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Battery problem on iPhone 7

Solved!

Battery problem on iPhone 7

  • I run Spotify App on my iPhone 7 (iOs 14.2) every morning, after a complete cycle recharge during the night. The iPhone is always in airplane mode with bluetooth on (no headphones connected, I connect them in a second moment). I select a track from my playlist and the iPhone turns off. I turn it on and the battery level is 5-8%. When I connect the iPhone to the charger, the battery takes only 10 minutes to reach 100%. I have this problem for 4 days, every morning, once a day. I listen music with Spotify in my car also, with the Sync connected to the iPhone. But all works well. 
    I'm trying to understand if it's an App bug, or if I have problems with iPhone system.

 

Thank you for your help.

 

Plan

Premium

Italy

 

Device

iPhone 7

Operating System

iOs 14.2

 

Reply

Accepted Solutions
Marked as solution

Hey @user-removed, thanks for reaching out to the Community!

This is an Ongoing Issue that Spotify is currently investigating. You can check it out here. You can add your +VOTE and subscribe by selecting the three dots at the top right-hand corner.

 

Hope this helps and that a fix becomes available soon 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @user-removed, thanks for reaching out to the Community!

This is an Ongoing Issue that Spotify is currently investigating. You can check it out here. You can add your +VOTE and subscribe by selecting the three dots at the top right-hand corner.

 

Hope this helps and that a fix becomes available soon 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you very much! 

Hey @user-removed,

You’re welcome! If you need help with anything else, or have questions - don’t hesitate to reach out.

Have a great rest of your week!
Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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