Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227975 Views

53 replies

13 likes

  • 227975 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152349 Views

507 replies

108 likes

  • 152349 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106530 Views

19 replies

38 likes

  • 106530 Views
  • 19 replies
  • 38 likes

Volume slider on all devices controlling the end player / Favorites on/off / button

Volume slider on all devices that can Controle the end (streaming) device’s output volume. also a fixed button for Favorites on all screens the same. hopefully there is a way to make it stable putting favorites on / off on all devices. I have a hard ...

Visitor

Volume slider on all devices that can Controle the end (streaming) device’s output volume.  also a fixed button for Favorites on all screens the same.  hopefully there is a way ...

Loxer

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Lyrics stopped showing

  PlanPremiumCountryCanadaDeviceiPhone XS Max Operating SystemiOS 13.5 My Question or Issue:I was using the follow along lyrics in the car, and then I changed the song and the lyrics was not longer showing. At first I thought it was just the song, so...

Visitor

    Plan Premium Country Canada Device iPhone XS Max  Operating System iOS 13.5   My Question or Issue: I was using the follow along lyrics in the car, and then I changed th...

Loxer

Community Legend

775 Views

4 replies

0 likes

  • 775 Views
  • 4 replies
  • 0 likes

[iOS] Issue with the artist bar ?? help

PlanPremiumCountryPortugalDeviceiPhone SEOperating SystemiOS 13.5 My Question or Issue:I use a lot the artist bar from the Spotify app , whoever since I updated Spotify app the number of songs and the download icon doesn’t appear. Is this fixable or ...

Casual Listener

  Plan Premium Country Portugal Device iPhone SE Operating System iOS 13.5   My Question or Issue: I use a lot the artist bar from the Spotify app , whoever since I updated Spoti...

Fifautabc11

Casual Listener

827 Views

6 replies

0 likes

  • 827 Views
  • 6 replies
  • 0 likes

Áudio 5.1

PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...

Visitor

Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30   My Question or Issue Prezados, ...

LucasEduardo1

Newbie

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Bug when changing song order

PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...

Newbie

  Plan Premium Country Israel Device IPhone Xs  Operating System iOS 13.5   My Question or Issue When going to the queue and changing the song order using the drag handles t...

AdamDamon

Spotify Star

542 Views

1 replies

0 likes

bug
  • 542 Views
  • 1 replies
  • 0 likes

“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

iOS and Web losing playback devices

PlanPaid DeviceiPhone SEOperating Systemlatest 13.4.1Client app: 8.5.58.1161 My Question or IssueMy iPhone and occasionaly the webbrowser loose the playback devices for Spotify. (Marantz/HEOS, Chromecast & Google Home) resulting in sudden stops and w...

Casual Listener

Plan Paid   Device iPhone SE Operating System latest 13.4.1 Client app: 8.5.58.1161   My Question or Issue My iPhone and occasionaly the webbrowser loose the playback devices for ...

Vaaferias

Visitor

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Visitor

Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...

Xenia

Moderator

796 Views

1 replies

0 likes

Account
Other
  • 796 Views
  • 1 replies
  • 0 likes

suggested track algorithm

Hello. I have a playlist of 20 song,but after 20 songs,out of nowhere,freaking Jonas Blue played as a suggested trackhttps://www.bigtitsporn.xxx/New and exclusive big **bleep** **bleep** starring the latest models online @ BigTitsPorn.xxx

Newbie

Hello. I have a playlist of 20 song,but after 20 songs,out of nowhere,freaking Jonas Blue played as a suggested track https://www.bigtitsporn.xxx/ New and exclusive big **bleep** **bleep** starri...

Loxer

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

Visitor

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Dislike Artist/Song feature gone

Dislike buttons have disappeared from Discover weekly and release radar playlists. I worked with Spotify cares twitter for a while but that didn’t help. The only thing I found that brings it back is signing out and back in, but only stays until the n...

Regular

Dislike buttons have disappeared from Discover weekly and release radar playlists. I worked with Spotify cares twitter for a while but that didn’t help. The only thing I found that brings it back is ...

Dudedude336

Regular

760 Views

4 replies

1 likes

  • 760 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot open playlists or albums

PlanFreeCountryUSADevice iPhone 11 Pro Operating SystemIOS 13.5 My Question or Issue Spotify will not let me open albums or playlists that aren’t mine (see photo/file).

Casual Listener

Plan Free Country USA Device  iPhone 11 Pro  Operating System IOS 13.5   My Question or Issue  Spotify will not let me open albums or playlists that aren’t mine (see pho...

Not applicable

15383 Views

13 replies

4 likes

  • 15383 Views
  • 13 replies
  • 4 likes

family member can no longer log into account

PlanFree/PremiumCountryCanadaDeviceiphone 7 plusOperating SystemIos 13.4.1 My Question or IssueHi, i have had a family premium plan for the last few years and now my daughter can no longer long into her account. How do i solve this? she has tried uni...

Casual Listener

Plan Free/Premium Country Canada Device iphone 7 plus Operating System Ios 13.4.1  My Question or Issue Hi,        i have had a family premium plan for the last few...

Loxer

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

Regular

Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1   My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...

Onewave

Roadie

911 Views

3 replies

0 likes

  • 911 Views
  • 3 replies
  • 0 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

Regular

Plan Premium Country Uk   Device iPod touch 6th Generation  Operating System Latest update   My Question or Issue Hi,   This has been happening since the last couple o...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Siri voice assistant doesn't work

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 13 My Question or Issue Since iOS 13 siri should also work with spotify, when I say the command Hey Siri play Metallica on Spotify I get the hint I have to access your spotify data if I allo...

Visitor

Plan Premium Country Germany Device iPhone XR Operating System iOS 13   My Question or Issue   Since iOS 13 siri should also work with spotify, when I say the command Hey Siri pl...

Gogemax

Regular

6053 Views

12 replies

0 likes

  • 6053 Views
  • 12 replies
  • 0 likes

Lyrics not showing

Spotify StudentPremiumUnited States of America iPhoneXSiOS 13.4.1 The lyrics aren’t showing up for some reason. I tried deleting and reinstalling the app— it did nothing. Then I tried a clean reinstall, but that didn’t work either. After doing a clea...

Casual Listener

Spotify Student Premium United States of America   iPhoneXS iOS 13.4.1   The lyrics aren’t showing up for some reason. I tried deleting and reinstalling the app— it did nothing. Then...

Loxer

Community Legend

2246 Views

3 replies

0 likes

  • 2246 Views
  • 3 replies
  • 0 likes

iPhone keeps triggering my Amps built in Chromecast

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the music and trigger the built in Chromecast on my Amp ...

Casual Listener

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the m...

Freakazoid75

Casual Listener

1266 Views

5 replies

1 likes

iphone
  • 1266 Views
  • 5 replies
  • 1 likes

Accessibility issues on spodify using voiceover screenreader on iPhone.

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

Casual Listener

Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podcasts &gt...

877 Views

0 replies

0 likes

  • 877 Views
  • 0 replies
  • 0 likes

Go back few seconds witch apple car

Hi community, I was a Spotify user from 2008 to 2018 and then i changed to apple music. Now i'm back and i have a question. In Apple Car play spotify app, when i try to go back for a few second, (about 20-30) by pushing the rewind button all time the...

Casual Listener

Hi community,   I was a Spotify user from 2008 to 2018 and then i changed to apple music. Now i'm back and i have a question.   In Apple Car play spotify app, when i try to go back for ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes