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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 35930 Views
  • 15 replies
  • 36 likes
  • 35930 Views
  • 15 replies
  • 36 likes

songs updating on "made by spotify" playlist

Plan:PremiumCountry: HondurasDevice: iPhone 7I have the latest Spotify app and I use the "made by Spotify" playlists. I do not use Cell Data when I leave the house, so the playlists are downloaded to the phone. My issue is that the playlists update a...

  • Newbie
  •   Plan:Premium Country: Honduras Device: iPhone 7 I have the latest Spotify app and I use the "made by Spotify"  playlists.  I do not use Cell Data when I leave the house, so the ...
  • MrGC
  • Music Fan
  • 708 Views
  • 1 replies
  • 0 likes
  • Offline listening
    Playlists
  • 708 Views
  • 1 replies
  • 0 likes

Dislike/hiding a song on iOS doesn't dislike/hide on desktop

My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not hide/dislike the song from my desktop. And now even...

  • Newbie
  • My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not ...
  • 361 Views
  • 0 replies
  • 3 likes
  • 361 Views
  • 0 replies
  • 3 likes

Solved!! Spotify keeps playing an unwanted song.

I have a premium account in Belgium and is having an issue with Spotify playing an unwanted song in iOS. It is not only starts playing when I start listening after a break, but it even interferes with songs I am listening, end even (!) starts on its ...

  • Casual Listener
  • I have a premium account in Belgium and is having an issue with Spotify playing an unwanted song in iOS. It is not only starts playing when I start listening after a break, but it even interferes wit...
  • expat007
  • Casual Listener
  • 2159 Views
  • 5 replies
  • 0 likes
  • 2159 Views
  • 5 replies
  • 0 likes

can’t play songs with notification “you can still start radio based on this artist”?

PlanFree/PremiumCountryIndonesiaDeviceiPhone 11Operating SystemIOS 13 My Question or IssueThis morning i can play this song, but when i clear up my search list on the search button, suddenly the songs also missing and spotify notification told me tha...

  • Visitor
  • Plan Free/Premium Country Indonesia Device iPhone 11 Operating System IOS 13   My Question or Issue This morning i can play this song, but when i clear up my search list on the search ...
  • MrGC
  • Music Fan
  • 1018 Views
  • 1 replies
  • 0 likes
  • 1018 Views
  • 1 replies
  • 0 likes

Songs playing but no sound

PlanPremiumDeviceiPhone 10s MaxOperating SystemiOS My Question or IssueHello! I am having an issue where I will be listening to an album and a song will just randomly have no sound. The song will still be playing and will play all the way through jus...

  • Visitor
  • Plan Premium Device iPhone 10s Max Operating System iOS    My Question or Issue Hello!  I am having an issue where I will be listening to an album and a song will just randomly...
  • MrGC
  • Music Fan
  • 1516 Views
  • 1 replies
  • 0 likes
  • Sound issues
  • 1516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song abspielen nicht möglich, Landesabhängig?

Hi, warum kann man einige Songs nicht abspielen, obwohl man sieht, dass es sie auf Spotify gibt? Ist das Landesabhängig? Wollte zum Beispiel "Palm trees" von "Flatbush zombies" hören, fand es aber nur in einer Playlist, wo ich es nicht abspielen kann...

Bildschirmfoto 2018-10-16 um 00.53.00.png
  • Newbie
  • Hi, warum kann man einige Songs nicht abspielen, obwohl man sieht, dass es sie auf Spotify gibt? Ist das Landesabhängig? Wollte zum Beispiel "Palm trees" von "Flatbush zombies" hören, fand es aber nu...
  • meister171
  • Visitor
  • 30488 Views
  • 2 replies
  • 0 likes
  • 30488 Views
  • 2 replies
  • 0 likes

My playlists disappeared when I signed up to 3 mth premium free trial

PlanPremiumCountryGBDeviceiPhone 8, iOS 13 My Question or IssueMy playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signed up as did not use FB other login. How can I please retrieve my playlis...

  • Regular
  • Plan Premium Country GB Device iPhone 8, iOS 13   My Question or Issue My playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signe...
  • Billy-J
  • Spotify Star
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Why does Spotify stream even though I have the music downloaded locally on my iPhone?

PlanPremiumCountry Singapore DeviceiPhone 7Operating System My Question or IssueWhy does Spotify stream music even though it is downloaded locally on my phone? I am overseas and Spotify has been streaming using 7GB of data in one week for Music that ...

  • Casual Listener
  • Plan Premium Country Singapore   Device iPhone 7 Operating System   My Question or Issue Why does Spotify stream music even though it is downloaded locally on my phone?  I a...
  • TheIgster
  • Regular
  • 2006 Views
  • 4 replies
  • 0 likes
  • 2006 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs downloaded online, no longer downloaded offline.

PlanPremiumCountryCanadaDeviceIphoneXOperating SystemLatest IOS My Question or IssueI have my primary playlist downloaded so when not on internet I can still play it in the car. Just recently when going out I cant access the playlist and it shows it ...

  • Newbie
  • Plan Premium Country Canada Device IphoneX Operating System Latest IOS   My Question or Issue I have my primary playlist downloaded so when not on internet I can still play it in the c...
  • Katerina
  • Spotify Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album cover not loading / player not available

PlanPremium DeviceiPhone 10Operating SystemWindows 10 My Question or IssueSeems like the album cover and the player are not loading on m iPhone, i can only skip songs from the preview mode on my phone. when i open the player that supposed to show the...

  • Casual Listener
  •   Plan Premium     Device iPhone 10 Operating System Windows 10   My Question or Issue Seems like the album cover and the player are not loading on m iPhone, i can only...
  • Ivan
  • Spotify Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing by itself

PlanPremiumDeviceiPhone 6Operating SystemiOS 12 My Question or IssueHello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to uninstall and reinstall the app, and I thought the problem was solved, but...

  • Casual Listener
  • Plan Premium Device iPhone 6 Operating System iOS 12   My Question or Issue Hello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to un...
  • E_C_
  • Casual Listener
  • 644 Views
  • 4 replies
  • 0 likes
  • 644 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won’t play downloaded or even start songs

PlanPremiumCountryCzech Republic Operating System(iOS 10, iPhone 7 My Question or IssueMy Spotify won’t play or even start playing downloaded songs. It puts it on, and gets stuck. I have a premium plan and unless I’m connected to the WiFi, it won’t p...

  • Newbie
  • Plan Premium Country Czech Republic    Operating System (iOS 10, iPhone 7    My Question or Issue My Spotify won’t play or even start playing downloaded songs. It puts i...
  • Mario
  • Spotify Legend
  • 9278 Views
  • 1 replies
  • 2 likes
  • 9278 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files grayed out on iPhone.

The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabling firewall, putting internet on private, uninstall...

  • Visitor
  • The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabli...
  • Mario
  • Spotify Legend
  • 1497 Views
  • 1 replies
  • 0 likes
  • LocalFiles
  • 1497 Views
  • 1 replies
  • 0 likes

When disconnecting from xbox

PlanPremiumCountryEnglandDeviceiPhone XS Max Operating SystemXbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But when on pc or other devices it goes back to normal

  • Newbie
  • Plan Premium Country England Device iPhone XS Max  Operating System Xbox   My Question or Issue  When disconnecting from the Xbox on my phone the volume stays at 100%. But wh...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Carplay - sorting question

PlanPremiumCountryItalyDeviceiPhone 7 My Question or IssueUsing Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical order despite how they are displayed/sorted on my iphone. Strangely that doesn...

  • Roadie
  • Plan Premium Country Italy Device iPhone 7   My Question or Issue Using Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical ...
  • jamrolu
  • Casual Listener
  • 881 Views
  • 3 replies
  • 3 likes
  • Carplay
  • 881 Views
  • 3 replies
  • 3 likes

Superuser Contribution Unable to access some artists from my library search.

PlanPremiumCountryUSAPhone: iPhone 6sOperating SystemiOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them in the artists section of my library. This is frustrating because since you update...

  • Visitor
  • Plan Premium Country USA Phone: iPhone 6s Operating System iOS   My Question or Issue   Over the past couple weeks I have been unable to find some artists when I search for them i...
  • Xenia
  • Moderator
  • 443 Views
  • 2 replies
  • 0 likes
  • 443 Views
  • 2 replies
  • 0 likes

Spotify Connect won’t connect to devices

PlanPremiumCountryUK DeviceiPhone SE, iPad 2019Operating SystemiOS 13.5 My Question or IssueFor the last 24 hours, whenever I try to connect to a device, it just shows “Connecting” for several minutes then reverts to “Devices Available” without ever ...

  • Regular
  • Plan Premium Country UK   Device iPhone SE, iPad 2019 Operating System iOS 13.5   My Question or Issue For the last 24 hours, whenever I try to connect to a device, it just shows...
  • Spike57
  • Regular
  • 1491 Views
  • 2 replies
  • 0 likes
  • 1491 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs freeze after 10 seconds

PlanPremiumCountryUnited KingdomDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI pay for the premium service, and listen to music daily. Most of the time I have data, however when I do not I have to deal with Spotify more or less giving a ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone 6s Operating System iOS 10   My Question or Issue I pay for the premium service, and listen to music daily. Most of the time I have da...
  • oisinvg
  • Casual Listener
  • 3483 Views
  • 3 replies
  • 0 likes
  • 10
    freeze
    Premium
  • 3483 Views
  • 3 replies
  • 0 likes

Solved!! Merging Playlists

Does anyone know how to merge 2 playlists together on an iphone?

  • Newbie
  • Does anyone know how to merge 2 playlists together on an iphone?
  • pironic
  • Regular
  • 8685 Views
  • 2 replies
  • 1 likes
  • 8685 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why does shuffle privilege certain songs?

Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot I had because shuffle literally never plays them. ...

  • Newbie
  • Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot...
  • Peter
  • Spotify Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes