Help Wizard

Step 1


Can’t add individual songs to playlist unless it’s playing.

Can’t add individual songs to playlist unless it’s playing.






iPhone XS

Operating System

iOS 13


My Question or Issue
You can search an album but can’t add any songs to a playlist or preview. Even the “and more” button is locked up and in responsive. 

If you’re listening on another device you can choose song but as soon as you close the app on the other device the phone app goes back to unuseable. 

1 Reply

Hey there @J_page16


Welcome to the Community and thanks for reaching out.


You're right that right now it's not possible to preview/add to playlists the individual songs in albums on our free version of the mobile app.


We appreciate you taking the time to share your feedback we recommend that you leave a +Vote on this idea if you'd like to see this changed.


If you're interested in how ideas work and how your feedback reaches the right teams here, check this page out.


Let us know if there's anything else we can do for you. We'd be happy to help.

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts