please solve this issue quickly. If not I cancel my registration.ThanksBRStéphane

Visitor

I am using spotify on my iphone and ipad. Since a couple of days, spotify changes automatically the songs every 15 to 30s. Please solve this issue quickly. If not I cancel my registration. Thanks ...

Ivan

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Solved!! Mixtapes are gone

I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app? Thanks a lot. Greetz Woogie

Regular

I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app?   Thanks a lot. &...

Emilia_8

Community Legend

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
  • 0 likes