Local files won't sync to iPhone

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Local files won't sync to iPhone

RileyEB
Casual Listener

Plan: Premium

Country: Australia

Device: iPhone 7+

Operating System: iOS 12.1.4 

 

I have several local files in a Spotify playlist that I would like to be able to play on my iPhone, but they're not syncing. I've gone through all of the instructions/solutions I can find on the support page and nothing seems to work; with my phone and computer on the same Wifi network (and with the desktop app open), I've tried putting the local files in their own playlist and downloading it on my phone and computer apps, but while I can see the playlist, the songs are invisible so obviously I can't download/play them.

 

The mp3 files are already on my phone in iTunes, I've ticked "show unavailable songs in playlists" in my settings, Spotify is listed as an exception to my Firewall, UPnP is enabled on my router network, and I haven't exceeded the 3333 download limit. I've restarted both my computer and my phone. Nothing seems to work - the songs don't even show up greyed out on my phone. Any ideas? 

8 Replies

Re: Local files won't sync to iPhone

RileyEB
Casual Listener

Okay, update: I was wrong, I hadn't enabled unavailable songs on my phone, that's my bad. I've done that now and I can see the local files greyed out, but they're still not downloading. When I download the big playlist, every song downloads instantly except for the local files, which stay greyed out. When I try to download them in their own playlist, I get the "Waiting to download" message for ages but nothing changes and I still can't play them. (They play fine on my computer.) So I could still use some help if anyone has any idea what I'm doing wrong! Thanks! 

Re: Local files won't sync to iPhone

AeroZ
Composer

Hello @RileyEB

 

There's probably some kind of issue with your router settings so your devices doesn't "see" each other.

I can only suggest creating a hotspot connection with your phone and connecting your computer to it and then try to sync.

Re: Local files won't sync to iPhone

aekiameh
Gig Goer

I've got the same problem. Some songs that are local will sync, but a lot of them just won't. My iPhone and Mac see each other, because when I play a song on one device I can continue listening on the other. I've basically tried everything and it still won't work for some songs. Some local files have a grey download arrow and when I download the playlist the song is in, the grey arrow turns green and I can play the song on my phone. But some local files don't even have the grey arrow next to them and no matter what, won't download to my phone. The most irritating thing is: they were there. But every so often I have to tell the iOS spotify app to redownload my local files because for some reason it's reset itself. It worked all the time, but not this time. 

Re: Local files won't sync to iPhone

aekiameh
Gig Goer

Well, I solved it. It concerned this album: Ours - Distorted Lullabies. I own the album and have it in iTunes. Spotify recognizes the album, but apparently it can't be played in the Netherlands? I have no idea. Anyway...Spotify somehow doesn't know how to handle this, and even though I own the album and have it in iTunes, as soon as I try to add the local files to my iPhone, it can't? Won't? Get's confused by itself? 

What I did, was add and underscore to every song title. This way, Spotify can't link the same songs to the official album et voila, now I can sync the local files. 

 

edit: this used to just work btw, I have no idea why it no longer does

Re: Local files won't sync to iPhone

aekiameh
Gig Goer

So this issue is still happening to other local files. This used to work. Why won't local files that I can perfectly play on my Mac, not sync to my iPhone while other songs do? Do I really need to go through the hassle of renaming songs in order for them to show up?

Re: Local files won't sync to iPhone

TezMMO
Casual Listener

So why in 2019 does this still happen and why isnt there a sync up button to make sure it happens.

 

I have local files on my pc and spotify that work but when i do everything the instructions from 2015 until now say to do it still doesnt sync.

no blocking firewalls here or anything

phone is good and enabled for local files download and still nothing...waited 10 mins waited 1 hour doesnt matter never syncs.

Why am I paying for a service that includes this feature but doesnt work after this many years.  

 

Getting really close to switching at this point

Re: Local files won't sync to iPhone

CompleteyourP
Casual Listener

Switched from Deezer. There I could just upload songs on their server and everything worked perfectly. Here I have songs on the laptop but they won't sync on my PC and iPhone. 

 

I wouldn't need**bleep** if Spotify actually has this album. 

Re: Local files won't sync to iPhone

Ddavies
Regular

I have the exact same issue. Most sync, some don’t. They aren’t greyed out on my laptop. They do play on my laptop. They play on my iPhone XS if I change listening device. But if I try to play them straight from my phone as a source they won’t.

 

soooooo **bleep** frustrating, I’ve set Spotify up now as my main music source after issues with iTunes.

 

PLEASE HELP OR FIX THUS ISSUE!!!!

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