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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28496 Views

40 replies

8 likes

  • 28496 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93311 Views

115 replies

12 likes

Other
  • 93311 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

923 Views

0 replies

0 likes

iOS
  • 923 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293071 Views

60 replies

15 likes

  • 293071 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123357 Views

19 replies

38 likes

  • 123357 Views
  • 19 replies
  • 38 likes

Shortcuts

PlanPremiumCountryPolandDeviceiPhone 11 Operating SystemiOS 14.0.1Spotify Version8.5.80.1178 Please tell there's a way to update these shortcuts under "Good morning" text. Why there are only TWO shorcuts when it supposed to be more? It's stuck and no...

Visitor

Plan Premium Country Poland Device iPhone 11  Operating System iOS 14.0.1 Spotify Version 8.5.80.1178   Please tell there's a way to update these shortcuts under "Good morning" t...

Loxer

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Lyrics not working on iPhone 11

PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 14 My Question or IssueI've been trying to get in hand with the lyrics system since its available. I had a iPhone 7 which didn't have lyrics but I thought its too old so I didn't really care. Now...

Visitor

Plan Premium Country UK Device iPhone 11 Operating System iOS 14   My Question or Issue I've been trying to get in hand with the lyrics system since its available. I had a iPhone 7 whi...

Loxer

Community Legend

873 Views

2 replies

0 likes

  • 873 Views
  • 2 replies
  • 0 likes

Spotify premium possible workaround

Good morning everyone , I wanted to ask a question about premium offline playback feature .let's assume that I'm a premium user , that has downloaded 6k songs a day before my premium sub expires then I turn airplane mode on ( so the servers won't upd...

Visitor

Good morning everyone ,    I wanted to ask a question about premium offline playback feature . let's assume that I'm a premium user , that has downloaded 6k songs a day before my premium...

Loxer

Community Legend

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Skipping Songs, won't play or songs stopping after 10-12 seconds,

PlanPremiumCountryNetherlands DeviceiPhone XrOperating System(iOS 14.1) My Question or IssueSince a couple of weeks I experience the following issues:- Songs skipping automaticaly. One song will play for 1 second or less and then skipps on to the nex...

Regular

  Plan Premium Country Netherlands   Device iPhone Xr Operating System (iOS 14.1)   My Question or Issue Since a couple of weeks I experience the following issues: - Son...

Loxer

Community Legend

2162 Views

1 replies

1 likes

  • 2162 Views
  • 1 replies
  • 1 likes

Superuser Contribution Last song in queue list is not shown

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 14 (but this bug has been there a reeeeally long time!) My Question or IssueSteps to reproduce bug:Start iOS Spotify app, start an album playing, go to another song and queue it, tap the 'now play...

Casual Listener

Plan Premium Country UK Device iPhone 7 Operating System iOS 14 (but this bug has been there a reeeeally long time!)   My Question or Issue Steps to reproduce bug: Start iOS Spotify a...

Alex

Spotify Legend

1023 Views

2 replies

0 likes

  • 1023 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song starts playing but no audio produced

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 14 (but this bug has been there since before I updated to 14) My Question or IssueI have noticed that occasionally I will tap on a song, the playhead/progress slider will start moving as if the so...

Casual Listener

Plan Premium Country UK Device iPhone 7 Operating System iOS 14 (but this bug has been there since before I updated to 14)   My Question or Issue I have noticed that occasionally I wil...

Alex

Spotify Legend

2038 Views

1 replies

0 likes

bug
iOS 14
playback
  • 2038 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played Disappeared

PlanPremiumCountryIndonesiaDeviceiPhone 6sOperating SystemiOS 13.1.2 My Question or IssueHi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall and logged out my account but it still doesn't work. But the recently played...

Visitor

Plan Premium Country Indonesia Device iPhone 6s Operating System iOS 13.1.2   My Question or Issue Hi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall ...

Alex

Spotify Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops instantaneously

PlanPremiumCountrySpainDeviceiPhone11Operating SystemiOS 14.1My Question or IssueI was listening to music and when I plugged my earphones through the lightning port I wasn’t able, when I paused the music, to resume it again. Everytime I touched the p...

Casual Listener

Plan Premium Country Spain Device iPhone11 Operating System iOS 14.1 My Question or Issue I was listening to music and when I plugged my earphones through the lightning port I wasn’t able, w...

Ivan

Spotify Legend

1079 Views

3 replies

0 likes

Bugs issues
button controls
buttons that don't work
problem with playing
Problem with playing songs
problema con la app
  • 1079 Views
  • 3 replies
  • 0 likes

Like button missing from lockscreen on iPadOS 14

DeviceiPad ProOperating SystemiPadOS 14.1 My IssueThere is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoying. Please fix this.

Visitor

Device iPad Pro Operating System iPadOS 14.1   My Issue There is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoyin...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Solved!! Red circle next to a creator of public playlist

So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have never seen before on any platform. Clicking on it leads t...

Regular

So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have never ...

Hubo

Community Legend

7359 Views

1 replies

0 likes

  • 7359 Views
  • 1 replies
  • 0 likes

Superuser Contribution downloaded songs not playing offline

PlanPremiumCountrySingapore DeviceIphone XR Operating System(iOS 13.31) My Question or IssueI have a premium account which worked fine except for recently because all of my downloaded playlists and albums are suddenly unavailable offline. When I’m on...

Casual Listener

Plan Premium Country Singapore  Device Iphone XR  Operating System (iOS 13.31)   My Question or Issue I have a premium account which worked fine except for recently because a...

ttaabbee

Casual Listener

3516 Views

6 replies

1 likes

  • 3516 Views
  • 6 replies
  • 1 likes

Superuser Contribution Queue Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro Max Operating SystemiOS 14.0.1 My Question or Issue My queue just isn’t working. I try to add songs and I get the pop up that it’s been added to my queue and it hasn’t been. I tried restarting my pho...

Newbie

Plan Premium Country United States Device iPhone 11 Pro Max  Operating System iOS 14.0.1   My Question or Issue   My queue just isn’t working. I try to add songs and I get t...

Mario

Spotify Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong. Please try again, or go to our support."

PlanFree/PremiumCountryUSADeviceiPhone XROperating SystemiOS 14 My Question or IssueI am trying to get spotify premium student discount version and i typed in all my debit card data correctly and verified that I am a student and it says "Something we...

Visitor

Plan Free/Premium Country USA Device iPhone XR Operating System iOS 14   My Question or Issue I am trying to get spotify premium student discount version and i typed in all my debit ca...

Mihail

Spotify Legend

1891 Views

1 replies

1 likes

  • 1891 Views
  • 1 replies
  • 1 likes

Solved!! Apple Watch Streaming Beta Phone Call Issue

PlanPremiumCountryAustraliaDeviceIphone X, Apple watch series 6Operating SystemIOS 14.0 (phone)Watch OS 7.0.2 (Watch)My Question or IssueI understand that this feature is still in beta, however wanted to report this bug anyway as I have recently foun...

Casual Listener

Plan Premium Country Australia Device Iphone X, Apple watch series 6 Operating System IOS 14.0 (phone) Watch OS 7.0.2 (Watch) My Question or Issue I understand that this feature is still in...

Billy-J

Spotify Star

1371 Views

3 replies

0 likes

Apple Watch
Apple Watch Spotify
iOS
  • 1371 Views
  • 3 replies
  • 0 likes

Solved!! Apple Watch streaming beta bug reporting

PlanPremiumCountryUSA DeviceApple Watch Series 3, GPS + Cellular, 42mmOperating SystemWatchOS 7.0.2 My Question or IssueI recently found I have access to the Apple Watch streaming beta. I've been using it quiet a bit during workouts, and the experien...

Casual Listener

Plan Premium Country USA   Device Apple Watch Series 3, GPS + Cellular, 42mm Operating System WatchOS 7.0.2   My Question or Issue I recently found I have access to the Apple Wat...

mitchrick

Casual Listener

2136 Views

2 replies

1 likes

Apple Watch
  • 2136 Views
  • 2 replies
  • 1 likes

Superuser Contribution My daughters tracks are being accessed by unknown 3rd parties and being edited. How do we stop?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mihail

Spotify Legend

830 Views

2 replies

0 likes

  • 830 Views
  • 2 replies
  • 0 likes

Superuser Contribution No lyrics on my iphone

PlanPremiumCountryMalaysia Device(iPhone X)Operating System(iOS 14.01) My Question or IssueMy iphone dont have the lyrics. Already update, uninstall restart phone and everything. But in my laptop windows have the lyrics but not in my iphone

Casual Listener

  Plan Premium Country Malaysia   Device (iPhone X) Operating System (iOS 14.01)   My Question or Issue My iphone dont have the lyrics. Already update, uninstall restart ph...

Mihail

Spotify Legend

917 Views

2 replies

5 likes

iphone
lyrics
  • 917 Views
  • 2 replies
  • 5 likes

Superuser Contribution Shuffle/Repeat Toggles Inconsistent/Missing

PlanPremiumCountryUSADeviceiPad Air 2 and iPhone 6S PlusOperating SystemiOS 14.0.1 My Question or IssueUsing Spotify app version 8.5.78.928. “Daily Mix” playlists do not offer the shuffle option. Found this same problem on the Spotify web site (under...

Casual Listener

Plan Premium Country USA Device iPad Air 2 and iPhone 6S Plus Operating System iOS 14.0.1   My Question or Issue Using Spotify app version 8.5.78.928.  “Daily Mix” playlists do no...

Elena

Moderator

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Liked songs no longer showing on iPhone or mac app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have and iPhone 11 and a new account after just setting up a duo account which my partner i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Keanu_C

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes