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Artist Profile shuffle not working

Artist Profile shuffle not working

Plan

Premium

Country

USA

 

Device

IPhone 12 Pro

Operating System

IOS 14.2.1

 

My Question or Issue

As I go to search up the artist and click the green button to shuffle the artists his profile the button does nothing. No music plays nor does music load up. Trying to play a song and artist and any of the songs they sing on a mobile device, but nothing works to play shuffle. I can only play playlists and not shuffle directly from the profile. Also updated app

Reply
1 Reply

Hey @katie99mn,

 

Thanks for searching for the answer you need here.

 

We recommend you log out everywhere and run a clean reinstall on all your devices, this involves deleting the cache files of the app and will force a account wide resynchronization of your info. You can have a look at this guide for the steps relevant to each device.

 

Hope this helps. Let us know how you get on.

Mihail Moderator
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