Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35637 Views

40 replies

10 likes

  • 35637 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100805 Views

115 replies

12 likes

Other
  • 100805 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1234 Views

0 replies

0 likes

iOS
  • 1234 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297906 Views

61 replies

16 likes

  • 297906 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125336 Views

19 replies

38 likes

  • 125336 Views
  • 19 replies
  • 38 likes

No offline listening on Premium on iPhone

PlanPremiumCountryCzech RepublicDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI have Spotify Premium and although I'm not getting ads, the offline listening feature doesn't work on my phone. I can see the little icons next to the downloade...

Casual Listener

Plan Premium Country Czech Republic Device iPhone 6 Operating System iOS 12   My Question or Issue I have Spotify Premium and although I'm not getting ads, the offline listening featur...

Billy-J

Spotify Star

711 Views

3 replies

0 likes

  • 711 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files songs from laptop aren't downloading on my Iphone

DeviceiPhone 11 Operating SystemiOS14.01 My Question or IssueRecently I have downloaded mp3 music from youtube to add to Spotify because of their unavailability. I add the music to my Spotify from my computer's local files but on my iPhone, the songs...

Newbie

Device iPhone 11  Operating System iOS14.01   My Question or Issue Recently I have downloaded mp3 music from youtube to add to Spotify because of their unavailability. I add the music...

Ver

Spotify Legend

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Layout and Some Problems

Hey, I’ve had this problem for about a month or two now, but I figured now would be a good time to talk about it. I must have gotten an update or something on Spotify, because before I knew it, the whole layout had changed. (See pic) Maybe it’s a com...

Newbie

  Hey, I’ve had this problem for about a month or two now, but I figured now would be a good time to talk about it.    I must have gotten an update or something on Spotify, because ...

Jeremy

Spotify Legend

1349 Views

4 replies

1 likes

  • 1349 Views
  • 4 replies
  • 1 likes

Superuser Contribution Bug, test or new design? Play menu on iOS

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 14.1 My Question or IssueI have a New play menu design witch looks really bad. No one of my friends have it. Is it a bug, test or a new design that is rolling out?

Visitor

  Plan Premium Country Sweden Device iPhone X Operating System iOS 14.1   My Question or Issue I have a New play menu  design witch looks really bad. No one of my friends ha...

Mihail

Spotify Legend

2678 Views

7 replies

0 likes

  • 2678 Views
  • 7 replies
  • 0 likes

Superuser Contribution Resuming Playback via bluetooth

PlanPremiumCountryU.KDeviceiPhone XSOperating Systemios14 My Question or Issue When I used to get in to my car my phone would connect to bluetooth and automatically resume Spotify playback. Since the IOS14 update now when I get in to the car the phon...

Casual Listener

  Plan Premium Country U.K Device iPhone XS Operating System ios14   My Question or Issue   When I used to get in to my car my phone would connect to bluetooth and automati...

Mihail

Spotify Legend

2404 Views

3 replies

0 likes

playback
  • 2404 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files downloaded but don't show up on iOS

PlanFamily PlanCountryUSADeviceiPhone XsOperating SystemiOS 14 My Question or IssueWhen I go to add local files to my phone, it shows that they are being downloaded, however they do not show up in the playlist that they are associated with. The Spoti...

Visitor

Plan Family Plan Country USA Device iPhone Xs Operating System iOS 14   My Question or Issue When I go to add local files to my phone, it shows that they are being downloaded, however ...

Ver

Spotify Legend

1057 Views

1 replies

0 likes

  • 1057 Views
  • 1 replies
  • 0 likes

Music randomly pausing on Iphone11

PlanPremiumCountryHong KongDeviceIphone11Operating SystemiOS 14.0.1 My Question or IssueSpotify randomly pausing. I have tried to reinstall, check the battery saving mode like the android post but all the solution are not working for me.

Newbie

Plan Premium Country Hong Kong Device Iphone11 Operating System iOS 14.0.1   My Question or Issue Spotify randomly pausing. I have tried to reinstall, check the battery saving mode lik...

Billy-J

Spotify Star

605 Views

1 replies

1 likes

  • 605 Views
  • 1 replies
  • 1 likes

Superuser Contribution Codes and pictures not showing

PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 14 My Question or IssueEvery time i click the 3 dots next to a song or album or anything else i will never see the code or picture and instead it is just blank. I have tried logging in on multipl...

Visitor

  Plan Premium Country UK Device iPhone 11 Operating System iOS 14   My Question or Issue Every time i click the 3 dots next to a song or album or anything else i will never see ...

Xenia

Spotify Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Superuser Contribution “songs based on” feature gone

PlanPremium CountryPhilippines DeviceIphone 11Operating SystemiOS 14.0.1 My Question or IssueI just recently updated to ios14 and I noticed that the “songs based on” feature is gone. When I like a song and search it on spotify, I will play it. And us...

Visitor

Plan Premium   Country Philippines   Device Iphone 11 Operating System iOS 14.0.1   My Question or Issue I just recently updated to ios14 and I noticed that the “songs ba...

Mihail

Spotify Legend

815 Views

2 replies

0 likes

  • 815 Views
  • 2 replies
  • 0 likes

Solved!! Adding Songs to a Playlist

PlanFreeCountryUnited StatesOperating SystemiOS My Question or IssuePreviously on the Spotify free mobile version, when you wanted to add a song from a specific artist to a playlist, you would search that artist, click on the list of their songs “and...

Visitor

Plan Free Country United States Operating System iOS    My Question or Issue Previously on the Spotify free mobile version, when you wanted to add a song from a specific artist to a...

Billy-J

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Lyric problem!!!!

PlanPremiumCountry DeviceiPhone 8My Question or IssueI don’t have access to the lyric feature and I don’t know why! I’ve upgraded my phone and account like a thousand times and still doesn’t work:(. This is very frustrating because I’ve always wanted...

Visitor

Plan Premium Country   Device iPhone 8 My Question or Issue I don’t have access to the lyric feature and I don’t know why! I’ve upgraded my phone and account like a thousand times and sti...

Billy-J

Spotify Star

775 Views

1 replies

2 likes

  • 775 Views
  • 1 replies
  • 2 likes

Solved!! “somethine went wrong”when using beta applewatch

PlanPremiumCountryChinaDevice(iPhone 11 Pro)(Apple Watch 6)Operating System(iOS 14.1)(AWOS 7.0.2)Hi,When I chosen play on "BETA Apple Watch ", the following screen always come out. *reboot the Apple watch*reinstall the Spotify app* turn on "WLAN & Ce...

Visitor

Plan Premium Country China Device (iPhone 11 Pro)(Apple Watch 6) Operating System (iOS 14.1)(AWOS 7.0.2) Hi, When I chosen play on "BETA Apple Watch ", the following screen always come out...

Billy-J

Spotify Star

2091 Views

1 replies

2 likes

  • 2091 Views
  • 1 replies
  • 2 likes

Apple Watch beta App

Hi,I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. May you know how to solve it?

Casual Listener

Hi, I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. ...

Billy-J

Spotify Star

3639 Views

6 replies

0 likes

Apple Watch
Apple Watch cellular
Apple watch ios
Apple Watch Spotify
beta App Apple Watch
  • 3639 Views
  • 6 replies
  • 0 likes

Superuser Contribution Dark screen when using Apple TV to synch music to my Hi-Fi

After synchronizing my device (doesn‘t matter iPad or iPhone, iOS 13 or 14) to my Apple TV - because this one is connected with my Hi-Fi - Spotify is only be displayed at the TV screen, the iPad or iPhone screen is dark. Even by ending synchronizatio...

Visitor

After synchronizing my device (doesn‘t matter iPad or iPhone, iOS 13 or 14) to my Apple TV - because this one is connected with my Hi-Fi - Spotify is only be displayed at the TV screen, the iPad or i...

Alex

Spotify Legend

1701 Views

1 replies

0 likes

  • 1701 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution **bleep**: SongShift

one question Spotify: Why do you care so little about your customers and their needs ?

Composer

one question Spotify: Why do you care so little about your customers and their needs ?

arcadelt

Casual Listener

16895 Views

5 replies

4 likes

  • 16895 Views
  • 5 replies
  • 4 likes

Superuser Contribution Cant control spotify via ipod (iphone)to car head unit

PlanPremiumCountryIndonesiaDeviceIphone XOperating System(iOS 14) My Question or IssueI have trouble playing the song on spotify on my car head unit. I can play the Spotify song in my car but I have trouble doing the next song or control the song in ...

Visitor

Plan Premium Country Indonesia Device Iphone X Operating System (iOS 14)   My Question or Issue I have trouble playing the song on spotify on my car head unit. I can play the Spotify s...

Mario

Spotify Legend

874 Views

1 replies

0 likes

  • 874 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume mishandling on apple watch presents hearing hazards

PlanPremium CountryUSA DeviceApple Watch Series 5 + iPhone Operating SystemWatchOS 6.1.1 (17S449) + iOS 13.3 (17C54) My Question or IssueThe incidents happened to me twice, which should be reproduced by the following steps:1. Pair phone with Bluetoot...

Casual Listener

Plan Premium   Country USA   Device Apple Watch Series 5 + iPhone   Operating System WatchOS 6.1.1 (17S449) + iOS 13.3 (17C54)   My Question or Issue The incidents ha...

Ver

Spotify Legend

2489 Views

2 replies

5 likes

  • 2489 Views
  • 2 replies
  • 5 likes

Spotify removing the Recently Played section in an October 2020 app update?

Most of what and how I listen to music using Spotify is based off of the Recently Played section of the app. Once I find some albums to listen to, I’ll rotate listening to all the different albums in my Recently Played section. I was wondering if any...

Visitor

Most of what and how I listen to music using Spotify is based off of the Recently Played section of the app. Once I find some albums to listen to, I’ll rotate listening to all the different albums in...

413 Views

0 replies

1 likes

  • 413 Views
  • 0 replies
  • 1 likes

Superuser Contribution Infinite Skip Problem

Hi everyone, I am having problems with skipping. I use an iphone 6 (iOS 10.3.2), free user and when I try to press play on playlists, it skips infinitely until it reaches the capacity per day of free skips, then displaying the image ''You discovered ...

Newbie

Hi everyone, I am having problems with skipping. I use an iphone 6 (iOS 10.3.2), free user and when I try to press play on playlists, it skips infinitely until it reaches the capacity per day of free...

Jeremy

Spotify Legend

1171 Views

4 replies

0 likes

  • 1171 Views
  • 4 replies
  • 0 likes

Superuser Contribution Last song played not remembered

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12IssueSeveral versions ago, the Spotify app stopped remembering the last song played in a playlist that I haven't finished listening to. The app just returns to the home screen the next time I s...

Casual Listener

Plan Premium Country USA Device iPhone 8 Operating System iOS 12 Issue Several versions  ago, the Spotify app stopped remembering the last song played in a playlist that I haven't finis...

Jeremy

Spotify Legend

2742 Views

3 replies

1 likes

  • 2742 Views
  • 3 replies
  • 1 likes