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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28455 Views

40 replies

8 likes

  • 28455 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93205 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
  • 922 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293047 Views

60 replies

15 likes

  • 293047 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123339 Views

19 replies

38 likes

  • 123339 Views
  • 19 replies
  • 38 likes

Album Art is not showing on playlist tracks

PlanPremiumCountryUKDevice(iPhone 11 ProOperating System(iOS) My Question or IssueAlbum art does not show on local file created playlists when the tracks are playing even though the playlist does have an image

Regular

Plan Premium Country UK Device (iPhone 11 Pro Operating System (iOS)   My Question or Issue Album art does not show on local file created playlists when the tracks are playing even tho...

Billy-J

Spotify Star

689 Views

1 replies

0 likes

album art
iOS
local files
Playlists
  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify change automatically the songs

I am using spotify on my iphone and ipad.Since a couple of days, spotify changes automatically the songs every 15 to 30s.Please solve this issue quickly. If not I cancel my registration.ThanksBRStéphane

Visitor

I am using spotify on my iphone and ipad. Since a couple of days, spotify changes automatically the songs every 15 to 30s. Please solve this issue quickly. If not I cancel my registration. Thanks ...

Ivan

Spotify Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Solved!! Mixtapes are gone

I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app? Thanks a lot. Greetz Woogie

Regular

I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app?   Thanks a lot. &...

Emilia_8

Community Legend

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Superuser Contribution Permanent overlay in watch series 3

PlanPremiumCountryGermanyDeviceiPhone 11, Apple Watch Series 3Operating SystemiOS 14.1, watchOS My Question or IssueI have an overlay asking me if I want to stream on my watch that doesn‘t go away. By pressing the screen I can actually operate the bu...

Visitor

  Plan Premium Country Germany Device iPhone 11, Apple Watch Series 3 Operating System iOS 14.1, watchOS    My Question or Issue I have an overlay asking me if I want to str...

Alex

Spotify Legend

778 Views

2 replies

1 likes

  • 778 Views
  • 2 replies
  • 1 likes

Spotify app keeps closing

PlanPremiumCountryU.S.ADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issueor two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening the app even though I had music going on it. It’s been happening to me for ...

Visitor

Plan Premium Country U.S.A Device iPhone 8 Operating System iOS 14.2   My Question or Issue or two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening...

Billy-J

Spotify Star

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Spotify Free on Mobile

Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then switch to a new album altogether. Am I missing somet...

Casual Listener

Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then s...

Billy-J

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still using data?

Hello! Operating on an iPhone XR with IOS 14, premium user. When cellular data is switched off (and I’ve made sure of it) Spotify still gives me the option and ability to listen to anything; downloaded or not. Seeing as I don’t have infinite data to ...

Visitor

Hello! Operating on an iPhone XR with IOS 14, premium user. When cellular data is switched off (and I’ve made sure of it) Spotify still gives me the option and ability to listen to anything; download...

Jeremy

Spotify Legend

1811 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

No offline listening on Premium on iPhone

PlanPremiumCountryCzech RepublicDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI have Spotify Premium and although I'm not getting ads, the offline listening feature doesn't work on my phone. I can see the little icons next to the downloade...

Casual Listener

Plan Premium Country Czech Republic Device iPhone 6 Operating System iOS 12   My Question or Issue I have Spotify Premium and although I'm not getting ads, the offline listening featur...

Billy-J

Spotify Star

686 Views

3 replies

0 likes

  • 686 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files songs from laptop aren't downloading on my Iphone

DeviceiPhone 11 Operating SystemiOS14.01 My Question or IssueRecently I have downloaded mp3 music from youtube to add to Spotify because of their unavailability. I add the music to my Spotify from my computer's local files but on my iPhone, the songs...

Newbie

Device iPhone 11  Operating System iOS14.01   My Question or Issue Recently I have downloaded mp3 music from youtube to add to Spotify because of their unavailability. I add the music...

Ver

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Layout and Some Problems

Hey, I’ve had this problem for about a month or two now, but I figured now would be a good time to talk about it. I must have gotten an update or something on Spotify, because before I knew it, the whole layout had changed. (See pic) Maybe it’s a com...

Newbie

  Hey, I’ve had this problem for about a month or two now, but I figured now would be a good time to talk about it.    I must have gotten an update or something on Spotify, because ...

Jeremy

Spotify Legend

1317 Views

4 replies

1 likes

  • 1317 Views
  • 4 replies
  • 1 likes

Superuser Contribution Bug, test or new design? Play menu on iOS

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 14.1 My Question or IssueI have a New play menu design witch looks really bad. No one of my friends have it. Is it a bug, test or a new design that is rolling out?

Visitor

  Plan Premium Country Sweden Device iPhone X Operating System iOS 14.1   My Question or Issue I have a New play menu  design witch looks really bad. No one of my friends ha...

Mihail

Spotify Legend

2645 Views

7 replies

0 likes

  • 2645 Views
  • 7 replies
  • 0 likes

Superuser Contribution Resuming Playback via bluetooth

PlanPremiumCountryU.KDeviceiPhone XSOperating Systemios14 My Question or Issue When I used to get in to my car my phone would connect to bluetooth and automatically resume Spotify playback. Since the IOS14 update now when I get in to the car the phon...

Casual Listener

  Plan Premium Country U.K Device iPhone XS Operating System ios14   My Question or Issue   When I used to get in to my car my phone would connect to bluetooth and automati...

Mihail

Spotify Legend

2350 Views

3 replies

0 likes

playback
  • 2350 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files downloaded but don't show up on iOS

PlanFamily PlanCountryUSADeviceiPhone XsOperating SystemiOS 14 My Question or IssueWhen I go to add local files to my phone, it shows that they are being downloaded, however they do not show up in the playlist that they are associated with. The Spoti...

Visitor

Plan Family Plan Country USA Device iPhone Xs Operating System iOS 14   My Question or Issue When I go to add local files to my phone, it shows that they are being downloaded, however ...

Ver

Spotify Legend

1043 Views

1 replies

0 likes

  • 1043 Views
  • 1 replies
  • 0 likes

Music randomly pausing on Iphone11

PlanPremiumCountryHong KongDeviceIphone11Operating SystemiOS 14.0.1 My Question or IssueSpotify randomly pausing. I have tried to reinstall, check the battery saving mode like the android post but all the solution are not working for me.

Newbie

Plan Premium Country Hong Kong Device Iphone11 Operating System iOS 14.0.1   My Question or Issue Spotify randomly pausing. I have tried to reinstall, check the battery saving mode lik...

Billy-J

Spotify Star

594 Views

1 replies

1 likes

  • 594 Views
  • 1 replies
  • 1 likes

Superuser Contribution Codes and pictures not showing

PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 14 My Question or IssueEvery time i click the 3 dots next to a song or album or anything else i will never see the code or picture and instead it is just blank. I have tried logging in on multipl...

Visitor

  Plan Premium Country UK Device iPhone 11 Operating System iOS 14   My Question or Issue Every time i click the 3 dots next to a song or album or anything else i will never see ...

Xenia

Moderator

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
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Superuser Contribution “songs based on” feature gone

PlanPremium CountryPhilippines DeviceIphone 11Operating SystemiOS 14.0.1 My Question or IssueI just recently updated to ios14 and I noticed that the “songs based on” feature is gone. When I like a song and search it on spotify, I will play it. And us...

Visitor

Plan Premium   Country Philippines   Device Iphone 11 Operating System iOS 14.0.1   My Question or Issue I just recently updated to ios14 and I noticed that the “songs ba...

Mihail

Spotify Legend

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Solved!! Adding Songs to a Playlist

PlanFreeCountryUnited StatesOperating SystemiOS My Question or IssuePreviously on the Spotify free mobile version, when you wanted to add a song from a specific artist to a playlist, you would search that artist, click on the list of their songs “and...

Visitor

Plan Free Country United States Operating System iOS    My Question or Issue Previously on the Spotify free mobile version, when you wanted to add a song from a specific artist to a...

Billy-J

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Lyric problem!!!!

PlanPremiumCountry DeviceiPhone 8My Question or IssueI don’t have access to the lyric feature and I don’t know why! I’ve upgraded my phone and account like a thousand times and still doesn’t work:(. This is very frustrating because I’ve always wanted...

Visitor

Plan Premium Country   Device iPhone 8 My Question or Issue I don’t have access to the lyric feature and I don’t know why! I’ve upgraded my phone and account like a thousand times and sti...

Billy-J

Spotify Star

764 Views

1 replies

2 likes

  • 764 Views
  • 1 replies
  • 2 likes

Solved!! “somethine went wrong”when using beta applewatch

PlanPremiumCountryChinaDevice(iPhone 11 Pro)(Apple Watch 6)Operating System(iOS 14.1)(AWOS 7.0.2)Hi,When I chosen play on "BETA Apple Watch ", the following screen always come out. *reboot the Apple watch*reinstall the Spotify app* turn on "WLAN & Ce...

Visitor

Plan Premium Country China Device (iPhone 11 Pro)(Apple Watch 6) Operating System (iOS 14.1)(AWOS 7.0.2) Hi, When I chosen play on "BETA Apple Watch ", the following screen always come out...

Billy-J

Spotify Star

2072 Views

1 replies

2 likes

  • 2072 Views
  • 1 replies
  • 2 likes

Apple Watch beta App

Hi,I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. May you know how to solve it?

Casual Listener

Hi, I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. ...

Billy-J

Spotify Star

3613 Views

6 replies

0 likes

Apple Watch
Apple Watch cellular
Apple watch ios
Apple Watch Spotify
beta App Apple Watch
  • 3613 Views
  • 6 replies
  • 0 likes