Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237636 Views

27 replies

5 likes

  • 237636 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118816 Views

116 replies

13 likes

Other
  • 118816 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2701 Views

0 replies

0 likes

iOS
  • 2701 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305514 Views

62 replies

16 likes

  • 305514 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130849 Views

19 replies

38 likes

  • 130849 Views
  • 19 replies
  • 38 likes

Songs doesn’t play past 10 seconds in Spotify Web Browser

Extra Details: PlanFree CountryU.A.E DeviceiPad Air Operating SystemiPad OS (Latest Version) My Question or IssueSound stops every time it passes 10 seconds, works in other device except this one. Any fix?

Visitor

Extra Details:   Plan Free   Country U.A.E   Device iPad Air   Operating System iPad OS (Latest Version)   My Question or Issue Sound stops every time it passe...

Billy-J

Spotify Star

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist Songs in the Library are not showed

PlanPremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.4.8) My Question or IssueWhen I go to Libray-> Artists it usually showed my favourised or downlaoded songs. Now it just shows the page of the artist comes up but I don't want to listen ...

Visitor

Plan Premium Country Germany Device (iPhone 6) Operating System (iOS 12.4.8)   My Question or Issue When I go to Libray-> Artists it usually showed my favourised or downlaoded songs...

Jeremy

Spotify Legend

724 Views

1 replies

1 likes

iOS 12.4
  • 724 Views
  • 1 replies
  • 1 likes

Superuser Contribution IOS APP CRASHING & LOCAL FILES NOW GRAY/NOT PLAYING

PlanPremiumCountryUSADevice(iPhone)Operating System(iOS 14.2) My Question or IssueI listen to music/Spotify for virtually 6-8 hours a day. For the past couple of weeks, the app has regularly crashed about every 2-3 songs. Today, it continued to do th...

Roadie

Plan Premium Country USA Device (iPhone) Operating System (iOS 14.2)   My Question or Issue I listen to music/Spotify for virtually 6-8 hours a day.  For the past couple of weeks,...

Alex

Spotify Legend

1281 Views

1 replies

1 likes

  • 1281 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing songs that aren’t in my playlist?

My Question or IssueSpotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this a few times and have gone through the help forums to see if ...

Visitor

  My Question or Issue Spotify keeps playing songs that I never added to my playlists despite my account having autoplay turned off and my playlists containing 15+ songs. I’ve experienced this...

Elena

Moderator

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist button bug?

PlanPremiumCountryBrazil DeviceiPhone XSOperating SystemiOS 14.2 My Question or IssueFor a long time, I noted that the playlist button for my account doesn't change its state when I play the playlist songs, why this is happening? This is just with me...

Spotify Star

  Plan Premium Country Brazil   Device iPhone XS Operating System iOS 14.2   My Question or Issue For a long time, I noted that the playlist button for my account doesn't c...

Ver

Spotify Legend

785 Views

1 replies

0 likes

bug
Play Button
  • 785 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Die Drei ???” is not playing on my phone but works fine on my PC

PlanPremiumCountryHongkongDeviceiPhone 7Max)Operating SystemiOS 14 I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. On my iPhone, it only shows up the title but not the actual track. However, if...

Casual Listener

Plan Premium Country Hongkong Device iPhone 7Max) Operating System iOS 14   I’ve recently joined the premium plan and I am having trouble listening to the audiobook “Die drei ???”. ...

Alex

Spotify Legend

1198 Views

6 replies

0 likes

  • 1198 Views
  • 6 replies
  • 0 likes

Superuser Contribution My app crashes while playing music and battery empty very quickly when using Spotify

PlanPremiumNetherlands Device(iPhone XS iOS 13.5.1) My Question or IssueMy phone has most recent software. Indië Spotify app Most recent update. Every time I use the app on my phone the app crashes while playing music. Also battery is empty very quic...

Regular

Plan Premium Netherlands    Device (iPhone XS  iOS 13.5.1)   My Question or Issue My phone has most recent software. Indië Spotify app Most recent update. Every time I us...

Mihail

Spotify Legend

1531 Views

7 replies

0 likes

  • 1531 Views
  • 7 replies
  • 0 likes

Like Songs of an artist suddenly gone

PlanPremiumCountryGermanyDeviceIphone 11 pro max Operating SystemIOS 14.2 My Question or IssueWhen I click on an artist it always shows me at the top something called 'like Songs' or something. I really like this Feature. Sometimes I find a Song and ...

