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Playlist button bug?

Playlist button bug?

 

Plan

Premium

Country

Brazil

 

Device

iPhone XS

Operating System

iOS 14.2

 

My Question or Issue

For a long time, I noted that the playlist button for my account doesn't change its state when I play the playlist songs, why this is happening? This is just with me?

What happens when other user plays the playlist songs with Spotify installed on my device:

other_user.png


What happens when I play the playlist songs with Spotify installed on my device using my account: 

 

my_user.png

  
I did a clean reinstall, cleaned the cache inside the app, everything works fine with the app when I log with another user, just with me the problem happens.

MateusMSpotify Star
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1 Reply

Hey @MateusM,

 

Thanks for reaching out to us 🙂 

 

The troubleshooting steps you've tried so far are very good. It sounds like this could be an account-related issue.

 

We'd suggest you give it a go and create a new account here. Then you can check if the issue persists.

 

If everything is running smoothly, you can give these steps a go and transfer your music to the new account. That way you can enjoy your favorite jams on the new account as well.

 

Keep us in the loop! We'll be right here if you have any further questions.

 

 

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