Help Wizard

Step 1


Can login but I am not premium on iphone

Can login but I am not premium on iphone



I can login on computer and play music with my premium account but when I login on my iphone, it's not premium so I can not play music. I try my two iphone, both did not work. I deleted the app, log out and login for several times, still the same.


Can anyone help with this?


4 Replies

That's weird, if in the app, you go to Settings, Account, which type of susbscription it says do you have?

it says"free" but in web page am premium.

I escalated this to Support, you'll hear from them soon.

Please, try one more time to log out, and login with the same username you use in the web.


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