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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45642 Views
  • 15 replies
  • 36 likes
  • 45642 Views
  • 15 replies
  • 36 likes

Superuser Contribution App Crashes Upon Opening

PlanPremiumCountryUnited StatssDeviceiPhone 11Operating SystemiOS 13.5.1My Question or IssueEvery time I attempt to open the app, it crashes a few seconds later. This is strange considering the app was working perfectly fine a few hours ago. I’ve tri...

  • Visitor
  • Plan Premium Country United Statss Device iPhone 11 Operating System iOS 13.5.1 My Question or Issue Every time I attempt to open the app, it crashes a few seconds later. This is strange con...
  • Ivan
  • Spotify Legend
  • 921 Views
  • 1 replies
  • 0 likes
  • 921 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps crashing on iOS

PlanPremium Country United States DeviceiPhone 6s Operating SystemiOS 12.1.2 My Question or IssueSpotify keeps crashing on my iPhone 6s over the past couple days. It usually crashes when I switch to a different song/album/playlist... I click on a tra...

  • Roadie
  • Plan Premium   Country  United States   Device iPhone 6s   Operating System iOS 12.1.2   My Question or Issue Spotify keeps crashing on my iPhone 6s over the pas...
  • leonardy_huang
  • Casual Listener
  • 39638 Views
  • 17 replies
  • 10 likes
  • 39638 Views
  • 17 replies
  • 10 likes

Solved!! Deleted Spotify app on iPhone and can’t retrieve it!

Hi, I deleted Spotify to free up a bit of space but when I went to download it a short time later it won’t load. I go to the App Store and the app says ‘Open’ but when I click on it nothing happens. When I into settings it show the Spotify app as a w...

  • Casual Listener
  • Hi, I deleted Spotify to free up a bit of space but when I went to download it a short time later it won’t load. I go to the App Store and the app says ‘Open’ but when I click on it nothing happens.&...
  • Jeromec96
  • Visitor
  • 2815 Views
  • 3 replies
  • 0 likes
  • 2815 Views
  • 3 replies
  • 0 likes

Superuser Contribution Crash on iOS

PlanPremiumCountryRomaniaDeviceiPhone XSOperating SystemiOS 13 My Question or IssueWhen i try opening spotify, it crashes. After i tried some fixes I found out that this problem is because my internet. If I go in airplane mode it works perfect but i ...

  • Casual Listener
  •   Plan Premium Country Romania Device iPhone XS Operating System iOS 13   My Question or Issue When i try opening spotify, it crashes. After i tried some fixes I found out that t...
  • chrisbcm
  • Casual Listener
  • 434 Views
  • 3 replies
  • 2 likes
  • 434 Views
  • 3 replies
  • 2 likes

Superuser Contribution IOS App is not working on any device

PlanPremiumCountryGermanyDeviceIphone 11 Pro Max + IPad Pro 12.9 Operating SystemIOS 13 and IPadOS 13 My Question or IssueMy Spotify Apps are not opening on Ipad and Iphone since two hours now. I can open the app without any error in Flight mode but ...

  • Visitor
  •   Plan Premium Country Germany Device Iphone 11 Pro Max + IPad Pro 12.9  Operating System IOS 13 and IPadOS 13   My Question or Issue My Spotify Apps are not opening on Ipad...
  • Ivan
  • Spotify Legend
  • 450 Views
  • 2 replies
  • 2 likes
  • 450 Views
  • 2 replies
  • 2 likes

Superuser Contribution iOS App Crash

PlanPremiumCountryTaiwan DeviceiPhone 11 pro and iPhone XROperating SystemiOS 13.5.1 My Question or IssueOpen and Crash

  • Newbie
  • Plan Premium Country Taiwan   Device iPhone 11 pro and iPhone XR Operating System iOS 13.5.1   My Question or Issue Open and Crash
  • calvin_swiss
  • Visitor
  • 373 Views
  • 2 replies
  • 1 likes
  • 373 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution App crashes at start up

PlanPremiumCountryAustraliaDeviceiPhone 6SOperating SystemiOS 13.5.1 My Question or IssueI was listening to music when the app crashed. Now it will crashed before the loading screen finishes. I have tried many options to resolve this below and none h...

  • Regular
  • Plan Premium Country Australia Device iPhone 6S Operating System iOS 13.5.1   My Question or Issue I was listening to music when the app crashed.  Now it will crashed before the l...
  • shandog84
  • Regular
  • 1665 Views
  • 3 replies
  • 1 likes
  • 1665 Views
  • 3 replies
  • 1 likes

Superuser Contribution spotify app crashes instantly on iphone X

PlanPremiumCountryGermanyDeviceiphone XOperating SystemiOS 13.5.1 My Question or IssueI`ve got a problem with starting the spotify app on my iphone X. It crashes half a second after starting it only showing the spotify logo for a short time. Restarti...

  • Newbie
  • Plan Premium Country Germany Device iphone X Operating System iOS 13.5.1   My Question or Issue I`ve got a problem with starting the spotify app on my iphone X. It crashes half a secon...
  • Ivan
  • Spotify Legend
  • 308 Views
  • 1 replies
  • 1 likes
  • 308 Views
  • 1 replies
  • 1 likes

Superuser Contribution Help crashing issue

PlanPremiumCountryNetherlandsDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueMy app keeps crashing over and over againonly can launch when I turn on airplane modetried resetting all settings and resetting network settings but no...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone 11 Pro Max Operating System iOS 13.5.1   My Question or Issue My app keeps crashing over and over again only can launch when I turn on a...
  • georgifly23
  • Visitor
  • 498 Views
  • 3 replies
  • 1 likes
  • 498 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution My app keeps crashing

Plan Premium Device (iPhone XR) My Question or Issue I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app alrea...

  • Visitor
  • Plan Premium Device (iPhone XR)     My Question or Issue I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes bef...
  • Katerina
  • Spotify Legend
  • 277631 Views
  • 22 replies
  • 26 likes
  • 277631 Views
  • 22 replies
  • 26 likes

Superuser Contribution [iOS] App crashing on startup

Hey folks, We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices. If you're also experiencing this, no worries, our tech teams are currently looking into this. For more info and updates, please check t...

  • Spotify Legend
  • Hey folks,   We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices.   If you're also experiencing this, no worries, our tech teams a...
  • 1320 Views
  • 0 replies
  • 9 likes
  • app crash
    iOS
  • 1320 Views
  • 0 replies
  • 9 likes

Solved!!Superuser Contribution Crash with the last update

With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly!PlanPremiumcountryitaly device iPhone XS Operating SystemiOS 13.5.1

  • Casual Listener
  • With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly! Plan Premium country italy   device  iPhone XS    Operating System iOS 13.5.1...
  • Ivan
  • Spotify Legend
  • 686 Views
  • 4 replies
  • 7 likes
  • 686 Views
  • 4 replies
  • 7 likes

[iOS/CarPlay] - phone automatically switches to play over Volvocar Spotify app instead of CarPlay

Prerequisities:Spotify installed on the iPhone SE as well as there's built-in application as part of Volvo car SPA platform onboard entertainment.iPhone is connected thru USB cable with the car, I wish to used CarPlay - using mainly Spotify and Waze ...

  • Casual Listener
  • Prerequisities: Spotify installed on the iPhone SE as well as there's built-in application as part of Volvo car SPA platform onboard entertainment. iPhone is connected thru USB cable with the car, ...
  • ok2ucx
  • Casual Listener
  • 1403 Views
  • 2 replies
  • 1 likes
  • ios carplay volvo
  • 1403 Views
  • 2 replies
  • 1 likes

Local Files on iOS

PlanPremium StudentCountryUSADeviceiPhone XROperating SystemiOS 13.4My Question or IssueHi, I am trying to sync my playlist with my local files on my desktop, but no matter what I do, they don't download. I have restarted my router, I have logged out...

  • Visitor
  • Plan Premium Student Country USA Device iPhone XR Operating System iOS 13.4 My Question or Issue Hi, I am trying to sync my playlist with my local files on my desktop, but no matter what I d...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Car play

Hi ı have 2020 honda civic car ı upgrade spotify in my iphone after ı dont see any music picture in my car playlist ı just see musics names so important for me because when ı using car ı just want to see little music pictures in my playlist if spotif...

  • Casual Listener
  • Hi ı have 2020 honda civic car ı upgrade spotify in my iphone after ı dont see any music picture in my car playlist ı just see musics names so important for me because when ı using car ı just want to...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Apple car play

Hi I have honda civic car - New ios upgrade so bad because ı dont see any music picture in my music list my car is 2020 new car before upgrade ı see all music picture with little music picture but ı dont see any little picture on my playlist ı just s...

  • Casual Listener
  • Hi    I have honda civic car - New ios  upgrade so bad because ı dont see any music picture in my music list my car is 2020 new car before upgrade ı see all music picture with litt...
  • 459 Views
  • 0 replies
  • 0 likes
  • 459 Views
  • 0 replies
  • 0 likes

Song lyrics are not appearing

When I'm listening to music, the lyrics are not showing. All my friends received the update and I did not. PlanPremiumCountryBrazilDeviceIPhone 7Operating SystemiOS 13.5.1

  • Casual Listener
  • When I'm listening to music, the lyrics are not showing. All my friends received the update and I did not.     Plan Premium Country Brazil Device IPhone 7 Operating System iOS 13....
  • Billy-J
  • Spotify Star
  • 864 Views
  • 5 replies
  • 0 likes
  • 864 Views
  • 5 replies
  • 0 likes

How do I 'unhide' a song?

PlanFreeCountryUKDeviceiPhone 6SOperating SystemiOS12 My Question or IssueI accidentally tapped the 'hide song' button in my 'Liked' playlist, trying to work out what everything in the interface did. Now it's in my Liked list still, but with this red...

  • Visitor
  • Plan Free Country UK Device iPhone 6S Operating System iOS12   My Question or Issue I accidentally tapped the 'hide song' button in my 'Liked' playlist, trying to work out what everyth...
  • Tore1
  • Visitor
  • 15445 Views
  • 4 replies
  • 6 likes
  • 15445 Views
  • 4 replies
  • 6 likes

Solved!! Download de apenas uma música

PlanoPremiumPaísBrasil Dispositivo(iPhone SE)Sistema Operacional(iOS 13) Minha pergunta ou questãoComo faço para baixar apenas uma música ?

  • Casual Listener
  •   Plano Premium País Brasil   Dispositivo (iPhone SE) Sistema Operacional (iOS 13)   Minha pergunta ou questão Como faço para baixar apenas uma música ?  
  • Bittencourt
  • Spotify Star
  • 589 Views
  • 3 replies
  • 0 likes
  • 589 Views
  • 3 replies
  • 0 likes