Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232495 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114100 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442951 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303915 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFreeCountry DeviceiPhone XSOperating SystemiOS 13 My Question or IssueYou can search an album but can’t add any songs to a playlist or preview. Even the “and more” button is locked up and in responsive. If you’re listening on another device you c...
Plan Free Country Device iPhone XS Operating System iOS 13 My Question or Issue You can search an album but can’t add any songs to a playlist or preview. Even the “and more” b...
Moderator
1042 Views
1 replies
0 likes
I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's not helpful when I keep my phone muted almost excl...
I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's...
Spotify Legend
646 Views
1 replies
0 likes
PlanPremiumDeviceiPhone XSOperating SystemiOS 12.3.1 My Issue:When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices listed. I have to manually ask the Amazon Echo to connect to Spotify, "Alex...
Plan Premium Device iPhone XS Operating System iOS 12.3.1 My Issue: When I go to "Connect to Device" from within the iOS Spotify App (8.5.7.601) I do not see my Amazon Echo Devices lis...
Spotify Legend
2387 Views
3 replies
2 likes
It says something went wrong and won’t load my liked songs on iOS.
It says something went wrong and won’t load my liked songs on iOS.
Spotify Legend
1006 Views
1 replies
0 likes
Extra Details: PlanFree CountryU.A.E DeviceiPad Air Operating SystemiPad OS (Latest Version) My Question or IssueSound stops every time it passes 10 seconds, works in other device except this one. Any fix?
Extra Details: Plan Free Country U.A.E Device iPad Air Operating System iPad OS (Latest Version) My Question or Issue Sound stops every time it passe...
Spotify Star
535 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.4.8) My Question or IssueWhen I go to Libray-> Artists it usually showed my favourised or downlaoded songs. Now it just shows the page of the artist comes up but I don't want to listen ...
Plan Premium Country Germany Device (iPhone 6) Operating System (iOS 12.4.8) My Question or Issue When I go to Libray-> Artists it usually showed my favourised or downlaoded songs...
Spotify Legend
719 Views
1 replies
1 likes
PlanPremiumCountryUSADevice(iPhone)Operating System(iOS 14.2) My Question or IssueI listen to music/Spotify for virtually 6-8 hours a day. For the past couple of weeks, the app has regularly crashed about every 2-3 songs. Today, it continued to do th...
Plan Premium Country USA Device (iPhone) Operating System (iOS 14.2) My Question or Issue I listen to music/Spotify for virtually 6-8 hours a day. For the past couple of weeks,...
Spotify Legend
1277 Views
1 replies
1 likes
My Question or IssueSpotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this a few times and have gone through the help forums to see if ...
My Question or Issue Spotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this...
Moderator
866 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceiPhone XSOperating SystemiOS 14.2 My Question or IssueFor a long time, I noted that the playlist button for my account doesn't change its state when I play the playlist songs, why this is happening? This is just with me...
Plan Premium Country Brazil Device iPhone XS Operating System iOS 14.2 My Question or Issue For a long time, I noted that the playlist button for my account doesn't c...
Spotify Legend
772 Views
1 replies
0 likes
PlanPremiumCountryHongkongDeviceiPhone 7Max)Operating SystemiOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. On my iPhone, it only shows up the title but not the actual track. However, if...
Plan Premium Country Hongkong Device iPhone 7Max) Operating System iOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. ...
Spotify Legend
1186 Views
6 replies
0 likes
PlanPremiumNetherlands Device(iPhone XS iOS 13.5.1) My Question or IssueMy phone has most recent software. Indië Spotify app Most recent update. Every time I use the app on my phone the app crashes while playing music. Also battery is empty very quic...
Plan Premium Netherlands Device (iPhone XS iOS 13.5.1) My Question or Issue My phone has most recent software. Indië Spotify app Most recent update. Every time I us...
Spotify Legend
1526 Views
7 replies
0 likes
PlanPremiumCountryGermanyDeviceIphone 11 pro max Operating SystemIOS 14.2 My Question or IssueWhen I click on an artist it always shows me at the top something called 'like Songs' or something. I really like this Feature. Sometimes I find a Song and ...
Plan Premium Country Germany Device Iphone 11 pro max Operating System IOS 14.2 My Question or Issue When I click on an artist it always shows me at the top something called 'l...
Casual Listener
931 Views
5 replies
3 likes
PlanFree/PremiumCountry Thailand DeviceIphone 11 / HomePod 1st gen Operating System(iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or IssueWhen I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 m...
Plan Free/Premium Country Thailand Device Iphone 11 / HomePod 1st gen Operating System (iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or I...
Spotify Legend
2178 Views
1 replies
0 likes
Hi, I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each other. This function is great between my Iphone and my Apple ...
Hi, I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each o...
Spotify Legend
1134 Views
1 replies
0 likes
Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my new phone many songs show up and are not grayed out but h...
Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my ne...
Moderator
2061 Views
3 replies
0 likes
Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads. Currently, when you click “edit” on a playlist, you can only rename it and remove songs: I understand you can do this the desktop and android versions already...
Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads. Currently, when you click “edit” on a playlist, you can only rename it and remove songs: ...
Spotify Legend
1761 Views
2 replies
0 likes
How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should have the option. I have been repeatedly looked up a...
How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should ...
Spotify Legend
1007 Views
2 replies
2 likes
my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work
my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work
Spotify Star
715 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 11 ProOperating System(iOS) My Question or IssueAlbum art does not show on local file created playlists when the tracks are playing even though the playlist does have an image
Plan Premium Country UK Device (iPhone 11 Pro Operating System (iOS) My Question or Issue Album art does not show on local file created playlists when the tracks are playing even tho...
Spotify Star
728 Views
1 replies
0 likes
I am using spotify on my iphone and ipad.Since a couple of days, spotify changes automatically the songs every 15 to 30s.Please solve this issue quickly. If not I cancel my registration.ThanksBRStéphane
I am using spotify on my iphone and ipad. Since a couple of days, spotify changes automatically the songs every 15 to 30s. Please solve this issue quickly. If not I cancel my registration. Thanks ...
Spotify Legend
617 Views
1 replies
0 likes
