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Can't connect to internet in IPad

Can't connect to internet in IPad

I'm Spotify Premium on an IPad 2. I get a message "Spotify is set to offline." Another says "connect to intetnet and try again." I have:

-checked the internet connection which is ON

-I lgged out and signed on again

- I powered down the IPad and restarted.

None of the above worked.

I did the above again on amother Wi-Fi connection with no results.

There is nothing in "settings" on the screen I am on that refers to internet offline/online.

Any help?

1 Reply

Hi @Deserthome, welcome to the community!


In many cases these Spotify streaming errors come form an issue with your home network or with your device. Sometimes you will see the Spotify error “Can’t play the current track” and other times you are stuck in “You’re offline” when you are clearly connected to the Internet.


  1. Turn on Airplane mode on your device and wait 30 seconds and then turn it off.
  2. Restart your iPad
  3. Restart your Router. Unplug your wireless router from power for 60 seconds then plug it back in.
  4. Restart Your Modem. Unplug the modem from your Internet company for 30 to 60 seconds.

Let me know if that helps!

BittencourtSpotify Star
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