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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28469 Views

40 replies

8 likes

  • 28469 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93227 Views

115 replies

12 likes

Other
  • 93227 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
  • 922 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293054 Views

60 replies

15 likes

  • 293054 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123346 Views

19 replies

38 likes

  • 123346 Views
  • 19 replies
  • 38 likes

JRE Alex Jones Podcast wont play

My Question or Issue: I was listening to the new Joe Rogan Alex Jones Podcast last night and I tried finishing it this morning and it won’t play at all. Every other Podcast and episodes will play But this one won’t. I tried restarting my phone, closi...

Newbie

My Question or Issue:   I was listening to the new Joe Rogan Alex Jones Podcast last night and I tried finishing it this morning and it won’t play at all. Every other Podcast and episodes will ...

904 Views

0 replies

3 likes

  • 904 Views
  • 0 replies
  • 3 likes

Superuser Contribution Ui error margins and screen distortions

Not sure how to recreate this error. It was the first thing I saw today. I’m on iPhone X, my screen orientation was not locked. The app was idle in the background for a while. I “slid over” to open it. It seems like the app attempted to turn sideways...

Casual Listener

Not sure how to recreate this error. It was the first thing I saw today. I’m on iPhone X, my screen orientation was not locked. The app was idle in the background for a while. I “slid over” to open i...

Loxer

Community Legend

872 Views

2 replies

0 likes

  • 872 Views
  • 2 replies
  • 0 likes

Superuser Contribution Preciso de Ajuda

Estou com uma grande dúvida em relação ao pagamento do Spotify. Fiz a assinatura no Plano Familiar dia 08/09/2017 porém na minha conta aparece que a data de renovação é 28/09. A fatura do meu cartão vence no dia 10/10, a assinatura não é mensal ? Com...

Casual Listener

Estou com uma grande dúvida em relação ao pagamento do Spotify. Fiz a assinatura no Plano Familiar dia 08/09/2017 porém na minha conta aparece que a data de renovação é 28/09. A fatura do meu cartão ...

Bittencourt

Spotify Star

1613 Views

8 replies

0 likes

  • 1613 Views
  • 8 replies
  • 0 likes

Superuser Contribution Recently played missing on homepage

PlanPremium CountrySingapore DeviceIphone 8 Operating SystemiOS 14 For the past few days my "Recently Played" list on the home page has disappeared, and all I can see now are the lists that were usually beneath that. “Recommend for today” is not upda...

Visitor

Plan Premium   Country Singapore   Device Iphone 8   Operating System iOS 14   For the past few days my "Recently Played" list on the home page has disappeared, and al...

Alex

Spotify Legend

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect problems

PlanPremiumCountryRussiaDevice(iPhone XS Max, iMac 27)Operating System(iOS 14, macOS) My Question or IssueI listen to music from my phone all the time via Spotify connect to the yamaha AV-reciever . Everything used to be fine, there were no problems....

Visitor

Plan Premium Country Russia Device (iPhone XS Max, iMac 27) Operating System (iOS 14, macOS)   My Question or Issue I listen to music from my phone all the time via Spotify connect to ...

Alex

Spotify Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Serious alarm clock bugg!

So if you listen on Spotify for too long so it pauses. For example when you fall asleep. The pause button will be bugged like it's playing but it isn't see image: https://share.icloud.com/photos/0ASJ2EsURG6sRhSByw6DZIF2w And the alarm clock will go o...

Casual Listener

So if you listen on Spotify for too long so it pauses. For example when you fall asleep. The pause button will be bugged like it's playing but it isn't see image: https://share.icloud.com/photos/0ASJ...

Ivan

Spotify Legend

21230 Views

41 replies

33 likes

  • 21230 Views
  • 41 replies
  • 33 likes

Superuser Contribution My songs randomly skip/do not play

I am in the US, with a premium plan. I use spotify on an iphone 8 plus, software version 13.6.1. I have a 64 gigabyte phone. I have used 62 gigs of storage, 10 of which comes from all the songs I downloaded from spotify. My Question or Issue The last...

Newbie

I am in the US, with a premium plan. I use spotify on an iphone 8 plus, software version 13.6.1. I have a 64 gigabyte phone. I have used 62 gigs of storage, 10 of which comes from all the songs I dow...

Ver

Spotify Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing after switching to other apps and then entering Spotify app again

PlanPremiumCountrySwedenDeviceiPhone XsOperating SystemiOS 14.0.1 My Question or IssueWith the latest iOS Spotify app (8.5.79.1024), the music automatically pauses when I switch between other apps or just exiting to the home screen and then entering ...

Casual Listener

Plan Premium Country Sweden Device iPhone Xs Operating System iOS 14.0.1   My Question or Issue With the latest iOS Spotify app (8.5.79.1024), the music automatically pauses when I swi...

Jeremy

Spotify Legend

2246 Views

3 replies

1 likes

  • 2246 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify does not play music anymore

PlanPremiumCountryDEDeviceiPhone 6Operating SystemiOS 12.4.8Spotify version8.5.78.928App Reinstall counter3Device restart counter2 My Question or IssueSince the last update my Spotify Installation is functionally broken since no song is played anymor...

Newbie

Plan Premium Country DE Device iPhone 6 Operating System iOS 12.4.8 Spotify version 8.5.78.928 App Reinstall counter 3 Device restart counter 2   My Question or Issue Since the l...

Jeremy

Spotify Legend

1121 Views

2 replies

0 likes

  • 1121 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do you keep playlist loop turned on indefinitely?

So I dump every song I listen to into one playlist, mainly hovering around the last few songs in the queue. I keep my playlist loop on indefinitly to avoid terrible recommendations and total silence when I reach the end of my playlist. Whenever my ph...

Visitor

So I dump every song I listen to into one playlist, mainly hovering around the last few songs in the queue. I keep my playlist loop on indefinitly to avoid terrible recommendations and total silence ...

Mihail

Spotify Legend

2331 Views

1 replies

0 likes

defaul settings
playlist loop
preferences
  • 2331 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop song from desktop version appear on Spotify app, when I switch devices?

PlanPremiumCountryUnited KingdomDevice(iPhone Operating System(iOS 10) My Question or IssueWhen I switch from my Desktop version to the Spotify app on iPhone the song that I paused on appears on the app and this is super annoying especially when I pu...

Casual Listener

Plan Premium Country United Kingdom Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue When I switch from my Desktop version to the Spotify app on iPhone the song tha...

Jeremy

Spotify Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution After group session songs stay in queue

PlanPremiumCountryNorth AmericaDeviceIphone 6sOperating SystemiOS 12.4 My Question or IssueRecently used the group session beta and afterwards I noticed anytime I start a playlist or anything the songs from the group session are automatically added t...

Visitor

  Plan Premium Country North America Device Iphone 6s Operating System iOS 12.4   My Question or Issue Recently used the group session beta and afterwards I noticed anytime I sta...

Mihail

Spotify Legend

3228 Views

1 replies

1 likes

  • 3228 Views
  • 1 replies
  • 1 likes

Songs won’t play unless in liked or playlist

iPhone XSiOS 14Running most current version of app. Songs will often not play when selected from search or within albums even if they are downloaded. Songs will usually play once they are added to liked. I have reinstalled the app multiple times and ...

Regular

iPhone XS iOS 14 Running most current version of app.  Songs will often not play when selected from search or within albums even if they are downloaded. Songs will usually play once they ar...

833 Views

0 replies

4 likes

  • 833 Views
  • 0 replies
  • 4 likes

Can't play any songs, all playlists empty

Plan Free CountryUSA DeviceIPAD 6th Generation Operating System(iOS 14.1My Question or IssueI can’t play my playlist it’s empty

Casual Listener

  Plan   Free   Country USA   Device IPAD  6th Generation  Operating System (iOS 14.1 My Question or Issue I can’t play my playlist it’s empty

Billy-J

Spotify Star

777 Views

3 replies

0 likes

  • 777 Views
  • 3 replies
  • 0 likes

Superuser Contribution Basic functions missing on iPad

PlanFamily/premiumCountryUSADevice2020 iPad ProOperating SystemiPadOS 13.5.1 My Question or IssueI just decided to switch my primary device to a new iPad Pro rather than laptop setup and I am sorely disappointed that there are some basic functions th...

Casual Listener

Plan Family/premium Country USA Device 2020 iPad Pro Operating System iPadOS 13.5.1   My Question or Issue I just decided to switch my primary device to a new iPad Pro rather than lapt...

Jeremy

Spotify Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Audi AMI and spotify

PlanPremiumCountryUKDeviceiPhone 11 ProOperating SystemiOS 13.3 My Question or IssueI have been using my Audi music interface (AMI port to lightning cable) to connect my iPhone to my Audi A3 (2014) for a couple of years now. I chose to do this as the...

Casual Listener

Plan Premium Country UK Device iPhone 11 Pro Operating System iOS 13.3   My Question or Issue I have been using my Audi music interface (AMI port to lightning cable) to connect my iP...

The_Zhu

Visitor

17242 Views

8 replies

6 likes

  • 17242 Views
  • 8 replies
  • 6 likes

Superuser Contribution local files unable to sync with ipad

PlanPremiumCountrySingapore DeviceiPad 8th GenerationOperating SystemiOS 14My Question or IssueI recently got a new iPad and have tried syncing my local files for offline listening across as I did with my phone. But somehow, although I'm connected to...

Newbie

Plan Premium Country Singapore   Device iPad 8th Generation Operating System iOS 14 My Question or Issue I recently got a new iPad and have tried syncing my local files for offline lis...

Alex

Spotify Legend

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing on wifi?

PlanPremiumCountryGermanyDeviceiPhone Xr, Desktop PCOperating SystemiOS 14, Windows 10 My IssueAlright, so my Spotify keeps pausing around the 30 second mark, and will keep pausing after another 30 secs if i press play again...I have already performa...

Newbie

Plan Premium Country Germany Device iPhone Xr, Desktop PC Operating System iOS 14, Windows 10   My Issue Alright, so my Spotify keeps pausing around the 30 second mark, and will keep p...

Elena

Moderator

1321 Views

2 replies

1 likes

iOS 14
pausing randomly
PC
  • 1321 Views
  • 2 replies
  • 1 likes

local files aren't playable on my iphone

So i downloaded some songs that aren't on spotify. I added them to my playlists as local files. This works on my windows computer. when i open the spotify app on my phone and want to listen to those songs spotify says i can't. I can see the songs ( l...

Casual Listener

So i downloaded some songs that aren't on spotify. I added them to my playlists as local files. This works on my windows computer. when i open the spotify app on my phone and want to listen to those ...

jewlz0

Newbie

1322 Views

4 replies

0 likes

local files
offline sync
Offline syncing
  • 1322 Views
  • 4 replies
  • 0 likes

Some downloads are not working in offline mode

Premium/Canada DeviceiPhone XSOperating SystemiOS 14 My Question or Issue: This has happened every few months, my downloads become seemingly corrupted, and won't play without an internet connection. I would like to avoid a clean install as it is a pa...

Visitor

Premium/Canada   Device iPhone XS Operating System iOS 14   My Question or Issue:   This has happened every few months, my downloads become seemingly corrupted, and won't play...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes