(iPhone Xs Max)
My Question or Issue
I use the playlist section of the app to save albums in playlist folders that I create and organize by genre. After the last Spotify update, I noticed that the add to playlist option is not working correctly for albums.
Before the last Spotify update, I was able to create a playlist for an album using the "Add to Playlist" option within the album and save it to one of the playlist folders that I created within the general playlist folder. After the last update, the playlist can only be saved to the general playlist folder and there is no way to drag the newly created playlist into the playlist folders that I created.
If you look at the attached photo, I tried to create the Lecrae album playlist and put it inside the "Rap" playlist folder but the app wouldn't let me. This is a new issue that never happened in the past.
Solved! Go to Solution.
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We suggest you run a clean reinstall since this step can usually solve issues rendering Spotify to malfunction. You can find the necessary steps here.
If afterwards the issue persist, we'd appreciate a video of the whole process, that'd help us out a lot in identifying the root cause of the problem. You can use the Insert Video option, just make sure to hide any private or sensitive info.
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