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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237418 Views

27 replies

5 likes

  • 237418 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118626 Views

116 replies

13 likes

Other
  • 118626 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305456 Views

62 replies

16 likes

  • 305456 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130803 Views

19 replies

38 likes

  • 130803 Views
  • 19 replies
  • 38 likes

Superuser Contribution [iOS][Other] Bug: queueing a non-downloaded song causes crash

On iOS or macOS, when I queue a non-downloaded song, once that song is reached the app stops playing music, and I have to close and reopen several times for it to work. I keep most of my songs downloaded due to the bad service I usually have and this...

Visitor

On iOS or macOS, when I queue a non-downloaded song, once that song is reached the app stops playing music, and I have to close and reopen several times for it to work.    I keep most of ...

Mario

Spotify Legend

561 Views

1 replies

0 likes

iOS
Other
  • 561 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Battery sent from 98% to 40% in an hour

Device (iPhone 7 Plus)Operating System (iOS 12.1.2) My Question or IssueBattery is seriously draining even when plugged into power, background app refresh turned off and Spotify app is closed (double clicked and closed).

Regular

Device (iPhone 7 Plus) Operating System (iOS 12.1.2)   My Question or Issue Battery is seriously draining even when plugged into power, background app refresh turned off and Spotif...

Alex

Spotify Legend

58773 Views

12 replies

4 likes

  • 58773 Views
  • 12 replies
  • 4 likes

Solved!!Superuser Contribution lancelmc22

PlanPremiumCountryUSADevice(iPhone Xs Max)Operating System(iOS 14.2) My Question or IssueI use the playlist section of the app to save albums in playlist folders that I create and organize by genre. After the last Spotify update, I noticed that the a...

Music Fan

Plan Premium Country USA Device (iPhone Xs Max) Operating System (iOS 14.2)   My Question or Issue I use the playlist section of the app to save albums in playlist folders that I creat...

Alex

Spotify Legend

11594 Views

25 replies

1 likes

bug
  • 11594 Views
  • 25 replies
  • 1 likes

Spotify Beta for Apple Watch freezes

Premium PlanDevice(iPhone 11, Apple Watch S3) I don't recall opting in to the beta for the apple watch spotify app but I ended up having it on my watch somehow. Is there any way to opt out of it? I've tried uninstalling the beta app from my watch and...

Casual Listener

  Premium Plan Device (iPhone 11, Apple Watch S3)   I don't recall opting in to the beta for the apple watch spotify app but I ended up having it on my watch somehow.  Is there an...

Billy-J

Spotify Star

1129 Views

3 replies

0 likes

  • 1129 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle missing (off) for one playlist (free plan)

My Question or Issue:Previously, all my playlists had shuffle on. I like that. Now one of them has shuffle off. When I look at the list of playlists in “your library”, “Haruki Murakami’s vinyl collection” is the only one that doesn’t have the shuffle...

Regular

My Question or Issue: Previously, all my playlists had shuffle on. I like that. Now one of them has shuffle off. When I look at the list of playlists in “your library”, “Haruki Murakami’s vinyl coll...

Yg4L

Regular

1568 Views

10 replies

0 likes

  • 1568 Views
  • 10 replies
  • 0 likes

Solved!! Some users see random song playing instead of song directly selected from artist page

PlanFreeCountryMultiple (e.g. USA). DeviceMultiple (e.g. iPhone)Operating SystemMultiple (e.g. iOS) My Question or IssueSome users are seeing something strange with Spotify.1. User searches for and browses to artist page, namely "Farhod"2. Clicks on ...

Visitor

Plan Free Country Multiple (e.g. USA).   Device Multiple (e.g. iPhone) Operating System Multiple (e.g. iOS)   My Question or Issue Some users are seeing something strange with Sp...

EthanS1

Community Legend

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Spotify local files show up on iPhone but not on computer

I have local files downloaded to my computer for a playlist that I want to make. This playlist has been working fine for about a month, and I have the files downloaded on my phone and the playlist works fine there as well. However, today some of the ...

Casual Listener

I have local files downloaded to my computer for a playlist that I want to make. This playlist has been working fine for about a month, and I have the files downloaded on my phone and the playlist wo...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Solved!! App constantly crashing listening to music

Plan: PremiumCountry: Australia Device: iPhone 10Operating System: iOS 14.2 My Question or IssueSpotify application constantly crashing whilst listening to music. Occurs both when phone is unlocked and locked, and the app closes fully (have to reopen...

Casual Listener

Plan: Premium Country: Australia   Device: iPhone 10 Operating System: iOS 14.2   My Question or Issue Spotify application constantly crashing whilst listening to music. Occurs ...

isabellagrace98

Casual Listener

1279 Views

2 replies

1 likes

  • 1279 Views
  • 2 replies
  • 1 likes

Iphone 6 plus: even with data cellular on, I can't stream music if im not connected to wifi

I live in Italy and use Fastweb as my data cellular provider, but the app doesn't seem to recognize that the cellular data is on and it keeps asking me to turn it on when im not connected to the wifi.PlanPremiumCountryItalyDeviceIphone 6 plusOperatin...

Visitor

I live in Italy and use Fastweb as my data cellular provider, but the app doesn't seem to recognize that the cellular data is on and it keeps asking me to turn it on when im not connected to the wifi...

Billy-J

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile iOS Turn Shuffle Off Option free version

PlanFreeCountryUnited StatesDeviceiPhone 6sOperating SystemiOS My Question or IssueI have a couple of playlists that I set up in a particular order to listen to and I don't want those specific playlists to be shuffled. Is it possible to update the ap...

Visitor

Plan Free Country United States Device iPhone 6s Operating System iOS   My Question or Issue I have a couple of playlists that I set up in a particular order to listen to and I don't w...

Mihail

Spotify Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Solved!! Albums/songs liked on Mac don't appear on iPhone

PlanPremiumCountryBelgiumDeviceMacBook Air 2017 - iPhone SEOperating SystemmacOS Big Sur 11.0.1 - iOS 14.2 My Question or IssueWhen I like a song or album on Spotify desktop, it doesn’t appear on my iPhone, not in the liked songs nor in the albums li...

Casual Listener

Plan Premium Country Belgium Device MacBook Air 2017 - iPhone SE Operating System macOS Big Sur 11.0.1 - iOS 14.2   My Question or Issue When I like a song or album on Spotify desktop,...

mamamou2001

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Superuser Contribution Do not see recently saved playlists in library

PlanPremiumCountryUSADevice(iPhone 11 Pro 2020)Operating SystemiOS 14 (Happened on previous iOS as well.) My Question or IssueWhen I download and save a recently found (playlist/album/movie soundtrack) it does not show up in my library. Even after do...

Newbie

Plan Premium Country USA Device (iPhone 11 Pro  2020) Operating System iOS 14  (Happened on previous iOS as well.)   My Question or Issue When I download and save a recently ...

Elena

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not playing

I have downloaded some local files in the past and play it on my iphone, and everything was working perfectly, but after the latest update for spotify, all of my local files music will not play, and not even able to be re-downloaded (it just uninstal...

Casual Listener

I have downloaded some local files in the past and play it on my iphone, and everything was working perfectly, but after the latest update for spotify, all of my local files music will not play, and ...

Alex

Spotify Legend

8567 Views

5 replies

1 likes

  • 8567 Views
  • 5 replies
  • 1 likes

Superuser Contribution How can I stop Spotify starting automatically when connected to car

PlanFree/PremiumCountryRomaniaDevice(iPhone 6s)Operating System(iOS 10) My Question or IssueHi.I have this issue for some time now. Almost everytime my phone connect to my car via bluetooth spotify starts playing. Even if I'm listening to radio, CD o...

Casual Listener

Plan Free/Premium Country Romania Device (iPhone 6s) Operating System (iOS 10)   My Question or Issue Hi. I have this issue for some time now. Almost everytime my phone connect to my ...

Jeremy

Spotify Legend

1987 Views

3 replies

0 likes

  • 1987 Views
  • 3 replies
  • 0 likes

Superuser Contribution App keeps crashing

Spoiler (Highlight to read) Hey, so im on iOS 14.2, running spotify 8.5.84.680 and for some reason my app keeps crashing after ~1:30 minutes. This suddenly started happening like a week ago and it’s driving me NUTS. Any help?

Regular

  Hey, so im on iOS 14.2, running spotify 8.5.84.680 and for some reason my app keeps crashing after ~1:30 minutes. This suddenly started happening like a week ago and it’s driving me NUTS. Any...

Ivan

Spotify Legend

771 Views

1 replies

2 likes

  • 771 Views
  • 1 replies
  • 2 likes

Superuser Contribution Song stops and resets to 3 seconds in

This has been going on for about a week now. I'll just play a song, and it'll just stop around 50-60 seconds in and when I go to Spotify, it says the song is 3 seconds in and I can't play it until I skip it and go back to it. It doesn't happen every ...

Visitor

This has been going on for about a week now. I'll just play a song, and it'll just stop around 50-60 seconds in and when I go to Spotify, it says the song is 3 seconds in and I can't play it until I ...

Ivan

Spotify Legend

2678 Views

1 replies

0 likes

  • 2678 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes shortly after going into sleep mode

PlanPremiumCountryCanadaDeviceiPad Mini 4Operating SystemiPadOS 14.1 My Question or IssueMy app will abruptly close about a minute and a half after my device enters sleep mode. I've used other apps that play media in sleep mode and none have the same...

Regular

  Plan Premium Country Canada Device iPad Mini 4 Operating System iPadOS 14.1   My Question or Issue My app will abruptly close about a minute and a half after my device enters s...

BigBologna

Regular

2726 Views

6 replies

0 likes

  • 2726 Views
  • 6 replies
  • 0 likes

[iOS][Developer] Fix iOS 14 app widget impact on queue

I've added Spotify's new iOS 14 widget to my home screen (the square version, unclear if same impact is taking place in rectangular version). Every time I click into my app via the widget (which navigates to whatever current playlist I am listening t...

Newbie

I've added Spotify's new iOS 14 widget to my home screen (the square version, unclear if same impact is taking place in rectangular version). Every time I click into my app via the widget (which navi...

583 Views

0 replies

0 likes

Developer
iOS
  • 583 Views
  • 0 replies
  • 0 likes

Superuser Contribution Listing Artists in alphabetical order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOSMy Question or IssuePutting Artists into alphabetical order I am using Spotify Premium on 2 iPod Touch6s and an...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS My Question or Issue Putting Ar...

Ver

Spotify Legend

1434 Views

3 replies

0 likes

  • 1434 Views
  • 3 replies
  • 0 likes

Superuser Contribution Apple Watch 4 not showing player

I have and Apple Watch 4 and an iPhone 12 Pro both with the lates OS version.Sometimes when I listen to some music from Spotify and I turn the wrist my Watch does not show the music player but just the Watch face.Is it a Spotify bug or there's an opt...

Regular

I have and Apple Watch 4 and an iPhone 12 Pro both with the lates OS version. Sometimes when I listen to some music from Spotify and I turn the wrist my Watch does not show the music player but just...

Jeremy

Spotify Legend

1932 Views

13 replies

1 likes

  • 1932 Views
  • 13 replies
  • 1 likes