Regular

Plan Premium Country Germany Device Iphone 11 pro max  Operating System IOS 14.2   My Question or Issue When I click on an artist it always shows me at the top something called 'l...

smurfnturf

Casual Listener

936 Views

5 replies

3 likes

  • 936 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution HomePod out of sync (stereo) in iOS 14

PlanFree/PremiumCountry Thailand DeviceIphone 11 / HomePod 1st gen Operating System(iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or IssueWhen I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 m...

Newbie

Plan Free/Premium Country  Thailand   Device Iphone 11 / HomePod 1st gen    Operating System (iOS 14.1, HomePod 14.2 / Spotify 8.5.83)   My Question or I...

Alex

Spotify Legend

2187 Views

1 replies

0 likes

HomePod
  • 2187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio books on one device music on a other?

Hi, I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each other. This function is great between my Iphone and my Apple ...

Casual Listener

Hi,   I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each o...

Jeremy

Spotify Legend

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some Local Files Not Playing on Iphone 12 Pro

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my new phone many songs show up and are not grayed out but h...

Casual Listener

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my ne...

Elena

Moderator

2063 Views

3 replies

0 likes

  • 2063 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Reorder songs in playlist on iOS

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads. Currently, when you click “edit” on a playlist, you can only rename it and remove songs: I understand you can do this the desktop and android versions already...

Visitor

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads.   Currently, when you click “edit” on a playlist, you can only rename it and remove songs:   ...

Mario

Spotify Legend

1770 Views

2 replies

0 likes

iOS
Playlists
  • 1770 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle By Default Sucks_WHY NO OPTION TO TURN OFF SHUFFLE INDEFINITELY

How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should have the option. I have been repeatedly looked up a...

Casual Listener

How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should ...

Alex

Spotify Legend

1022 Views

2 replies

2 likes

  • 1022 Views
  • 2 replies
  • 2 likes

Spotify is not working when I'm on my phone

my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work

Visitor

my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work  

Billy-J

Spotify Star

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Album Art is not showing on playlist tracks

PlanPremiumCountryUKDevice(iPhone 11 ProOperating System(iOS) My Question or IssueAlbum art does not show on local file created playlists when the tracks are playing even though the playlist does have an image

Regular

Plan Premium Country UK Device (iPhone 11 Pro Operating System (iOS)   My Question or Issue Album art does not show on local file created playlists when the tracks are playing even tho...

Billy-J

Spotify Star

735 Views

1 replies

0 likes

album art
iOS
local files
Playlists
  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify change automatically the songs

I am using spotify on my iphone and ipad.Since a couple of days, spotify changes automatically the songs every 15 to 30s.Please solve this issue quickly. If not I cancel my registration.ThanksBRStéphane

Visitor

I am using spotify on my iphone and ipad. Since a couple of days, spotify changes automatically the songs every 15 to 30s. Please solve this issue quickly. If not I cancel my registration. Thanks ...

Ivan

Spotify Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Solved!! Mixtapes are gone

I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app? Thanks a lot. Greetz Woogie

Regular

I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app?   Thanks a lot. &...

Emilia_8

Community Legend

809 Views

2 replies

0 likes

  • 809 Views
  • 2 replies
  • 0 likes

Superuser Contribution Permanent overlay in watch series 3

PlanPremiumCountryGermanyDeviceiPhone 11, Apple Watch Series 3Operating SystemiOS 14.1, watchOS My Question or IssueI have an overlay asking me if I want to stream on my watch that doesn‘t go away. By pressing the screen I can actually operate the bu...

Visitor

  Plan Premium Country Germany Device iPhone 11, Apple Watch Series 3 Operating System iOS 14.1, watchOS    My Question or Issue I have an overlay asking me if I want to str...

Alex

Spotify Legend

839 Views

2 replies

1 likes

  • 839 Views
  • 2 replies
  • 1 likes

Spotify app keeps closing

PlanPremiumCountryU.S.ADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issueor two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening the app even though I had music going on it. It’s been happening to me for ...

Visitor

Plan Premium Country U.S.A Device iPhone 8 Operating System iOS 14.2   My Question or Issue or two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening...

Billy-J

Spotify Star

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Spotify Free on Mobile

Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then switch to a new album altogether. Am I missing somet...

Casual Listener

Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then s...

Billy-J

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes