Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
49744 Views
15 replies
36 likes

49744 Views
15 replies
36 likes

Compensation?

PlanPremiumCountrySpainDeviceiPhone 11Operating SystemiOS 13.5.1 My Question or IssueHi! How is Spotify planning to compensate us, Premium members, for not being able to use the App at all for the whole day?

Juantxón
Casual Listener
Plan Premium Country Spain Device iPhone 11 Operating System iOS 13.5.1 My Question or Issue Hi! How is Spotify planning to compensate us, Premium members, for not being able to use ...
2020-07-10 1:28:32 PM
2020-07-11 1:34:50 PM
Juantxón
Casual Listener
434 Views
2 replies
0 likes

434 Views
2 replies
0 likes

Spotify app keeps crashing on open

PlanPremiumCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 13.5.1 My Question or IssueWas using the Spotify iOS app to play music through a Bluetooth speaker and the app crashed halfway through a song. The app now crashes within moments of op...

snazzy12345
Visitor
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.5.1 My Question or Issue Was using the Spotify iOS app to play music through a Bluetooth speaker a...
2020-07-10 1:43:19 PM
2020-07-11 12:33:55 PM
Monitherese
Casual Listener
1277 Views
6 replies
5 likes

1277 Views
6 replies
5 likes

Spotify can’t open this type of link on this device

PremiumUSAiPhone XiOS 13.5.1When attempting to open “Liked Songs” playlist I get the message above. Songs will play but playlist won’t open. I’ve tried power cycling phone and reunstalling app, and logging out and in.

Shareef95
Visitor
Premium USA iPhone X iOS 13.5.1 When attempting to open “Liked Songs” playlist I get the message above. Songs will play but playlist won’t open. I’ve tried power cycling phone and reunstalling ap...
2020-07-10 7:58:53 PM
2020-07-11 12:29:20 PM
SoundShots
Composer
1294 Views
1 replies
0 likes

1294 Views
1 replies
0 likes

Rapid Skipping/Stuttering IOS

PlanPremiumCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or IssueFor months now my Spotify will either play ok, Or just start rapid fire skipping entire playlists and never stopping. I can’t even close the app and reopen it continu...

DassTeeni
Casual Listener
Plan Premium Country USA Device (iPhone XR) Operating System (iOS 10) My Question or Issue For months now my Spotify will either play ok, Or just start rapid fire ski...
2020-07-11 7:02:27 AM
2020-07-11 7:03:36 AM
DassTeeni
Casual Listener
787 Views
1 replies
0 likes
glitching
Help Spotify!
skipping

787 Views
1 replies
0 likes

Car bluetooth song skips not working [Iphone]

I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.

Streetcar1
Visitor
I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.
2020-07-11 4:52:44 AM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

profile won't load

Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something went wrong, have another go?" and the only option ...

Kattchopps
Newbie
Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something...
2020-07-11 2:20:20 AM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

App crashing when WiFi or mobiledata is activated

Plan: PremiumCountry: Germany DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueHey lads,so my app worked totally fine until today. When I'm trying to start it, it just crashes immediatly. But only when I'm connected to a WiFi or have mobi...

Komba
Regular
Plan: Premium Country: Germany Device iPhone 8 Operating System iOS 13.5.1 My Question or Issue Hey lads, so my app worked totally fine until today. When I'm trying to st...
2020-07-10 1:34:09 PM
2020-07-10 11:27:45 PM
EthanS1
Community Legend
715 Views
4 replies
2 likes

715 Views
4 replies
2 likes

my app keeps crashing

PlanPremiumCountryUKDeviceiphone 8Operating Systemios 13.5.1My Question or IssueEverytime i go to open the spotify app it crashes. I have tried restarting my phone and reinstalling the app several times however nothing has changed.

charlottedench
Visitor
Plan Premium Country UK Device iphone 8 Operating System ios 13.5.1 My Question or Issue Everytime i go to open the spotify app it crashes. I have tried restarting my phone and reinstalling ...
2020-07-10 12:48:45 PM
2020-07-10 11:26:52 PM
EthanS1
Community Legend
507 Views
4 replies
3 likes

507 Views
4 replies
3 likes

App error

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already. Help mePlanPremiumCountry Device(iPhone 8 Plus )O...

Jesus51
Visitor
I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already...
2020-07-10 1:57:01 PM
2020-07-10 9:19:26 PM
Billy-J
Spotify Star
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Still crashinb

PlanPremiumCountry Device 8 plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ios 13.5.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe app keeps crashing. Reinstalling doesnt helpeither.

Amstaff
Regular
Plan Premium Country Device 8 plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ios 13.5.1 (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
2020-07-10 2:45:36 PM
2020-07-10 8:16:05 PM
Billy-J
Spotify Star
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Private Mode doesn‘t work for external devices

PremiumCountry Germany Device(iPhone XsOperating System(iOS My Question or IssueI mostly listen to music via other devices - not my phone, but google home, Carplay, Tiger box or else. But the private mode only works on my phone - still children music...

SaskiaCB
Regular
Premium Country Germany Device (iPhone Xs Operating System (iOS My Question or Issue I mostly listen to music via other devices - not my phone, but google home, Carplay, Tiger ...
2020-07-10 7:44:58 PM
506 Views
0 replies
0 likes

506 Views
0 replies
0 likes

Apple car play music pictures in playlist

Premium plan Device(iPhone 6s Plus )Operating System(iOS And Apple car play) My Question or IssueApple car play problem ı dont see any music pictures on my playlist just music names but ex upgrade ı see pls fix it

h-adiguzel
Casual Listener
Premium plan Device (iPhone 6s Plus ) Operating System (iOS And Apple car play) My Question or Issue Apple car play problem ı dont see any music pictu...
2020-07-10 6:30:33 PM
389 Views
0 replies
1 likes

389 Views
0 replies
1 likes

Spotify crashes after seconds

Hi, I was listening to music when sporting suddenly crashed. I restarted my phone, uninstalled and Reinstalled the app several times, but the problem remains the same. Whenever I click on Spotify the app crashes after seconds. However it does seem to...

SoniaKillmann
Casual Listener
Hi, I was listening to music when sporting suddenly crashed. I restarted my phone, uninstalled and Reinstalled the app several times, but the problem remains the same. Whenever I click on Spot...
2020-07-10 1:59:51 PM
2020-07-10 6:28:30 PM
OneByBoo
Roadie
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

App crashin on iphone

Hi. I updated my spotify app today and my ios is latest version. All is ok, but i try to open on wifi or mobile my app is crushin. Just 1 second and suddenly closed. I did uninstall spotify and reset my phone, after tried again but still crushin. Pla...

Punytra
Visitor
Hi. I updated my spotify app today and my ios is latest version. All is ok, but i try to open on wifi or mobile my app is crushin. Just 1 second and suddenly closed. I did uninstall spotify and reset...
2020-07-10 2:25:35 PM
2020-07-10 6:28:06 PM
OneByBoo
Roadie
262 Views
1 replies
1 likes

262 Views
1 replies
1 likes

App keeps closing and shutting down once opened

Third time this app is doing this within two months. I’m paying for premium. PlanPremium CountryUS Device(iPhone 7Plus)Operating System(iOS 10.)

Kayla_slayla
Newbie
Third time this app is doing this within two months. I’m paying for premium. Plan Premium Country US Device (iPhone 7Plus) Operating System (iOS 10.) &n...
2020-07-10 2:57:39 PM
2020-07-10 6:27:51 PM
OneByBoo
Roadie
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

IOS 13.5.1 Keep Crashing

PlanPremiumCountryCanadaDeviceIphone Xs MaxOperating SystemIOS 13.5.1 My Question or IssueHi, my account is premium and it keep crashing on IOS 13.5.1 and it's very annoying me. Anyone have solution for this? Every time I opened the app with wifi, it...

iacq1gaduw7awok
Visitor
Plan Premium Country Canada Device Iphone Xs Max Operating System IOS 13.5.1 My Question or Issue Hi, my account is premium and it keep crashing on IOS 13.5.1 and it's very annoying ...
2020-07-10 2:48:30 PM
2020-07-10 6:27:16 PM
OneByBoo
Roadie
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

[IOS 13] Spotify Shuts Down While Opening

Whenever I try to open my Spotify app, it automatically shuts down itself. If there is not an internet connection, then it works fine. It happens to me for an hour, here's what I've tried:-Delete all Spotify data from the device and reinstall Spotify...

yamaceay
Newbie
Whenever I try to open my Spotify app, it automatically shuts down itself. If there is not an internet connection, then it works fine. It happens to me for an hour, here's what I've tried: -Delete a...
2020-07-10 3:00:00 PM
2020-07-10 6:26:30 PM
OneByBoo
Roadie
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Country isn’t updating

So, I have a premium account and I travel quite often, yet Spotify still reads that I am in the United States. Currently I am in the Philippines. Is there any way I can fix this issue?

Ezyntalli
Visitor
So, I have a premium account and I travel quite often, yet Spotify still reads that I am in the United States. Currently I am in the Philippines. Is there any way I can fix this issue?
2020-07-10 6:00:23 PM
2020-07-10 6:25:29 PM
OneByBoo
Roadie
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

Superuser Contribution App Crashes Upon Opening

PlanPremiumCountryUnited StatssDeviceiPhone 11Operating SystemiOS 13.5.1My Question or IssueEvery time I attempt to open the app, it crashes a few seconds later. This is strange considering the app was working perfectly fine a few hours ago. I’ve tri...

Ytleal
Visitor
Plan Premium Country United Statss Device iPhone 11 Operating System iOS 13.5.1 My Question or Issue Every time I attempt to open the app, it crashes a few seconds later. This is strange con...
2020-07-10 2:15:30 PM
2020-07-10 4:08:37 PM
Ivan
Spotify Legend
932 Views
1 replies
0 likes

932 Views
1 replies
0 likes

Superuser Contribution Spotify keeps crashing on iOS

PlanPremium Country United States DeviceiPhone 6s Operating SystemiOS 12.1.2 My Question or IssueSpotify keeps crashing on my iPhone 6s over the past couple days. It usually crashes when I switch to a different song/album/playlist... I click on a tra...

beachdude42
Roadie
Plan Premium Country United States Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify keeps crashing on my iPhone 6s over the pas...
2019-01-23 3:37:23 PM
2020-07-10 3:07:43 PM
leonardy_huang
Casual Listener
39690 Views
17 replies
10 likes

39690 Views
17 replies
10 likes

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