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spotify still uses cellular data even when ticked off

spotify still uses cellular data even when ticked off

Plan

Premium

Country

canada

Device

11 pro max

Operating System

ios 14.2

 

My Question or Issue

To save data, I have spotify turned off under cellular settings so that it wouldn't use data. I didn't have any problem with this before until  when I checked my data usage today, spotify used 1gb of my data. How can this be possible if it's always been ticked off.

Reply
1 Reply

Hey @pjaro,

 

Thanks for getting in touch with us.

 

This could happen in case you've downloaded your songs and start playback with an active internet connection. The app tries to play the most up-to-date versions of the songs on our servers.

 

We'd suggest you turn on the offline mode in order not to use the cellular data. Here you can find more information about the offline mode.

 

If you have questions, don't hesitate to reach out to us. We'll be happy to help.
 

Ver Moderator
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