[iOS/Carplay] Bug: Live-Streaming player appeared and stopped playing music

[allesmatze]

Plan

Premium

Country

Germany

Device

iPhone X

Operating System

iOS 13.3

Spotify: 8.5.42.1040

I was listening to a normal playlist on Spotify via CarPlay when suddenly music stopped and a weird screen appeared mentioning 'Live-Streaming'.

When I switched back and started the playlist again, everything was working fine.

[minab86]

I have the same issue since the update 8.5.42. Frustrating, please fix this asap 

[bvaleriani]

Still an issue 10 months later!!  FIX THIS!!!!

[CarlosE]

Hey folks,

Thanks for reaching out about this here in the Community!

@bvaleriani, as a first step, we recommend running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.

Also, make sure that your device's OS is up to date.

If the issue persists, could you let us know if that happens when a specific song or playlist is playing, or if it happens randomly? We'd also like to know how often it occurs.

It'd also be helpful if you try with a different device and let us know if the same happens.

Keep us posted. We'll be on the lookout.