Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237621 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118803 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447280 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305505 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12IssueSeveral versions ago, the Spotify app stopped remembering the last song played in a playlist that I haven't finished listening to. The app just returns to the home screen the next time I s...
Plan Premium Country USA Device iPhone 8 Operating System iOS 12 Issue Several versions ago, the Spotify app stopped remembering the last song played in a playlist that I haven't finis...
Spotify Legend
2810 Views
3 replies
1 likes
Hello everyone, did Spotify release a new design of the minimized Player for iOS?My wifes Account seems to have the new design- but mine the old one. (See the Screenshots). can someone confirm? best regards
Hello everyone, did Spotify release a new design of the minimized Player for iOS? My wifes Account seems to have the new design- but mine the old one. (See the Screenshots). can ...
Spotify Star
625 Views
1 replies
0 likes
I've been trying Spotify since launch in Russia in July. The suggestions are complete garbage 99% of the time. I've imported my playlists from iTunes. Even went through and liked songs individually. But ever since launch every Discovery Weekly was ho...
I've been trying Spotify since launch in Russia in July. The suggestions are complete garbage 99% of the time. I've imported my playlists from iTunes. Even went through and liked songs indiv...
Spotify Legend
734 Views
1 replies
0 likes
PlanPremium (trial - not expired yet, I checked )CountryAustraliaDevice(iPhone XR)Operating SystemiOS 14.01 My Question or IssueCannot log in via app. Says, “something went wrong”.Also cannot log on without password - when I try to get link to do tha...
Plan Premium (trial - not expired yet, I checked ) Country Australia Device (iPhone XR) Operating System iOS 14.01 My Question or Issue Cannot log in via app. Says, “something went w...
Spotify Legend
4323 Views
1 replies
1 likes
Plan: PremiumCountry: US Device: iphone xsOperating System: ios13 My Question or Issue:Why tf can't I hide the recommended songs on my iphone anymore? IDK why Spotify continues to use the recommended songs feature, I hate it and so does everyone I kn...
Plan: Premium Country: US Device: iphone xs Operating System: ios13 My Question or Issue: Why tf can't I hide the recommended songs on my iphone anymore? IDK why Spotify con...
Spotify Legend
993 Views
1 replies
0 likes
This is a weird question, but how come Spotify Web Player has more access to things than Spotify for iPhone 6?For example, I can switch the order of my songs and choose certain songs to play and can actually copy paste the playlist but on my phone, I...
This is a weird question, but how come Spotify Web Player has more access to things than Spotify for iPhone 6? For example, I can switch the order of my songs and choose certain songs to play and ca...
Spotify Legend
725 Views
2 replies
0 likes
Songs will often not play when selected from search or within albums even if they are downloaded. Songs will usually play once they are added to liked. I have reinstalled the app multiple times and erased all of my downloads. I continue to have the s...
Songs will often not play when selected from search or within albums even if they are downloaded. Songs will usually play once they are added to liked. I have reinstalled the app multiple times and e...
Spotify Legend
525 Views
1 replies
0 likes
I’ve been desperately searching to find out where my add to queue button is and I can’t find it. I’ve tried the 3 dots in the top right corner and consulted many online forums to see if anyone else is having this problem. I also can’t find the repeat...
I’ve been desperately searching to find out where my add to queue button is and I can’t find it. I’ve tried the 3 dots in the top right corner and consulted many online forums to see if anyone else i...
Spotify Legend
662 Views
1 replies
0 likes
Plan: PremiumCountry: United StatesDevice: iPhone 7Operating System: iOS 13.6.1 My Question or IssueFor the past few weeks, whenever I have tried to play one of my playlists, Spotify will play only one song from the playlist before reverting back to ...
Plan: Premium Country: United States Device: iPhone 7 Operating System: iOS 13.6.1 My Question or Issue For the past few weeks, whenever I have tried to play one of my playlists, Spotify...
Spotify Legend
2951 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone 8Operating SystemiOS 14 My Question or IssueLet's talk about safety. I used to listen to music with CarPlay while driving. Spotify does not display an icon to downloaded albums or playlists on the touchscreen. So,...
Plan Premium Country Brazil Device iPhone 8 Operating System iOS 14 My Question or Issue Let's talk about safety. I used to listen to music with CarPlay while driving. Spotify does n...
Spotify Legend
856 Views
1 replies
1 likes
Whenever I try to play music on my google home it automatically skips as many songs as it can until it gets to ads. After the ads are over it plays 10 seconds of a song then stops. However on the app it says it’s still playing on there. And the googl...
Whenever I try to play music on my google home it automatically skips as many songs as it can until it gets to ads. After the ads are over it plays 10 seconds of a song then stops. However on the app...
Spotify Legend
584 Views
1 replies
2 likes
Quite often for the last several weeks, it’s impossible to get to the queue. Obviously this makes playback pretty frustrating. Is there a plan to fix this? Between this and the popup ads for playlists, which are impossible to disable (ads on a paid s...
Quite often for the last several weeks, it’s impossible to get to the queue. Obviously this makes playback pretty frustrating. Is there a plan to fix this? Between this and the popup ads for playlist...
416 Views
0 replies
0 likes
Hi everyone, recently when listening to any playlist on my account i'll be mid way through a song and a completely random song/playlist will start playing that ive never seen before. its becoming really frustrating as i like to listen to my music whi...
Hi everyone, recently when listening to any playlist on my account i'll be mid way through a song and a completely random song/playlist will start playing that ive never seen before. its becoming rea...
Community Legend
837 Views
1 replies
0 likes
PremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 14.1 My Question or IssueWhen I'm playing any playlist using Spotify Connect, whether downloaded or not, I can only skip a few tracks at a time before the "now playing" view drops down and takes...
Premium Country USA Device iPhone 12 Pro Operating System iOS 14.1 My Question or Issue When I'm playing any playlist using Spotify Connect, whether downloaded or not, I can o...
444 Views
0 replies
0 likes
My Question or Issue: I was listening to the new Joe Rogan Alex Jones Podcast last night and I tried finishing it this morning and it won’t play at all. Every other Podcast and episodes will play But this one won’t. I tried restarting my phone, closi...
My Question or Issue: I was listening to the new Joe Rogan Alex Jones Podcast last night and I tried finishing it this morning and it won’t play at all. Every other Podcast and episodes will ...
939 Views
0 replies
3 likes
Not sure how to recreate this error. It was the first thing I saw today. I’m on iPhone X, my screen orientation was not locked. The app was idle in the background for a while. I “slid over” to open it. It seems like the app attempted to turn sideways...
Not sure how to recreate this error. It was the first thing I saw today. I’m on iPhone X, my screen orientation was not locked. The app was idle in the background for a while. I “slid over” to open i...
Community Legend
953 Views
2 replies
0 likes
Estou com uma grande dúvida em relação ao pagamento do Spotify. Fiz a assinatura no Plano Familiar dia 08/09/2017 porém na minha conta aparece que a data de renovação é 28/09. A fatura do meu cartão vence no dia 10/10, a assinatura não é mensal ? Com...
Estou com uma grande dúvida em relação ao pagamento do Spotify. Fiz a assinatura no Plano Familiar dia 08/09/2017 porém na minha conta aparece que a data de renovação é 28/09. A fatura do meu cartão ...
Spotify Star
1690 Views
8 replies
0 likes
PlanPremium CountrySingapore DeviceIphone 8 Operating SystemiOS 14 For the past few days my "Recently Played" list on the home page has disappeared, and all I can see now are the lists that were usually beneath that. “Recommend for today” is not upda...
Plan Premium Country Singapore Device Iphone 8 Operating System iOS 14 For the past few days my "Recently Played" list on the home page has disappeared, and al...
Spotify Legend
772 Views
1 replies
0 likes
PlanPremiumCountryRussiaDevice(iPhone XS Max, iMac 27)Operating System(iOS 14, macOS) My Question or IssueI listen to music from my phone all the time via Spotify connect to the yamaha AV-reciever . Everything used to be fine, there were no problems....
Plan Premium Country Russia Device (iPhone XS Max, iMac 27) Operating System (iOS 14, macOS) My Question or Issue I listen to music from my phone all the time via Spotify connect to ...
Spotify Legend
704 Views
1 replies
0 likes
So if you listen on Spotify for too long so it pauses. For example when you fall asleep. The pause button will be bugged like it's playing but it isn't see image: https://share.icloud.com/photos/0ASJ2EsURG6sRhSByw6DZIF2w And the alarm clock will go o...
So if you listen on Spotify for too long so it pauses. For example when you fall asleep. The pause button will be bugged like it's playing but it isn't see image: https://share.icloud.com/photos/0ASJ...
Spotify Legend
22468 Views
41 replies
33 likes
