Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Battery issue on iPhone 5

Battery issue on iPhone 5

Dear All!

 

I have my iPhone 5 about 6 month. For about 2 months I use Spotify Premium. I have about 300 songs stored in two playlists OFFLINE.

After my battery lasts only for 4 hours, I have submitted my iPhone. Now I have received the replacement unit and behold: Same problem!

I think this is an issue by Spotify Premium. I have read two topics with the same issue. The Solution to switch offline mode ON is not acceptable. I do not turn off my mobile data network. Other streaming provider hasnt git this problem!

Spotify Is there a solution to this? Bug is already known?

kind regards

Reply
1 Reply

Hey mdreke, yep, this is an issue known to our developers. Details here. We don't have a specific date for a fix, unfortunately.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Suggested posts