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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35787 Views

40 replies

10 likes

  • 35787 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101068 Views

115 replies

12 likes

Other
  • 101068 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1245 Views

0 replies

0 likes

iOS
  • 1245 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298053 Views

61 replies

16 likes

  • 298053 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125389 Views

19 replies

38 likes

  • 125389 Views
  • 19 replies
  • 38 likes

Superuser Contribution Song starts playing but no audio produced

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 14 (but this bug has been there since before I updated to 14) My Question or IssueI have noticed that occasionally I will tap on a song, the playhead/progress slider will start moving as if the so...

Casual Listener

Plan Premium Country UK Device iPhone 7 Operating System iOS 14 (but this bug has been there since before I updated to 14)   My Question or Issue I have noticed that occasionally I wil...

Alex

Spotify Legend

2081 Views

1 replies

0 likes

bug
iOS 14
playback
  • 2081 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played Disappeared

PlanPremiumCountryIndonesiaDeviceiPhone 6sOperating SystemiOS 13.1.2 My Question or IssueHi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall and logged out my account but it still doesn't work. But the recently played...

Visitor

Plan Premium Country Indonesia Device iPhone 6s Operating System iOS 13.1.2   My Question or Issue Hi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall ...

Alex

Spotify Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops instantaneously

PlanPremiumCountrySpainDeviceiPhone11Operating SystemiOS 14.1My Question or IssueI was listening to music and when I plugged my earphones through the lightning port I wasn’t able, when I paused the music, to resume it again. Everytime I touched the p...

Casual Listener

Plan Premium Country Spain Device iPhone11 Operating System iOS 14.1 My Question or Issue I was listening to music and when I plugged my earphones through the lightning port I wasn’t able, w...

Ivan

Spotify Legend

1096 Views

3 replies

0 likes

Bugs issues
button controls
buttons that don't work
problem with playing
Problem with playing songs
problema con la app
  • 1096 Views
  • 3 replies
  • 0 likes

Like button missing from lockscreen on iPadOS 14

DeviceiPad ProOperating SystemiPadOS 14.1 My IssueThere is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoying. Please fix this.

Visitor

Device iPad Pro Operating System iPadOS 14.1   My Issue There is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoyin...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Solved!! Red circle next to a creator of public playlist

So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have never seen before on any platform. Clicking on it leads t...

Regular

So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have never ...

Hubo

Community Legend

7397 Views

1 replies

0 likes

  • 7397 Views
  • 1 replies
  • 0 likes

Superuser Contribution downloaded songs not playing offline

PlanPremiumCountrySingapore DeviceIphone XR Operating System(iOS 13.31) My Question or IssueI have a premium account which worked fine except for recently because all of my downloaded playlists and albums are suddenly unavailable offline. When I’m on...

Casual Listener

Plan Premium Country Singapore  Device Iphone XR  Operating System (iOS 13.31)   My Question or Issue I have a premium account which worked fine except for recently because a...

ttaabbee

Casual Listener

3548 Views

6 replies

1 likes

  • 3548 Views
  • 6 replies
  • 1 likes

Superuser Contribution Queue Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro Max Operating SystemiOS 14.0.1 My Question or Issue My queue just isn’t working. I try to add songs and I get the pop up that it’s been added to my queue and it hasn’t been. I tried restarting my pho...

Newbie

Plan Premium Country United States Device iPhone 11 Pro Max  Operating System iOS 14.0.1   My Question or Issue   My queue just isn’t working. I try to add songs and I get t...

Mario

Spotify Legend

808 Views

1 replies

0 likes

  • 808 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong. Please try again, or go to our support."

PlanFree/PremiumCountryUSADeviceiPhone XROperating SystemiOS 14 My Question or IssueI am trying to get spotify premium student discount version and i typed in all my debit card data correctly and verified that I am a student and it says "Something we...

Visitor

Plan Free/Premium Country USA Device iPhone XR Operating System iOS 14   My Question or Issue I am trying to get spotify premium student discount version and i typed in all my debit ca...

Mihail

Spotify Legend

1909 Views

1 replies

1 likes

  • 1909 Views
  • 1 replies
  • 1 likes

Solved!! Apple Watch Streaming Beta Phone Call Issue

PlanPremiumCountryAustraliaDeviceIphone X, Apple watch series 6Operating SystemIOS 14.0 (phone)Watch OS 7.0.2 (Watch)My Question or IssueI understand that this feature is still in beta, however wanted to report this bug anyway as I have recently foun...

Casual Listener

Plan Premium Country Australia Device Iphone X, Apple watch series 6 Operating System IOS 14.0 (phone) Watch OS 7.0.2 (Watch) My Question or Issue I understand that this feature is still in...

