Help Wizard

Step 1


Can you please fix your app.

Can you please fix your app.






iPhone 11

Operating System

(iOS 14.3


My Question or Issue

Why does this app still kill my phone battery and crash constantly? This has been going on for months and I have used this app and paid for premium for years. If you can’t fix it, maybe it’s time to make the iTunes switch, Atleast I could have my phone battery back, and listen too music all day instead of 3 hours

1 Reply

Hey @Kkoontz94,


Thanks for reaching out and welcome to the Community.


We're sorry to hear you're experiencing issues with crashes and rapid battery drain. Let us know if this issue persists once you've performed a clean reinstall on the affected device.


We recommend this step since it'll get you the latest app version with all necessary updates and remove any corrupted files from previous installations.


It's also a good idea to check for any updates available for your phones firmware.


Hope this helps. Keep us posted if you have any questions.

Mihail Moderator
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