Billy-J

Spotify Star

1419 Views

3 replies

0 likes

Apple Watch
Apple Watch Spotify
iOS
  • 1419 Views
  • 3 replies
  • 0 likes

Solved!! Apple Watch streaming beta bug reporting

PlanPremiumCountryUSA DeviceApple Watch Series 3, GPS + Cellular, 42mmOperating SystemWatchOS 7.0.2 My Question or IssueI recently found I have access to the Apple Watch streaming beta. I've been using it quiet a bit during workouts, and the experien...

Casual Listener

Plan Premium Country USA   Device Apple Watch Series 3, GPS + Cellular, 42mm Operating System WatchOS 7.0.2   My Question or Issue I recently found I have access to the Apple Wat...

mitchrick

Casual Listener

2160 Views

2 replies

1 likes

Apple Watch
  • 2160 Views
  • 2 replies
  • 1 likes

Superuser Contribution My daughters tracks are being accessed by unknown 3rd parties and being edited. How do we stop?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mihail

Spotify Legend

859 Views

2 replies

0 likes

  • 859 Views
  • 2 replies
  • 0 likes

Superuser Contribution No lyrics on my iphone

PlanPremiumCountryMalaysia Device(iPhone X)Operating System(iOS 14.01) My Question or IssueMy iphone dont have the lyrics. Already update, uninstall restart phone and everything. But in my laptop windows have the lyrics but not in my iphone

Casual Listener

  Plan Premium Country Malaysia   Device (iPhone X) Operating System (iOS 14.01)   My Question or Issue My iphone dont have the lyrics. Already update, uninstall restart ph...

Mihail

Spotify Legend

932 Views

2 replies

5 likes

iphone
lyrics
  • 932 Views
  • 2 replies
  • 5 likes

Superuser Contribution Shuffle/Repeat Toggles Inconsistent/Missing

PlanPremiumCountryUSADeviceiPad Air 2 and iPhone 6S PlusOperating SystemiOS 14.0.1 My Question or IssueUsing Spotify app version 8.5.78.928. “Daily Mix” playlists do not offer the shuffle option. Found this same problem on the Spotify web site (under...

Casual Listener

Plan Premium Country USA Device iPad Air 2 and iPhone 6S Plus Operating System iOS 14.0.1   My Question or Issue Using Spotify app version 8.5.78.928.  “Daily Mix” playlists do no...

Elena

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Liked songs no longer showing on iPhone or mac app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have and iPhone 11 and a new account after just setting up a duo account which my partner i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Keanu_C

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Playlist Descriptions

Plan - PremiumCountry - USA DeviceiPhone x Operating SystemiOS 14 My Question or Issue - Is there a way to see the full description of a playlist on a mobile device? I love making fun/unique descriptions for my playlists but on an iphone you cannot h...

Regular

Plan - Premium Country - USA   Device iPhone x  Operating System iOS 14   My Question or Issue - Is there a way to see the full description of a playlist on a mobile ...

amkolts

Regular

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

“...and more” on artist’s profile isn’t working? [iOS]

Hello! I’ve been having issues with the “...and more” option that is listed beneath an artist when you go to their page. For instance, I recently went to Owl City’s profile to play his music, but when I hit “...and more”, it just did the “you have hi...

Visitor

Hello! I’ve been having issues with the “...and more” option that is listed beneath an artist when you go to their page. For instance, I recently went to Owl City’s profile to play his music, but whe...

Billy-J

Spotify Star

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLEASE HELP I AM GOING CRAZY

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 14 My Question or IssueWhenever I queue up a song on my phone, it shows up for a split second and then disappears. The song will still play, but I can not move it or see where it is in my queue....

Newbie

Plan Premium Country USA Device iPhone XR Operating System iOS 14   My Question or Issue Whenever I queue up a song on my phone, it shows up for a split second and then disappears. The...

AeroZ

Composer

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files not working on IPhone

PlanPremiumCountryAmericaDeviceIphone SEIOS 14 My Question or IssueI keep trying to play my local files that I downloaded onto my computer on my phone but nothing has worked. I have tried everything and no matter what I do nothing will work.

Visitor

Plan Premium Country America Device Iphone SE IOS 14   My Question or Issue I keep trying to play my local files that I downloaded onto my computer on my phone but nothing has worked. I...

Elena

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth car mode not staying on playlist

I am on the free plan in Ireland. I am using an iPhone 7 on ios 13.7 When I link my phone up to my car there is a particular play list (which is from a musical) that does not play. It will either play similar songs or the same songs but from differen...

Visitor

I am on the free plan in Ireland.   I am using an iPhone  7 on ios 13.7   When I link my phone up to my car there is a particular play list (which is from a musical) that does not ...

Alex

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes